I went today I visited the store, online and on the door it said that the store closed at 7pm I arrived at 6:20 and the door was locked. I knocked to the door for help to see what was going on and it was a women sitting in the isle she never got up just looked at me in my face and kept doing what she was doing. I thought that was crazy the store was closed early for no reason and even more because the store clerk couldn’t even tell me they where closed. I will never return to this store for any of my hair care needs !!!
I love this store! Netta has been an amazing manager and always helpful! In the past I always had to go back for changes on my receipt, there was always a mistake in the last few years with Netta never !!!
Sharell was very helpful and helped me with a issue I had I appreciate the good customer service
I arrived @7pm but there was a sign on door saying that they will be back in 15 minutes. Its 7:30pm and nobody is here yet. There isnt another Sallys for miles. While I waited, other customers came and were disappointed and left. The store closes @8pm. If the sign was up before I arrived what time did they leave. At 7:40 there are 4 people standing outside waiting to get in. Someone in the store goes to the cash register and counts money. As we wait patiently outside the store someone knocks on the window and asks the woman inside if we will be getting in. The woman behind the register says the store is closed. She ignored us until someone knocked on the window. And then she begins to laugh! Dont ever waste your time going there. So, basically, the store was closed for more than an hour with someone inside.
Always out of every thing I need and the ladies seem to never know anything you ask them. Dont waste your time. Go to another location if you want helpful service.
If I could give this store 0 stars of course i would. Theres an older women whose worked there for maybe a year or 2 she has the nastiest attitude everytime i go in. She doesnt speak when you enter the store and has an attitude ringing you up. I try my best to avoid this store as much as i can solely because of her.
Helpful staff regarding my questions about the best product to accomplish my hair care needs.
This store does not have good customer service. The staff are not helpful and when I asked the cashier for help she looked at me as if I was bothering her. I do not recommend going to this Sallys at all.
Its Its hit and miss with them.if the person working is in a good mood = good service. If not then no greetings or significant help
Great selection but the employees are not that friendly.
The staff is extremely friendly and helpful.
I fricken hated it the service was terrible and the shelves were poorly stocked and there are RATS crawling around in that discusting store
Worst customer service, the cashiers are wayy too rude and always seem annoyed.
Always get my shampoo and conditioner here, and no where else! They have what I need to keep my hair healthy!
Horrible customer service and rude cashiers
Poor customer service. Very rude staff. Items typically not in stock.