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H&H Truck and Outdoor - Oxford AL
1817 E, US-78, Oxford, AL 36203, United States
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H&H Truck and Outdoor - Oxford AL
Comments
Ji
Review №1

With the impact of covid on the ability to get parts, getting the pieces needed for my package was a challenge, but H&H did a solid job of communicating and shepherding through until we had everything complete. Looks great and Im happy with the price.

St
Review №2

Great service got my bed liner and my front lifted to 4” with the back truck is seating high like I wanted.Amber and the crew were great !!!!

Ha
Review №3

Cooperative, friendly folks who sell quality parts at a reasonable price.

Sh
Review №4

Allen Robertson is a life saver. We were from out of town and needed RV tires. He was able to put tires on our RV with short notice and since he had worked with RVs before have us some good pointers on what to do.Great customer service. I would definitely recommend this business for tires and service.

Jo
Review №5

H and H oxford has installed several accessories in my Jeep and my husbands Ford Raptor and they always do a great job and deliver it on time. I would highly recommend them. Amber is excellent to work with and very knowledgeable.

Ch
Review №6

Very polite and good customer service They let me wait the time it took to install a trailer hitch on my suv I would recommend them to anyone

Gr
Review №7

Very helpful. I was impressed with the overall experience. Ill be a repeat customer.

Ch
Review №8

Amber thank you so much! 4runner looks great! I recommend seeing Amber for your next upgrade! 5stars 😀

Jo
Review №9

They people in Oxford was beyond polite and extremely helpful to me locating and ordering accessories for my 2022 chevy 3/4 ton. Anything else I get Ill be sure to call on them for it.

Ja
Review №10

I have a 2022 hundai kona and went to them to get a hitch and wiring harness, and after trying for awhile they realized that the harness would not fit. rather than charge me they refunded the harness and labor. very nice experience

Ed
Review №11

Kind and courteous, got right on my issue.

Je
Review №12

I wish I could give a zero star rating!First I want to say is you can’t believe anything they tell you! I ordered a LEER camper top on Jan 8th after buying my new 2021 truck. The staff was very friendly with that visit cause I was spending a lot of money that day. I order my top with a 6 to 8 week turn around time. This was reasonable with COVID-19 still going on. 6 weeks later I call to check on the order and they said they haven’t heard anything on the order. I ask for them to check on it and call me back! I Never hear back for several days and so I call again and explained that I expected better customer service from them. They agreed and promised to keep me up to date. Several more weeks go by and I call again and was told that the order was still in process with no estimate on delivery, They are waiting on parts I was told! So I asked again if they would please keep me posted and they apologized and said they would. I call back weeks later and was told on this call that “oh that top you ordered is no longer being offered from LEER, it’s been discontinued “. I demanded my money back at this point and was told that “LEER told us that if you will take the next model down from the one you ordered they would give you a small discount and free remote latch and be placed at the top of the list for production and it would take about 4 weeks”. I reluctantly agreed. Two months later I call back and still no top and was told it shows in production and should be delivered within 21 days. Today, 33 days later I call and was told “ let me check and I’ll call you right back”. Several hours later I get a call from a division of LEER, I assume and was told that they were asked to call me for H&H to inform me that my top has not even been placed in production! There was a communication error! So, I have been lied to multiple times for 5 1/2 months about my order. I have demanded that they pay my money back immediately. I was told that I would be credited to the card I used to make the purchase and would be called when I was credited. I am still waiting on that call saying my card has been credited! Better think twice about making a Big purchase from H&H of Oxford. There was so much that I wanted to get for my truck and was considering purchasing from them to support local companies hoping for better customer service. I was totally let down with this company. Update: Allan from H&H called and said my refund has been issued and continued to apologize for how my experience was handled. Apology accepted but still dont have a camper top!!

Ga
Review №13

Very knowledgeable sales staff. Courteous and professional installers. I would recommend H&H to anyone.

An
Review №14

Found me the perfect set of steps for my new right hand drive jeep wrangler.

Du
Review №15

Professional and excellent service.Alan was a tremendous help with purchasing a truck bed cover and was able to have install done immediately.Thanks H&H!

Je
Review №16

High quality service and low prices. I will never go anywhere else!

Ch
Review №17

Installed a ladder rack on a service truck for me. Great service at a fair price.

Ja
Review №18

Did an excellent job installing gooseneck hitch, reasonable price.

St
Review №19

Actually was happily surprised by the helpfulness and knowledge of this little shop!The employees are helpful and I enjoyed being around there. I will continue to use this shop. The only issue is that their prices are a little high, but since you can trust their work I will continue to do business here.

Br
Review №20

I ordered a custom trailer hitch for a 2019 Highlander. I ask all kind of question like would it look like it came from factory. I was assured it would. Well I ordered it, paid for it the same day because was told they had to have half before it could be ordered. So I just paid all.I was suppose to be notified when it arrived. After almost 2 weeks I decided to call and check if a problem had arose. No it was there but no one had bothered to call. I made an appointment to have it installed. I ask if the hitch would be ready to hook to my boat when I left the shop. I was assured it would be. IT WASNT I was told I would have to buy an insert and a ball in order to hook a boat or trailer to it. I ask if they carried them and they said they didnt have any on hand for me to go to Auto Parts place to get it. .I looked at the hitch after I arrived home and it is the most horrible looking mess I seen . It is suppose to look like it came from factory but it looks like a shade tree mechanic installed it. It was below the bumper and there was no wiring harness to be seen. I had to call and ask about the wire harness. I was told it was in my hatch of my vehicle. I have to pop my hatch, raise the cover to my spare tire and pull out about 3 ft. of wire and hang it out the back of my lift gate in order to hook the boat up to it.Never have I ever seen such a mess.I will never use them again. I will tell everyone that ask where it was done and how I was lied to. I will let all my family members know not to use them unless you get everything in writing.When you ask if it will look like it came from factory you expect it to look nice not half done.

Ke
Review №21

Great service !!!! Nice, professional staff.

St
Review №22

Top quality 👌 in every category I cant say enough about the overall service that they provide. Thank you H&H family 👪 and merry Christmas

Ti
Review №23

I visited H&H in Oxford on9/15/2020 to have step rails installed on my 2020 Ram 2500 with 200 miles on it. When I got my truck back there was damage on the drivers seat that wasn’t there before they worked on it. I spoke with the manager Dale Harbin he said they didn’t do that I most likely did it and refused to do anything and was very rude and unprofessional. I called corporate and Mr. Hall was no help, so needless to say I will never use this company again unless there is some major changes

Co
Review №24

Dropped off my vehicle for a Bedliner job, the owner called me and said they chipped a spot in the rear bumper moving the truck and he would take some of the price off the liner job, LOL no you can get the truck fixed what a joke now there not taking responsibility of fixing the vehicle this place has gone downhill

Er
Review №25

I purchased a leveling kit, rims and tires from H&H Oxford. Thank You Kelsey, Amber, and Alan for your professionalism and excellent customer service!! Again Thanks for taking care of me and my truck (MegaTron)!! This is a great crew and I would recommend their business to anyone looking to accessorize a vehicle!

Ca
Review №26

I got a spray bedliner in my Ford truck. Looks great! Done on time, fair price.

da
Review №27

Dale and the crew here are great to work with. A really enjoyable experience.

Re
Review №28

These guys have been amazing from the get-go. Kelsey and Amber were very knowledgable and went out of their way to help. Alan stepped in and helped us along the way. We ordered 2 grill guards for 2 different vehicles and they look amazing. Haven’t seen customer service like this in a long time.

Ed
Review №29

Great Folks to deal with. Very Knowledgeable Sales Assistant. I got a 20x31x7 Awning. The Crew that came out was very Nice, Did a Great Job n was finished in about 3 Hrs. I would Highly Recommend This Company n Will Use This Company in the Future.

So
Review №30

Great customer service and prices. Definitely will be back

Ta
Review №31

Highly recommend! Knowledgeable and prompt service. Thank you Kelsey!

ne
Review №32

I brought a transfer tank from them today 12/28/2020, they didn’t inform me the the plug on the bottom left side of the tank was stripped out . But they knew it .

Ce
Review №33

Great truck accessories! Bruce and Amber were very professional and knew their products well! quick and professional installation too!

Ja
Review №34

We are from Florida and we needed help with our gooseneck hitch that was stuck. These guys started working on it first thing on a Monday morning. They were able to release the hitch and install a new one. They were so nice and really helped us out. Even tho we are from out of town I would recommend them and if we are ever in the area again and need assistance we will go here.

Mi
Review №35

I had order a Leer topper that was shipped to the Oxford location. Camper top was installed and when I inspected the topper I couldn’t get any of the windows to function correctly, topper was dirty (sales associate stated it would be clean after install which never happened). Also I’m very disappointed in the leer topper craftsmanship from the manufacture ... lots of defects that I would not have expected from a top of the line truck topper especially for this price. Also the rear window doesn’t latch fully when closing. Follow up: 1/23/20 Contacted the H&H manager who help resolved the initial issues. Rating changed from 1-star to 4 star because of his quick response to resolve/fix the quality issues. Would have given a 5 star but Leer manufacturing quality did not exceed expectations.

To
Review №36

The young lady that answered the phone sorry I dont remember her name was very helpful and nice and Alan was great I was purchasing a B&W trailor hitch and wiring assembly he didnt have what I wanted but set me up with better one cant say enough about the service and they treated me like family

Da
Review №37

I had a very great experience here. I bought a swimming pool on a vrey good deal. The deal made me feel like I was getting what I want with my money. Customer service was excellent, very friendly. I would give 5 🌟 but everyone has room for improvement. Pool was great but the ladder I got needs to be replaced. Its just a basic starter just to let you get in the pool. They are great at solving problems to make sure you are happy 🤗

Ha
Review №38

I have worked with H&H with my personal truck and commercial fleet. Dale and his team are professional, trustworthy and quick to provide products and services. Their service standards are top notch, and I always feel like Im getting a fair price for the products and services I purchase from them. I highly recommend them!

Ke
Review №39

I would like to thank all the guys that work here. I recently purchased a bumper and tailgate from Dale Harbin. He is a great salesman, I never once felt pressured into anything. I decided to install them myself, I couldnt figure out some wiring. I returned to the store and they were more than happy to fix it free of charge!!!!Thanks again!!!

Ja
Review №40

Excellent service, always helpful! New tires and lift looks amazing! These guys are great and treat you right! Highly recommend

Mi
Review №41

The sales team is very knowledgeable when it comes to truck accessories. They are there to help and willing to. The install guys in the back are very down to earth and dont beat around the bush. They tell you whats going on and what they are doing to get your product installed. Great place to go if you are tired of a stock truck!

Ru
Review №42

Best place in town to accessorize your truck! Great prices and excellent customer service. Dale has always been great to do business with.

Mi
Review №43

Dale and his staff made the experience with my sons truck great! They are friendly, knowledgeable of the products and they do great work. I would recommend H and H in Oxford to everyone I know.

Ka
Review №44

Dale was super nice salesman and delivery guy James did a fantastic job on setting up the building. He was efficient and finished the job pretty quick.

mi
Review №45

Awesome experiences, was treated quickly every time. Dale and staff went above and beyond to make sure that all questions I had was answered, and to make sure I got everything I needed for my all my projects! I highly recommend H&H Home & Truck Accessory Center in Oxford! My go to for all my truck and pool accessories!

de
Review №46

I purchased a 24 by 52pool this summer.I had already had a Wal-Mart 24by52 pool for 7 years prior to purchasing this pool. They literally tore my yard up and didnt fix it . I had to pay to have 3 loads of dirt hauled out from around my pool by a dump truck. Then my brand new liner had a whole in it and they patched it instead of replacing it even though we had never been in the pool yet. Now the pump is tore up. They do not have anyone that can come out and look at the pump. I havent even had this 90 days. If we fool with it. It voids warranty. What warranty. I was told to go out and take it apart and bring it to pool company and they will send it off for $49.00. They dont know when I would get it back. What about my pool and swimming this summer. Oh well. Was their attitude. I would never buy from them again. This is the worst company to deal with. A freaking nightmare.The manager Cody has the worst attitude of anyone I have ever seen. I do not know how he has maintained his job. He is a real jerk.

Gw
Review №47

.H & H was very good. Sooke/ Brandon primarily. He was very respectful and answered all questions satisfactorily. Gave a blog tour for my companion, satisfactorily completed transaction & scheduled delivery. VERY PLEASED W/ him. WOULD rECCOMEND company to anyone. Dale Harbin is also a good person there. Met him.on initial visit facility.

La
Review №48

Friendly environment and knowledgeable service! Very well managed! Great employees and great prices!

De
Review №49

Very nice and greeted as soon I walked in the door. Dale and Amber great. Will definitely be coming back.

Je
Review №50

Wow these guys were fantastic helping me get right lift and wheels tires for my truck..They know their stuff!! I love my truckThank you H&H!!

Ri
Review №51

Dale Harbin is the most knowledgeable and professional person in this businessPools Hot Tubs storage buildings awningsAll truck accessories including tires and wheels lifts expertly installationH&H really stands behind all of their productsNice to have honest and reasonable people in our area

am
Review №52

Awesomeness!

Ty
Review №53

Everyone was extremely nice and very helpful. They did an excellent job on my ranch hand bumper and will definitely be back for other accessories for my truck. I highly recommend them.

Th
Review №54

They did great work I will use them again for my next truck lift.Allan was very accommodating for all my work

Vi
Review №55

I had a trailer hitch installed and was more than Satisfied with the outstanding customer service.. if I could give them 6 stars I would.

Ka
Review №56

H&H gave us an excellent experience and we will definitely be returning for any vehicle, trailer, out building, hot tub, and swimming pool needs. I highly recommend this amazing business to anyone.

Fr
Review №57

I have purchased several truck bed covers for several different truck in the past from H&H ! Great Quality with great service . Dale Harbin went out of his way to help me with my purchase . Thanks Dale

Ci
Review №58

Recently bought seat covers for my Husbands truck. The covers were high quality and the service I received from Dale Harbin at H&H was awesome!!! They have many more accessories that I will be purchasing soon for his truck!

An
Review №59

I would highly recommend H&H in Oxford Al . Dale Harbin and the rest of the staff there offer great service and a huge amount of products to choose from including truck assesories, storage buildings, pools and pool equipment and much more

Mi
Review №60

I had a Gooseneck Hideaway hitch installed. They did a fantastic job and provided excellent customer service.

Ba
Review №61

Great place

Le
Review №62

Several months ago, I bought 4 Michelin top of the line all weather tires, got the best price of anyone I had gotten prices from and was treated very respectfully by Dale Harbin.

Ja
Review №63

Very Bad service

Se
Review №64

Been doing Business with Dale for 20 yrs. He is the Best Around Hands Down.

Da
Review №65

For all your truck accessories needs go to H&H Located in Oxford ask for Dale Harbin . Very good service and prices in a timely manner.

Ru
Review №66

Go see my Friend Dale Harbin!Best Deals on Toyo and Nitto tires!

As
Review №67

Awesome place!! Dales is the best and will do anything to help people out!

Ni
Review №68

Well. I did like this place right after my bedliner until it kept getting tears in it from simple light things. But, they warranty there bed liner so I was like ok I have to get a new toolbox and a tonneau cover. So we go talk to Tiffany again and we get the toolbox ordered. All of the ordering goes fine. I drop my truck off at 8 AM to get the tonneau put on and bed liner fixed. Its no ready until 5 but we go up there and check out the truck before we go in... they took my bed lights out and the screws were half covered half not. So I go in and Tell Tiffany my concerns and she gets really defensive. They had to take my bed lights out because they had to respray the entire bed since the previous employee skipped steps. So I was like where are my wires because the positive is hot. She replied that she didnt know she would go ask. Never saw her again except for peering at us through a window and they open bay. I was told some of m bed light wires were cut and they dint bother to try to put the lights back in place or fix any of the wires they cut. Then he proceeds to tell me the screws and couple spots that are not coated in bed liner I need to go buy flat black spray paint to make it match and Ill have to figure out what to do about the bed lights. Spent about $1500 in 6 months and planned to spend at least that again in the next six months. But after how the job was done I will not be back until the current employee also cut corners on the liner (crossing my fingers it was done right this time)

Do
Review №69

Dale was extremely helpful and friendly.I purchased a 7 drop hitch for a fair price and am currently getting a quote on a pole barn.

Ja
Review №70

Dale is great. Did a great job on my truck and prices were fair.

Re
Review №71

Best people in town to do business with. Dale will take care of you.

Ka
Review №72

Tiffany Davidson was awesome to deal with. Great experience !

To
Review №73

Excellent and very knowledgeable staff! Exceptional Customer service

co
Review №74

Great job! Had these guys install a bedliner and Amp research power steps on my truck and the were excellent! Very friendly and proffesional, got my truck in and out quickly. Ill be doing future business here forsure!

Do
Review №75

Great service and a very personal environment, not pushy and well informed.

Ed
Review №76

Great place & service

Da
Review №77

Go see Dal Harbin wonderful work great prices.

Ti
Review №78

Great place to shop . Operated by a good and honest family.

Ma
Review №79

Good quick service & prices!

Au
Review №80

Highly recommended to anyone!! Great customer service and great work!! Will be back for sure!!

Ha
Review №81

Very good service would recommend to anybody.

Ha
Review №82

They are very experts at what they do.

Su
Review №83

Very helpful and friendly staff!

Ch
Review №84

Great people

Ti
Review №85

Very knowledgeable sales people and very friendly

ma
Review №86

They are determined to please tou

Wh
Review №87

Great people and great service!!!

Je
Review №88

Dale is a total class act and puts the customer first.

Li
Review №89

Awesome service.

Ja
Review №90

Great people.

GI
Review №91

Awesome

To
Review №92

It’s great service here an good products toChoose from plus a great atmosphere.

Information
100 Photos
92 Comments
4.8 Rating
  • Address:1817 E, US-78, Oxford, AL 36203, United States
  • Site:https://hhsales.com/oxford
  • Phone:+1 256-236-2500
Categories
  • Truck accessories store
  • Auto parts store
  • Camper shell supplier
  • Carport and pergola builder
  • Portable building manufacturer
  • Shed builder
  • Swimming pool supply store
  • Tire shop
  • Trailer dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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