Dudes were alright in my book.
Awesome service and very helpful
I was the last customer of the day on a Friday evening. Mercury and Peggy were more than happy to do a last minute oil change for me and check my tires. Awesome customer service. Friendly and helpful. Definitely will be coming back. They do close at 6PM....not 7PM.
They was fast and friendly
The older gentlemen there is very rude and saying he couldn’t put tires on what is this business😂😂😂 Maybe it’s time they replace the employee
Ive sat here for over an hour waiting at the counter. 3 employees have looked at myself and the other 5 individuals waiting and then walked away. There is 1 car in the shop and 3 people in the shop and we have been looked at and ignored. Worst customer service Ive ever experienced.
I got a basic oil change at Walmart the week of May 13th. Poor customer service but didn’t think much of it. Fast forward only 3 weeks and my maintenance required light turns on. I go into my usual, trusted auto service and they tell me I need another oil change (that the oil is black). During this 3 week span, I had even gone on vacation for 2 weeks and didn’t use my car during that time!! I wouldn’t recommend the Oxford Walmart’s auto care service, as they basically took my money without providing quality service.
Yesterday we went to get an oil change. When we pulled up two employees were standing outside talking and laughing with 3 people. We went up to them and asked about an oil change they said they were busy and could do it in an hour and a half. They said we could go inside and schedule an appointment. We went inside and were told they don’t do appointments. I checked the website and it says they are open from 7am to 7pm. I arrived at 6:30 this morning so I could get it done. Only to find out at 7am that they don’t open until 9. The customer service department was extremely rude.
Just showed up to see about getting an oil change. No signage that they were closed for lunch! The ridiculous ineptitude of this location is very apparent. I hope the others working in the store get to take proper lunches? Let’s close down electronics or grocery for an hour and see how that goes! Between this and the bad customer service I have had here in the past I will never come back.
How do you sell a set of tires and offer no discounts on installation and balancing? It’s like here’s your tires now kick rocks!!
Service technician was great, its the company problem, I had to get my personal information three different times to get a tire changed dont understand why their systems are interfaced customer should get their information once and then pay their bill
I have no words to express the lack of customer service.
Good service, knowledgeable people.
They will help you with what you need
Great service but the bathrooms were very unclean.
Excellent
Oil change
Always slow, rude employees.
Rude service!!!