Santiago was extremely helpful with my changing circumstances and helped me to get the new cell plan that provides me with the best service. I am very happy and my wife will be too.
The gentleman that assisted me was great. He was polite, respectful, knowledgeable and, he was quick.
Kristina gave me such amazing service!! She was so empathetic and reassured me that I was in good hands after I described my previous carrier horror story. She went above and beyond to make sure my plan would be the best for my situation. So glad they have good employees like Kristina!! She made my experience so much better and I have recommended so many people to her specifically.
Best Decision I have ever made! I am new to At&t so far loving it specially with the great customer service I had with Kristina she’s seriously the best! She answered all my questions and took the time to explain to me detail by detail was really understanding I just had the best experience with her shes really the best and is super nice! You can always count on great costumer service with Kristina!
This was one of the best experience so far I’ve been an At&t customer for many years!! If your looking for a new wireless service go see Kristina she’s is amazing and her knowledge is on point. You won’t regret it. Plus right now they have done good deals always nice to save some money specially right now.
Christina is absolutely the best !! She helped me out so much. Even when I kept asking her questions as she was trying to do her thing she was on it answering all my question at the same time. I didn’t feel like I was just there in my thoughts she was very interactive the whole time. Thank you. For sure will be going back to her when it’s time to upgrade.
Kristina was friendly, helpful and knowledgeable. She assisted me in transferring all of my information to my new phone. I would highly recommend her and this location.
Kristina provided great customer service to us. We go back to her every time. Upgraded our phones, got my mom a new line and was even able to finance a jbl speaker for 15 a month! Amazing! Thank you att saviors you guys are wonderful!
RSC completely avoided me by helping a friend/family members account. I was genuinely explaining who I am and what I needed to be done. I arrived at 7:30 pm on March 30th, 2021. I will be reaching out to upper management regarding overall experience.
Customer services was amazing!!! Kristina was so helpful and explained everything. Highly recommend to go see Kristina for any at&t service.
Customer service was amazing! Kristina helped me upgrade my phone and she was very friendly and helpful! She was very knowledgeable and thoroughly answered all the questions I had regarding upgrading, billing, etc. Kristina is an exceptional representative!
Very pleased with the professionalism and friendly customer service we experienced with Kristina. Hands down the BEST!!! She was very helpful, knowledgeable and explained everything well. We highly recommend you seeing Kristina for any service you need at AT&T!!! You are AWESOME!!!
Kristina is the girl to go to definitely recommend going to her for any service so helpful and kind and will answer any of your questions or concerns! Btw she deserves a raise !!! 💯 on top of everything and is good with having multiple customers as long as she gets happy customers in and out of the store.! Yesss Kristina you are the best employee keep up the good work next time I need something I will be going back to her! Thank you for your service-Jimena
Kristina G is awesome!! She was so knowledgeable about the products and prices and very attentive to us. This woman deserves a raise lol:)
Kristina from 3/13/2021Was so amazingly kind I so loved her and helped me in everything I needed and I was so satisfied in every lil thing I needed how it goes works or if anything I needed she was there for me and help wooow she’s super dope and very ver friend kind amazing I’m so over whelmed and super happy thank you again Kristina for everything and ur helpAlways Antonia toni for short carrillo
They really need to get more workers to help people out. The customers here be taking forever and there’s always one person to help. Don’t waste your time.
Kristina solved all my unforeseen issues I had with multiple phone lines she is extremely knowledgeable-extremely patient and if it wasn’t for her taking the time to help me - I would of definitely returned all three phones & accessories-I am extremely grateful for her honesty and kindness !!
Hello this is Paul. I would like to let everyone know kristina is one the best of the best rep at at&t store at Oxnard. My experience with her was very pleasant, she was attentive, caring & met all of our needs. We left the Camarillo location because of their rudeness and came here and was well taken care of! Thank you AT&T for your great employees at this location!
Justin Mitchell has always been a tremendous help when ever I go to the store for any type of cellular and DirectTV assistance! Everyone at the Rose Ave store are all very helpful but I’ve only had the opportunity to deal with Justin and the assistant manager Miguel. They are both awesome but I Specially want to acknowledge Justin. Thank You Justin!
Horrible customer service!! I went in because i recently purchased a new device at the rose location and my pictures werent popping up. The girl told me that store is know for messing up things who puts down another store? And she didnt even attempt to help me she showed me the door by telling me to go see them? Horrible customer service!
Daisy Vega turned my AT&T visit into a wonderful experience.I went to the Saviers location on Friday night and she was the only representative available during closing time. I was pleasantly surprised, however, at her ability to accommodate an influx of clients with such ease. I truly commend her for having the ability to juggle so many tasks at once and still maintain the standard of service Ive come to expect from AT&T as a long time customer. After Daisy finished up with the long queue of customers, it was my turn to be helped as the last person in the store. Although it was far after closing hours, she was more than happy to take the time to discuss my plan with me thoroughly. I appreciated her thoughtfulness throughout our interaction. Daisy brought candy out for me to munch on (as I had been waiting for a long time to be helped) and sat with me until she was absolutely sure each one of my questions and concerns had been answered. No other AT&T representative has ever taken such initiative to help me find the best plan for my lifestyle/budget and for that I am so thankful.Would recommend this location + Daisy Vega to all my friends and family.
Awful customer service. I have been to this place twice to try to get them to help with some issues I had and they have always been rude. They are hardly ever busy so they have plenty of time to help people with issues we may be having. I understand if said issue is something they can’t handle at their store but they are just plain rude.Do yourself a favor and find another place to give your money to.Customer Service 0 starsHelpfulness 0 starsFriendly Attitude 0 stars
Jose from saviers location, am Monday shift was really helpful. He helped me with my phone issue very quickly. Great customer service!
I was sold an iPhone on an in store promo where I would get the phone at half the cost as long as I paid taxes at full price. I did so and was told that I would be charged $30 a month for the first three months and that at&t would bill me $10 a month Thereafter, and refund the $30 I paid extra those first 3 months. As this did not happen I called at&t to fix the billing and they said because this is a sales agency store not a corporate store they could not help. I have had over 39 calls to this location, recieved numerous commitments, told the area manager was involved but to no avail. Horrible customer service, dubious sales people and an area manager who doesn’t have the decency to call me back to resolve this issue. DO NOT shop this store because AT&T will not back up their broken promises. As I have lost my job due to the crisis and as a senior citizen on a fixed income, $300, the amount that I was told would be refunded is important to me...I continue to pursue.
Phone was acting weird. Stephany helped me and gave me such amazing customer service. Helped me figured out what was wrong with my phone. She’s an amazing worker.
Got here at 10 am at opening time & and they still made me wait an extra 20 minutes outside 😐
Jaime is very great, he helped me on my issue I had on my phone, I could not hear anyone when I called or when I received calls. Luckily Jaime was able to figure out the issue and fixed my phone. Great customer service.
So I went in last week to pay my bill and I mention to Stephany that my phone has been acting so she went on my account and saw I was due for an upgrade. I left the store with a new phone and accessories! I’m so happy with my purchase. I’ll be coming back again with her to get a new line for my boyfriend.
Really good customer service. Jose was able to help me with my billing process and my upgrade to my new phone definitely recommend this store for your at&t needs
I never really post reviews. However, this was my first time getting my very own phone plan. I didn’t know anything about this process and felt very comfortable telling stephany what I was looking for and she answered all my questions and concerns. I feel like she definitely helped me get exactly what I was looking for! Thank you Stephany!
Very poor service, make you wait and told that you can not be help.
Here at the AT&T Store and I am so grateful for Rafaels help ! Answered all are questions gave us all the info we needed for the product.Thanks so much for your help Rafael !
The guys there are super helpful, highly recommend. Alan is great.
I went into this store on March 25 2019 and had the pleasure to work with Jaime Raigoza, very knowledgeable young man. I had an issue with my LTE service. I personally know a lot about my iPhone X 64 GB but when it comes down to my service I can only do so much. As soon as I explained my issue to Jaime he logged into my account asked me security questions and started the whole process. He checked my phone and did a minor reboot on my service. Within 5 minutes of the reboot my phone was working perfectly fine I was able to make phone calls, receive text messages and surf the web. I wanna thank Jaime for all that he did and thank him for his outstanding customer service.
Gotta give a big thanks to Stephany for helping me with an upgrade and got a few accessories as well. Super helpful and nice definitely going back to this location.
Rafael did a great job helping me find my accessories. I love coming to this very helpful store.
Great experience! Great people. Would recomend to my friends
Jaime was amazing! He put my screen protector on and did it without any lint or bubbles lol thanks Jaime youre the best! Stay tender!
We came in with a family of five, all needing new phones and switching from Verizon. The staff was so patient and helpful in the process of figuring that all out.
Rafael is one of the best workers in the store att thank you For your business and help !Come and ask for Rafael!
Awesome customer service. Keep up the good work.
Nice people just not a great selection in stock. They show a lot of choices but when you chose they dont have it and you have to go somewhere else to get it. Frustrating
Great place to come for all of your At&t Needs. They can set you up with Directv as well. Great offers and great service.
Fast and friendly service
Holding their own in good faith for all !?
I loved how they explain everything to me
They know there job there helpful and friendly staff
Bad customer service !!!!!!You have to prove a power cord doesnt work like is a murder trail and when I prove it didnt work he came up with another excusewhy not exchange it when the cable has warranty? Their warranties have lots striations
Great service!! I like it!!
Bad customer service
Great Service
Nice
We liked how Kristina attended us, she was very friendly with us, thank you att saviers!
Thanks attt to Hector he took care of me very well he was the most attentive
Terrible service .Only one person to attend!
Between the store they treated me super vien thanks.
Very good service and very fast thanks
The service to the staff was satisfactory and I liked to relive the answers to my doubts about acquiring a new line.