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AT&T Store
1753 W State Hwy J, Ozark, MO 65721, United States
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AT&T Store
Comments
St
Review №1

The manager josh was awesome. He seemed really knowledgeable. He had a new guy with him named Tim but he didnt seem all that new. He was very knowledgeable as well. They was a great team and made my visit to the ozark store the best it could possibly be. Thanks Josh and Tim for all your hard work.

St
Review №2

Very helpful. They were very friendly and informative. Would definitely recommend.

Ka
Review №3

This is the best store in the area to go to, the staff is always helpful and incredibly informative and knowledgeable. Theyre a great help regardless of what I need. A++++

Jo
Review №4

I have been to this store many many times. I am older and the two young men have helped me so much. Dominick and Josh have helped me over and over.I am older and not near as savvy as I would need to be. They are so patient and helpful.Really impressed.

Ra
Review №5

Josh and Dominic are awesome they know there stuff would recommend there store to anyone thanks guys

Br
Review №6

Josh, the store rep was very friendly and informative. He was extremely cooperative even when I was indecisive. I had a much better experience at this particular AT&T store versus others.

Ji
Review №7

Josh and the staff at AT&T in Ozark have been so great in helping me with the purchase of my new phones. Josh went above the call of duty in helping me understand everything I had questions about. I recommend himband this store to all my friends.Thank you,Jill Hamilton

Ol
Review №8

Dominick and Joshua were extremely knowledgeable, helpful and friendly with everything from phone features to plan specifics. They answered all of our questions and made the upgrades on 4 phones and 2 separate accounts happen seemlessly. We would recommend them to anyone looking for help with their phone service, plan or device. Thanks guys!!!!

Ro
Review №9

Outstanding customer service!! Nick and Josh took great care of me. Both are very knowledgeable and were of great assistance. Highly recommend...

Ja
Review №10

Highly recommend coming into see Josh and Que. Very helpful and friendly. Took great care of me.I will have to say that my previous post no longer stands, at least for Josh. Since getting my phones I have taken my iPhone 12 back to the store to get assistance with getting the phone to ring and he couldnt help me. He said Im more of a Samsung guy, you might need to take it to another store. He was unable to help me transfer the data to my new phone so I had to take it home and have my son do it for me. When I went back to the store to turn in my old phones I was helped by Dominic because Josh was with another customer. Dominic had to have Josh print off the first receipt cause he couldnt get it to print. I had a question about the validity of the receipt because it looked more like a store flyer than a receipt. I was told to take their word for it. I guess me questioning the receipt offended Dominic and he told me to take my phone and leave. I was not raising my voice just simply questioning the validity of the receipt which Dominic himself even questioned at first. Long story short Dominic finally processed the second phone and printed off my second receipt which looked nothing like the first receipt I was given. The second one actually looked how one would expect a receipt to look. Now I have to expect that there will be some issue with my old, but perfectly good phones once they are returned, as I had to leave them there with Josh and Dominic. Save yourself the headache and go to a different store to do your business. Josh said he was the manger of the store and that is sad. AT&T must be desperate for managers because Josh is unmotivated, unprofessional, and lazy.

El
Review №11

Absolutely amazing, hit up Josh and Tim at the Ozark location.

Ju
Review №12

Best and fastest service I’ve ever had in a phone store! They were super patient and helpful

No
Review №13

Josh and Dominick are hard working and knowledgeable

Ja
Review №14

Very friendly and helpful staff!! Will be back when I upgrade my next line. Thank you!!👍

St
Review №15

The Customer Service was excellent. Dominique and Josh were on top of everything.. They listened, a rare quality these days.

Sh
Review №16

Josh helped me get a couple brand spankin’ new Apple devices (watch and tablet) AND helped me save money on my monthly plan!!! Woooo!!!

Mi
Review №17

Josh was excellent helped get everything I needed and was in and out quickly. Would recommend this store for all your AT&T needs..

Bi
Review №18

Rebecca, the store manager is awesome. She is welcoming, and handled everything in a very personal and professional manner. We are very pleased with ATT. Highly recommended.

Ja
Review №19

Rebecca was VERY HELPFUL and PATIENT with me concerning my old phone as well as my new phone.I would definitely be coming back again, and referring her to my friends.Thank you Rebecca

Ka
Review №20

Our whole family spent 3 hours at the ozark store, and a employee named Josh was the best, he had so much patients and was such a nice and kind man, if you visit this store ask for him, you won’t regret it!!

Mo
Review №21

Very disappointed in the reception i received. I just wanted a sim card for a phone i purchased online. I dont need to get into the details or the reasons ofIm just leaving one star. I will take my needs to a different retailer. Have a nice day.

La
Review №22

Rebecca was so knowledgeable and helpful in her friendly manner. A true joy to work with.

ge
Review №23

Joshua and Rebecca were both excellent in explaining my transfer from Android to Apple also very helpful and professional in the complete purchase .

Pr
Review №24

Rebecca Williams was amazing. She was a great help with everything we did.

Wi
Review №25

Dominick was a great help. I would definitely come to him for any help I need

Da
Review №26

Outstanding service. Cris was fantastic in servicing my needs. Pleasant to talk to. Just an all round positive experience

RA
Review №27

Positive experience at the Ozark MO store. I would recommend anyone to order their phones from the store versus online. Especially if you have a trade-in.

Do
Review №28

I was assisted by Josh who put a lot of time,effort and patience into transferring me from Spectrum to ATTGreat customer skills and serviceNick also was very helpful in picking out my new phone and represented ATT well

Je
Review №29

Rebecca was a great help for us and to help with the 5 phones thanks for all the help and work you did .

We
Review №30

This location doesn’t have a clue. Ordered something to pickup and the associates refuse to honor it. Better yet they cancelled it and tried to get me to sign a commission deal instead. Zero assistance and pure frustration after 3 visits and still no service. Verizon has sense and signed me up immediately with an even better deal than these amateurs. Spare yourself the hassle and go to a corporate location if you must use AT&T at all. Never been somewhere trying to spend money where I was given no options due to absolute ignorance.

Ko
Review №31

Went in to see some options for an upgrade on my outdated iPhone. Riley paid out all my options, and helped me choose the best plan and my phone for my needs. Rebecca and Riley both went out of their way to assist me, and made the visit fun and friendly sharing photos of family. Definitely the best in store visit I’ve had with att. Thank you Riley and Rebecca!

Ch
Review №32

Its really hard to find great customer service and I have to say josh and the ozark team is one of the best. Im going to send my friends and family to his store.

Do
Review №33

Came for a screen protector and the pricing was so spectacular I upgraded to an iPhone 12. High professionalism and helpfulness. All employees were very knowledgeable and friendly. Great experience.

wa
Review №34

Josh was really helpful. I would recommend coming to see him.

Sa
Review №35

Josh was great! Very helpful and made everything very clear and easy for me to understand. And he was very patient with all my questions.

Ti
Review №36

Great customer service! Very helpful!

Ri
Review №37

Yesterday Brittney at this Ozark location was most helpful in transferring my data from an old phone to a new phone. I have AT&T as my provider but my phones are purchased independently. It was amazing to watch her do the transfer so easily.

Be
Review №38

Josh provided quick and professional service.

Ha
Review №39

Helped us to get on our own plan off of our parents. Super helpful & glad we came to this store! Josh & Rebecca were very helpful for us choosing new phones and setting up our new account.

Ha
Review №40

Josh was really great helping my family upgrade 3 of our phones and taking us step by step through the process. We really appreciated his help!

Th
Review №41

Josh Yates is the man to talk to. He was awsome in what he does and not a high pressure salesman! Got what I wanted for what I could afford!!

Fr
Review №42

Very friendly staff! Great attitudes!

Be
Review №43

Wonderful store.. very helpful and friendly! I highly recommend doing business at this location!

Ri
Review №44

Needed to up grade my phone. I found my favorite At&T . The entire staff at this location is very friendly and knowledgeable. My situation recieved assistance from 3 sales people at sometime during my visit. I could not say enough about this store and their awesome customer service.

Se
Review №45

Cris did an excellent job setting me up with a buisness line, probably the most relaxed experience Ive ever had in a phone store

Tr
Review №46

Josh was so helpful. He walked us through ordering our phones online.

Pa
Review №47

Joshua was an amazing help with everything i need. I would recommend my family an friends to come.

Mi
Review №48

Rebecca and Josh are really helpful and understanding on what we needed. I would say they have the best team around.

Re
Review №49

Rebecca was awesome! She stayed over an hour after close to help me set up a new phone, answered every single question I had, and was so patient. She was so sweet and genuine! Definitely recommend.

Wi
Review №50

Rebecca and Josh helped us out when we were finally upgrading to our own plan off our parents’ - and the help was very straight forward, and extremely helpful - they both had our best interests at hearts when we shopped for plans/accessories. Very good first experience with AT&T!

Ad
Review №51

Great customer service! Thanks Josh and Rebecca!

Sh
Review №52

My experience at that store was great. Everyone explained everything in detail. I felt like we were treated like family. Thank you

Ni
Review №53

Our experience was great, they even stayed open late to help us with our son’s new phone.

Sa
Review №54

Came in and bought 2 new phones. They were very helpful. Definitely pleased with our experience.

Ch
Review №55

Very good experience! Appreciate the patience And answering all my questions! Will be back

Cy
Review №56

Loved having a local store. Josh was very thorough and helpful!

br
Review №57

Josh yates really good customer service really helpful thank you.

Li
Review №58

Rebecca and Riley were very courteous, friendly, helpful, and helped me with every concern I had. Left happy and will be returning!

Da
Review №59

Amazing service! Brittney was polite and very professional. She helped us with everything we needed. Would recommend going to this store location!

Ch
Review №60

Amazing place! Rebecca can help with anything from getting a new phone to awsome customer service

Le
Review №61

Cris is outstanding and solved all my problems and more. Thanks guys

Bo
Review №62

Great customer service in and out no problem one of the better experience I have had

Da
Review №63

Very friendly and helpful

Ka
Review №64

Great customer service. Friendly reps.....thanks Josh and the crew for being so helpful!!!

Ja
Review №65

Josh was extremely helpful and had great customer service! Thanks for getting me set up!

La
Review №66

Josh did a GREAT job with my new phone and all, think you all, Larry Kirkland.

Ma
Review №67

Amazing survice thanknyou chris

Ju
Review №68

Joshua Yates has been so very helpful & made my experience this evening Great!! Thank you Josh!!

ke
Review №69

My experience here was very good. Rebecca and Ben were excellent in getting the services I need. Thank you guys!

Ca
Review №70

Store manager Rebecca and Brittney are awesome to work with. Very friendly and knowledgeable. A great place in Ozark to shop locally

Gw
Review №71

Ive never seen such slight of hand business dealing. The bill was never what they promised and I spent hours and hours and hours talking to the Philippines. I finally paid the penalty to get out of the contract i didnt agree to in the first place.

Sy
Review №72

This store employees were awesome! Taking the time to resolve issues on a new phone.

Ma
Review №73

My experience today was great, everything was done and safely!

Ti
Review №74

Excellent service and Joshua was a big help!!! We love the service!

Do
Review №75

Rebecca and Brittany were very efficient (and personable). They went over and above to get our accounts switched.

Jo
Review №76

Josh Yates was great out in ozark!!

Ke
Review №77

Rebecca was fantastic! She was so patient and extremely helpful to us so we cound find the best deal possible for upgrades and a new line.

Tr
Review №78

Riley Clift did an awesome job and saved us money while getting a better device!!!

Ci
Review №79

Thanks so much to Brittney, who was so helpful and kind—even after we griped about having to wear a mask.😬😬 (we apologized) and she saved us money too! Great experience.

Cl
Review №80

Great customer service! Was very patient with this old man!

La
Review №81

Josh was super helpful!

as
Review №82

Excellent service, very patient with my indecisive self! Thank you, Josh!

An
Review №83

Not very helpful

Cl
Review №84

Friendly staff and quick service!

Sh
Review №85

Great as always.

Pa
Review №86

Best customer service so very helpful!!!!!!

Pa
Review №87

Excellent help!

Ch
Review №88

Very good

Information
15 Photos
88 Comments
4.7 Rating
  • Address:1753 W State Hwy J, Ozark, MO 65721, United States
  • Site:https://att.com/stores/missouri/ozark/177702
  • Phone:+1 417-232-6000
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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