We were visiting Monterey for the weekend when our Vanagon lost a fan belt. John was able to squeeze us in and get us back on the road quickly. Great shop!
I am very happy that I found this place, I had an issue with my oil car and did the car service in the same time. They explained very well what to change in priority and why. They took time for their customers and give you advices. I will definitely go back to see them if i have an other problem with my car, this is people that you can trust. Thank you for your help !
Very pleased with the service here. Upon calling about the power steering and wanting to check the A/C, I was able to get an appointment the next day for my vehicle (typically a wait of a week or more at the dealer). Brought the car by first thing in the morning and got a quote from the owner, my vehicle was ready the same day in the afternoon. Even got a nice summary of what they worked on, things they noticed, and a heads up on when my next regular maintenance service would be due. Very to the point and professional, would definitely come back again. They do appreciate it if customers can pay in cash or with a local check, but credit cards are accepted with a 4% surcharge for processing.
Great service
I have utilized their services twice recently. Both times I was very happy at the quality work performed, price, and speed. The mechanics are knowledable and, in my opinion, very trustworthy. The owner is a very reasonable guy, and explained a few other issues he noted. The service I got was excellent, and they ended up getting things done ahead of schedule by several hours. Who knew that still happens nowadays.Overall, I am stoked I found a great shop in the local area to work on my slightly older VW.Thanks guys!!!
Took my mini there because my hood release cable broke. They couldnt fix it, but they were nice enough to not charge me for troubleshooting and recommended other places to take it. I would go back for sure. Thanks John!
German Motorwerks is the only place to bring your BMW, VW or German vehicle. They are knowledgeable, professional, experienced and helpful. I give GMW 5 stars for working on my BMWs.
We were recently in Carmel on vacation, and our BMW threw a Check Engine light and started idling pretty rough. This happened on a Friday afternoon, we called both the local BMW dealership and this shop, and John offered to get the car in for diagnostics that afternoon so wed atleast have an idea of what the problem was. Turns out we had a bad ignition coil, and also needed new spark plugs. John had the parts ordered right away, and had the car repaired first thing Monday morning (shops closed on the weekend). Our cost was within $2 of their estimate, and the car ran perfectly after we picked it up. There were some other items that needed repair on the car, and instead of pushing us to repair everything he found (like the dealership tends to do), John only went after the must-fix items, so we could get home and have our local car guy work through the rest. Seems like a small, honest shop, very down-to-earth, and a much better customer service experience than we tend to get at the dealerships. These guys turned a potential headache into a non-issue for us, which made the rest of our weekend a bit more stress-free. Would highly recommend.
Reliable attentive customer oriented car care and master mechanic
I bought a Mini Cooper two years ago, my mechanic (Greg Donovan, next door) suggested I work with German Motorwerks because modern Minis are a BMW product. Im very happy I took his advice. The guys have helped me since with not only regular service but also with performance parts. They walked me through a resent suspension upgrade and throughly explained the work needed. They do this without judgement. Because everyone now is an expert these days (myself included) its good to know that REAL experts exist at GMW. Also their GMW Syncro conversations are super cool and shows the caliber of mechanics they are.
They might know the VW buses but not bmwsI would give 0 stars
Awesome.