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Plaza Tire Service
5155 Hinkleville Rd, Paducah, KY 42001, United States
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Plaza Tire Service
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Sa
Review №1

The manager of the store is a really great guy.He is very helpful and informative. I got 4 new Michelins on my van and received a cash back on plaza card and a rebate from tire company. The service was fast and professional, even came back today for valve issues and they took care of it quickly for my wife. A+ would recommend over benton store

Ka
Review №2

Extremely nice, would definitely recommend.I was at David’s bridal for a dress appointment and noticed my tire had went completely flat. We called plaza tire since it was close by and the employee let us borrow his personal air portable air compressor so we could drive the car over there. They were able to patch my tire for $25.

No
Review №3

The guys were very polite and professional. I was pretty much in and out and back on the road. Always do business with them

Mo
Review №4

I was traveling through to Asheville NC and was alerted to a low tire pressure warning on my dashboard. Paducah was just ahead so I pulled in to a station for air. Unfortunately, I could tell it was escaping nearly as quickly as I filled it. What to do on a Friday evening, 5:15 PM? I did a quick yelp search which led me to Plaza Tire a half mile down the road. The attendant stated they were closing in 15 minutes but yes, of course theyd look and try to fix it. I was back on the road within 30 minutes of pulling off. I was so thankful 1) they were open 2) people showed up to work that day! 3) they didnt grumble at all about having to look at this ladys tire 15 min til close on a Friday night and 4) my bill was like $25 - peanuts! .... meant the world to me to be able to get back on the road and feel safe. Thank you, guys! I so appreciated you!

Me
Review №5

Fast, Friendly, Great price. Called with a quote and explained everything before completing the work. Would highly recommend and had us back on the road in no time! Thanks again for the great service!

Sa
Review №6

They are quick and good with people. Take care of you and get you back on the road. We use them for all of our cars needs and never second guess there work thank you again for everything yall do and keep it up.

Sh
Review №7

Awesome service and very fast! Very friendly and courteous

Gr
Review №8

Been using this store for tires, steering service, etc for years.... they quoted tires that was equal in quality to a competitor for over 100 bucks more. Sure I probably could have pointed this out and they might have matched it but why should I? A loyal customer should get a loyal price without asking for it. So now 1 of my 4 cars has tires that are not from here. Also the other place offered the road hazard warranty for the entire life of the tire not just 2 years...

Ja
Review №9

Love the tires, rides good, no road noise. I was impressed with the workers I dealt with, knowledgeable and friendly. We were in and out in a little over an hour.

C
Review №10

Very reasonable price and friendly staff. Was able to get right to work on the tire replacement. Was as quick as when I worked at the Lone Oak location over 20 years ago.

Ma
Review №11

Got a flat while traveling through Paducah. I came in at the last minute and they were able to fix me up. Saved our vacation. Excellent friendly staff. Id recommend to anyone. A+

Di
Review №12

Service was great got the new tire on and I was very pleased

Jo
Review №13

300 dollars with 30 in taxes 280 was the one amount I thought 3 cups of coffee was drink they are really good sounded tires and they peeled coming out what a difference.

Bi
Review №14

I am visiting Paducah from out of town and had an emergency with a front tire that had a bolt stuck in it. The wonderful folks at Plaza Tire took me right in and fixed it in no time. It was an affordable, quick and efficient repair and the staff was kind and welcoming. If I were in the area and ever had a need, I would visit them again.

Co
Review №15

Excellent service, had a flat and they got it right in and fixed it . Very friendly and professional!

Ro
Review №16

Great service. Technician Very knowledgeable on what I needed. Quick turnaround. Best price in town.

Gr
Review №17

We were traveling back to Georgia when one of our tires had some tread separation. We stayed overnight in Paducah and in the morning, I brought our van to Plaza Tire. Even though their shop was working with only 1/2 staff, they were still able to get us taken care of in a timely fashion. Got 2 new tires and an oil change and were back on the road, good as new!

Ap
Review №18

Everyone was so nice and considerate. They did good work and was so kind to do their work on my car in such a timely manner. So good that I got to go eat lunch with my son today as a surprise! One happy momma right here! Thanks so much you guys!! 😃

Pa
Review №19

Had a flat in the middle of the night on the Interstate while traveling. Put the spare, and went on to Paducah where we spent the night. Next morning we found Plaza Tire. They fixed the flat, mounted it, and put the spare back in place. Took about 1 hour tops and we were back on the road. All at a fair price.

Je
Review №20

The work done on my Tahoe was great as I am always pleased with the work you do. But the customer service was very poor. The guy was very unprofessional when I was trying to use my Plaza Credit Card. He told my wife and I that he had to call the credit card company to authorize a card that is already activated and has been used quite frequently. I have never been told that I wasn’t able to use my credit card and that my wife had to be present in order for me to use our card.

ji
Review №21

Needed repairs mid morning on a Saturday. Thankfully this location is open till 4:30 and could help us out. Plaza Tire folks have always been courteous and professional.

La
Review №22

Great service, they got me in right away and the prices were more than reasonable. Will definitely be back!

da
Review №23

Great service. Very courteous men working

Ca
Review №24

They were great and I was able to get in the day I called. They helped me out a lot and were very welcoming! I am very pleased with my experience 🙌🏼

Ja
Review №25

Good service. Explained everything they did in detail. Took a little longer than they thought but great service nonetheless.

Dr
Review №26

Great service, but no one, not even customers wore masks.

Sa
Review №27

After trying to give this location another chance, I will never return to this location for any services.Two years ago we brought both of our vehicles in for a pre-scheduled oil change and the services took many hours to complete, which resulted in electronic problems in one of our vehicles and we had to take that vehicle to the dealership which took another couple of days to resolve. Josh provided us with excellent customer service during this visit, however the time wasted could not be returned.This morning my husband called about a tire replacement and balance and rotation- and how long that would take. We were told that we would be in and out in an hour easily- my vehicle was not taken back until we had already been there for 45 minutes, and after an hour and a half of waiting I finally asked how long it would be and was told “not much longer”.After waiting 2 hours and 15 minutes, I was finally offered communication about my vehicle. This made me 30 minutes late to another appointment.This lack of communication is completely unacceptable. If I had known from the moment I walked in the door that my services would take more than two hours I would’ve waited another day or gone to another location for the services. Because of their lack of transparency and inability to communicate I will never be back to this location- after spending almost $300 on goods and services, I feel like I should have been provided MUCH better communication and costumer services. This location of Plaza Tire is more worried about getting people in the door, and they ABSOLUTELY do not value your time!

In
Review №28

Staff was friendly throughout our visit. They inspected our brakes and gave us a responsible quote to complete the job. The work was completed in a timely manner. We were extremely pleased with our experience.

wn
Review №29

I always buy my tires at Plaza Tire on hwy 60 west.Just bought some Michelin Defenders ltx. Ms. 265 70 17. Best price in town. These guys are top notch at what they do. Everyone there is friendly and very experienced at there job. I would recommend them for all your needs.

Ma
Review №30

Very helpful and reassuring when the check tire light came on during my cross country road trip.

Je
Review №31

Always fine work, takes a while ago, but worth it

Sh
Review №32

We had a flat traveling and the service here was fast, friendly and very good. They gave me several options and explained things well. I would recommend them.

Mi
Review №33

This place is fantastic. Great customer service and always very polite. Highly recommended.

Ka
Review №34

We needed our truck serviced on very short notice and these people got us in, did the work and got us back on the road quickly.

Em
Review №35

Walked in needing new tires. No appointment was necessary. My car was ready for pick up by the end of the day. Super quick and easy. Thanks!

Er
Review №36

Took a set of custom wheels to Plaza Tire to purchase a new set of tires and have them installed. During the process, one of the wheels accidentally got damaged. They addressed the issue and paid to have my wheel replaced. These guys are great and would highly recommend.

Ra
Review №37

Trust is so important when you work with a business and Josh went above and beyond to make sure that my vehicle was safe and road worthy for many more miles. I cant recommend this location highly enough!

Re
Review №38

Plaza tire service never fails. They are fast, knowledgeable, and honest. Best tire shop around!

Lo
Review №39

Jake from State Farm was awesome. Love his phone voice. Very easy to understand and very friendly!

Br
Review №40

Plaza always does a great job. Very efficient and convenient.

Ja
Review №41

Quick knowledgeable and they do oil changes on European cars where many places in town do not. Prices are always competitive and they take car and pride in their work.

Tr
Review №42

Nice job and they even drove my car back to the handicap spot so I didnt have to walk as far great service

Ma
Review №43

We were out of towers. They helped us and quickly too. Friendlys, efficient and honest. We will do business there when were near Paducah. VERY PLEASED

Mi
Review №44

Great service and questions were answered.

An
Review №45

Ive honestly never had bad experience with Plaza Tire. They have been quick, communicative, and really show their talents! With little other windows available for my time, they were able to squeeze me in at the end of the day and have truly the right to call themselves quick change artists. Less than 30 minutes and I was on the road! Many thanks to the many Paducah locations for their outstanding service!

Ge
Review №46

Best tire shop in Paducah. Not only tires but oil change and maintenance of all sorts.

Ti
Review №47

New back tires on my car today at Hickleville Plaza Tire. Great friendly service as usual on a very hot day!

Be
Review №48

Had a nail in my tire. Got me right in and rapired for $25. Super nice and professional staff.

Su
Review №49

Great friendly service. Highly recommend.

ju
Review №50

PTS got us right in to fix a tire pressure sensor. Thanks a bunch guys.

Su
Review №51

The service was quick and seemed fine I did have an issue for the second time with one of my tires going flat the night after they were rotated. I am not sure why that keeps happening.

Ci
Review №52

Was quick, inexpensive and very friendly...thank-you so much!!!

Sh
Review №53

2 of the men working there went above and beyond to get my vehicle back on the road for me and my babies. Im so blessed to have good people like them to cross my path today. God bless you both!

Ci
Review №54

I have been a customer of Plaza for a couple of years now. Have always been very pleased with the service that I received there. The staff is always very helpful, very friendly and very informative.

Ra
Review №55

The plaza tire card is good. The service I feel like the employees dont care I dunno if its corporate management but employees seem bored to death. I asked if my air filter was changed and could not get a straight answer.

Ch
Review №56

Excellent service. We were on our way home from vacation and hit a pot hole. Our tire blew out. I needed to replace tire, because We have another 500 miles to go and my donut tire spare wouldn’t do the trick. They put a comparable tire on within the hour and we were on our way!

Jo
Review №57

I was in bad need of new tires for my high mileage ‘05 Camry ‘work’ car. I explained to Josh, at the Hinkleville Rd Paducah KY location, that I needed an inexpensive but effective tire all season tire that will last me for just a few more years. He recommended the Falken ST 80 series and they were buy 3 get 1 free! I was in and out in an hour (busy location) and while driving home in the rain, it felt like I was in a brand new vehicle! I’ll be going back next week for an alignment and new brakes. Highly recommend Plaza Tire!

Se
Review №58

It was very fast and cheaper than what I thought it was gonna be so I was very happy with it

Ma
Review №59

How to get a lug nut replaced fairly quickly because I had to work and they were super fast, super friendly, and the price was great also.

Mi
Review №60

Great service. Very friendly and service oriented!

Ka
Review №61

My appointment was 10am,I dropped my car at 10.Didnt get my car finished 1:30.Very dissatisfied.

Jo
Review №62

I was looking for used tires . The desk guy suggested I fill out a plaza credit form and the next thing I I knew I was riding on new tires

Ro
Review №63

Jake and the guys were awesome! They really helped me out of bad situation. Great service, and it was a busy morning too.

Ma
Review №64

Had a slow leak, stopped in and asked if they could help me, they said absolutely no problem we can get to that today. Very very pleased with the staff and service. They have my business from now on!!

Ta
Review №65

I will never go anywhere else for an oil change or tires. Very courteous and quick service. Top notch service! Don’t hesitate to choose Plaza Tire, they will not let you down.

B
Review №66

The team at Plaza Tire on Hinkleville Rd in Paducah, KY are fast and friendly. Appreciate their help in keeping our car in good shape.

La
Review №67

They are very professional, courteous and kind. I called to ask if they could get me in for an oil change and they said, We can always get you in, if were busy or not! And Jake is awesome! He knows his stuff!!

Ma
Review №68

My experience was very unique and the gentlemen working at the Paducah location were so nice and helpful. They fit me in on a Friday at 4:30pm for a oil problem and had me ready to go in less than 30 minutes! Wonderful service!

Li
Review №69

The techs at Plaza were very helpful, knowledgeable, experienced, and made me feel comfortable with the work they had performed on my car. Thanks guys ill see you soon for my routine oil change.

Ty
Review №70

No place I would rather go to get service for my car. They are always professional and very nice. I will always continue to come to this location.

Ma
Review №71

Very friendly and professional staff. I was very pleased with the work they did.

So
Review №72

Great service, and very professional!

la
Review №73

Quick, efficient, friendly service.

Cl
Review №74

Awesome customer service and professionalism top notch. Very timely work done as well. Very pleased.

de
Review №75

Pretty great place. I got there 30 minutes before close because I really needed an oil change. They took care of me with no problem 👏🏽👏🏽 Definitely appreciate the phenomenal customer service!

Ro
Review №76

The people were real nice and quick about putting my tire on my car.

Sa
Review №77

Super helpful. Explained things so I could understand what needed to be done. Wonderful customer service.

Ma
Review №78

Very friendly. Great customer service. Went to have my brakes checked for squeaking and instead of ripping me off they were very honest in letting me know my brakes were fine, so they buffed my rotors and only charged me $20 instead of $300+. Will definitely be taking my car here again in the future.

Br
Review №79

These guys are awesome!

Da
Review №80

Told them about the last set of tires I purchased for my truck. They recommended Falken. They dont disappoint

Ca
Review №81

Was very pleased with service and explaining my repair needs. Will continue to use plaza tire.

re
Review №82

Plaza tire did a great job! I used the online tire selection and scheduling system to select my tires and schedule my service. I received confirmation email and phone calls. To my delight the day of service everything was completely as expected and I’m very happy with my new tires.

de
Review №83

Great customer service and work

Ba
Review №84

Very friendly and quick

Sc
Review №85

I was treated nicely and with respectOnly one supervisor on site the day of my service and he was bombarded left and right with calls customers and paperwork but he pulled through acted calmly and professional and knock things out one by one good work and shout out to Joshua Lindsay at the plaza tire #19 5155 hinkleville rd in paducahJust wish I didn’t have to pay the bill but I did receive pretty good service thank you

Al
Review №86

Great service in a more than reasonable amount of time! Employees are very kind and helpful. I appreciated it all!

Am
Review №87

Fast and efficient service for stranded women coming home from a trip!!

Ca
Review №88

Always great service!!

Je
Review №89

I couldnt have gotten better service, the guys were kind as well as fast! I came in around 4:50 p.m. with a flat tire (due to it just happening) and they were able to get me in and out by the time they closed. They normally dont take full set of tires at the end of the day but they didnt want me to be stranded! I was very satisfied.

Ti
Review №90

Sister needed tires and I tirelessly searched Google for a review. I ended up at Plaza Tire. Now, we are both impressed on how much a difference and safer this vehicle is. Jacob, the salesman, did us wonderful on the price and getting us in. Thank you, Google and Plaza Tire. 5*****!

Ka
Review №91

Love the workers. In and out very fast.

St
Review №92

Good and timely service.

Vi
Review №93

What a great staff! Thank you!

ma
Review №94

We were on a road trip from North Carolina to South Dakota... We hit some hard bumps on the highway passing through Kentucky and found this shop close by... They worked us right in and checked out our truck to make sure we have a safe trip! Awesome employees and great service!!!

Re
Review №95

Very professional, very knowledgeable.

Ko
Review №96

These guys are quick and reliable

Ma
Review №97

Great customer service and quick! Nothing like a business where people engage and make you feel welcome! We will be back!

Al
Review №98

I had a horrible day. My car died twice, whilst in the course of me getting my dogs to the veterinarian emergently and going to necessary appointments for myself.After having my battery jumper-cabled by good Samaritans, I got my car to this place immediately.They got me in quickly, and took care of the issues, so I could go pick up my dogs from the vet. Car runs great, for a very reasonable price!A very frustrating day, that they helped make a lot better. Thank you so much! Will definitely be a repeat customer! 😍

ki
Review №99

Super fast service and friendly.

Ca
Review №100

I am very pleased with the service. New tires on quick!!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:5155 Hinkleville Rd, Paducah, KY 42001, United States
  • Site:https://locations.plazatireservice.com/plaza-tire-service-2043738b7a56
  • Phone:+1 270-442-2828
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Oil change service
  • Truck accessories store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–4:30PM
  • Sunday:Closed
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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