I personally havent worn makeup but my wife swears by this place. Its not the cheapest in town but you get what you pay for these days. I would recommend.
This is my go to store for beauty products! Shop online if you dont feel comfortable going to the store during Covid!! Fast delivery!!
It doesnt matter who I talk to, what I go in for or when I go. It always goes the same. No one knows anything about skin, make up. Tonner, or haircolor. I have never left happy or with any type of info on products. Not even the products I came in for. How does EVERYONE in the store have next to no knowledge and any products in the store? How? I dont get it?
My favorite makeup, bath & all on stop shop! I love Ulta & each one has friendly helpful beauty sales associate!
I brought make up back to the store I had purchased. The top of the tube had not sealed properly from the manufacturer, IT cosmetics. The girl just looked at me and pointed me to a new one. I told her this was a faulty tube and I wanted to return it for one that was sealed properly, she said no, she wouldnt do it . The manager had apparently stepped out, so they said. Really disappointed!
Pricey at times but very helpful staff and I LOVE their 30 day money back guarantee!
Great location. Well staffed well stocked. Very responsive employees. A very good store. Wide selection of fragrances. Highly recommend
Thought I wouod LOVE TO, Ive never been....onkije shopped online :(
Awesome store love there cologne
Had an appointment for brow services. Mind you they verified my phone # when scheduling. I get there for my appointment and I am told that the brow lady had to leave early. They couldn’t call 🤷🏻♀️ before I came out here? Last time they had me at the wrong time and I had to wait for her to graciously work me in. Not happy!
ABSOLUTELY wonderful! The entire front staff was so helpful and very sweet! I got more than I went in to get but it was so great to get help find everything I needed because of such helpful and kind employees!! 10 Stars is appropriate for such kind & nice employees! If one person didnt know where an item was located; they asked until all that I wanted was found!! I really enjoyed my visit today!!
Friendly staff who assist you with your decisions.
Love this store and the product lines they carry
Love this store
Great. Wish they had wider variety of brands.
Always a great visit!
Can find anything beauty you could want.
This is the ONLY place I go to buy my cosmetics. The products are on point, and the staff is AMAZING. I am always in there, needing advice on what to buy or to be color matched to a new foundation, and they help me with everything I need. One of the things I really love there is that they want to help you find whats best for you, rather than just trying to sell you the most expensive products **unlike other cosmetic stores.** I would highly recommend this store to anyone.
Excellent management caring and courteous staff
Gracie did an AMAZING job on my eyebrows!! Loved her style and great attitude. I’ll be back for sure every month! 😍👍
Great
Doesnt carry healthy, safe products. Has a lot to learn. Get with the times. Western Kentucky has the highest rate of cancer in the country. We need safe products. Disappointing.
Love this store. Very clean and organized. Most of the ladies there are helpful.
Over priced.....
Girls in the salon are the best! Super knowledgeable but each have their own strengths so make sure they know what you’re looking for when you book so you get the best person for your particular needs.
Good very helpful
I love this place! The have the best products and staff that is always helpful and friendly!
Great place for beauty supplies for a variety of make up or skin care.However I had an encounter with a lady there ... I will not name her publicly...RUDE RUDE RUDE RUDE almost doesnt describe her at this point.Next time, if there is a next for me...maybe Ill just start staying with Sephora.... if there us a next time for me in Ulta, I will ask for someone else.***** please have breath mints at all your stations.... I do not want to sit under someone doing my facial with severe halitosis.... not onion breathe....techs should be aware of such with customers. As well as customers should appreciate the tech they have too. Be kind.be courteous. We all just want to feel better...to feel pretty.to look pretty.I left with my $350 of gift cards....without purchasing a thing. Ill buy online or from someone else next time.
What I got along with my $96 dollar hair color: two bleach burns and a ruined favorite sweatshirt from the bleach rinse water all down my back. Oh yes, and I got an apology from the salon manager with no offer to compensate me for this “beauty” service. I expected way better customer care.
Everyone is so lovely and nice there. Great costumer service definitely will continue to go back
Went in for make up tips for prom and a very sweet consultant offered to do my daughters make up. She (Dana) was awesome! Thank you for making this Ulta visit the best!
Always find way more than I need.Us Ladies love this place.Also good for the guys.
Ulta is my absolute favorite beauty supply store, without question. The employees provide excellent customer service, they always impress with just their knowledge of the products they carry alone. If youre unsure of what shade of makeup you need, the type of skin care product for your specific concerns or needs, how to apply beauty products, how to keep your makeup looking fresh all day, what fragrance works for you, which makeup brush does what and how to use them correctly, hair color, hair accessories, nail color and keeping nails healthy, hair tools and products, bath and shower products to suit your needs, what you need to keep your skin from head to toe looking healthy and great and I could go on and on... Thats how good they are. They also have a brow bar to shape and do your eyebrows and a beauty salon as well. On top of all that, Ulta has by far, over and above the absolute best loyalty rewards member program of any retail business anywhere. Its free to sign up, and you get a points for every dollar spent and they are always running specials where you can get up to 5xs the points if you purchase certain brands, so try and go when they are running that deal on your favorite brands. You in turn use the points to buy stuff just as if it were cash. Just a few days ago I had enough points that it covered all of my bill except for $1.25...i was able to get foundation, concealer, face wash, lip gloss, a headband, bubble bath, 3 new makeup brushes, a gift set for my mom for mothers day and a a few little things for my daughter and all I had to pay was $1.25!!!Thats not all, some of the brand names of the items I purchased were eligible for free gift with purchase and I got a free Philosophy gift set, A tote, and several things from Urban Decay!!! On your birth month they reward you with all kinds of great stuff!! Just remember, when you go to Ulta to sign up for the free rewards program and never hesitate to ask about anything because they are always so happy to help and they know what they are doing as well. Its a win win!!
I dont even know why Google is asking me to review this place. But Ill give it a five stars. Simply because they are great at getting my money, since I have 4 girls 👭👭 and a wife.
Great
Always find what im looking for and more! Love the brow bar! Only place to get your brows done!
Love there stuff 😍. My daughter is Gaga in there. I felt it was pricey. But you can catch a deal.
I never give any reviews..but I have to brag so much on the lady that as soon as I walked in she asked me what I was looking for.She spent a great amount of time on me to make sure I had exactly what I was looking for.This doesnt happen so much in stores anymore. So I was highly impressed and bought exactly what I needed.
Haircut by Jennifer Smothers. Shes awesome! Highly recommend her for all hair needs
I love Ulta in other locations. The employees, at the Paducah location, that Ive encountered, for the most part, are quite snooty. I was a platinum member in Nashville, now I rarely go into the store in Paducah
Love whitney she did amazing job. On my hair and nails.. love it this is my go to lady from.now and on
Great place, products & services
Wonderful as always
Love shopping here!
I love shopping in Ulta when I have beauty needs that my Avon can not fill.
They have everything you need at a good price.
Overall I love ulta, but today I was disappointed. Asked an employee for recommendation on a fondation for my dry skin. Lady, who was nice, thought clinique would be a good fit but the clinique lady was talking to someone but she would let her know I was wanting to talk to her. Cool, Ill look at clinique products while I wait. Heard the lady tell her I was wanting to talk to her. I do not mind waiting for you if you are helping but they were just chit chatting about working retail. Lady made eye contact with me a couple of times, with nothing . So I walked out with nothing....I usually dont even mess with those prices of products, but I was excited to try it out. Guess Ill do my own research.
I would give it 5 stars but my wife spends to much money here!! 😂
Nice and helpful people; nice variety of products.
I only get my hair and brows done at Ulta, the staff is always very helpful and I have never gotten a bad haircut from miss Julia, would definitely recommend!
Terrible customer service in the Ulta salon in the Paducah, KY store. Rude, lazy employee. Young, dark haired girl. Left without buying anything because of her poor attitude.
These people carry my most favorite lip color...i can always count on them having it..Great place to shop formake up and perfume. They also carry alot of hair products too.What elese can i say....very clean with plenty of light. Customer service is good. Sooo...Happy Shopping....
Very nice clean environment. Great choice of testers. Good deals always loving going inside.
Always friendly consultants, good product selection, my go to for hair and skin products.
Store was fine but the lady checking us out was rude. Probably because she was checking two customers out at the same time, hard to understand why there was only her checking out a line of several people.
Went in Ulta for my GF. The staff immediately knew as soon as I walked in that I needed help. Was very polite and helpful.
Soooo much to choose from! Very neatly displayed!
I love this place, they are so helpful and make you feel beautiful!
Love this store. Friendly and knowledgeable staff. Great selection and well stocked.
This is my favorite store. Its my idea of what heaven will be. They have everything from drug store cosmetics up to the high end stuff you find at stores in the mall such as Macys or Dillards. The staff isnt pushy but its always helpful. I personally love all of the Ulta brand cosmetics, the mineral foundation is my all time favorite. Its not heavy and you can alter the coverage based on how much you put on. Doesnt ever look cakey and in my opinion is better than any of the high end cosmetics and Ive worked for Elizabeth Arden and personally had practically every product made by Lancome, Clinique, and Estee Lauder. I still prefer the Ulta brand over all of them. I love that Ulta gives rewards and most stores have a Beauty shop in them and I can use my Ulta credit card for all services. You cant get any better than Ulta!!!!
I just love this store, every time i go in everyone is so friendly, and always so very helpfull. I cant wait to go back tomorrow .I have a coupon.😁 THANK YOU ULTA FOR ALL YOUR HELP AND FRINDLY WORKERS. YOU ARE ALL GREAT !!!!!
Oh Ma Gawd, like, give me that! Like, its like, the coolest, like, newest, like, thing out! But, if you want ANYTHING as a dude....... AVOID
It was great Jenniferdid a awesome job on my hair!
Love my Ulta! Julia in the salon always does an awesome job!
I love the prices and the brands they carry.
Ulta was super friendly staff was great and for my first time going there i really loved it there cause i actually enjoyed it i got make up done there and everything and the one employe that was just amazing is micah she is so lovely
Have everything you need a little on the high side though.
I live near Louisville Ky but went to the Ulta Store in Paducah with my daughter-in-law 2 weeks ago. She is quite the make up expert and was showing this old dog new tricks. She helped me learn some new technics which has made a huge difference in my application...BUT the most amazing part was the patient advice from the associate John. He helped me understand the differences between skin care products. I am HAPPY to say JOHN, YOU WERE RIGHT! The Lancome High Resolution Refill 3X anti-aging cream and Lancome High Resolution Refill Renweal anti-aging wyw cream are amazing. 2 weeks in and I already look more youthful. Thanks to Ashley (my daughter-in-law) and John the Super Associate for helping me feel better about myself.
Makes my Wife happy which makes me happy
What could I possibly say wrong about them... theyre heaven on earth
Needs to hire more profrssional staff. Younger employees were sarcastic to customers that didnt know a lot about makeup.
The women who work there are too busy flirting with men to be of any assistance.
I live here lol i love makeup
Great sales for holidays but expect long lines in checkout
My wife loves this place.
My favorite place like a kid in a candy store
Great selection but a little pricey
Everything beauty you need.
Its too expensive and not friendly
Didnt have what I was looking for but the staff was friendly and helpful.
REALLY.....hire some pros who care more about customers than commissions and know their jobs, inside out about cosmetics....I had to 101 the sales child.
Its okay because I had a gift card for $15, but no money was on it, when no one used it before
Many offers of help - but was totally disgusted at staff seeking each other out to describe (not quietly) specific customers they dont like, down to the hair style and facial expression.
Love going to Ulta, I could stay in there for HOURS!!!
Rude staff, I generally only go in here after work, I work in factory, so Im never dressed to the nines when I go. Every time I go in there I get dirty looks from the staff, and can never get any help. I rarely buy makeup there but do buy haircare products from them because they are the only store that carries the brand of products I use around here. If it wasnt for that I would never go into that store.the staff ruins this place and what it could be.
Products are cheaper at other places, have things cant find anywhere else sometime.
The customer service is always the best.
(Salon review) Julia is an angel who saved my hair from a color disaster!
Great finds for my lady
Highly over priced but cute store.
They have a selection of mens products as well as a huge selection of cologne!
Love their hair stuff
Employees were not very knowledgeable about their products.
This is my favorite place!
Friendly ladies working there.
My favorite cosmetics store!
The staff wasnt helpful but rather rude.
Great customer service