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Audiology & Hearing Center
4570 Pecan Dr, Paducah, KY 42001, United States
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Audiology & Hearing Center
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Je
Review №1

Great service. Very knowledgeable. Really treat the whole person, not just the hearing issue. I really appreciate the staff. They made my visit a pleasant one. Thank you.

Ja
Review №2

The Audiology and Hearing Center is very focused on its clients and with providing products and support that are beneficial. Outstanding audiologists! I work specifically with Dr. Whitney Cope; she is very knowledgeable, professional, and caring.

De
Review №3

Very pleasant, nice & accommodating stall. Dr. was very pleasant & thorough, took his time & explained everything.

To
Review №4

I have been a patient since 2018 and it’s been an amazing experience. It’s hard enough to learn you need one, much less TWO hearing aids! Dr. Milliano has been terrific as well as his staff. I love the follow up care the office provides too. They don’t just deliver your aids and let you go. Highly recommend them!!

We
Review №5

I have been wearing Hearing Aids for more that 20 years now. The care and attention that Dr. Cope gave me was seconded to none. From the start, it was easy to see that they had my best interest in mind in everything they did. Top Notch Office Staff!

An
Review №6

This was my first time there. Everyone was very nice, and I like Dr. Anderson. He corrected my problem with my hearing aid. I will be patient of theirs. I was referred by Ear, Nose and Throat. Thanks

Je
Review №7

For the past six years I’ve had excellent service from both my hearing aids and the staff at Audiology. Can recommend them highly.

Ke
Review №8

Most courteous professional people Ive dealt within a long time I would highly recommend them to anybody with hearing issues they sure have helped me like a better quality of life

Sa
Review №9

Confirmed that they took my sons insurance several times, drove straight there (an hour away) after work only to find out that they did not take my sons insurance. Very poor communication. Extremely expensive.

De
Review №10

The doctors here are great at explaining your hearing loss and what different types of hearing aids can help you with. After I purchased my aids, the follow up visits allowed me to ask questions, get them answered and be fully aware of how my hearing aids work in all situations. Dr. Cope is fully knowledgeable and can explain how the app on my phone controls my hearing aids and even how the charger should function. They are not just hearing aid merchants! I most highly recommend you shop by satisfaction and not by price alone. You are getting the whole package when you purchase your hearing aid here. The doctors undivided attention and their knowledge and skill and best of all, their caring and compassionate attitudes!

Sh
Review №11

Wonderful experience. Everyone is professional, friendly and helpful. There is truly no better place to go when your bearing is impaired.

Ka
Review №12

I have been going to Audiology & Hearing center since I was 4 years old. They have always provided the best care and care about you as a patient.

Bo
Review №13

The women at the front desk were so friendly and helpful. The doctor that I seen was very sweet and took his time to explain everything to me. I would highly recommend this place to anyone.

Tr
Review №14

I was searching for a new doctor when I came across this hearing center. From day one everybody has been nothing but helpful and polite. I saw Dr. Tony Milliano He did an excellent job explaining everything that was happening to my hearing and why. I like that you can see everything the monitors are positioned where everyone can see them it really helped me to visually see and also my wife to also see so we all could see & understand whats going on. He also let my wife come into the room where the hearing test was done witch helped a lot I think she had as many questions as I did lol and probably was just as shocked as I was. I couldnt imagine how anybody cold have done a better job. He took his time never rushing and very Patient and understanding on both my side and my wife side of things. I have nothing by respect the this center. When it came to picking out hearing aids they didnt try to sell me the most expensive pair they had there was a lot of questions about my life style and I believe with all my heart he chose the best ones that would fit my lifestyle and not just trying to sell a product or push the most expensive. I hope this helps somebody like me when I was in need of help Im a man of few words so this wasnt easy for me give them a chance you wont regret it.

De
Review №15

This office was very clean and the wait wasnt long at all, very nice and friendly staff, this visit is better than the last audiology I went to, they wouldnt even give me a hearing test...

Ra
Review №16

This appointment was for my 5 year old daughter, the staff and doctor were amazing! They made her feel comfortable so the testing was smooth sailing!!

Ca
Review №17

One of my hearing aids was not functioning well. Dr. Anderson fixed it very quickly and I was on my way in a very short time.

Da
Review №18

What a great group of professionals. I was called by a very pleasant and warm person to set up my appointment. When I explained the situation and needed to be seen quickly, they worked me in within days.The reception was very pleasant and efficient. I think there were even a few jokes to make me laugh which I appreciated.Dr.Jared Anderson was warm, friendly and professional. And very thorough. We went through the process and I felt like he left no stone unturned to get the best possible analysis.I see why they have such a great reputation.

Sh
Review №19

Dr. Whitney Cope is amazing and really cares about me being able to hear really well, at a price I can afford. She is not pushy in trying to get me to buy the top of the line hearing aids. Dr. Cope even called twice within the two weeks to see how I was adapting to them.I didn’t really know I needed themBut after wearing them for a couple of weeks I can really tell a difference in the lack of clarity and “noise” I had been hearing.I would recommend them to any of my family, friends and acquaintances.Thank you Dr. Cope.Sharon Beyer

Do
Review №20

Very impressed with my visit to Audiology & Hearing Center. I was met at my car obeying COVID-19 protocol and escorted into the office. I received a thorough exam with explanations for my condition. All my questions were answered without feeling silly. All my options were presented. They were polite, considerate and accommodating. I would recommend them to anyone who has a hearing concern.

Et
Review №21

The staff at Audiology were very friendly and courteous. My wait time was short for my appointment and the Dr answered any questions I had.

Ch
Review №22

Have been using the Audiology & Hearing Center for years now.. Have never had a bad experience and the Dr.s are great.

Ma
Review №23

This is such a great place. They are always courteous and go beyond what they need to do. Would highly recommend them for your hearing aids.

Do
Review №24

Very impressed with my visit to Audiology & Hearing Center, The staff is very friendly and answered all of my questions and concerns. My hearing aids have made a great and positive difference in my day to day interactions. Best decision I ever made. Thank you Michelle and Dr. Tony Milliano

La
Review №25

After years of my wife insisting that I go get my hearing checked I finally did a few years ago. Best decision I ever made. The ladys at front desk are very knowledgeable and friendly and Dr. Miliano is nothing short of Awesome. Great job, highly recommend

To
Review №26

I had a great experience at the Audiology & Hearing Center in Paducah. Very warm and friendly staff . Dr. Cope was very thorough with my exam and the same when reviewing my test results . My wife was allowed to wait in the lobby during my appointment, a major plus . I can highly recommend them to anyone needing their service!

sh
Review №27

Dr. Anderson fitted me with hearing aids that have made a great and positive difference in my day to day interactions. He has kept them like new in myfollow-up appts. The staff is helpful, caring, and courteous. Doctor and staff have always gone the extra mile.

sh
Review №28

Staff was courteous and professional. Minimal wait time. Highly recommend!

Ja
Review №29

Friendly staff. Experienced doctors. Clean and spacious office with new furniture and equipment.

He
Review №30

My visit was very informativeAnd I believe we settled my hearingProblem as much as possibleIn a reasonable time.Very attentive to what I had toSay and feel

Wa
Review №31

Paducah Audiology staff was very professional, and understanding! Very knowledgeable people!!! They took great care of me! I would very highly recommend them!!

Br
Review №32

Very nice staff that welcomed me to the office. Had appointment with Dr Cope, after discussing the reason for my visit, reviewing my history, she performed a thorough hearing exam, and walked me through the results.

Bi
Review №33

Very thorough, informative, and professional.

Gl
Review №34

Dr Anderson was very thorough and explained results of the tests performed. My husband and I saw him together. He could display our results on the computer and we visually saw the normal range compared to Our test results.Great staff and during the pandemic all precautions are taken to remain safe.

an
Review №35

I’m new to the area and have used Lyric hearing aides for 8 years. Finding a Lyric provider was wonderful. The best part is, the Audiologist as well as the front staff were great! So glad I found you!!

St
Review №36

Called to make appointment and was able to get me in same day everybody was nice and the doctor explained everything so that a normal person could understand they got with my insurance company and got everything set up for my new hearing aids

Lo
Review №37

Having a problem with one of my hearing aids. They got me right in. So grateful.They are all very pleasant.

Ch
Review №38

This was my first appointment. The staff were professional and efficient. They clearly explained all details of the service. I met Dr Jared Anderson who was engaging, detailed, informative and professional. The hearing testing evaluation was professional an the results were communicated in laymen’s language and easily understood.I was very pleased.Charles Winkler

Li
Review №39

The frontline support staff has been friendly, respectful, and professional each time we visited the office. Dr. Milliano, the audiologist who assisted me, has been compassionate, practical, and insightful in matching my deficiency with the equipment most able to restore my hearing level. We have been completely satisfied with the care we received!

Sh
Review №40

This is a very kind group of people who treat their patients with respect. They answer all questions about hearing that a patient asks. Ive been treated kindly and gotten only the best service and care from this group of professionals. Ive also heard them praised by another audiologist, which means theyve got to be good at what they do.They sent me to a specialist and when I didnt understand some of the terminology, Dr. Anderson was kind enough to explain to me what the wording meant, which was above and beyond what was expected of him. He did it with all the kindness, patience and concern that he always gives. They dont just sell you the hearing aids, but they care and they try to help.Now that Im needing more help than hearing aids, theyre still behind me and guiding me in the right direction. When its time to readjust hearing devices, theyll still be there and with a smile. Each person testing your hearing at this facility is also a licensed Audiologist, which is very important to me—theyre doctors and a hearing impairment is a medical issue deserving of a doctor. Kudos for a job well done!

DE
Review №41

It was a pleasure to visit Audiology Associates today and be welcomed by Meredith with a warm smile. I was there for hearing test to see if my hearing had changed or hearing aids needed anything. She soon got me checked in and ready for my appointment.Dr Whitney Cope did my testing, explaining the steps along the way. I was glad to know my hearing had not changed over years. Also, it was good to hear my hearing aids are still good for me.It meant a lot to me to get results from a university trained Doctor of Audiology rather than a well meaning salesperson without the background to really know what is what. I will be going back every year or when there is a need.

Jo
Review №42

Any covid concerns are taken care of. They screen you at the door snd provide hand sanitizer at the door. Everyone wore their mask and actually wore them properly.They listened in depth to my issues, concerns, and struggles with hearing loss. It absolutely did not seem like a generic doctors visit where you just go through steps 1-3 and we will get in touch with you. They listened, interacted, and informed me in a simple and easy manner the issues I was having and what my options were.If you have hearing issues and have ever wondered what if, i would highly recommend giving them a call.

fa
Review №43

Professional at its finest. I would recommend this place over any others near by.

Ch
Review №44

My experience today at the Audiology and Hearing Center was very professional and courteous! There was a prompt response to curbside service when we arrived and Dr. Milliano and the receptionist listened and answered all of our questions! Thank you so much!

Li
Review №45

Answered all my questions thoughtfully. Helpful information and no pressure.

Da
Review №46

Very nice and polite staff! Excellent service!

Do
Review №47

These folks are the best. Dr. Whitney asked me all about what was going on with me. She was very thorough and professional. She answered all aspects of my case and encouraged me to ask questions. I can’t imagine a better experience.

La
Review №48

My experience at the A & H Center was, as always, a very positive experience. Dr Molliano and his staff are always professional and very thorough.

Ma
Review №49

My husband, Clarence, saw Dr. Cope to have his hearing tested and his first pair of hearing aides ordered and fitted. He had a very good experience! Dr. Cope is knowledgeable, efficient and communicates clearly. He is on his second day of wearing the aides and it is amazing to have him comment on things that he hears that he was unaware of before! We would highly recommend Dr. Cope to anyone.

To
Review №50

Excellent visit. Very complete and comprehensive hearing testing and explanation of the results. Staff very professional and personable. Very pleased with my experience.Second visit today. Excellent service. Extremely component and personable. They treat you like family and stand behind everything they sell. Highly recommend these folks.

Ca
Review №51

I had a great experience with my second time visit in the Paducah office. Everyone was friendly and protective with this covid-19.

to
Review №52

We were very happy with the service we received. They were able to adjust my mothers hearing aids to work better than ever.

Cr
Review №53

Very friendly. Extremely professional. Made my hearing aids like new. Thank you Dr. Whitney Cope.

Fr
Review №54

Very professional & concerned about my hearing situation. Still working on adjustments but satisfied so far.

Pa
Review №55

Excellent service by this practice. Appointments are easy to make & instructions are clear. The professionals work quickly to get what is needed and seem to be very conscientious about getting the best result for the patient while at the same time being mindful of financial impact on the patient.

Je
Review №56

This a quality treatment center for help with hearing issues. It begins with the receptionists and their helpfulness, efficiency, and caring courteous mannerisms and expertise. Dr. Milliano is by far the best hearing loss Doctor I have personally experienced. He is obviously an expert in his field, and he exemplifies the meaning of knowledge, professionalism, and patience while conducting interviews, tests, and findings. He also is thoughtful concerning costs to the patient. Their equipment is state of the art which makes the patient feel confident about their findings. I cant say enough about the feeling of comfort and confidence I had while being treated at Audiology and Hearing Center.

Be
Review №57

I was very impressed with the quality of service I received from Audiology & Hearing center. I have had other exams from other places for hearing aids, and never had a more thorough exam. I highly recommend this place.

De
Review №58

Very professional and everyone is super nice.I have received my hearing aides and so far they are working great. I was nervous about wearing them but they are not very noticeable at all and they are comfortable. They try really hard to meet your needs with the kind u need. I highly recommend them. Thank u Murray audiology and Hearing Center, I can now hear better.

Ji
Review №59

We always get great customer service at Paducah Audiology, and I especially appreciated the curbside service and the use of masks and social distancing by the staff.

De
Review №60

This is a wonderful place for your hearing needs. Very courteous and friendly. They explained everything and the graphic was an eye opener on what my husband was hearing and not hearing. I would recommend them to everyone.

M
Review №61

They were very personable and respectful! Would recommend to anyone!

Ca
Review №62

My mom had an appointment with Dr. Anderson and she was cold. She’s 85 and doesn’t tolerate AC very well. He made her a cup of coffee with cream to help warm her up. Thanks Dr. Anderson! Your the best! You didn’t have to, but you did.

Ch
Review №63

Wonderful, professional service! The staff went out of their way to accommodate my needs. Will definitely recommend to others!

Ja
Review №64

I really appreciate all of the staff members and Dr. Milliano; they were very professional, helpful, and knowledgeable. They treated me with dignity and respect. And, I love my hearing aid! It has made such a difference in my life. Sincerely, Jan Solomon

Da
Review №65

Always so helpful!

Cl
Review №66

Dr Cope has helped me a lot. I really like the hearing aides she helped me choose and her instruction on use and care was clear. I would recommend her to anyone.

Jo
Review №67

We have been clients of Dr Cope for a few years. She always listens to our concerns and issues and works to improve our hearing ability. Dr Cope is both friendly and highly professional.

An
Review №68

The care and over-all atmosphere toward patients is phenomenal. Very thorough process. My doctor is Dr. Jared Anderson and on my first appointment he took the time to listen to me as he gathered my history of hearing loss. He performed multiple types of hearing tests, then presented my audiogram and explained my loss in each ear. He ask me questions about my lifestyle to gather my personal needs. He then showed me the options of hearing aid devices available and explained pros and cons of each. He assisted me in selecting the best product for my needs and lifestyle. When the Aids came in and I went for fitting he was again very thorough on training, adjusting and took real ear measurements with the aids in my ear. This is a very important step of getting the hearing aid to optimal performance for my loss. I must not forget the front desk staff are spot on also with customer service! I highly recommend Audiology and Hearing Center!!**March 2021 Update: 1 year after my first visit with Dr. Anderson I had a prosthesis bone replacement(from an earlier surgery) fail and come through my left ear drum to my ear canal. Working with an ENT and Dr. Anderson to figure what to do next as my Hearing loss in my left hear was now much more profound Dr. Anderson fitted me with a custom mold to push more aided sound in and reduce feedback from the power of my device. Dr. Anderson also indicated from my type of loss that I was now a good candidate for a Bone Anchored Hearing Aid System. This would require surgery and a device that he did not provide on site but would work with me to provide support during my time of need and he would continue to support my other ears loss through his practice as needed. This type of service and personal support blows me away to how this group is there for their patients/customers! Dr. Anderson recognized that I could benefit more from a service he could not directly provide and he suggested it as a possibility for me. What more could you ask for? Thanks to him and Audiology & Hearing Center! 5 Star ***** Review!!

Wi
Review №69

The service is always tremendous and I highly recommend this place!

Ge
Review №70

Very caring and knowledgeable. Dr. Cope was very patient and willing to answer all questions adequately. If you even think you might have a hearing deficiency, it would be to your advantage to treat yourself to a very comfortable and non-threatening evaluation administered by Dr. Cope. She was careful to explain all available options resulting from the hearing evaluation and there was absolutely no pressure to make any decision at this initial appointment. This was a very positive experience and an entirely unsolicited response on my visit to Audiology Hearing Center in Murray.

Al
Review №71

A BIG shoutout to Dr. Miliano and his staff at Paducah Audiology and Hearing Center!!! My dad’s hearing has been declining over the past few years and like most men his age he was too stubborn to do anything about it!! I saw an opportunity to get him to see somebody when I started entering the give away at Paducah Audiology and Hearing Center. I was so excited when I actually won. So, Tuesday I took my dad to see Dr. Miliano. He was so nice and my dad was comfortable talking with him. We actually walked out with a pair of top of the line hearing aides TOTALLY FREE!!! Hearing aides are VERY expensive and not covered by Medicare. It is not often that I get to do something so nice for my dad (after all he has done for me)!! I can’t wait for him to get to hear Emilee and Jared say their I do’s!!! Thank you Dr. Miliano!! #lovemydad #happyfathersday

Ju
Review №72

This afternoon I had an appointment with Dr. Whitney Cope, and honestly there just arent enough words to express how wonderful, kind, and compassionate she and the ladies in the Front Office are. My appointment was at 4:30 for adjustments to my hearing aids and within 15 minutes I was on my way home. Audiology & Hearing Center is first rate and makes you feel like family, not a customer. Thank you so much!!! 😊

Ci
Review №73

I have been to their office twice so far and am very impressed with them! I saw Dr. Millino and he was so very nice and compassionate. I would highly recommend them to anyone needing help with their hearing!

Da
Review №74

Friendly and professional staff. The doctor Thoroughly explained the results of my hearing test compared to my test 3 years ago. Then they referred me for an appointment with an ENT doctor.

Su
Review №75

My experience was a combination of professional assessment and examination, valuable advise, and extremely knowledgeable consultation in a friendly and welcoming atmosphere. Outstanding customer service found us the right treatment and aids for my husband. I can recommend this place to everyone experiencing hearing difficulties, wanting professional help and genuine care instead of a salesperson.

Lo
Review №76

Im very happy with their care

La
Review №77

Staff very efficient and friendly. Private and thorough evaluation and follow up visit. Very pleasant office environment. Will recommend.

ch
Review №78

For my first time at the doctor, I can say it was a very pleasant and satisfying experience. I recommend it to anyone who has the slightest acoustic problem. I was very impressed with their high technology equipment and their warm way of treating you. Thank you for all doc!

Pa
Review №79

Dr Anderson was professional and friendly. He took time to answer my questions.

Ro
Review №80

This team is a wonderful asset to the Paducah area. My 1 year old had to be seen for hearing loss about a year ago and they were so kind and patient with us during the whole process. I would recommend them to anyone!

Th
Review №81

Dr. Cope and Dr. Anderson at the Audiology and Hearing Center were very helpful. They were very nice, personable, and professional.

Cy
Review №82

Nice facility. Receptionist was friendly & helpful. Dr. Anderson was pleasant & explained each procedure so I knew what to expect and went over all results with me. The testing seemed like very current technologically speaking. Very good experience.

Ji
Review №83

It was the best experience Ive ever had at a Doctors office. The doctor was very knowledgeable, kind, patient with me and answered every question I had . The whole experience couldnt have possibly been any better .Thank you very much Dr. Cope

Ph
Review №84

I have not previously had hearing aids, so all of this is a new experience for me. Dr. Whitney Cope was very pleasant to deal with, and I felt very comfortable during my hearing test. I have noticed that I am now hearing the small sounds that I had lost, such as the click of the keyboard, as I type on my computer. It will probably take time for me to get used to the sensation of an object being in my ear, that is still foreign to me at this time. Overall, I am very pleased with my hearing aids, and highly recommend Dr. Cope and the Audiology & Hearing Center of Paducah.

Da
Review №85

Great experience ! Very thorough examination and was explained in great detail every step of the process. Highly recommend you scheduling an appointment to visit this facility for your hearing needs. 5 Star rating !!

Ri
Review №86

Excellent service! Dr. Cope was very professional! Office staff was excellent, also. Would definitely go again, if needed!

Sh
Review №87

A professional, yet friendly atmosphere and service that is very efficient! Any concerns I may have are always addressed and taken care of so that my hearing remains the best that it can be! I am very pleased with Audiology and Hearing Center!

Da
Review №88

I was not excited about getting hearing aids but Whitney was a professional and explained the process of testing my ears thoroughly. She answered my questions so that I was not confused. Made me feel at ease and I was pleased with the outcome

Wi
Review №89

I have been going to Audiology & Hearing Center for over 15 years and I could not have been treated any nicer by all the staff. They listened, ask questions and spent time to understand my needs and concerns. I highly recommend them to anyone who has a hearing problem.

Ro
Review №90

The doctor was very nice and answered all my questions. Im very pleased and would recommend the audiology & hearing center to everyone. Thanks

Bo
Review №91

You call and leave a message and they will promptly return your call. Had a small issue with my hearing aids. Called one morning and they got me in that afternoon. I am talking minutes after walking in I was walking out with my issue resolved. The service and professionalism is unparalleled.

Ju
Review №92

I have been wearing hearing aids for 9 years and thought it was time for an upgrade. This was the most thorough and informative audiology appointment I have had. Dr. Anderson explained my results in detail. He then showed my the hearing devices to choose from and explained each one. He allowed me to decide which device I thought would work for me. I was nevered rushed. I’m looking forward to trying my new hearing aids.

Re
Review №93

It was an extremely good visit, as always. I was seen in a very timely manner. Dr. Miliano was very professional but personable . The receptionist/secretary was very helpful and courteous .

Ch
Review №94

Staff and Dr. Cope were very helpful and pleasant to deal with. Unfortunately my visit did not go as planned as there was an issue with the insurance company. But I will be returning in the future. Nothing but 5 stars for me.

No
Review №95

Thought appointment was very professionally managed. Explanation prior to test was very thorough and explanation at end of test was easy to understand. There was not any pressure to buy a product. The staff was very helpful and friendly.

St
Review №96

I really like the professional approach and after the sale service that I receive from Dr Milliano, his associates and staff. I am presently wearing my 3rd pair of hearing aids purchased from Dr Milliano. My first pair was a basic entry level hearing aid that fit my needs at the time. Each replacement pair has provided the best technology of the industry and met my ever changing needs as I grew older. They have top of the line products and the finest customer service anyone would want in hearing aids. I hope that anyone searching for improved hearing will check with The Audiology & Hearing Center. “They are second BEST, only to the perfect hearing that God gave me.”

Ca
Review №97

They take time to perform accurate hearing tests and take time to explain the results. However, I have been to two ENTs and three Audiologist in an attempt to find a good deal on a single hearing aid. I find it odd that this place is the only place that billed me beyond my insurance coverage. They even claimed to have made a billing error, but I still got a bill.If youre interested, Costco hearing centers is the place to go. Even if youre not a member or you think its too far to drive, its worth it! The same exact hearing aids for half the price and the hearing test is FREE!!!

Gw
Review №98

Every visit has been a positive experience. The doctors and staff are very friendly. Wait time is minimal if any at all. I have been very pleased with my hearing aids and the support I have received from this practice.

De
Review №99

The examination and related interviews were thorough and professional. All my questions were answered. I felt confident in the diagnosis and never felt at any time they were trying to sell me a hearing aid. I walked away completely satisfied.

Ja
Review №100

Right hearing aid was not working. Dr. Anderson fixed the hearing aid, paired it with the left hearing aid, and programed them to my iPhone in about 10 minutes. I was very pleased.

Information
14 Photos
100 Comments
4.9 Rating
  • Address:4570 Pecan Dr, Paducah, KY 42001, United States
  • Site:http://wkyhearing.com/
  • Phone:+1 270-554-6000
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–12PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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