This flooring business is awesome. My wife and I stopped in and spoke with Dawn letting her know our current flooring problem and she was kind enough to go over our options and explain the benefits of each choice. She had us check out a couple of samples to take home and decide what we liked the best. I returned the samples the same day and had Dawn set up an estimate appointment for us. TJ came out and did the estimate and 3 days latter my wife and I had the old floors ripped out and the new tile installed. Terry, Dave and Dan were all awesome during the install. I attached photo of old floor with brown wood and new photo of tile with wood look. Thank you very much.
Similar to others experiences. No show for their appointment. I question their professionalism. If this is what its like trying to spend money with them, what is it going to be like if we have support issues?
They put a hole in our wall when moving our furniture in our brand new home...they then had their own contractor come in and attempt to fix said wall and the texturing is off...then they never told us when completing an estimate that they would require cash payment only...when going to pay...found this out...big surprise especially when on their door it says they accept credit cards...they put one of my plants outside in the desert heat all day and it’s almost dead. Would not recommend unless you want a headache and deal with an office support staff that does not really get customer service.
Can’t say enough, I found this place by sheer luck after commuting into Vegas every weekend with my husband looking for tiles and stone at wholesalers.I was so impressed it was in pahrump, I found everything I needed in one visit, not overwhelming at all, it was the perfect dealership/store. Makayla was brilliant, amazing and great for giving me ideas, she chose my backsplash after I had been looking for weeks, she found the perfect coordinating tile to bring the entire look together. Loved her so much and she is very informative. If she doesn’t know the answer she will get back to you same day trust me she is great. The selection is 100% A-class.I can’t believe this place is in pahrump.Supporting local businesses is a TOP priority for me as a local. Great place !!!!!!!!!!!!
Well my wife stopped in last week and made an appointment to have 17lf of back splash in stalled in our kitchen. Unfortunately on the date and time scheduled no one showed up, no one called. I attempted to call their number but got no answer and could not leave a voicemail due to it being full. I then drove to their location and learned that the way they do appointments is to write them on a postage note and stick it up on the ledge of their reception desk. Not the way I might schedule appointments. Oh and yes I found another firm to install the backsplash and wouldn’t you know this firm is one third less in price.
I would rather get my flooring needs some place else...Tweekers be like....HAF...
Very nice showroom and great customer service.
This place is awesome the girl Dawn that works the desk is so helpful and sweet
Great service great prices
Great show room.
Flooring tile installs etc.
Friendly, an improvement.
Rude