They are absolutely GREAT!!!! They helped me and took their time to make sure I got the right vehicle for me and my daughters. They even helped me get a nicer SUV than the one I was originally. Im so happy 😁 with their service and for helping me getting my traverse. Me and my daughters love it is roomy for me and them and our dog. When no one else would help me they did because of my negative equity they worked hard for me and was able to get it roll over to my new car. I just want to Thank to the guy that helped me and made sure I was under my budget and for all his time to make sure I left with my new SUV. Will recommend. Thank you from My Daughters and I. Which I can give more than a 5 ⭐!!! KEEP THE GREAT JOB YOU GUYS DID.

I had the most amazing experience with Ganley. In May, I was looking for a Jeep Grand Cherokee and called many dealerships in our area. Many did not seem to listen to what I wanted, but Ganley did. I worked with Eric, who was so kind and a great communicator. He made sure my car was ready and that I understood the process as a first-time new car buyer. I will definitely return to Ganley when I am ready for a new car. Thank you Eric and your team. 5 months later, and I am still thrilled with my purchase and experience!

My experience was amazing, had great guys help me find exactly what I needed, a great truck for an even greater price with some awesome extras as well!! Purchased a Ram1500 Laramie, through Kenny, Bobby and Troy, they helped me find the perfect truck in this market and went out of their way to get it. Can’t thank all of them enough, they are great guys and friends!!

Todd Roske, my Salesperson came through in a big way for me. Some time ago I told him exactly what I was looking for and even though many weeks had passed he called me the moment the car arrived on the lot. He is a pleasure to deal with and handled my purchase like a true professional. Al Uber handled my financing and worked hard to find me the best deal possible. All in all a great experience!

Super happy with my experience here. I came in to look at a specific vehicle and Nick helped us out. He had it ready to test drive when we got there and he was upfront and honest and didnt play games. When it was time to look at financing, Jeff was able to get us a better interest rate than we expected and was super nice. We brought our kids with us and Jeff and Nick were both super accommodating. Jeff even got them candy from the vending machine while we waited. The vehicle is in good shape and one of their certified cars and Nick had the gas tank full without us asking. Would highly recommend!

Couldn’t be more happy with the experience we had at Ganley Village! Our salesman Nick Campola is an amazing asset to the company.We processed the application online and then verified everything with Nick and within minutes were on our way to being owners of a brand new 2021 Jeep Wrangler! We didn’t even hesitate the hour and 20 min drive to meet Nick in person and sign some paperwork. The process was fast, easy and transparent!Thank you Nick for your honestly, hard work and dedication!

Needed a nice used truck and Ganley took care of it. My salesman Nick Campola was very professional and patient as I looked over the truck with my friend. We worked out a deal and the transaction was smooth. Would definitely recommend!

Good selection of vehicles and prices seem to be fair. Max was our salesman and he was extremely courteous and knowledgeable about the vehicles as well as current rebates and financing. We would definitely recommend Ganley Village in Painesville Ohio to anyone purchasing a vehicle! Max and the finance staff were extremely helpful and patient. They truly made us feel valued as customers. We are glad we went there!

Top quality service!!!Friendly people and very professional also they speak Spanish Wich is a huge difference from the other places around..

Nick Campola was very friendly and knowledgeable. He made sure I felt comfortable with the buy and his team stayed after hours to make sure I got the deal

Wow..can remember his name at this moment of the (sale man) but my husband and I stop by this nice dealership in mentor to look at our newer edition to ours jeep family we have 2 jeep so far and this one will be our 3rd one yes no treating just buying another one ❤ we love jeep this one do have more toys inside love it..and the double sunroof whats Not to like...happy anniversary to us...more to me is coming up soon...anyway its a beautiful 2021 jeep..thanks to the sale man and the staff this place is awesome very nice ...good job.

Our Wrangler is the third vehicle we have just purchased from Troy. He’s a stand up guy who helped us from start to finish. Honest, transparent, kind and never pushy. Bob in finance is great as well. Ganley Village has always been good to us!

After visiting a competing dealership with which I have both bought and leased cars I decided to try Ganley. I was amazed at the transparency in the buying process (from inventory to price, website to in person at the dealership). The value for the Jeep I eventually purchased far exceeded what was available at another dealership AND they had it in stock! From the moment I walked in, my salesperson (Dawson) was awesome and worked with honesty and integrity. I was in and out in less than 2 hours with exactly what I had found on the website for the price that was originally quoted to me. Highly, highly recommend!

Good cars fair prices. Logan was our sales person really nice guy to talk to very friendly when it came down to buying the car he did seem a little pushy especially when signing paper work. They say car comes with full tank of gas and detailed it did come with full tank but detail job wasn’t that good at all we bought a used car and it was still full of dog hair from previous owner. Over all not bad place but wish the detailing and such was betterUpdate: just noticed a lug nut missing on one of the tires definitely not a very good first experience

Bought a brand new truck here recently with help from Dawson who was my personal salesman. Very kind and helpful young man who was very knowledgeable about the truck. Bright future for him for sure.Dawson: 5/5 starsPaperwork with finance manager was a delight with fellow Lake Catholic grad Bob Kukwa. Yes, I said a delight! Friendly, straight forward and honest. Good conversation made paperwork a breeze. I want to go back just to do more paperwork with this guy!Bob Kukwa: 5/5 starsSales manager Ken Kukwa was the guy my salesman had to go through for negotiations. I literally asked to throw in one thing being a bedliner after being told he wouldnt budge one cent on their initial offer. Ken came out hot from his office with a large passive aggressive smile on his face asking me how he can give me something for free.Apparently he isnt aware of usual and customary negotiations when it comes to buying cars/trucks. He looked at me with disbelief that I dare make an offer or negotiate a sale. Like its my way or highway.In the end the price of truck was within ballpark of other dealerships, however, if this is your policy to just shut up and dont dare try to negotiate as if all initial offers are final then I would recommend advertising this up front to customers. If this was already your policy and somehow missed it then I will edit this review. Been self employed in business for 24 years and there are just better ways to do business.Ken Kukwa 2/5 starsLove my new RAM 1500!!!!

Theyre the best! Todd is an awesome sales person and made the who process as smooth as possible. I would highly recommend seeing this location!!

I worked directly with Max Menko at Ganley! He helped me through all the hoops of trading in a my old car and getting me into something I wanted! The process was very easy even though I didn’t have everything up to date after moving! I got a great value on my trade and an affordable rate for my new 2021 Dodge Ram. I can’t thank Max and his team enough!

I went to the dealership not thinking I’ll be able to get a car because of situation of having a lease and I wasn’t done paying it off yet. When I walked in there I was greeted with this really nice guy Todd. He was amazing from the start to the end. Made sure I was truly happy with what I wanted. He probably asked me 20-30 times for water or anything. I’ve bought 5-6 new cars from different dealers. This was by far the smoothest transaction I’ve had here. Everyone is so nice. I will for sure do Business here again real soon!

Max Menko at Ganley is the guy to go too! He made everything so easy and helpful. This was my first car I purchased and he explained everything and I left with a car that was beyond perfect and above what I thought I was going to leave with! Seriously recommend him if your looking for a car!

Ive never bought a car from a dealership and people always have something to say about each one. Terrified isnt even the word to describe how scared I was. Todd made me feel so comfortable. He didnt push me into anything and he took the time to listen to my wants and needs. He was there through the whole process. Everyone there was so polite and knowledgeable. Ill definitely be buying another car from here in the future. Thank you Todd and Ganley for helping my children and I find a safe and reliable vehicle.

Good professional staff...creative to meet our needs especially in these tough economic times.

Sales dept is easy to work with. The service dept is accommodating with a shuttle and/or a waiting room. PLENTY OF USED AND NEW VEHICLES ON THE LOT

The service was top notch. Troy Rossman was my sales person and I cant say enough about his respect for my time and my budget. My jeep had to be ordered from another lot and Troy communicated excellently and regularly throughout the process to make it an excellent transaction. There is no doubt I will get another one from him 3 years from now! I highly recommend Troy and the rest of the team... customer care seems to be a thing of the past sometimes, but that was not my experience... Id give six stars if I could to the entire team!!

Christian Cooper was our salesmen. He did an awesome job and really knew his product. Christian is a hard worker and ALWAYS doing what’s in the best interest of his customer. He doesn’t force his customers to buy or tries to put them in something they can’t afford. Keep up the good work buddy. Your rare!!. And yes I’m his mom but ask his other clients. #Facts

This is our 2nd vehicle with Ganley Village..... and won’t be our last with them. Trent was absolutely AMAZING to work with.... he was kind, considerate, respectful and completely professional. The team at Ganley did everything they could to meet our expectations and deliver a great product. I would highly recommend paying them a visit..... ask for Trent..... you will love him.

Best inventory, great staff, and my salesman Nick went above and beyond to put me in my new car!

We came from 5 hours away to buy a new Dodge Challenger! Nick Mcintire, Bob Kukwa and the rest of the staff were very helpful and answered all of our questions. They were very knowledgeable and not pushy during the entire process. I would definitely recommend the Ganley Village dealership to others and consider coming here for future purchases!

Awesome service! I came in without an appointment and they treated me like I was a longtime customer. I didn’t buy my truck here, I’m not from here so the odds of me returning are nil but still they treated me perfectly. Mark in service was terrific.I highly recommend this place.

Nick Mcintire was very knowledgeable when talking to me about the new Jeep Gladiator. He answered all my questions. Before going into finance he took me out to the vehicle to show me he had it detailed and walked me through how to use all the features. I would highly recommended him to all my friends and family and anyone looking for a new car.

The staff was great and they were very friendly. Eric was an amazing salesman and the finance manager was outstanding. We drove over a hundred miles to deal with Eric and I wouldn’t buy a vehicle anywhere else in the future

Spent $74,000, got a hard time about sending me touch up paint!!! Probably not a dealership you want to buy 2 brand new vehicles from?? Honesty integrity and customer service, youve got to be kidding me

The staff at Ganley are the best. I bought my jeep at a different dealership and it had some issues. The Sales Manager at Ganley was absolutely amazing. He didn’t have to deal with the issue but he went above and beyond to fix the situation. They have earned my trust and I will be buying my next car from them.

We worked with Nick on a Jeep Wrangler lease. He was very knowledgeable, patient, and friendly. I’d definitely go there again for a next lease or purchase.

DONT BUY OR SERVICE A VEHICLE FROM HERETerrible Service;2016 Wrangler in for a power steering replacement. Working with Mark from service.They said they “fixed” it. I brought it home and still found intermittent power steering loss. Brought it back. They kept it for over a month. Then said they couldn’t correct the issue and that it only happens when the vehicle is cold. I took the vehicle back and found that this issue occurs when the vehicle has been running for a while and also when it is warm outside “we recently had a day above 60 degrees”Going on around 3 months with the issue uncorrected. Paid them for the repair over 3k and they stated it came with a warranty. I still lose power steering when parking my vehicle and they have not kept true on their “warranty”.I will be contacting the shop manager to attempt to resolve the matter. This post will be updated with my results.

The sales person,(Dawson), and finance person, Jeff was professional and answered all my questions. I felt very comfortable sitting down and talking with them. I would highly recommend anyone looking for a used or new car, truck, or suv go to Ganley Village Chrysler Dodge Jeep Ram.

They where very polite and helpful I liked everyone me and my fiance worked with. Walked out with the jeep compass trailhawk I wanted with no problems and I love it

The service was unlike any dealership I have ever been to. They really try to make you feel at home and comfortable. And not to mention I love my 2021 Ram 2500 that no other dealership could come close to the price that they gave me on 😃👍🏻 file:///var/mobile/Library/SMS/Attachments/cd/13/F455940C-BD54-4A8B-A081-F7B674824B27/IMG_8060.heic

Exon is the absolute best car salesman I have ever met or worked with. He is straight up honest, and is very accommodating. Love him!!

Had my oil changed and tires rotated. Easy to set up appointment online. Work was done in a timely manner and I was satisfied. Would definitely recommend

I tried three different times to purchase a vehicle from the dealer in Mayfield Village the sales staff was rude at best. I am not labeling everyone who works there just those I had worked with. It does seem like a clean facility so please make your own judgments.

Theyre an interesting dealership to work with and I would advise exercising caution. Look at their Yelp and other review websites as well.

The service was fine, but I’m definitely upset with the news. I’ve rotated my tires with each oil change. The service manager told me I was lucky to get 20,000 miles on the tires I have on it. I was told when we bought it that they’d last 40,000. Now it makes a lot of noice when I drive.

Nick McIntire made the car buying/leasing experience seamless and with the help of Justin Taylor Ganley seems to be in good hands for years to come!

Carly was great. Dealt with her through an online inquiry. When I called for her, I was told it was her day off and the gentleman that assisted me told me she was new. He got the vehicle information from me and told me Larry from interstate purchases would be in touch. Well needless to say the only person that followed up was the new girl, funny how that works. Carly you may want to think about switching dealerships and working for someone who takes pride in customer service, it’s not always gonna be a sellers market. Thanks Carly.

You dont want to know. It was it not good had a price on a used Jeep. Told them in a text on Monday .made appointments on Wednesday . They they acknowledge my text never said that they wouldnt accept my price even ask me if theres anything else that they could do for me. Showed up for the appointment they wouldnt accept the price that was text to them so I drove 30 miles to wind up having to pay another $1,500 for a car. So not good

I am a person who values time...mine as well as others. I scouted this place online days before I came in. Found a vehicle I liked, and ONLY needed to get their best offer on my Altima. I even called ahead to CONFIRM the appraisal availability.Fast forward past many verbal requests, a bottle of water, unnecessary paperwork, and a nice young man whom they used to deliver all of the delayed service...I lost 60 VALUABLE MINUTES of my life to hear the same number that I gave the FIRST guy over the phone. When you value your time like I do, this type of disregard is irritating...at best.

I have owned a 2018 Ram Promaster City for two years now. it has a little over 3000 miles on it. Not a typo, yes 3000 miles. I have taken it back to the dealership twice for a, cold-start hesitation issue. I have left it with them for numerous days so they can let it sit overnight and get good and cold. They have yet to find and/or fix the problem. They say it wont do it when they have it, yet it does it every time when I have it. I have purchased many cars/trucks from this dealership, and referred them to many friends, but I feel it is time to move on to another dealership, and try my luck there.

My husband and I were in the market to buy a Jeep for fun and we found a Jeep Wrangler Sahara Altitude at Ganley. I called to make sure it was still available and showed up as scheduled. We were introduced to Troy, who had the Jeep waiting out front for us. We looked at a few others and decided on the one we came up to see. Troy stayed (VERY) late to finish the transaction and was very helpful in explaining the features of the Jeep.....well after closing. I buy cars as often as shoes, so I can say that I would definitely buy from these folks again. I felt their prices were competitive and fair and it made the hour plus drive worth the effort. Thanks Troy and team :)

I had been looking for a new truck for awhile and I knew it was dodge truck month!! I searched online and you guys had the best prices!! Staff was very friendly and I ended up leasing a 2021 Dodge Ram 1500 I traded in a Nissan Titan I was only given $4000 for it which I thought was low in the first place but I knew the truck had cosmetic issues!! But was a very nice and solid truck for a 2007!!! Point is I asked if they could atleast give $500 more to bring the payment down slightly I was told no.. Now I see it’s posted online for $10,500 honestly I feel like I got seriously ripped off on my Nissan may be my own fault but can’t believe specially in these times I was given the amount I was and now ya are trying to make $6,500 on my truck that’s wrong if ya ask me!! Thanks just had to get that out!! Back again for an edit I see there are pictures now of my truck and also at the top says in big bold letters PRICE REDUCTION how is it a price reduction you guys gave me $4000 for my truck and selling it for $10,500 you guys f**ked me over........

Ganley was great, they were able to locate the car we wanted pretty quickly. The pickup was surprisingly quick. Troy was awesome!

10/10 for salesman Todd, Cristian, and sales manager Justin. Very accommodating and go the extra mile. Would highly recommend.

First vehicle that I have ever purchased and it was made easy. Henry made the process painless and worth the 4 hour drive. Will definitely be back.

I went to Ganley to finance a car for the first time and i have to say it was a wonderful experience. I got a great car with everything that i needed and wanted. Working with Nick and Bob was easy. I drove my new car home today and couldnt be happier.

I have three RAM trucks so far and every time Ive been there Ive been treated well and always leave happy. Ive recommended a lot of people I know to go there and get vehicles and they have all left happy themselves.

We bought my wifes Cherokee from Troy. And I purchased a Ram 2500 from Todd. Both were outstanding salesmen. The process was easy and they were not pushy at all. They let us decide. We will be going back there for a long time to come.

Called to buy a truck. Larry the “out of state manager” is a absolute joke. Your time means nothing to him. Won’t work for the sale or put forth any effort. You are forced to work with Larry if out of state “manager”.Carly was fantastic and very friendly.

Purchased a certified ram last month sold as clean rust free no issues no accidents and such. And dealer wouldnt allow the fender flares to be removed so i can confirm no issues took them off after and driver side is rusted out and needs repair work and trying to refuse to do anything on a certified pre owned with 42k miles. Also had been put off with walk in customers when i had appointment to get in and out turned into a 3 day process. Day after i had it it already needed to go into the service department for a list of work that lights started to pop on for lack of repairs and looking the truck over. Pushed me out 2 weeks for a service appointment for a truck i just got me to show up to it to be told i dont have one then take the truck in and not have it for the next 4 days and it was brought in to look at and work on on the 4th day. Very poor service and quality here dont come here.

I went here knowingly exactly what i wanted, the only question was could i get my Ram 1500 for the price i needed. I did a lot of research and Ganley had the best price for what I wanted. The sales team was friendly, kept their mask on and even stayed until 10 pm to finish the deal. Ill admit i drove home smiling ear to ear that night.It wasnt all puppies and rainbows though too be honest, i did get less for my trade then i wanted and i had to pay for running boards. Yes i required running boards and made that known immediately, i have short people in my house even if Im not. Since i went with a lease, the running boards should have been included, it benefits the dealer and if i keep the truck, its 200 dollars realistically and that would of made up for the trade in loss in my eyes.

Love this place. Never a wait for service :)

One of the best dealerships Ive ever been in. The way they took care of all my needs and made me feel comfortable through out the whole process. Luis in Sales and Al in finance took care of me, and got me into a vehicle Ive always wanted! I cant wait to be back to lease my next vehicle! If anyone is looking for a vehicle, make sure to go to Ganley Village, and ask for LUIS!

Ganley was able to schedule me immediately for my two items under RECALL. I was under the impression that both items would be dealt with at this visit. Unfortunately upon arrival, they did not have any format that was necessary for my truck. I will have to go back at a later date to exchange the floormat.

From day one this company was the worst to deal with. The finance guy Al told me I had to buy an oil change package to get me the interest rate they did. Next it was a nice day and The next couple days where cold . I realized the truck had no heat and took it back they said they couldnt do anything about it. After that I took it for 2 oil changes. Drove it 25 miles there to get it done. I pick the truck up and 2 miles away the transmission quits working and the checkengine lights come on . They say its nothing they could have

Service department is great! Justin always makes sure to get you in and get you out. Always friendly,quick and efficient!

Very nice people nice service I highly recommend

I am a Pennsylvania resident and have purchased my last two Jeeps from the great staff at Ganley village in Painesville Ohio. It is worth a visit to the best Jeep dealer in the country! You will save thousands over any other Jeep dealer like I did!

They were great! Worked so hard to make sure we could get what we wanted and stay in our budget

Service department is awesome. planning on dealing with the sales department soon. Wish we would have bought our car from them.

Was a good experience. Wishing they didnt have to replace the radio in my brand new Jeep. The guys were pretty nice about my service visit. Now just waiting for my new radio to come in.

Professional and courteous staff kept me up to date on the details of the repairs. They gave me a loaner when needed and gave my vehicle back cleaner than they received it.

Walked in with only one car, walked out with two! Amazing service. My husband and I drove 40min to meet with them and wed do it all over again.

My family has bought many vehicles through Ganley Village. I personally deal with Eric Thompson and will not deal with anyone else. An amazing salesman and truly honest. The dealership is extremely clean and caring to the buyers. Will never go to another dealership for my trucks and cars

This is the dealer to buy your car at. Henry Bailey took care of me. Al Uber in finance took care of me.

The first person I met with and test drove my car with didn’t seem interested in selling me the car... however I was adamant on having this specific car, so I went back with an appointment to meet with the first guy and he of course wasn’t available. Instead I got Nick, who was a million times better actually helped me purchase my first car and wanted to close a deal. Nick showed me all the features of the car and made me excited to drive it home! Bottom line they won’t sell you a car unless you are in the store. Took about 4 hours, but I finally got a beautiful car at the best price. I’m glad Nick was able to finally help me get my dream car!

Bought a Certified car, almost killed me on the freeway, gave me a subpar loaner not remotely comparable to the car I bought from them. Second attempt in a week to find out why my 2014 Charger dies on the freeway while driving**UPDATE**Since fixing my original problem, the service has been absolutely incredible. I may have had some misplaced frustration with the dealership (not their fault, I apologize). Ive been back for regular service multiple times, and am more than happy with their forthright and no pressure approach. Since I am a particularly picky consumer, I am happy that they made things right (& didnt hold a grudge for my not so stellar reaction to my 1 & only problem). Ill likely buy my next car from them, as I find them legitimately honest and sincere.10/10 would recommend!!!

Had my Mercedes serviced (for multiple issues) at Ganley Village today. Mike Thomas (my service advisor) was exceedingly knowledgeable and had the fastest scheduling I have ever experienced. All of the issues my vehicle had were fixed in more than a timely fashion. Bryan (another service advisor) was extremely thorough and helpful regarding my situation. Stephen Scali was another employee who went out of his was to provide me with excellent customer service today. I cannot say enough about how amazing the service department is at Ganley Village in Painesville ! Will definitely be back .

The people are very helpful and knowledgeable. Would rate 5 stars but its cold and it would have been more enjoyable to check out the vehicles indoors but there is no indoor space.

Dawson Shafer was a great salesman to work with. He was proactive and pressure free. He took his time with showing me the different trucks and was very knowledgeable about the features available on the vehicle. Even after I left the shop, he always was very professional and responded to my questions very fast. I would definitely recommend Dawson and hope to do business with him in the future!

I had very discouraging months trying find a Jeep Wrangler to lease until I met Todd over at Ganley Village. Along with the help of Mike, the sales manager, I was able to get exactly what I wanted for the price I indicated I was willing to pay. The Jeep was waiting for us upon on arrival and the transaction was smooth and very simple. No waiting or haggling! The staff was friendly and professional. I will continue to be a long time customer! Thank you for such a great experience!

Amazing, 3rd lease from Ganley village and it’s the only place I’ve ever felt like family in. I never have to wonder if I got a good deal because I trust them with everything. Thank you!

So I always wanted a brand new truck and finally between Dawson and Robert it came true. The hospitality of this place was so great the customer service was something out of this world. I have looked at trucks before and was told off and side tracked but this place said we are here to serve you and get you what you want and that’s exactly what happened. I am still shell shocked I got what I wanted.. thank you Ganley team you are a rare breed at what you do I I highly recommend that everyone come here to purchase or lease a vehicle!!!

Friendly and professional write-up staff.Work done properly and on time.Vehicle cleaned inside and out.

I purchased a vehicle from Ganley on 12/05/2020. I reside an hour from this dealership. If it wasnt for the great selection of Rams this dealership had, I wouldve gone elsewhere. However the dealer and sale persons honesty is questionable. Part of my purchase was to have a new bed liner installed for a written price of $275. It was to have been installed prior to our arrival. When we arrived to pick up our Ram... no bed liner installed. The salesman, Luis Galvin, said he forgot. Now it was too late because the parts department was closed. He assured me any Ram dealership would sell and install the bed liner for the same $275. I received no response to several texts and calls over two days from Mr. Galvin so I went to a local Ram dealer. The cost was $385 for the liner. It would cost more to have it installed. I contacted Ganley and Mr. Galvin. After many many texts and phone calls over several days the dealership finally responded and said they will not reimburse me for the difference in price. The salesman said he would take care of it personally, yet nothing as of 12/21. I guess at Ganley, even if it is in writing, they will not honor their written word after you purchase and drove away. Be careful.UPDATE..... January 27, 2021. Sarah from the dealership NEVER contacted me. Today I contacted salesmen Luis Galvin and Jeff Williams. Galvin texted me on December 22, writing that Thursday December 16 he had sent a check with the difference in the price of the bed liners. I was told by Williams on December 23 that an amazon gift card would be sent also. Neither sales person sent out anything. Today Galvin admitted he never sent a check. Williams never responded. I WOULD BE VERY CAUTIOUS DEALING WITH GANLEY. THEY WILL SAY AND WRITE ANYTHING FOR THE DEAL.

Staff was very nice, not pushy, and really accommodating with trying to help find a vehicle that fits your needs. Staff offered bottled water and coffee, store was well spaced for social distancing and clean.

Outside of working with me on getting the vehicle I wanted; they were very professional. My sales Eric Thompson was awesome and he showed that he cared. Though being young and in school they were patient. Some dealerships would brush you off because of their perceived idea of the money you make. But they were patient and worked with me on my vehicle needs.

I recently tried to purchase a vehicle from this absolute joke of a guy named Larry orozco. Completely incompetent and doesn’t not take peoples time and sensitive shared information seriously, he ran my credit with the thought that we had a deal on a vehicle and were proceeding with the purchase . The following day he ignores my calls and 5 hours later he tells me he sold the vehicle to someone else ! Awful business practice

Service people are nice and they usually get me in within a week. My issue was not completely fixed, but got fixed finally.

Ive been going here for years I love the folks that work at Ganley. Only problem I had is they didnt listen to me in the service dept. when I was telling them what was wrong. Repeated myself again when I got there and was told my truck was in 4wd when in fact when I pulled in the light for 2wd was on when I dropped it off, but I was told nothing was wrong. So will see what happens they said it pulled no codes but seems weird it would be in 4wd and not 2wd. Ill just keep an eye on it. And of course it never makes the noise you took it in for. But these guys go above for folks and treat everyone with respect and do what they can to get you the auto you want and the price.

I was super pleased with Trent the salesman and how the whole deal went down couldn’t ask for better service!!!!

They got both are vehicles done my wife’s Jeep abs my Ram 2550 with a diesel done in only a few hrs drop one off was called dropped the other it was nice they allowed us to schedule it that way

Understandably dealerships need to make money-our society thrives on that-but when a dealership/person change the sticker price on a vehicle after it has been confirmed between both parties this borderlines fraud. When we recognized the significant change in price this dealership further demeaned our intelligence and integrity by requesting proof which we provided. However Ganley management still choice to dishonor their own price and blame away the thousands on Jeep themselves. Would not recommend this dealership or experience for any reason.

Todd helped us out tremendously. We told him our price range and he started giving us different options how to achieve it. He even helped the service guys dropped the bedliner we negotiated. We will certainly return for the great customer service. If you go there, ask for Todd. Good salesman and most importantly, good guy.

I cant say enough good things about the staff at this dealership, especially my salesman Nick McIntire. Love my new Ram 2500, will not hesitate to buy from this dealership again.

Love the jeep

We have purchased 2 Jeep’s in the past 2 months from Ganley Village and could not be more pleased. We highly recommend this dealer and especially Nick Mc. for sales and Jim in financing!

I was very uncomfortable at this dealership today. I had received information about 2 Jeep Wranglers, via email TODAY, addressed from Sarah, the Manager. When I arrived TODAY I was told that one of the Jeep’s “must’ve just been sold” and the other one had a $8,000 lift package added. It felt like a classic “bait and switch”. Also, if you are concerned with mask compliance I would not recommend this dealership. There were numerous employees and customers, without masks, indoors, in the common area. I was sorry I spent 45 minutes driving from Cleveland.

Very accommodating. Schedule service though as they need more room and Techs for faster service. It would be nice if they had a deticated oil change service line.

They gave us a fair price on our new RAM and worked with us on our trade in. There was no back and forth, in fact the sales manager came over and we agreed to a price/value on the spot. The finance department matched our credit union and didnt pressure us to buy extras (extended warranty/etc). Troy was a great salesman from start to finish, no pressure. About 2.5 hrs in and out.

This was my second Jeep that I purchased with Troy. He makes things quick and painless and goes out of his way to make the customer happy. I texted him what Grand Cherokee L that I wanted, walked in, signed papers and was on my way. Troy and Jim in Finance couldnt have done it any better. Ill be returning each time I need to upgrade my Jeep. I love it!!

Todd was the absolute best. He made me feel completely at ease and gave me everything I asked for and more. If your hesitant, don’t be. Hands down the best car salesman and car buying experience I’ve had!

Good salesman and the best Ganley I have been to ✅✅✅