Office Depot is fantastic for printing out saved documents on your phone, computer, cloud...I mean anywhere you save documents, they have an option for printing it out and you can do it yourself...plus it doesnt cost much. I was in and out in 10 minutes, used my debit card and paid less than $1 and am very satisfied with the self service area. Just wanted to print a few pages without any hassle. I definitely recommend!!!
Appreciate the quick in and out, staff that listened to my question and rushed to help, and the flexible check-out team member who served me at the point of purchase. Well done!
I went in there looking at office furniture. They had a large choice of different types of desks and chairs. I found exactly what I am looking for and at a great price. The staff here are so helpful and friendly. I had dealings with Bill and Nathan at this store at different times and they are wonderful. Thanks for all your help and patience guys.
Havent shopped OD in a long time. Happy we went. Found the perfect office furniture at great prices. Saved us at least $1,000 compared to the same or similar sets we looked at elsewhere!Their customer service gets two thumbs up!Thanks guys!
Love the staff. Joel the manager was awesome. Michael and the entire staff are great. Sorry i cannot remember all of your names. 😊 Thank you all so much. You guys helped me so much.
Great spot to go to. They have almost everything you need the only problem is if you need to send something international. They dont do that. Other than that they offer all office necessary items
I came here for some infomation about card stock and was blown away by the level of professionalism and friendliness exhibited by Edgar. Thank you for the outstand level of customer service. Edgar went above and beyond with his patience and answered all my questions. Thank you again!
My daughter and I came to the store to purchase tape and I was planning on picking up a color laser printer.Their towering security person basically guided us to the tape but the way he approached us soon after getting the tape gave me the impression he wanted us to leave.So we did.There is a line between being helpful and overly intrusive and almost harassing.A smile would have been helpful.This is the reason I feel its best to buy online to avoid these unexpected and unwanted experiences.This can also be a reason why less people shop at stores.I guess I will get my 700 printer at best buy or Amazon.
Bill was very helpful. I was in n out within 15 minutes. Ordered my item n will have it mailed to my home. That will save a trip back there... Thank you Bill for your help..
Do not buy office furniture from this store.We got damaged parts so far in two boxes. One of them was a special order they want you to come pay for another one before they order a replacement. Worst customer service. The salesman makes representation of how they are going to solve problem then they call you back later stating he was wrong. Buy your furniture from a reputable company!
Good selection of desks. Staff very helpful.
They took care of my print job very professionally. Gave me options to help drive the cost down.
Just left this location about 30 minutes ago. Yikes. The two employees in the store were not knowledgeable at all about their own sales practices. I brought an item to the counter with a coupon on my phone. I was told I can only use that coupon online. I said ok no problem, can I purchase the item online on my phone with the coupon, and then use the pick up from store feature to just pick it up right then. The girl at the printing services counter said yes. So I am going through the check out process on my phone, still at the store (me and one other customer were the only people in the store besides the employees) and I made sure to ask the girl again that I would be able to pick up my item right after checking out online, because I noticed a disclaimer that said the order would be ready the next day for pick up. She assured me I would be able to take the item right after checking out online. So I confirmed the order on my phone, and she directed me to another employee, whose name tag said customer service supervisor and he asked me what the coupon was, that he will enter it and let me use it. I said no, I already purchased the item online on my phone and just needed to pick it up. He said no the order wont be processed for at least an hour. I told him the other employee had just told me to check out online and I would be able to take the item immediately. He said thats not how it works, but if I wanted to pay for the item with him at the register he would let me use the coupon. I told him I had already paid online though, why would I pay twice? He told me to call the 800 number to cancel my online order and then pay for it again in the store. I declined to do that and I said I would just wait and come back in an hour to pick it up. To which he then said well we close in an hour sooooo...... and nothing else. At that point I was over the whole experience, so I left. Overall, this whole 20 minute process could have been avoided if the employees knew what they were talking about. Told I couldnt use the coupon in-store, then I magically could. Told I would be able to pick up the item immediately, but no I actually had to wait at least an hour. And the best part is, as soon as I got home much less than the magic 1 hour later, I was told the order was ready for pick up. So I decided to call and cancel the order, because I dont even want to give this store my business anymore, and was told the return would take 24-48 hours to process, and THEN a refund would be initiated, to take another 24-48 hours to process. So Im glad I didnt pay for this item again in the store as the customer service supervisor advised me to do. All in all, this supervisor was very nonchalant and unprofessional in his attitude, and as someone who works in retail Im really not sure how he got promoted to that title.
Ive been to this Office Depot a number of times in the past couple of weeks. Every time Im there the staff is extremely helpful and friendly. I dont typically have a regular need for office supplies, but Ill be sure to head here first for any future needs.A special thanks to Joel for all of his help!
I found the small size laptop I had been looking for. And the printer ink selection is huge. And I did have to search for a worker to help me. Very friendly and helpful. I will be back.
I always have exceptional service in the print department. They are very professional and helpful
A great store, an employee named Danielle is exceptional.
Strategically and conveniently located with highly trained and courteous representatives that extend themselves professionally to consistently exceed customers expectations. A very satisfying interaction and shopping experience based on quality, prce competitiveness and easiness in doing business.
Store robbed me by double charging me over $300 for printer on 8/7, called and spoke to Cory on 8/23 to get help, he promised he would help and call me back next day, he did not. I called him back on 8/28, still has not resolved. I am filing a complaint with corp office as I am still missing my $307 they billed incorrectly. The do not provide good customer service, they do not call people back, and they do not know how to run a credit card charge. Avoid at all costs.
My personal home printer was disabled, they did a quick and super job of scanning and faxing
They have what I need and dont swarm me every two seconds asking if I need help for something. They have some good deals sometimes you have to look hard for them. But they are there.
Quick help. Got in and out with what I needed swiftly.
Im not for sure if Im spelling her name right but when I say Makaylah is excellent very efficient very pleasant and very fast with great customer service I applaud her very much so and very much so great at multi-tasking!!!! Kudos to her
I recently made a purchase online of a 16 page, standard letter size, manual. Prior to confirming the purchase online and making payment I made use of the online chat facility to double check if the production time was accurate, it had it estimated at around 28 hours to complete. I was told by the online consultant that this was not accurate and it should be ready the same day. I thanked him for the help and went ahead with the purchase.I finished up my work and arrived at the selected Office Depot at around 5PM in the hopes of collecting it as they were closing at 6PM for Halloween. As instructed by the confirmation email I had received, I stood in line at the counter marked order online? pick up here!. After about a 10-minute wait I was served and told that I would have to go to the print counter opposite. I did so and waited a further 10 minutes.The lady behind the counter asked for my details and then went on to her computer to look. It was clear from her remarks this was the first she had seen of it. She then told me that it was not a problem and she could print it off for me then and there.She fetched the required paper and placed it in the printer, she even gave me a sample of it to check. About 2 minutes later she came back to tell me they did not have that paper type and asked if I minded using a non-glossy instead. It was not ideal but I didnt have much choice at this point and agreed to it.After returning to her computer for a few minutes she informed me that they have constant issues with online orders and not being able to fit them to the pages in the printer.At this point the person at the first counter I went to stepped in and made the offer to print it and put it together in a comb bind. I informed them that this was not what I had requested and that I specifically required it to be in a center stapled manual.After some back and forth on the computer I was told it could only be done tomorrow morning. Again, I told them that I required it today and not tomorrow. To this I was told there was nothing they could do. I informed that I would like a full refund if they were unable to complete the transaction.After agreeing to the refund, I was told that I was in luck and they would refund me more than double the original purchase cost. Unfortunately for them I do not consider this acceptable. In no uncertain terms, I told them I simply wanted my original purchase price refunded and to not add more money to it. They were shocked that I had refused additional monetary compensation and made a point of telling me that most people would be grateful, but hey, whatever. I then made it perfectly clear that I found this a disgusting practice and tantamount to bribery to secure for my silence on the issue. This upset him and he continued to mutter under his breath.In the end, I was refunded the amount I originally paid with an approximate amount of 10% extra, because for some reason he was unable to refund the exact total. All in all, it was a disgusting experience and truthfully downright pathetic customer service. If I had wanted compensation in addition to my refund I would have asked for it. To then continue to tell me how grateful I should be is beyond ridiculous.Office Depot wasted my time and failed to deliver what was ordered off their own controlled website. I could care less about the pittance it cost, what I care about is having to answer to my superiors for failing to deliver and then being insulted with an offer of money to make sure I walked away.
Staff was very helpful both and answering all my questions loading what I bought and searching for pricing on items as I looked around
Such friendly, knowledgeable staff with all the products you could ever need.
Its a well stocked Office Depot. Large selections. They now also do phone and PC repairs on site.
Not shopping there for a while at least... Customer satisfaction doesnt seem to be in there interest.
Polite and courteous staff. They will help you with what you need.
Was helped with my fax..very nice man!
Exelent services. Bryam the Graphy design . hi help you to find your neds, in the copy deparment.THANK YOUBRYAM
Im not really sure how these office supply chains stay in business... I guess theyre good if youre a small biz owner.
My kind of place. Love it!
I justLove office depot. I love to browse.
I have no idea, I didnt go there
Corrected the size of envelopes from original sale. Had cards printed and bought envelopes to fit.
Awesome print & copy team! Thank you!
Easily accessible, clean, very friendly in helpful staff
As usual, you cant get anyone to wait on you, but they did have in stock what I was shopping for.
Convenient for shipping, copies, office supplies
I love office supply stores, I am a goof!
They did not have what I wanted. highlighter pencils
A place for all your office supplies.
Things are always over priced.
Good printing service
Service was good
Great
Convenient hours
Great
Confident