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The UPS Store
1150 Malabar Rd SE Ste 111, Palm Bay, FL 32907, United States
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The UPS Store

Comments
Ri
Review №1

BEST STORE EVER!!!!! The staff is so nice every time I go in the store. Last time I was there the girl named Krystal was very helpful

Wi
Review №2

Wonderful staff who were incredibly helpful while providing outstanding customer service! They expedited the whole process and I was in and out in just a few minutes, I couldn’t ask for it to be any easier!

Jo
Review №3

Best UPS store I have ever been to. Great service and pleasant employees. I drive over 45 minutes each way and pass by 2 other UPS stores just to do business here. Keep it up yall!

Fe
Review №4

My best UPS experience two times in a row! I had an Amazon return. I was in and out in under a minute! Woo Hoo!

CH
Review №5

My mail is left open even when I leave a sign “please close shut” . When it rains, my mail gets totally wet. Left note for about 2 months.1035 Sheridan Ave NW, Palm Bay, FL 3207

An
Review №6

Ordered a sheet to be printed. Went in on my way home to see if it could be done before the 24hr estimate in the email (its just a sheet of paper after all) and the woman was initially very helpful. She said it would be just a minute to log on. So I waited a few minutes. Then another. A gentleman walks in and another worker comes from the back. (hmm two people not logged into the system?) Then the phone rings. The woman who is supposed to be helping me answers the phone and, instead of putting them on hold, starts helping the caller. Well this is definitely taking longer than I expected. I tell her that and that I have my kid and dog in the car. She then gives me a list of the things she has to do, while leaving the caller hanging. I repeat my question, How long do you think this will take? To log in and print? Apparently this irritated her and she again, gave me the list of her tasks and then added I can call you when its ready I ask her how long? Should I go home or stay? and she cannot seem to answer the question or even comprehend what the question is. Finally, after asking 4 times how long it takes to log on and print, she says that it might be 15 minutes.Literally the most difficult 18 cents Ive ever spent. For attitude from a teenager over a simple time-management question.After going home, a notice of completion arrived in my email. When I went back to pick it up, I was given an additional sheet with big highlighted circle showing that the print was due the next day - again proving that she did not understand why I was there or why I asked the same question 4 times. Rule one of customer service - listen to the customer.I recommend not using the website for a simple print. They cant handle it. I also recommend some other company to give your pennies to when in need of a print.

Ju
Review №7

One of the nicer UPS Stores I have been to and they have excellent customer service, weather it be for shipping or packing and shipping they are just great people to do business with.

Br
Review №8

Staff is amazing

Te
Review №9

Friendly, curtious, professional.

Ri
Review №10

Very nice store and very good service! The young man was personable....friendly.....and professional. I will definitely use the store again (I live in nearby Malabar) and will certainly recommend it to others.

Su
Review №11

Always so helpful!

Ga
Review №12

Ive been in there 3 times at least and each time, staff was friendly and helpful, great location also.

Te
Review №13

Super clean and organized store!!! The three staff members that were there were helpful and nice! No more going to the UPS hub.... this place is awesome!

ch
Review №14

Great Store. Well organized. Owner and employees are super helpful. This is the only UPS Store we will be visiting.

Ha
Review №15

The people were awesome very helpful went out to the car got the package for me with a dolly so that I didnt have to carry it into the store

Co
Review №16

Best UPS Store I have ever been to! Staff was super helpful and nice. Will be doing business with them in the future.

Lo
Review №17

Great location and friendly helpful service. Very happy they opened in this area.

Ji
Review №18

Super friendly, helpful and professional! Not all UPS stores are friendly and helpful but this one is great!

Ro
Review №19

Cant wait to go HERE!!

Ca
Review №20

Service was good and everything was shipped perfectly! :)

Ni
Review №21

Carlin was very helpful in getting our documents notarized.

Ka
Review №22

Very friendly! Clean. Organized.

Ki
Review №23

Awesome People! Awesome Place!

Information
10 Photos
23 Comments
4.9 Rating
  • Address:1150 Malabar Rd SE Ste 111, Palm Bay, FL 32907, United States
  • Site:https://locations.theupsstore.com/fl/palm-bay/1150-malabar-rd-se
  • Phone:+1 321-676-8026
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–4:30PM
  • Wednesday:Closed
  • Thursday:8:30AM–6:30PM
  • Friday:8:30AM–6:30PM
  • Saturday:8:30AM–6:30PM
  • Sunday:8:30AM–6:30PM
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