Once again I had a wonderful experience with capital carpet and tile. Dwayne was extremely accommodating and very knowledgeable of my request.. I highly recommend him. I had 3 shades installed in my den.Everything went like clockwork. Also a shout out to Steve, the installer who always does a fabulous job. I wish I had more windows to cover so I could use both of these guys again to do the job. Thank youBetsy Maloney
We just had plantation shutters installed and while the process took a while because of all the shortages the final product was amazing. We worked with Duane and he is a wonderful, wonderful person to work with and he made sure that everything looked great. He actually came to visit during the installation on his day off and we thanked him so much. The people that actually made the installation were perfect. We had no issues whatsoever very smooth process thank you for all the great work.
Excellent experience from start to finish. It started with Roberts assistance in the showroom as there are so many beautiful products to choose from. He guided us through choosing the best flooring for our needs and taste. Not easy as there is much to choose from!Installation day was amazing. Carlos and his team were nothing short of awesome! They were professional and such a hard working crew. I cannot say how impressed we were!And our new flooring is BEAUTIFUL. We highly recommend Capitol Carpet!
The installers were highly skilled. My new flooring looks great! I highly recommend Capital Carpet and Tile.
When we decided to replace our carpet with vinyl flooring we went to the Palm Beach Gardens store where Robert helped us pick out the perfect flooring. The carpet was removed and hauled away and the new flooring was installed.The floor is beautiful. We also bought new verticals for the living room and kitchen. Duane was wonderful as he answered all our questions and showed us samples that would go nicely with the new floor.It’s like we have a new house!Owner Lou Morano is amazing! I wish all business owners were as good and honest as Lou. Yes, there were a couple of glitches, but that can happen no matter what you buy or where you buy it. But as soon as Lou was made aware he stepped in and solved the problem. And he followed up to make sure we are happy. And we are!We definitely recommend Capitol Carpet and Tile. Lou Morano makes sure all work is done to perfection and that his customers are happy.
Easy, fast and great price! I love our new floors, we can’t wait to get our new carpets installed next.
Carpet installation was awful. We have ripples in the carpet bc they did not properly stretch it before installing. Would not recommend this company
I worked with Kate and another sales person in-store and Aladys as the job supervisor. Kate (sales) was very knowledgeable, friendly and helpful in helping me pick the right product and in coordinating this project. Aladys was the install supervisor and a most valuable asset to Capitol based on my interaction with her. She promptly answered texts and was very personable.I am glad I chose Capitol Carpet and Tile.
Kate was always available very professional and very knowledgeable. There was a great selection of both carpet and tile. Had a perfect job done in the perfect way. Great location on PGA Blvd. Thank you. Capitol Carpet & Tile.
I had a wonderful experience with Capitol Flooring. Kate H. Was my salesperson and she was so pleasant to work with. Very helpful. The gentleman who came and measured the area was very nice and on time. Ron the scheduler kept me posted as to when the carpet would be installed. Joe and Brandan were the installers. They were professional, personable, on time and great when it came to putting the furniture exactly where I wanted it after the carpet was installed. I am so pleased with the way my room looks. Thank you for such a pleasant experience.
Bought plantation shutters for masterbath.Great service.
Called and spoke to who ever the guy was that answered the phone?? I ask if someone could come out and give me estimate on how much it would cost to do my stairs and could they bring out samples.. he told me that I needed to come into the store to pick out what I wanted first. I asked him could they bring out some samples he said there’s a lot of samples. I was OK with them bringing out a few samples I may have found Something I like and if not then I went to the store... poor customer service with a attitude as well..Then they ask “Why would you buy from anyone else”
I am writing to compliment Capitol Carpet for their excellent work and for the customer care I received. Each of the individuals I worked with including the salesman, the scheduler, the measurement man, the installer and the courtesy follow-up caller were friendly and professional. I knew exactly where things stood each step of the process. The measurement man and the installers both were on time, easy to work with and did a great job. I would highly recommend Capitol Carpet to anyone looking to purchase and install carpet.
Had the best experience. Ronnie is the best salesman. Ordered flooring, plantation shutters and window treatments. Service was great and installers were professional and fast. Highly recommend this store 👍
We purchased shutters from Mirjana. She was extremely, helpful, professional and she listened to what we wanted. Our shutters were delivered and installed yesterday. They are beautiful. The installation team did a great job. I highly recommend Mirjana and team.
Was good service upon entering the store. Was looking to replace 3 rooms, 1 with carpet and 2 laminate. We chose to do our bedroom carpet first. Sat down with one of the employees to discuss pricing and haul away of old carpet.Long story short, they came to install our bedroom and after looking at our old carpet, said they could not take it because of stains. NOTHING was mentioned of that when I payed the $71.20 for haul away.Call to get this taken off price (because now we have to remove it) and they said there is nothing they can do. So we lost that money.Needless to say, we are done with that company.
I love referring Capital Carpet & Tile! They have the best selection, best customer service and installation. As a Realtor, I love to recommend them Never disappointed
Capitol Carpet helped us solve a problem at our house. They provided a high-quality replacement carpet installation at an excellent price. Their staff are very professional and very cooperative. Overall, a good experience and a beautiful finished job, making our home brighter.
The sales rep was great and helpful. The guys that did the work were excellent especially considering Irma was on the way and they had to take a break for Irma. I wish they spoke more English though. They did a great job.
We had a horrible experience with this company. Once our tile was selected, it took almost 2 weeks to just place the order. It was almost like we had to beg them to give them our money. I was promised a call back each day I tried calling. Never did I get a returned call. I was told that the salesman forgot. Once ordered, It took 3 weeks to get the material, 4 boxes of which were completely broken. It took another 3 weeks to get the replacement material. I am a business person that works in the customer service industry. Although I have had bad experiences before, I have never felt the experience was bad enough to write a review. This time, I feel otherwise. There are many places to buy tile, I would suggest looking elsewhere.
Nathan was great. Delivery a breeze. I will be back
Thrilled with the service that Nathan offered us. His knowledge of flooring products is what made us be a very satisfied customer
This experience was the absolute best flooring experience we have ever had with a Company. Honest, Reliable and the best pricing in the business.Thank you Lou and the Crew at Capitol Carpet & Tile
They are awesome. Customer service at its best!
Do not buy anything from Capitol Carpet. Very dishonest! They will sell you Chinese products and tell you its Italian. If you try to return it, they will charge you restocking fee. Do yourself a favor and stay away from them, you will be glad you did.
Best service best selection
Other than a few hiccups, the service was adequate. Id hire again.
Great customer servive
Great experience ordering and having a custom stair and hallway runner installed. We’re perfectionists and very professional.