Beautiful, clean & cool new building. So easy to sign up on line. Space was perfect for my needs. Neil was very welcoming and helpful in showing me how to operate the key. Excellent help in setting up iphone app from the parent company phone number after I had trouble logging in on my own.
Just got a unit and it’s a very nice place! The staff is so friendly and attentive. I went in to see which size would be best for all the stuff I have to store before a big move, and Matt was awesome! He took us to look at a bunch different unit options before we made a decision. Great customer service, not pushy at all. We made the right decision by going with Extra Space Storage. It’s definitely a place you want to go in and check out.
Very clean well lite but the nicer & most professional staff! Especially Neal the manager!!
So, let me tell you.... You shouldnt be looking any where else but this place for storage. I called around to 7 different places to find a 4x8 or a 5x5 storage unit. Extra space has the best offer in town! Competitive rates, and their facility is really nice! Climate control units, which is included in the base rate. The lock is a cylinder lock that is more secure for the units. Complimentary carts so you dont have to lug box after box back and forth. Not to mention the customer service. The people are so friendly and very helpful. 10 out of 10, would highly recommend.
I absolutely love my experience here. After moving everything we decided that the unit that we got was far too big and the staff made everything super super easy for us to get into a proper space. The staff is truly top notch!! Thank you!!
The manager at this location was outstanding! The entire staff was completely helpful.
We were so lucky to meet Matt when we needed to rent a storage unit. He was so helpful, respectful and very professional. After Matt showed us the unit, I felt very good about storing our belongings there. Matt is truly an asset to Extra Space Storage.
I choose this company due to a previous, extremely positive experience with Extra Space Storage in a different city and found that both Matt and Daphnee were equally wonderful. They are both professional and go above and beyond to be helpful. Now that the location has become a CubeSmart, I trust nothing will change as long as they are both there.
Thank you Extra Space storage for making my life easier. I was able to rent online this morning and I already placed the furniture I had to store in the storage. Everything was simple and streamlined. Plus this keeps the wife happy that it’s all done already.
Great service. Matthew was very accommodating and kind! Thanks for your help. So nice to deal with such professionalism.
The on line reservation system was great and the gentleman on site was very nice and helpful.
Super happy and just what I needed! Matt was a big help and was even able to rent to me over the phone!! Seriously a time saver.
Do not rent here. I rented a unit here under Extra Space Storage, then Cube Smart bought it out. Cube smart didn’t honor my rate and have gradually been raising my rent every month. The manager would not help and continued to overcharge me even though I sent proof of my former rate before Cube Smart took over. I haven’t even had the unit that long to have it continue to increase. It’s disheartening. In times like these companies should be helping people not hurting them. Please save money by renting elsewhere. I had a former good review posted when it was Extra Space but I chose to edit it because I can’t in good faith recommend them. What they did was wrong and I don’t want to see it happen to someone else. Very sad. I had a unit with Cube Smart 2 years ago and it was a bad experience which was why I was so happy to find Extra Space, & it didn’t even take a month for Cube Smart to disappoint they overcharged me immediately and refuse to honor the rate I had with Extra Space. Please heed my advice, they do not care about their customers.
Phil made this whole process amazing. He was courteous, professional, humorous, informative and caring. He showed me a variety of units. Explained every detail of the facility. Im so glad I to have a unit in this facility. I had some difficulty on the website and Phil fixed everything. Thank you Phil!
Thank you Matt for great service. Very informative. All was quick and easy.
Great storage! Very clean, organized and secure. The property manager ( Matt) is very helpful. Glad I’ve found this storage.Thank you.
Facility manager, honest, friendly and extremely helpful. Nice clean, safe, brand new facility. Better value and more accurate description of unit sizes than Public Storage Co.
Great service along with a great location. It was clean and well kept. Couldn’t be more pleased with my experience. Top notch. Thanks Matthew!!!
Location was very clean and easy to get to my unit. Customer service on point. Would absolutely recommend Extra Space Storage. Thank you Matthew!!
I came to the site to get information on storage, my husband and I are looking to move and putting our house up for sale in March. I was pleasantly surprised about how beautiful the location is. Matthew was very helpful and gave me all the info I needed for when I’m ready to start next year. I will absolutely be returning to conduct my business here. Would definitely recommend!
Wow this storage was great!! Everything is brand new and well maintained. Matt was hands down the best. He knows his stuff and was very knowledgeable all around. Would definitely recommend!!
Matt runs a tight ship. Very hepful with start-up and keeps the place tidy as well. The customers appreciate it!
One of the nicest storage locations I’ve been to!! Matt was simply amazing and so helpful. Made me feel like I made the right choice when it came to storing our items. Highly recommended! Thank you Matt!
I had the most amazing experience today with Kelly. She has excellent customer service skills and she is very knowledgeable. The process was smooth and she explain everything in detail. Best I’ve ever experienced. She took the heaviest burden of moving off of my shoulders. Plus the facility was Immaculate! All COVID-19 safety precautions were in place! I will definitely refer people.
Matt the manager of the Palm Beach Gardens facility is exceptional. Made the move so easy.
This was a really nice place. Had to help my parents move in and it was all very easy. Manger was helpful.
Superb experience at Extra Space! The store is so neat and clean and I feel that I made the right decision to rent here! Thank you Matt for great service.
It was a pleasure dealing with your company! Your representative, Phil Benfield, was professional, friendly, and knowledgeable. His assistance was greatly appreciated. Congratulations on employing such a fine young man.I will definitely recommend Mr. Benfield and your company.Kindest regards.MM
It was a wonderful experience dealing with Matthew and John. The service was exceptional, The location and the size of the unit were exactly what my husband and I were looking for. GREAT JOB GUYS!!!!!!!!!
Came in to view a unit and got the web price matched, free 1st month and unit close to the entrance door. Couldnt ask for a better deal! Staff was super friendly and helpful
I was looking for storage space and met with several really friendly and professional property account people. When I decided to sign up for a new unit Kelley was on property and she went over and above to help me select the unit. Recommend Extra Space storage at 5 stars. Thank you for making this such a pleasant experience.Lynn Liss
Clean climate controlled units easily accessible in an safe area with excellent customer service
Very quick. Very clean. Happy to move from our old storage place.
The customer service at Extra Space is fantastic. Phil is the best and always so helpful!
Great new location. Clean and safe. Kelly and Matt were very helpful and explained the entire process. No hassle rental unit.
Brand new facility in Palm Beach Gardens. Well designed and managed. Reasonable rates and rental options. The Asst. Manager, Kelly, was courteous, efficient, informative and very helpful...Excellent customer service and a positive business experience!
The service was very good!. They helped me with all my needs. The units are very clean and brand new. Great location ad easy access. I will definitely recommend them!
The cleanest Storage place Ive ever seen. People at the office are awesome. Thanks Matt!
Very helpful and kind service. the place is brand new so the units are nice and clean. highly recommend!
Great customer service. Convenient location. Staff is wonderful.
I got stuck in elevator #2 for 30 minutes. Everything else about this place seems great. The emergency button in the elevator needs to have a better speaker though. It should also call to the closest fire station so its quick and easy for them to know where to find us. I hope when they get fixed it doesnt happen again. I understand its a new facility but it was my first experience stuck and it was really frightening.
This place is great! The manager Matt was really helpful. Thanks again!
Stopped in to take a look at this location. Husband and I are moving to Gardens and are very close to here. Leaving Extra Space Storage in West Palm and couldn’t be happier with our experience there. Thank you Matthew for giving us your full attention. We will definitely see you in the future once we are settled. Thank you again!
Matt and Kelly were excellent in helping me make arrangements for my storage unit.The facility is BRAND NEW and conveniently located.I like that it is climate controlled and easy access and secured.
Location and the cleanliness!
The facility is very clean, well maintained, and secure. The staff is courteous, very helpful, and answered all my questions.
Very helpful and it was very clean
Nice and clean...everything was brand new. Matt was extremely helpful and explained everything for me. Thank you again for great service.
Nice new building, was extremely clean and manicured. Managers were friendly and helpful.
Happy to be one of the first customers of the new Extra Space Storage location in Palm Beach Gardens! Beautiful new building, centrally located and very convenient. Great selection of unit sizes and leasing was easy.
Excellent customer service! Kelly Collins was super helpful in selecting a location, unit and understanding pricing. Would highly recommend this facility!
This place is great! Very nice people at the office.
Kelly is been great very helpful and I would suggest to all my friends and family members if they need a storage that to come to this place
Really clean place. Matt made it easy.
Very Professional, I am referring my friends.
This is the best location! Friendly, safe and clean. Matt was awesome. Thank you!
Fantastic and welcoming experience, with Matt!
Very clean facility. Nice employees. Everything is good
Kelly was very informative and courteous! Nice facility. Thanks!
Great new facility. Very conveniently located, easy to access, and friendly, helpful staff. Very happy I chose this location and company.
Kelly helped me out and explained everything clearly. Thanks for the excellent service!!
Stopped by to check out the facility and get prices and was glad I did! Matt in the office knows his stuff and I will be coming back to rent for sure.
Great facility and brand new, manager Kelly was extremely helpful and friendly. Would definietly recomend this facility.
Nice & Clean storage facility. It was easy to set up and access.
Awesome place! Matt was really helpful.
Great to work with, very responsive
Very clean and management is great definitely would recommend others
Great location, ease of access and plenty of carts to assist with moving belongings.
Great service! Great facility
Very nice place.
Very clean units, good customer service
Kelly is very nice and helpful
Nice & new
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