Juan was a big help restoring my account security

What an amazing experience at Metro in Palm Coast! Amanda and Holly were great. Amanda is super professional and patient ...I was lucky to have her assistance

Holly was very helpful and took her time to make sure I got everything I needed!The ladies at this store are great 😊

Shantel is amazing. Very professional, skilled, knowledge.We have been going to her since she started. My whole family has gone to this location because if Shantel. Excellent professional service with her there.

Juan was the best! He not only helped me but the way he can handle customers over the phone is awesome too. My visit totally made my whole day today 🤣

Shante is the best customer service representative Ive ever encountered. She is super professional, friendly, and very patient. Made my experience easy. If she ever leaves, Ill change my service.

I came here about 2 years ago and everyone was so rude that i didn’t want to come back, but Jade and Seantay completely changed my mind about it! the experience was amazing! they helped me and my son get into a new phones. they were so fun and easy going, i laughed the entire time. i’ll definitely be coming back!

Amazing customer service. Knowledgeable patient, and understanding. Thanks to Carol, Seantay and the new girl🏆

Carol was such a huge help with my phones. Juan assisted as well. Both great friendly staff. Thank You.

Juan is an amazing person!! He greeted everyone that came through the door!! Juan took care of us in a very professional way!! He needs a big raise!!

I went to see about an upgrade. When I pulled up to the store and walked in, there was an employee standing right at the door just blowing smoke everywhere. Then when went inside..she shortly followed behind and went behind the desk..not to mention she was the only one who wasnt wearing a mask. Mask are now mandatory so why arent your employees wearing them. Not only was she maskless, she had a Ruby Tuesday shirt on. I forgot where I was for a second. This experience was horrible and extremely unsanitary and unprofessional. I think Im just going to switch conpanies.

Got a replacement phone 2 days ago, the same exact phone and they wouldnt let me return it after never even using it! Asked why, he could only say it was considered an upgrade?? The same phone! Asked for the 800 number will be cancelling service. Considering stopping Direct TV, just because they merged!!!

So disappointed with the customer service had this company 7 years always had insurance on my phone told me I had to call to add inaurance on s new phone so I did they no longer add it over phone went back to store and now its been to many days to add it and its their mistake still wouldnt correct the problem. Terrible customer service need new store associates. i will be changing companies

Rude people! They dont even deserve more words then these.

Pleasant I Love MetroPcs have bewn with them for about 9yrs starting from N.Y. Im in Palm Coast now and Nicole always helps me and is informative and MOST of all ALWAYS Pleasant.My Husband and i will continue to be Loyal Customers !!!!!!!!

The customer service is amazing

Went with metropc after the Palm Coast Boost store lied to me and was so rude. Boost wouldnt refund my money when their policy states the phone was returnable within 7 days. I had to call customer care center before I got any action. Instead of an apology from the Boost store I got slammed with $70 in fees for returning the phone. Boost blameed me for not understanding their pricing. The Rep confused me after I repeated several times what he told me. So far I am happy with metropc. Got a fantastic phone for free and paying $5 less then my Boist plan.

Carol beautiful people.

Great phones, clean modern store and great help. Sam-Sam is the best

Constantly changing owners, they used to help you with your phone a bit, since they never had in the 6 years Ive been going fully explained anything important when i buy my quartlerly phone from them. After being a customer since 03 it looks like Id have been told to use their brave search engine instead of paying for virus protection. Just found that out when I tried to buy a new phone and the salesman wouldnt sell me one. So here I sit typing this on a phone with a virus and a store of no use. Go at your own risk. We barely get service as is and are considering going with another company for the whole family. To hey also make changes to your account with out informing you. They took my daughters hotspot away and we dont even know why because they dont know why. 🙄🙄🙄🙄😵😵😵😵

In a sticky situation, but Fred and Nicole were able to pull it all together nicely. Great team, great attitude.

Marcus was great, and friendly and patient. Love him😁

This is an alright location. Always busy! Metro has good customer service

I really like Metro. Sweet stuff.

With the help of David I was in and out of there with a new phone, great plan, switched over account and all my contacts transferred...Definitely 5 Stars!

Ive not had a bad experience and Ive been to 3 different stores with different situations and always the staff is Pleasant

Great service very helpful. Good deal on cell phones

Better than ATT so far, keeping fingers crossed

I would rather buy a phone in palm coast florida at metro pcs from Sam than in my own town savannah. Sam is very knowledgeable and willing to help you when you are in the store or even after you have left and have questions over the phone he is an excellent employee thank you!

They are always so helpful and so kind no matter how busy they are

Service is great. Coverage is great

Two phones $100.00 service 80.00 a month not bad not bad connection hum insurance no good on my deal

Ok no problem

I had cricket and I paid my bill early my payment was $50 they shut me off saying I owe fived ollars when I already paid 50 prior and then they have that theyre going to charge $4 and some cents for a fee on certain ways you pay your monthly bill I absolutely hated it I highly recommend Metro Palm Coast the staff is wonderful very friendly and goes out of their way to help

Brought my brand new iPhone XS Max there to get the sim changed over from my old phone. The lady behind the desk had no idea how to use it and started AGGRESSIVELY HITTING MY PHONE trying to get Siri to close and navigate the phone!!!! I don’t know what her problem was but YOU DON’T PUNCH A CUSTOMERS $1,500 PHONE!! I was told a little while ago to come to the store rather than call metro because calling would charge me fees but Apparently they now start charging fees in store to change stuff like this! DON’T GO HERE they don’t care about your property and you can get the same service for the same price by calling metro themselves! I’m afraid that by writing this review they might even go into my account and cancel my plan! If that happens IM GOING TO VERIZON! LEARN CUSTOMER SERVICE!

Best trwattrea and awesome people.

The worst metro store Ive ever delt with. I switch to sprint

Terrible customer service. Not knowledgeable of there products that they sell.

Good cheaper Metro payment

They KNOW what there doing if you have a problem, they will fix it

They were very helpful, and I was in and out.

Pretty good place

Good customer service

I should give this store a 0 star .lady assistant manager is very rude doesnt know how to deal with old people with problem .its thier mistake and I am the one who will suffer.

Kathy was a huge help!

Good store

Excellent services

Nice phones

Only go if I have to. Employees are rude (management) and others just look unhappy. But it is clean for 2 stars.

Nicole awesome

Great service

Excellent