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Extra Space Storage
73750 Dinah Shore Dr, Palm Desert, CA 92211, United States
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Extra Space Storage
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ju
Review №1

This is the best company for storage. They are extremely helpful to give you best deal and find right storage size. I rented climate controlled for 9 months and just rented again for 3 months. Great security, cameras etc and my clothes came out just as I put them in. Great temp within unit. Dont look any further than this company; youll be extremely pleased.

De
Review №2

Fantastic storage facility.. very helpful when I had any questions. We had our furniture stored for over 5 years and came out great. Ask for Ariana, shes super helpful and will take a lot of time to answer your questions! Well be back if we need storage again.

Mi
Review №3

Josh was fantastic. He had the best customer service that I had ever experienced. He is the type of person who should be the model for other employees no matter what profession .

Sh
Review №4

Great experience with Ariana. This is my second unit she has helped me with and made my life simple. Thank you!

He
Review №5

Extra Space was by far the best in class.Great people. Air conditioned. Use their u-boats. Clean and easy drive up.Thank you and will definitely use again.

li
Review №6

Ariana did an amazing job helping me find a storage locker. She gave me a great promotion and the exact size I needed. I love how she asked questions to help me get to the size I needed and didn’t over sell me. Thanks for great customer service and making my first time experience renting a locker so easy

Lu
Review №7

Very helpful staff that helped me load my boxes. Thanks again for the amazing service

An
Review №8

Briana and Josh were a huge help when another local storage facility could not honor my reservation with them. Both worked a little late on two separate occasions and got me into a unit fast. They’re really friendly and pleasant to work with and the facility is very well kept. Glad I ended up here rather than the other place!

Da
Review №9

Easy to get the agreement done. Ariana and Josh both did a great job of helping me out and completing the documents. One thing easily accomplished on a busy day. Thanks

Je
Review №10

Been renting here for several months now and I am pleased with the service and professionalism from the staff. Ariana makes sure to ask each time how is my experience and feedback. Always has cold water to offer and place is always clean. Thank you for making me feel at home and showing how much you care

Ja
Review №11

Ariana is always keeping an eye out making sure locks and doors are secured. I had just visited my locker when she called to notify me that my lock was not secured and drove right back. She was at my door waiting for me and helped and taught me how to lock it. Great service.

La
Review №12

Amazing clean place, great service, and has extra security features. Ariana The facility site manager is great and takes care of you. Thanks a bunch

id
Review №13

Ariana was very helpful locating a storage locker for me since everything was sold out. she got me the best price and exactly what i needed. you’re the best and 5 stars overall

Al
Review №14

We only had the unit for a couple of years and if the rent hadn’t gone up so much we would still be there. Extremely clean and We never had to wait for a flatbed cart. If you are looking for storage I highly recommend this place, the staff are extremely friendly as well.

Ch
Review №15

My moms been renting here for about 3 years and refuses to go anywhere else. Ariana is absolutely amazing and wonderful. She is sweet and always welcoming

Ma
Review №16

This location is one of the cleanest and well taken care of. Staff is friendly and extremely knowledgeable of their units and products. Thanks Ariana for the great service

Je
Review №17

Ariana is always nice and helpful. Thank you

Je
Review №18

The best deals for merchandise I looked everywhere for wrapping pape. Ariana went as far as helping me load everything into my vehicle. 5 star service

Do
Review №19

The best Management Team I’ve experienced in 20+ years of storage rental in 3 states. Really helped get me a good unit, got me settled in with entry code and the facility logistics for the load-in, and then went out of their way to resolve my own lock issues. I already snagged a second unit!

Wi
Review №20

Ariana was awesome in getting me set up in a 300 square foot space for my 3 bedroom home. Love the access hours!

Ry
Review №21

Facility is well maintained. I feel comfortable leaving my stuff behind. 5/5 stars

Aa
Review №22

Awesome sweet staff. Super affordable and great deals! Thanks Ariana

Ge
Review №23

They make every thing so easy always so very helpful and always so friendly!!! The place is clean and well kept... I have been using them for several years and they have never let me downThe staff is always so friendly.. And very helpfulI have had things in storage in other places but none as helpful and clean like this place

Ky
Review №24

I have rented many, many storage spaces over the years for personal and business related purposes. I will ONLY rent from Extra Space storage for 2 very important reasons. #1- the walls of each unit go all the way up to the ceiling. My bf had a unit at another big name place where there was only a wire mesh on the top 2 feet of the walls and across the top making it very easy to be broken into and it was. It was a tragic nightmare. That is less likely at ES storage. # 2 reason- you don’t have to leave your ID to get a rolling cart. So you can use a cart anytime and not worry about forgetting your license . My most recent experience was even better because it was all completely done online! Thank you!!

Vi
Review №25

Ariana made this an easy experience in such a difficult situation. She took care of us in a professional and friendly manner. I was very satisfied with the price, size, and the cleanliness of the facility. I highly recommend this place. Thank you Ariana

Ma
Review №26

Ariana and Austin are the best! I couldn’t be more please with their help and excellence service. Thanks for all you do for me

Th
Review №27

Ariana is very professional helpful and kind !If you need a storage come see her ASAP !

Ma
Review №28

Ariana was very helpful thank you for pro rating my and saving me money

Ad
Review №29

Ariana is awesome. She was extremely helpful. I love this place!

Mu
Review №30

Ariana was so helpful. Service with a great smile 10 out of 10 She is the best

Ro
Review №31

Ariana was very helpful and saved us money by praying the date when we planned on moving out. Thank you

Mh
Review №32

Very great service. Ariana is very communicative and takes her time explaining details of security and payment. Thank you and I appreciate it.

An
Review №33

Ariana was very helpful and prices were competitive but very clean and secured place

Da
Review №34

Wonderful experience! Arianna and Austin are very friendly, professional, and made the process very simple from beginning to end. Very happy I chose Extra Space Storage—secure, safe, and professional service.

Ai
Review №35

Ariana was very helpful and knowledgeable she helped my mom find a storage unit and got her a great promotion and monthly rate

Me
Review №36

Wonderful experience! This was the 3 storage facility of me trying to find the best one and this is by far the best place I’ve been to. Friendly staff, great prices, super clean, and security features are top of the line. Thanks Ariana for helping us and taking the time to answer all of my concerns

Se
Review №37

Very clean and secure facility. I appreciate a free month and a quick sign-up process. Ariana was very helpful

Ca
Review №38

Super friendly && helpful staff! Great space, very accessible && amazing building security. Quiet && clean!

is
Review №39

Helped move a customer and ariana the manager was accomodating. Clean office and cokd water for a hot day. Thank you

Da
Review №40

The staff is extremely helpful in answering questions regarding my space at the facility. Always friendly and willing to assist whenever possible.

Ph
Review №41

If you have to have a storage space (and I wish I didnt) this is the place to go. Very happy with the facility and the service. Just called Austin about a billing issue (which turned out not to be an issue at all) and he was great.

Ge
Review №42

Great service. Ariana made everything easy and stress free in helping me

Ep
Review №43

Ariana was very nice and place was very clean. Thank you for your help

St
Review №44

Josh was great booking the units we needed. Would highly recommend.

Lu
Review №45

Ariana was very helpful and made my move in experience pleasant and easy

Ju
Review №46

The place is so clean and the staff is very friendly!!!

Ja
Review №47

Ariana is very friendly and helpful. It’s been a great 3 years

St
Review №48

Ariana and her team at Extra Space were amazing! I would highly recommend them!

Al
Review №49

Ariana is great made everything easy and was waiting for me to get here to fishing helping me move in. Thanks

Ra
Review №50

Very helpful and took good care of my needs. Thanks Ariana youre amazing

Ev
Review №51

Awesome storage facility, great customer service! Great prices!

Le
Review №52

Terrific service fast friendly and very easy to deal with thanks extra space !

Ke
Review №53

Anthony Carreno assisted with finding a correct storage for my needs. We had a storage selected and I needed to get to the facility for Anthony to draw up the paperwork, etc. I was running late driving to the facility and phoned Anthony to let him know. His words were” No worries, I’ll be waiting for you. Drive safe.” I arrived after closing hours and Anthony stayed over his shift to accommodate me. A pleasant gesture especially during my time when moving, etc.Another time Anthony was of great assistance was I attempted to enter the office building to purchase boxes and supplies. The door was locked so Anthony approached and opens the door and mentioned he was at lunch. He proceeded to still proved excellent customer service by allowing and helping me select pertinent supplies/boxes needed.High five to Anthony for definitely going above and beyond. If I were the owner of this company, I would definitely do what I could to keep his skills, work ethic, and professionalism around.

Wi
Review №54

Storage units are very clean Thanks Ariana for the Great Deal Appreciate all The Love Extra Space Storage is the way.

Ma
Review №55

Ariana was very helpful and she is the best. Always great to come in and say hi

Ra
Review №56

Very clean and staff very helpful and friendly . Ac storage keeps my stuff in good condition especially living here in the desert.

Et
Review №57

Ariana is very helpful and nice every time i come in and pay my bill. Place is clean and good gate hours

Ch
Review №58

Ariana was very helpful and took care of everything within minutes. She is amazing to work with. She shopped around to help save me money and found me the best unit and was below my budget. 5 stars!!

La
Review №59

Ariana was very helpful in finding us a storage locker which was sold out everywhere. thank you

Ma
Review №60

The staff here have always been very helpful and friendly. They gave me helpful suggestions and were always willing to help.

Em
Review №61

Ariana was very helpful and friendly. Units and office very clean

Jo
Review №62

Arianna was extremely helpful, even working out a way to discount the cost of my storage unit. She was very polite and responsive to my questions and concerns. The business should be very grateful to have her managing one of their locations!

Sy
Review №63

Ariana was very helpful and lead the way into getting me the best unit. Great service

Me
Review №64

Great service and place is clean. Thanks Ariana

Jo
Review №65

The employees are super helpful!! What a great experience it has been with this crew at Extra Storage

ka
Review №66

We enjoyed our experience.

Sa
Review №67

5 star place! Clean, secured, and easy access. The manager is awesome and she will take the time to get you the correct size and help save you cash.

Ja
Review №68

Excellent service thanks Ariana for the cold water

Br
Review №69

Ariana was fantastic!! She is very professional and informative. She expedited the process excellently and thoroughly answered any questions. I’ve very happy with the service.

Ma
Review №70

Ariana Ornelas was very nice super helpful in my time of need need more like her great customer service

Al
Review №71

To say that the store manager Ariana is a dream to work with is truly an understatement. Ariana is incredibly knowledgeable of both all that extra space has to offer (which is quite a lot) and of the local Palm Desert area. She was quick to answer all of my questions and give me a tour. Extra space made it easy to narrow down my choices for storage, Ariana made it even easier! I have the utmost faith and respect for her and this location!

Je
Review №72

So far it been great! We are moving out to Palm Desert from LA. I leased online and was promptly texted the code to the main gate and my space #. I went out on a Sunday when the office was closed and had no issues at all. Space was clean and ceiling was insulated. We are much less concerned about the temperature in this non-temp-controlled unit. You will need to buy your own lock, which we got at the local Home Depot. So far it’s been a total breeze!

Pa
Review №73

Clean, safe and secure! Friendly and professional staff too!

Ma
Review №74

Ariana was very helpful she helped me find a storage in Bermuda dunes

Pa
Review №75

I would recommend Extra Space to my friends and would personally use them again. While the facility was secure and clean, Arianna made the experience extremely positive. She was very knowledgeable, timely, and responsive. Renting was easy. At the last minute, we realized we needed a larger unit for our car. Arianna quickly assisted and moved us to a larger unit. She is awesome!

Er
Review №76

Ariana hooked it up she was very helpful. Best place

Er
Review №77

Jonathan and Ariana were very helpful and made my moving experience very positive. The facility is very clean and well maintained. I would highly recommend if you are in need of a storage unit using Extra Space Storage.

Mi
Review №78

Ariana and Austin are great and give the best customer service. Thank you

Ki
Review №79

Great customer service, helped me with all my storage needs......

al
Review №80

Elvin Cruz provided great customer service and answer all my questions about renting a unit

Ed
Review №81

I give it a 10 star place to rent - Management is GREAT, its always clean!

Cl
Review №82

Best ever experience at a self storage! And I cant say enough thanks to those that helped me. Not to mention that the place is the cleanest Ive ever seen. I love the climate control units. And great value for the 💰!

Sa
Review №83

Extremely affordable clean storage units. Friendly helpful and knowledgeable staff.

Mi
Review №84

Very clean friendly and decent prices and the cheapest in town.👍

Sh
Review №85

Great service, very knowledgeable and friendly! Thank you Austin!

An
Review №86

Ariana was so helpful and took care of everything over the phone. She explained everything made some adjustments to help me get the correct size and kept me within budget. Place is great clean, scared, and great access hours.

JA
Review №87

Outstanding service. Thanks for everything Ariana

Cr
Review №88

Adriana Ornelas was really nice and very helpful great customer service.

Na
Review №89

This was a terrific place to store my stuff.Staff has been great to work with

Ja
Review №90

Great service nice people always happy to help.

Gi
Review №91

Very helpful! Service is great. Great clean place.

Pa
Review №92

Not reccomended. They clearly feel like if you leave anything in storage for a while youre stuck there or arent paying attention to auto billing. They have hiked rates 20 dollars a year claiming market conditions yet they provide nothing else. My small space went from 95 to over 120 in three years.

Gi
Review №93

Ariana was very nice thank you

Ma
Review №94

Love this property nice and clean

Di
Review №95

I was super impressed with the whole experience of requesting a unit online. I received a call within a very short time of submitting my online application. Arianna was very efficient and helpful in helping me complete my contract. When I went to get my keys and visit my storage unit for the first time, she got me oriented quickly and made me feel very welcome. The facility is very clean and seems very secure. If you need storage I highly recommend Extra Space!

Kr
Review №96

Austin was so nice and helpful! :)

Ma
Review №97

The light outside our unit was broken the whole time we had the storage. When I call to cancel the storage I was told I was going to receive an email. When I didn’t I called back to check on the cancellation and the person on the phone was rude. She told me “ your didn’t get an email because you didn’t give us one.” So why the other person I was going to get one? Overall, safe storage but rude customer service

Ma
Review №98

Since we moved in our storage back in January, we been so pleased and satisfied with all the help the store manager Ariana has been so helpful. Especially after loosing my mother and the storage staying by myself she’s helped me get through the hardship. The facility is very clean! I highly recommend renting your storage with this facility! Thank you so much for being so supportive Ariana!Maria Celaya

Ad
Review №99

Good people. Very helpful staff and secure facility.

No
Review №100

Extra Space Storage in Rancho Mirage is the best, Ariana made our experience perfect. She is efficient, kind, energetic and organized. Our two units were climate controlled, perfect for our July/August storage. We were very happy to work with Ariana and this super clean facility. Highly recommend this storage site

Information
49 Photos
100 Comments
4.9 Rating
  • Address:73750 Dinah Shore Dr, Palm Desert, CA 92211, United States
  • Site:https://extraspace.com/storage/facilities/us/california/palm_desert/1000000378/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_ODIzNjI4MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 760-324-7200
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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