Genesis of Palm Springs had a large selection of vehicles, finding the exact vehicle (color, both interior and exterior) and options Ive been planning on purchasing for almost a full year.The sales team was pleasant, as my salesman, Steve, made me comfortable by interjecting humor and pleasant conversations during the buying process.Todd gave me a fair trade for my preowned vehicle and there was absolutely no hassle in getting to a price that I was agreeable to paying. Gary provided a great loan rate that swayed me to finance a small portion of the balanced owed rather than using my cash. George in Service showed his committed interest in assisting me with getting a minor issue addressed in a prompt and satisfactory manner.Im looking forward to working with this dealership as the dealership of choice for all services needs going forward. (Had posted 5 stars initially, prior to my service ordeal.)Amazing how a purchase experience can change, as noted in my posting above that was written prior to my vehicle being in for service for 3 weeks. Very unfortunate for both the dealership and me. One doesnt get to have a do-over when it comes to experiences. Bought my dream car...that quickly turned into a nightmare given the service aspect.
An exceptional dealer with an exceptional service team! Go there with confidence!
Great experience. Actually enjoyed my experience picking out my car and going through the sales thing. The people at PS Genesis are so genuine and friendly it made the experience easy and fun. I know, it sounds crazy. I am very happy with my purchase and so far very happy with with this dealership.
We decided to go check out the new 2022 GV70 SUV. David Fleig was our salesman. Not only was he super knowledgeable of all the technology he was just a super great person to buy my new car from. We had the best experience from start to finish with the transaction. No hassels!!! Dave walked all the paperwork through, had the car ready to go before we arrived for our appointment, instead of 3 or 4 hours we were done and out the door in about 1.5 hours. This was by far one of the best car buying experiences we have ever had. Go see David Fleig at Palm Springs Genesis for your new car purchase. You wont be disappointed. Thanks for the great service.
I was an out-of-state purchaser and from the time I first contacted the dealership until I drove the new car off the lot was less than 24 hours. They had a great selection of vehicles and very reasonable pricing. The only problem I had, was that I needed several follow up phone calls before my paperwork was sent to my local DMV which happened about 2 weeks after my purchase.
Wonderful buying experience. Staff was welcoming, efficient and made the experience a pleasant one..
Easy to work with. In by 11, out by 3, with a one hour linch break in-between. Large selection of GV 80s to look at without leaving the Coachella Valley.
LOVE MY G80. SECOND ONE. GREAT CARS..........
Terrible customer service at the service department never work with this dealership in general. The service manager is very bad and very spiteful
I couldn’t have been more happier with the experience here, everyone was so polite, and straightforward with every single part of the process I specifically want to thank Peter for making my experience as easy as possibly, Im 100% recommending all of my friends or anyone who is looking for a Genesis or a Hyundai. From start to finish I have no complaint In the process or customer service we received.
Wonderful experience buying the exact car I wanted from this dealership!
I drove 2 hrs to find my car. I was treated with excellent service. Peter Keroles (salesman) is knowledgeable with car and sales offers. He went over and above to keep us happy. Peter had our car cleaned and full of gas. Ken Albert in finance department made the finance side easy. Thank you Genesis of Palm Springs, well worth the drive.
Great experience, thanks!
Palm Springs Genesis is where I purchased my Genesis.Its the absolute Worst experience Ive ever had. The Service Manager went for a test drive and Drove my car Home 85 miles away from the Dealership. The Finance Manager no only said he was out a Road Test the admitted he was on his way home. Now I use La Quinta Dealership which is a 10 Star plus Dealership. I would recommend the Dealership to everyone I know.
Great service and staff!
Purchased a Genesis,Next day I informed them that I would be in to pick up.car shortly after 2pmOn arrival was told salesman would be back shortly later was told about an hour, took the car and left,Sales Manager (lazy fat person) should have taken time or assigned a person to review new carLast purchase at that dealer will go out of town