Charged me 120$ for a oil change!!! Didnt even change out the oil added new oil and mixed it in with the old took them 10 minutes to fake it. Asked if that was all if they needed anything else since our vehicle was in desperate need of an oil change. Not even a day later a light saying engine oil change REQUIRED. Went to a different place they charged me 90 $ for 3 different services including the oil change and we where furious when they told us there was 2 different types of oil mixed in !!! I will be calling in for a refund.
Yes This Is A Good Place For Oil Changes And It Last Long . And Messions Too 😘
Horrible customer service & time management! please do not come here!
Love this place!! The staff is amazing.they are always helpful and courteous. Have been going there since they opened.Never disappointed. And they have tires.my whole family gets there tires, oil changes and brakes done there.
The older gentleman Fernando is great, everyone else is so rude and unprofessional. Never will I be returning there again. I recommend this place to no one!
Stellar customer service and impressive turnaround time with quality work.
11:20am Friday Morning, not another car in the service drive 4-5 employee walking around. Stood around for 5-10 minutes with no approaching to say anything.Been here a couple of times, won’t be back.
I just had an oil change in this service center @ Jiffy Lube 320 W. Rancho Vista Blvd. and what a BIG disappointment it was. It was a quick service less than 15 minutes so I had my suspicion, so before leaving the place I checked my dip stick and lo and behold the oil is still pretty much dark. I showed this to the technician and asked to replace the old oil but he said they have to charge me again. I uploaded a couple of pictures for everyone to judge if this is a new oil. I believe they just added some new oil to appear less dark. I also compared it to a new oil that I just recently purchased and what a big difference it was. I will never ever trust Jiffy Lube again! Ive known Jiffy Lubes bad reputation but still gave them the benefit of the doubt due to excellent reviews from other customers for this particular center. I hope this will warn other costumers to not trust this particular establishment.
I think my time here was wonderful. I only went to get my brakes changed and felt like I had a brother on the side he stuck to the job even when it was hard. This guy and all the other workers there are amazing and hard workers. Thank you look for the awesome job hard work and dedication. Thank you all
Holy Toledo! I am IMPRESSED! I have been to Jiffy Lubes before but never have I been treated so well and been taken care of so quickly and so efficiently. Every single employee was on their feet from the second I pulled up. They got to work and gave me my options, didn’t push a thing, and explained things when I asked questions. Boy am I glad I came in today! If I’m gonna spend money on an oil change and new filters and lights.... I’m 110% glad I’m paying a company (and it’s employees) who truly put their customers first. Well done! Keep up the good work. And people— if you need an oil change or basic work done on your car... look no further! You won’t regret coming to this Jiffy Lube location!
Everything went good other than they did not know how to process a gift card at this location.
Incredibly honest location. Very good work and fast. Im a customer for life. Oh yeah, the price is right too!
Came here the other day to get my brakes checked out. Kenny helped me out and was awesome! They seemed pretty busy but he was super friendly and accommodating. They checked everything out and made sure I left knowing that my brakes were safe to be driving on.
11/06 - 9:00amSo after a poor experience (Reviewed on 11/05/20) at store 1040 W Rancho Vista Blvd, Palmdale, CA 93551 and a detailed conversation with the District Manager, I was referred to this location to further assist the situation. The DM spoke to the Store Manager if this location (Matt) and brought the him up to date with the matter at hand.I was greeted upon my arrival and had my vehicle brought to bay almost immediately. Soon, the SM came out to greet me and informed me of what will take place today with the service. I voiced my concerns and recent observations; extreme and excessive amount of heat coming out of the engine, a smokey engine after a 20 mile commute and a clogged/mutter noise observed during highway commuting. The SM took everything into consideration and informed me that he will personally complete a new oil change and will walk me through while I also observe the entire process. One of the first things the SM checked was the engine oil level. SM showed me that the color of the oil was very dark and didnt seem replaced. The oil level was well above the max line and appeared to have over saturated the engine which may have contributed to the smoke. SM then proceeded with this new service and went over in detail. The SM is highly trained, carried a high level of professionalism and was very informative throughout this service.After about 28 minutes to complete this oil service in detail, the SM informed me of the following issues and errors:- Excessive amount of oil was found all over the entire engine- Excessive amount of oil was found onto the exhaust pipes- High amount of oil within the Oil Pan- A very dark color in the oil that was just replaced- Washer fluid was low and was topped off- Coolant fluid was dark and replaced- Oil plug had gunk built up and was cleaned- Excessive amount of gunk on the under carriage- Engine oil level was well above the requirementUpon completion, the SM said to come back should to this location and he will see to corrections should the previous issues arise.I then went on a 42 mile commute and had no issues what do ever. All previous concerns were addressed by the SM himself.I followed up with the DM and gave this location and the SM high praises and acknowledgement of their time, detail and care of matter. I did inform the DM that I will not be returning the the previous location, however, due to his immediate response and how true professionalism I will be returning to this location for future work.This location should be modeled for their; cleanliness, communication, organization, teamwork and true professionalism as demonstrated by both Dave and Matt.Huge thank you to Dave, Matthew and the entire crew at this location.
Manager was honest and told me i didnt even need a oil change. Cant find honest service like this these days.
Quick service... As promised. Fair rate. Cool waiting area.
They dont listen to customer only wanted an oil change I had just changed my air filter and they charged me for that too very upset
The service was excellent and fast.
Just left this store after getting my oil changed and tire rotation. It’s Really nice and clean and I was done in less than 30 minutes. They guys working there were really cool too, not pushy but seemed like they knew what they were doing. I will be back
These dudes are super cool. Always take great care of me and my wifes cars.
This was for my granddaughters car and they did an excellent excellent job
Best tire prices Ive found so far. I price shopped three other places places and this place had the lowest price. They were installed and balanced next day after I ordered in just over an hour.
Are very slow. I waited 3 hours.
Used a coupon to get an oil chamge and they were great. Brian (manager) was friendly and knowledgeable. Unlike other places (wally world) they didnt have people standing around and they had me in and out in less than about 45 minutes. They just might earned a customer for life, only time will tell.
Polite and good fast service!
Wanted to much money for synethic oil change. $80.
This locations is by far my favorite place to visit for maintenance. Staff are friendly, fast, and honest. The upselling of services are not pushy.
Went in for an Oil Change, Tony the Manager was very helpful and had me out of there in about 10 min. will be back for sure and will recommend this place to all my friends.
I went there for a brakes repair and the service was great the employees were very great and helpful great price and the wait wasnt long at all great job ill be returning back again for other services
Excellent service, great customer service
Fast and Friendly service.
Took them 8 min to change the oil and filter in my car, well priced and great service, will be back for sure
Went in for oil change and the service was fast and Awesome. Tony the Manager was very knowledgeable and helpful. Will be back for sure.
Amazing service and prices, These guys are professional and know what to do, I dealt with Tony the Manger who was great.
John was great, very helpful
The Best
Just had a wonderful experience here they kept me happy because I got my rotor and breaks done at a great price and they have great customer service I will be back
Would not recommend it they didn’t put enough oil on the car or even swapped the filter the only checked the liquids and add cooling for the ac didn’t even rotate tires or anything waste of 100$
Customer service its not good, promotion its $29.99 but its not available to used he wanna charge me $64.99 for oil change conventional oil.
They forgot to close the lid on the air filter not enough power till I got home and notice
Great service, fast, and Uber friendly
Got 4 set of new tires Cheaper than anywhere else in AV.
It is a very clean place but there is a lot of disorder in the staff, it is not known who attends one. The one from the office is in the workshop and attending the office needs more staff
Very good
Excellent