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Ace Hardware
16921 E Ave O, Palmdale, CA 93591, United States
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Ace Hardware
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Is
Review №1

Always a great experience here. The Caucasian male who is a little heavy and maybe about 30?( I apologize I just don’t know your name) is the best employee there. He always knows what he’s talking about and very knowledgeable about just about everything. He will even tell me if they can’t or don’t have it to just drive to Lowe’s or Home Depot. Not going to lie it’s a little overpriced but beats driving into town.Much love ❤️

De
Review №2

Joe was super helpful in getting us the item we needed right away. Billy was also knowledgeable in getting us connected to someone to help with our installation needs as well. The cashier was so nice and patient with our check out process too. Great team work. Definitely worth the drive out there.

Be
Review №3

Friendly and quick, though it can be annoying when the lady at the front is screaming to the employees towards the back (not angry but super loud)

Do
Review №4

Gary was awesome at helping me get the right parts for my brother. Ace is the Place helpful and always if they dont have it they will see if they have something else that will work maybe even better. Thank you Ace Hardware.

Pa
Review №5

The prices are very high here. You will save a lot of money if you drive the extra 15 miles to town to go to a Home Depot or Lowes.At Christmas time i did get some great gifts at great prices. Like the huge screwdriver set for $20 (i bought 3 of them) and the Drill Bit set for $20.

Ty
Review №6

Two stars just for the male who works in the aisles helping customers. He’s awesome, always friendly and willing to help. However the ladies in there are exceptionally rude, and seem like they’d rather be anywhere but helping a customer. Everyone has bad days, so I gave the benefit of the doubt however I’ve had the exact same experience my last 10 visits. If it weren’t for it being the only hardware store in Lake LA I’d never return. I dread going in because I give exceptional kindness and receive bitter looks and attitude in return every time I visit.Very unfortunate service to represent the Ace Hardware name

Ch
Review №7

HIGH EVERYTHING IS HIGH OVER PRICE ENTER AT YOUR OWN RISK....

Ma
Review №8

Customer service is always very helpful and friendly

It
Review №9

Old school store with modern smaller supply of goods. Had what I needed.

Ra
Review №10

Better than home depot faster easier and friendly knowledge staff

ES
Review №11

Ace Hardware Palmdale location is in Lake Los Angeles, or Acton. Its a small hardware store, but is really packed inside, they have a lot of hardware and some stuff that the big retailers dont have. It was worth the trip, I found a coupler that Lowes and Home depot didnt have.

Ev
Review №12

A little bit expensiveBut I like it

Su
Review №13

Looking for one thing and lady at front wasnt friendly. Kept talking with employees while I was waiting.

Vi
Review №14

I always find what i need and bill is very knowledgeable and the girls or very friendly

Ne
Review №15

Great local store. Always sending coupons. Staff has been friendly everytime I have went. Convenient for the residents of this community if you dont want to drive 30 min to Home Depot. Will have to see how online to store works.

Ra
Review №16

Very convenient location and super friendly people. Be sure to join the ACE club for points and special offers.

al
Review №17

Ace hardware is clean people are nice and friendly its very easy to find what you need I love it

Mi
Review №18

Who is ever is working today on January 28th, 2021 at 1:32pm has been really rude.. Two days in a row she was very rude to me, cutting me off and trying to hang up on me mid sentence. When all I was trying to do was ask about the uhaul prices, she would just say “THERE not available, Bye!” And try to hang up as I’m trying to get more info. This is the first and last time I will try and get buisness from this business.

Ro
Review №19

The workers are so friendly and helpful

Ch
Review №20

I is a good hardware storeConvenient prices are a bit high

Ed
Review №21

Well Organized, good price and hot deals 👌

Ma
Review №22

Pretty nice and informative. Knew what I needed right off after just a questions. Like the small town feel.

Mi
Review №23

This place is great, good prices knowledgeable staff. If you are stuck or unsure about your project the will get you to what you need. I hope here all the time. For lake la it quick and convenient. Definitely recomend!!!

Ma
Review №24

Always find everything i need and want. Wonderful friendly service.

ja
Review №25

Always a friendly environment there. The staff is kind and knowledgeable. The pricing is a bit high but its better than running to town for just a few things. Im a long time customer and will continue to go there.

An
Review №26

I picked up a uhaul truck here... everyone here is very nice and welcoming. Thanks ladies

Di
Review №27

Only place in town

Jo
Review №28

The staff at this place could use personality help maybe only one or two pass my criteria for being Pleasant and helpful but they do have nice stock of products

Cr
Review №29

I come from littlerock to go to this ace because theyve always got what i need. worth the drive. always had a good experience.

Em
Review №30

Ace has always been the place for me and family. We are a working family and we always shop at Ace for all of our business supplies.

Po
Review №31

Not a great customer service she look in a bad mood... She should just stay home instead of coming to work with a bad mood just saying...

Uz
Review №32

Love it there!

ju
Review №33

Very helpful personal!

Ce
Review №34

Great service the gentlemen named (TITO) is always helpful .

Cr
Review №35

Everyone there are always very welcoming when you come in, they have knowledge on things I need and if I cant find it they help me, I love the fact they have coffee available while I shop! All the girls are beautiful and so nice, the gentlemen are nice as well, super clean and fun atmosphere! Yes it is a maybe a couple dollars more than Home depot or Lowes, but I save gas and support my local store as well as having someone right there to help, you definitely dont get that at Home depot or lowes! Ace is definitely the place !

Tr
Review №36

Personalized service. Went in needing something that didnt readily exist. The awesome staff personally found fittings that worked together to make our project work. Thank you so much!

Ja
Review №37

Good place to find what you need for home improvement, and a well organized hardware section for just about anything you can think of. Be sure to join ace rewards and get $5-10 coupons every month.

El
Review №38

They are a great local Hardware 1-Stop-Shop location

Le
Review №39

I tend to shop here as a last resort the help doesnt really want to be bothered

Mi
Review №40

Nice place the employees so bery helped i like it

La
Review №41

#1 stop for my Traeger grill supplies

c
Review №42

Lots of stuff. wish I hadnt forgotten my coupons.

We
Review №43

The only hardware store in town.

Na
Review №44

They are Amazing let me break the reviews rating i give 5 stars Excellent. Service and cashiers and good.

Ty
Review №45

More convenient than driving to Lowes or Home depot. Prices are kinda high. The customer service has improved. They have lots of home repair items, garden needs and tools.

Ll
Review №46

Always have what I need and Excellent customer service

Ch
Review №47

Friendly service, had what I was looking for in our small town.

Mi
Review №48

The lone authentic hardware store in the Lake,hats off.Everything you could need to add that curb appeal or functional living.Season after season very much needed and appreciated.

Pa
Review №49

Prompt Service, Curtious, Polite, Helpful And Informative, Daisy And Billy Top Of The Line🙄

Ge
Review №50

Found what I needed.

Ro
Review №51

Stock and product are limited, it is a small store. It has many of the commonly use items in stock. For other items you will need to run in to town.Employees are friendly and helpful.

An
Review №52

Nice store very well organized! & the staff lady there was very helpful & attentive!

Je
Review №53

Nice to have around for quick last min. items.

Je
Review №54

For a small store? They cover everything!

Cu
Review №55

Watch out for that jason dude. He keeps trying to get me to register for coupons

Sa
Review №56

This is a great store with good customer service. Staff very friendly and helpful.

Da
Review №57

There ok

Su
Review №58

Had all three items we were looking for. Staff was very helpful.

Ti
Review №59

Great little store in our town,very help full,kind.

Za
Review №60

A good little hardware store in a small town, friendly staff and they have a good amount of stuff, basically everything you need for the diy weekend fix

Lo
Review №61

Love this place. They have every thing you could possibly need.

DE
Review №62

Very friendly worker bees and very helpful.

Jo
Review №63

The white 30s male that works there is the most knowlageable

TH
Review №64

Been shopping with this ace since they opened and have yet to be let down on product availability and customer service. Its always a pleasure to shop there.

Ki
Review №65

Great friendly staff.better than going to town.

Gu
Review №66

Ace for locals..no need to drive to the big warehouse!

se
Review №67

Friendly service. Get a membership card.

Sa
Review №68

Went in today and there was an employee who help me get everything i needed we coudnt find the correct spacer i needed but he went and cut me a piece of brass tube that did just the correct job i wanted i didnt get his name but he was maybe in his twentys and american. First time i came here for my hardware. Just the cashier krystal can be better at costumer service if i didnt write down the pruce you expect me to go back n wrigte i mean as an employee she could of been like of thats fine let me go get it for you lazyass

Ca
Review №69

Be careful about their $0.50 transaction fee

Di
Review №70

All staff is super friendly and soo soo helpful

Sa
Review №71

Fast friendly helpful clerks

Jo
Review №72

This place is a treasure chest. They have everything

Ol
Review №73

Just about every time I went there they had it and they gotgood customer service

Jo
Review №74

Rude staff high prices

ta
Review №75

Never going there again. The lady at the counter likes to say mean and rude rumorish things about customers that just left.

Lo
Review №76

Good local store, friendly associate

SE
Review №77

Become a member. I got a 5 dollar coupon and a couple of 15% off coupons.

Gr
Review №78

They never have what you need when you go there worst hardware store ever

Ze
Review №79

Very nice place fast service

Ja
Review №80

Friendly customer service. A+

Sh
Review №81

Very friendly and helpful

Me
Review №82

Horrible service, racist attitudes from MAGA.

Jo
Review №83

Just about everything you need for repairs to your house

Ka
Review №84

Uhaul there is awesome

Fu
Review №85

Its cool

je
Review №86

Expensive if you ask me but what do you expect in middle of nowhere

jo
Review №87

Not much of a inventory of decent lumber all old and bent

Da
Review №88

Friendly staff. Clean

Ke
Review №89

Great hardware store

Ra
Review №90

I got what I needed

Da
Review №91

Always helpful

Da
Review №92

Very good help

Ms
Review №93

Decent place

An
Review №94

Their like a mini home Depot

Wi
Review №95

Good store

mi
Review №96

Crystal is the best

J-
Review №97

Looks sad.

Ma
Review №98

Excellent

RA
Review №99

Horrible customer service.

Ro
Review №100

Great sales

Information
28 Photos
100 Comments
4.3 Rating
  • Address:16921 E Ave O, Palmdale, CA 93591, United States
  • Site:http://acehardware.com/store-details/16070
  • Phone:+1 661-264-1178
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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