Front cashier speaks right away Hello and questions on any merchandise let them know right away .Customer service is A+ and Harbor freight is for the father and working man that needs any type of tools for any project and the tools are very affordable for the surrounding communities thats the purpose of all men & women shopping at Harbor freight just ask any one that shops at Harbor freight .
If you need tools, this is the best place for it, great prices, and better customer service than home Depot.
Love this store great prices and friendly helpful knowledgeable staff!
They most likely will have what you need and at a good price.
Always clean and organized. Quick stop if you know what you are looking for.
Is the worst customers service I have been got first the store always empty employees hiding in the back using the phone I ask a few items that I needed none was available to not even try to help or answer my questions, is that kind of job where they paid you just to be there easy work congratulations CEO
I can always count on Harbor Freight for decent tools and gadgets at good prices. They almost always have what Im looking for in stock.
I would give 5 stars, but the quality just isnt there.Nice store, not so nice part of town, but centrally located.Harbor Freight has got me out of a few jams! Lets be honest... you need a tool, but dont want to spend the money for the name brand tool. Where do you go? HARBOR FREIGHT has it!Actually, they were out of engine hoists the day I went in looking for one. So I bought elsewhere, couldnt wait a day or two for them to get restocked.I always get greeted at the door, and always get immediate help from an assistant when needed.Good stuff.
Its harbour freight... gotta love cheap tools
Went to get gardening tools chip and good quality
Usually come through in a pinch for cheap priced tools for the non professional occasional non everyday high use tools pros or business would need.... Palmdale location is very nice and usually has better inventory on hand than Lancaster store
I was at register three a closing time and the bill was $117 and I accidentally gave the cashier $220 and she gave it back God bless her God bless her God bless her 0
Deals not so good. Used to be better. Now lots of conditions.
Today I jus got electrical stuffAlways nice to be there.
Great prices, friendly and helpful staff. Awesome return policy. And always updating their display for new tools.
Great place...very helpful! Will definitely be going back!!
This location always has the best ever employees on staff ready and willing to help me. Im able to get in and out with their help with finding what Id like to purchase and verify stock in the back if its not on the shelf. I can easily locate a staff member when seeking assistance. Never understaffed.
What kind of values does this business have with staff and customers who attend this store every day, people without a mask enter there and there is nothing they do about it, following the requirements of the CDC and the health laws of Los Angeles, today I attended the palmdale California store there was a person sneezing and coughing all over the store without a mask on these at this time we dont know if someone could be contagious of Covid-19 and it is better to avoid, I told one of the employees named George to please tell him to wear a mask for all safety, because for that people that is not being accountable using mask put all of us who were inside that store at risk, nothing was done about it, I when I went to the cashier, I spoke with the person named Gaby and she called her manager, Jessica, she replied we cant force anyone to use a mask or refuse the service for this reason it is not allowed they can offer you a mask that is all they can do if they do not want to use a mask is fine. They can let someone enter without a mask sneezing or coughing, putting all employees at risk and general public, what value do they give to customers this business, we are going through a difficult time all over the world with this pandemic that we are living the store need to be more awareness and do things correctly following the standards required by the cdc and health laws, please clients report this type of behavior because we all have families and we have to protect ourselves and ours, be very careful if you go to this business which is not requiring the necessary standards to protect their customers and employees ridiculously have signs outside the door where it clearly says that use of masks is required inside the store, outside more to advertise it has a sign thanking the frontline really how that sarcastic and incompetent if they thank those first responder that put their life and risk to save our lifes harbor freight of Palmdale should help them by following the necessary requirements to not spread more this pandemic, but I believe that this business is only interested in your financial funds and nothing else, the only thing that I recommend that you be very careful when you attend this store and share this with colleagues or people that visit this business they needs to have care of the employees and customers because it is not fair and correctly what they are doing in this locality.
We got a 3 ton floor jack on sale. Couldnt use the 20% off coupon or the expired freebie! Sad. Quality and refunds great, no matter what someone says. First time to use your app today, forgot the flyer at home. June Perkins
Love them its reminds me of a walmart filled with tools and accessories for a good price. Some tools are cheaply made tho I will admit but most have a warranty
I didnt gave them 5 stars due that some issues with the advertizing, (to me looked like deceiving) they advertized 20% off for fathers day, at the check out I was informed that certain items were not in that category,, not fair that is deceiving.
No problem to find whatever they sell the store is well organized clean and well stocked like heaven utility you go to check out,everytime I have been to this location it is a long wait before just one register two at the most ring you up and it is a mait I tell ya even if Im the only person in line buying a sanding sponge still a wait sometimes I just set my stuff to the side and just walk out after standing in line second or third person back and a half hour will pass and the line still hang moved?and the one or two customers in front of me will have just an item or two nothing crazy, except the wait
Clean, organized and staff were friendly and helpful.
Always find what Im looking for.... (tools)
Had a trailer jack but not a foot pad for the trailer jack
Almost everything I needed was at harbor freight for a great price. The folks that work there were helpful and friendly. The lines to check out moved very quickly despite the quarantine conditions. Even the greeter at the door was super friendly.
Kind of far out.
I purchased a temp gun which i bought at a great deal
Grown ups toy store
Place is always great to buy stuff there and I always spend on more money than what I need to
Great place to get those tools you need at a reasonable price
Great selection of tools in good sized store.
Finding associate is a challenge but store is very well stocked
Fast friendly service they had the right tool atcthe right price. Everyone loes this store. Even the ladies.
I really enjoy this place. Its got good stuff and not as costly as lowes or homedepot. Love their tool storage options.
Harbor Freight has inexpensive tools that allow me to get small jobs done and not break the bank. Go somewhere else if you need professional quality tools.
Great tools, reasonable prices, and always good customer service.
Some shelves are empty, otherwise helpful staff, excellent prices
Whos the cool store for men
First time ever shopping here and my experience was wonderful.... thank you
I enjoy going to Harbor Freight Tools for quick runs to the store... Beats driving all the way to home depot or Lowes, yet the quality of tools arent as reputable.
As always, had what I needed and at an affordable price. Especially nice and close.
They are upping their game.Especially on the compressors and generators.
Knowledgeable staff great customet service
Certainly the best of the two stores in the antelope Valley. Occasionally they are shorthanded at the checkout counters. Occasionally get an employee with an attitude. But mostly well taken care of there.
Clean and stocked, friendly service.
Good prices, good customer service and friendly people.
Im so glad 5hey moved to Palmdale i just dont like they look at me like Im going to still something
Service excellence
Very seldome do I give 5 stars. But Harbor Freight Earned them all on this trip.. :-) Even with all the virus stuff going on, the staff was very courteous and helpful. I had a few questions which required more knowledge than what was printed on the packaging & they had someone to answer them all..
It opens early which allows you to get a tool early
Great service very friendly
Good place to get tools
Ok place pretty big inside
Great place, great prices, quality of stuff is up to par with others, staff helpful friendly and knowledgeable. Love this place.
Good prices and a lot tools .clean store and nice costumer service 👌
Ample parking, friendly and helpful staff. Great prices and selection. I have picked up everything from power tools to security cameras to patio umbrellas to flashlights and cadt iron cookware. Lots of treasures down every aisle. Worth a look with every new project..household and automotive.
The store can be awesome at times and other times it can be dreadfulIt probably has to do with personnel working it.Today is Friday and I shopped in the afternoon and it was awesome 👌The dreadful times, I have shopped in the mornings 😣
Great prices and wonderful service.
Very good prices, would be nice to have more people to help .
My go to place for yard stuff
These guys are REALLY helpful! Excellent service!
Really good prices
I like it they do have more products than Lancaster ca store. I like the staff at Lancasters store very friendly. Including Palmdales.
Nice store for any no profecional job thwy have everything you need for s good price
They are very helpful and friendly.
Harbors great for tools to get the job done and most told now come with a lifetime warranty so thats an added bonus. This was my 2nd time to the Palmdale Ca. Location and its ok. I prefer the Lancaster store better because I know where things are. They were all out of AA AND AAA batterys and they said Lancaster was too. So that was a bummer...Picked up a new Earthquake XT 12v lithium 3/8 cordless ratchet wrench kit and other various electrical parts and tools for a wiring repair on my 06 Chevy Silverado. Harbor Fright for the Win again you guys rock!Forgot to bring in my 4 x 3-Ton jack stands that are under recall for the 2nd time in 2 months. Hopefully the next batch are Life worthy 😉.
The deals are OK but dont ever buy cordless power tool because not only do you have to buy the tool you have to buy the battery its sold separately plus you have to buy the charger for the battery so a $79 product ended up costing a $197
Good customer service
There shelves are empty, and they dont know when anything is going to come in, its not there fault, it just sucks though. Love the place
There is so much to say. Great deals, fair prices, knowledgable staff, great hours, clean floors, organized shelves, catergorilzed well, friendly staff as well, professionally managed and excellent service. I only wish that it were a 24 hr store. Nothing beats an awesome tool store with discounted prices. Its like a professional yard sale. Indoors. So much for nothing to say...
They have tools you cant imagine, nice, keep up the good work.
I went to find a very long handle screwdriver. Which I found it. When I purchased it and took it home. I try it and its seems very cheaply made.. I didnt care for it. I just rather to return it.
Love those 20% off coupons! I saved $30.00 on a vacuum pump.
Wide range of useful items. A nice environment with great service.
They sell only sets of wrenches, but I wanted to complete the sets I already have, Why dont they sell you one wrench at a time, I suspect thieves steal them...
Be careful of the driveway enterance. I saw a car miss it today (its not well marked) and high center on the ditch. It took 8 guys to lift and push him out... Otherwise great prices on tools and stuff...
I bought a cement mixer and besides all the bad reviews the cement mixer had I gave them an opportunity bad decision, its a hassle to assemble, missing bolts, nuts, and after 3 days finally mixer was assembled and ready to use after couple of loads mixers flywheel broke. I took it back to store and I was not offer to obtain new one in fact the supervisor had no Customer Services Skills very rude (James) Harbor Freight on Palmdale, Ca. I got a refund and took my money to Home depot paid more but well worth it.
Better selection than the store in Lancaster,CA. Good customer service.
Love this place
Nice customer service
Fantastic sales & service
Fast service, courteous and great price for what I was looking for....
Effiecient and cost effective. Friendly staff. Lots of choices.
I went there looking for a knife sharpener they didnt have it. They had the engraver that I wanted . I was lucky enough to meet the district manager I didnt get his name he was very helpful. It was a pleasure talking to him.
Great customer service
I love the coupons they offer an send to my house for tools
You have to go to Harbor Freight wants to understand what Im trying to say it was a visit to Harbor Freight. Nothing more nothing less standard expectations.
You can find almost any kind of tools you need and have great sales promotions
Their okay but every power tools I have bought there has not lasted me over a yr
Friendly staff and much to choose from. Last weekend we went to purchase a 1/2 in drive impact wrench. Found the one, most common wrench size and most sought after, only to find that it wasnt in stock. Everything at the display indicated that it was in stock and available. Was told they dont carry it for theft reasons and the employees made a mistake. Another victory for online shopping!
Very friendly and helpful. Always greeted upon entry, great deals on all their merchandise.
Highly recommend this place for all your tool needs. Great deals on most items in stores. You can even get some free stuff with coupons on occasions. The employees all have good knowledge on tools and theyre a great help and friendly.
Good service friendly. Workers
It was a very nice experience. Lots of useful things. Will visit again when needed.