What a helpful friendly place you walk in the door that creature if you need help theyll take you by the hand and show you what you need not like the big-box stores that run from you large collection of nuts and bolts just a great place

You always give great service. Thank you very much chuck

Was very clean employees were nice I will return to this business again soon.

Nice folks. Over charged on glass . The price on the board said one thing but cashier said another, price change he said. But I will keep going there looks like they have everything a guy needs to fix things.

I wish I could give a higher review but I just can’t. The employees follow customers around even when they don’t need help. It’s just awkward. If I need help, I’ll ask for it. Also it’s overpriced and doesn’t have a very good selection. Most of the time they don’t have what I need.Also the manager/owner/whatever is very rude.I have pretty much stopped going there now and just go straight to the one in Ellenton even though it’s farther away.

This is a very clean store with great customer service!

Great selection and plenty of staff on hand to help with any questions you may have.

Great store. People friendly and always someone to greet and assist you. Great variety.

I found what I wanted nice clean store

Went to this Ace because our other local Ace refuses to mask up! Everyone here was ! Positive!Looking for a new circuit breaker, had the old one to compare. First clerk admitted he didn’t know electrical and would get me someone who did. I found what looked like an equal replacement but model numbers were different. The electric guru showed up and I asked for his opinion and he said “If it doesn’t fit you can’t return it!” So I put it back on the shelf and left, as he smartly commented “Have a nice day”People complain about Amazon taking business from local stores but I ordered the parts from Amazon and got them the next day ....and I could return it if it didn’t fit, and don’t have to risk getting covidGonna think about it before I go back to either of these stores

Very pleasant employees and helpful

Great neighborhood hardware store.

As a former owner and long time supporter of local hardware stores it breaks my heart to leave a bad review. I went in asking for a specific item my mistake was not verifying they were correct. The next morning I returned to the store to exchange the items for the correct ones but because their credit card machine was down they did not want to apply my items to my purchase even though I had a receipt showing the price paid and cash to pay the balance due as the correct items were more expensive.

Staff welcomed me as I entered the building. Assisted me in locating everything I was looking for. Great customer service and very prompt.

Great store! Natalie was helpful and friendly!

Clean, neat, well staffed, friendly service. You are greeted at the DOOR! Parking is a little bit challenging but the building is close to the road. Nice store.

Its a convenient hardware store if you live in the area with most of the essentials, although it is small. The employees are friendly and helpful. They are well staffed and someone is always available for questions.

You need/want it? They have it, and then some!!

As they say ACE IS THE PLACE

Helpful friendly people no place to park

Great service, I was taken to just what I needed. In and out!

Helpful service. you are better of asking them for guidance in the store, then looking for it yourself. my top spot to go for finding proper screws, drill bits, light plumbing repairs...

This has been here since I was a kid...says a lot for a store...everyone there is very helpful and greets u with a smile so if u need nails or brackets or even lawn decorations...geez even paper towels...this is the place😁.

I really like Ace Hardware in general this location is a little hard for parking but had what I needed Ill be back if I need anything again. Although they arent always the cheapest.

A better mix of hardware and PVC Parts than the big box stores.

Friendly staff. Carriers decent inventory so you dont have to ride to Lowes or Home Depot

It’s a cute small store, just i think it’s overpriced, good customer service!

Hate to start the New Years off with a negative but a wheel doesnt get fixed unless it squeeks.. Each time I walk in the door, Im greeted and asked if I needed any help. I say no but everytime after finding my item I would look over my shoulder and see the greeter close by trying not to look obvious. The last time I mentioned it to the cashier and was given the excuse he was just there just in case I needed help. However, there is no longer a greeter at the door while following me around the store. Yes, Im African American and yes this is profiling. No worries, I will spend my money elsewhere.

The greetings you receive as you walk in is always nice! Immediate service and knowledge is why I keep coming back!

Very kind helpful people. This was my first visit to this store & I will be returning. The store is clean & everything has order, making it easier to shop. The prices are good too. I was in & out in a few minutes & yes they were wearing masks.

Excellent everything.

If I could go in the negative star rating I would. I’ve never written a review on any company but that changes today. Been in this store dozens of times for last minute parts to complete a project, always overlooked the marked up prices in leu of convenience. Walked in today and asked to use the restroom, I was told it was for paying customers. I explained that I had every intent to pick up some plumbing couplings to finish up my kitchen sink but apparently that was not suffice. I was in my work uniform and had been on the road longer than expected and really needed to relieve myself. Today is the last day I will step in this store and it’s sad because it’s so convenient but my money is better spent in a more hospitable place, I will be driving over the bridge from here on out.

Pros:- clean store- friendly staffCons:- limited parking- no 1 lb propane cylinders ...salesperson stated none in stock for 6 months . (Walmart had in stock)

Staff very friendly, available and willing to help you right away. Everything I needed was there. I havent been in a hardware store for years and forgot how much stuff is in there. A month ago I ran all over town looking for 4 ft lights for the kitchen, couldnt find any, had to order on line, then go pick up. Without lights for a week and what do ya know had plenty and variety right here down the road from my house at Ace.. great store. I just think when you buy a 5 gal bucket the lid should be included.. 😁

Very helpful and friendly and they have everything you can think of plus they have what you dont even know you needed but its there...

Good service, price a little high. Clean. FriendlyService.

Helpful and friendly. Got everything I needed.

Allways very helpful..Great staff. Friendly and fast service

Ace is a horrible place to shop..and you are treated like a criminal..if you try to return something..!! I have 2 within a few miles of my home..will drive 15 to shop Lowes or Home Depot..

They have everything. Great alternative to the big box stores.

Good prices and nice employees

Always helpful no matter which one we stop at!

Great place to shop. Employees are very helpful with finding anything you need.

Always have what I need in a pinch

Friendly and prompt service

Great service.

Very friendly and helpful. Parking lot is a little crazy though.

I love this location they gave me an organization

Great staff

Very helpful staff .

Small but well stocked local store and always willing to put any item on next delivery order. That works for me.

Great place to find most things you need for home repairs and very friendly helpful employees.

Good service, Jubal was most helpful. Park on the side, or back of store; tough to get back on the very busy # 41Visited again today 9/28/20Excellent customer service; greated at the door with a hello, welcome, then by a staff member asking if I needed help. Yes I do was my response. He immediately took me to the items I was looking for and asked; is this what you are looking for, and I said perfect! At check out the staff member asked if I found what I needed; yes I did. Checkout was fast and entered my award card for $ 5.00, and finished check out. If you sign up you get an email with discount dollars. Good feature! Great Ace Hardware for service, and well stocked. Parking was easy, however was not the weekend, which parking area is crowed.

This branch is getting better at keeping supplies stocked now that is has been open for a year or so

Awesome service. A little pricey.

Cashier was very friendly and helpful. Its a very small store, sort of tucked away. Ive been there several times.

Easy access. Friendly help. Had what I needed. Thanks

Fantastic Service. I was greeted by no less than 4 employees as I was walking through the store following the employee that was guiding me to the item I needed. I believe I have found my new go to store for my hardware needs.

Its very irritating when the employees stand there watching you and follow you from aisle to aisle as if every customer is a criminal. I cant stand going to this store.

Super helpful staff. Everything Ive needed, everytime.

This one is in Palmetto where we have needed one for a long time. their staff is quite knowledgeable or they will find someone who does have the answer. prices r a little higher but I have not been in there and not found what I was looking for. last trip I explained to the man helping me what I was trying to do but didnt know what the items were called, he knew right away. good work guys

Great service and very welcoming, especially in these times.

Home town feel.

Mask thing over done but they took the time to get me what I needed to be on my way.Google search was trying to force me to go to Home Depot and then routed me to the store in the next town over.I had to go to the Ace website to get to the right location. Google sucks at finding things in Bradenton and just sends you over to Ellington. Need to get with BBB on that as well as with city business associations.

Super helpful people, lots of items.

The people in this store are very nice and love the size of the store. Can find things quickly because its not a big box store!

Vary good customer service

Racists and bad costumer service.. Didnt get five feet through the door and the elder lady goes up to the cashier telling her she was going to keep her eyes on us the 2 minutes we looked around her and an elder man followed us around looking at us making us feel so uncomfortable i told my husband lets leave im not spending my money at a business ran by racists

Friendly, clean and knowledgeable

Had everything I was looking for and they were helpful for locating the things I needed. I would always rather support their business than the bigger corporate chains like Lowes and Home Depot.

Palmetto ace hardware has a great selection of hardware and home/lawn goods and their staff is knowledgeable which is refreshing!

Service excellent and very clean store

Fast service, had the sanding paper and paint needed. Fastest store Ive been in, Palmetto.

They had exactly what we were looking for!

Lots of gadgets for the car lots of gifts ideas for ladies and good quality cards

Excellent service staff was so friendly and helpful!

Went in for a bulb for my laundry room, had the measurements, but not the size! Thanks to the gentleman that helped me out by asking the right questions, I got exactly what I needed! Thanks for going the extra mile.

Best ace around

Super friendly and helpful staff. Easy to find lots of little odds and ends.

Great customer service, definitely will be going back for whatever i need .

Theres always someone to attend you and help you quickly find what you are looking for.

Nice little store. They had what I was looking for. In and out quick. Pricing was pretty high though.

Clean very helpful customer service

Usually got what u need

Good customer service 👍

Nice people good inventory

Always forget about this small hardware. Great customer service, pretty good selection.

I was sbopping here all the time for business and home until july 3 2020 when they started badgering me over not having a mask on will never go back there

The employees were great,friendly and very helpful

Its 634pm and you just closed your doors. If you advertise you close at 7pm you should stay open til 7pm. Not 6:34pm.

Totally impressed with this store and the staff. Very, very helpful and kind. This will be my first stop the next time I need a hardware store.

Although I liked what I brought I dont liked the fact that they dont let you write checks and I had to use my credit card and had to use my pin number which I never use.

The workers are super nice and caringAka Mohammed

Good selection but parking is terrible.

They had exactly what I was looking for.

If you needed odds-and-ends nuts and bolts theyve always got them

Great store and awesome people

I bought pesticide spray to treat ants outdoors and realized per the label instructions that it wouldnt cover the specific type of ant we have. Came back to return with receipt two days later and was told because the label was peeled back(where it says Peel Here for details with a self-stick label) that they would not be able re-shelf the pesticide and therefore would not give me a refund. The label literally sticks back and is only there for customers to see if certain bugs can be killed, something that I failed to look at in store. Flabbergasted and will never go to this ACE again... Ellenton ACE always goes above and beyond so I will keep going there. Luckily it was only $9 to learn this lesson but the principal of the matter was the way I was treated by the cashier and manager on duty.Aside form that experience initially shopping there was pleasant and the gentlemen were helpful and attentive.

Its wonderful to get small town service in our local hardware store!

So great ful ACE opened back up here in Palmetto! Love the small town feel of this store the guys are always helpful!