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Gulf Marine, Inc.
1884 Martin Luther King Jr Blvd, Panama City, FL 32405, United States
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Gulf Marine, Inc.
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ma
Review №1

They had everything there my husband needed for our Suzuki 15 horse. Didnt have to wait for back order of anything. Hes changing the oil and things. Michael the gentleman that helped us knows his stuff. Thank you for the great service.

C
Review №2

I can’t say thank you enough to Rich, Josh and Michael. I was involved in an accident that ended with my boat coming off the trailer and sustaining damage, as well as a totaled trailer. 6 months prior to the accident I had Gulf Marine install a power pole and Jackplate on my boat, and that first experience told me Rich was the man to call for this new issue. He told me he had a great fiberglass guy and they would get me taken care of. Sure enough, the work on my boat was phenomenal. I looked hard and could not see any sign of the damage that was there prior. They did a fantastic job. Rich, Josh and Michael were easy to deal with, kept me informed of what was going on and just all around have great customer service.I will recommend them to anyone I can. Thanks again Gentlemen.

Mi
Review №3

Under staffed, but good info

Bi
Review №4

Had my boat repowered at Gulf Marine,If your looking to get your boat taken care of this is the place,Boat runs awsome and as with anything had a few little corrections and they jumped right on it and I couldnt be happier. Rick is a stand up guy and takes pride in his business which is not the case with most today,They get your money and dont care about any issues after the sale.Thanks again!

Je
Review №5

I can’t say enough about how awesome my experience has been with this company. Rich has been helpful and supportive. I repowered my hull one year ago, and he has not hesitated to provide assistance with anything that has come up. If you are considering a repower, Gulf Marine will treat your right.

Ca
Review №6

Friendly staff and decent prices new. Buy local and support Bay county families! Earl is a great salesman with no bs, he tells you up front what the out the door costs will be. Just ordered my second boat from these guys. Cant say enough great things about this place.

Ma
Review №7

Great experience my side, Great business, best services, price low.

Ji
Review №8

Customer service is by far the best I’ve seen in Florida. Earl was very helpful when I was browsing for a boat. Rich was great, he took me out twice to teach me how to operate and ride a boat. Josh might be good too, I just dealt with him, I’ll update in a week how he does. Overall though, they are amazing!

Ri
Review №9

I can not express enough, how much I appreciate Josh West (Parts Manager) at Gulf Marine Inc.! Not only did he find the windshield I need, but also found it was under warranty! Thanks Mr. West for your promptness & professional conduct! Its people like you that make this community great! I assure you I will be doing more business with Gulf Marine Inc.!

Ma
Review №10

They have been a BIG part of helping the community too getting on the road too recovery from Hurricane Michael. At least once a month they have the organization HATCHING HOPE out of Alabama set up in the parking lot distributing supplies to our community. GREAT job. Thank you for stepping up to make changes in the area.

Er
Review №11

In the process of buying my 3rd boat from Gulf Marine. Trading up again. Each time we have dealt with them it has been a very pleasant experience. The purchasing side was straight forward. The advice on engine types / sizes really helped me in my decision process. Anytime we had service done on our other boats it has been quick and easy. Would highly recommend anyone looking for a new boat or getting honest service to give them a call.

Co
Review №12

We just bought a boat here...very friendly, treat you like family business. Theyve been around for a long time and theres usually a reason for that.

mi
Review №13

Staff was very friendly and knowledgeable. Not overpriced either. Very good experience. Highly recommend

To
Review №14

I would recommend this place for all your boating needs, just a quick story, I go up there looking to get a price on something and this guy comes over to see what we need, he is very friendly and helpful, I see that they are super busy ( spring is coming) but this guy goes out of his way to help up ( I had tore a fender off my trailer and was looking for a new or used one to buy) the guy stops what he is doing and comes over to help, I can see he is bleeding from a bad cut on his hand, he has a shop towel wrapped around the wound, looks not just at my trailer fender but also looks over my boat, he sees a problem with a steering arm and walks back to the shop, next thing we see is him carrying a fender and a steering arm out, checks to see if they will fit and hands me theparts and says no charge, see he knew I could use a used fender, it was not used, it just had a scratch on it as for the steering bar, that was new, this guy as busy as he was, hurt from working on a prop, took the time to help us and ended up giving us the parts ( was stuff laying around so don’t expect free parts lol) we thanked him and shook his good hand and he introduced himself as the owner of gulf marine, we have bought more stuff from time to time from them and we will always give them our business as they know how to keep customers coming back

Mi
Review №15

My purchase of a Carolina Skiff was a pleasant experience, in all respects. I will be using them for all my service. Thank you, Earl! I believe that I got a great boat at a great price and appreciate your prompt, professional assistance. Gulf Marine rocks!

Cr
Review №16

Great Service, great selection, great price! I have bought 3 boats from Gulf Marine over the last 12 years. You simply cannot find a better, more honest dealer than Gulf Marine. Rich Johnson and his staff will work tirelessly to ensure you have the best possible experience at the store. Lets face it, most all of us are mystified by the complexity of boat motors and are reluctant to take our boats in for service. Well, at Gulf Marine they take time to explain what needs to be done, the time frame for completion, and a price estimate up front...who else does that?Gulf Marine will always be my boat dealer of choice, because I can always be sure Im getting a fair price, solid service, and an overall great deal.

Sc
Review №17

They were great. Every employee I came into contact with was more than helpful and friendly. They stood by their word and got generators they promised customers for the upcoming hurricane, even at a loss of money to their business. I rarely come across businesses like this these days.

Sk
Review №18

Gulf Marine and Rich just repowered my Sea Chaser with a new white Suzuki 175. They went above and beyond to make sure I was happy and communicated well with me throughout process. They linked my gps unit to my motor and even cleaned up my dash for me including having a custom cut dash put in. They made sure everything was working before returning boat to me. They even helped me sell my old motor .. The customer service was unmatched.

ji
Review №19

Best place in town to do business!Rich John Earl are the best!

Jo
Review №20

I have been dealing with rich at gulf marine for over 8 years....he has been the most helpful person in the marine motor industry I have ever dealt with. I just replace my 12 yr old Honda with a new Honda. He had it done in 4 days to help me get back on the water. Did I mention he is also the owner....been a long time since I saw someone care so much. Thx again rich you have my familys business for life!

Ji
Review №21

Rich sells great boats and services them like no other. Ive had a 23 Carolina Skill 150hp honda for 14 yrs. Thanks Rich

Ja
Review №22

My boat was in an accident a week after purchasing it and took it to Legendary Marine. 2 months later I finally get my boat back first time I take it out I find they didnt bolt my trailer board down and the metal gouged my hull, while taking it off the trailer my steering cable snaps where it froze up from sitting at Legendary Marine! Luckily I took it to Gulf Marine and Rich and his crew is awesome! They fixed everything like brand new! Finally my family gets to enjoy our boat!These guys are the best!!!! They go above and beyond.Thanks Gulf MarineSmitherman Family

Lo
Review №23

Great service! I have bought 2 boats from gulf marine. These guys always go above and beyond to help me with anything I need.

Mi
Review №24

Great staff, Great products and a wide range of boats. Service is amazing and everyone was very knowledgeable, and Friendly! Goes above and beyond on exceed expectations!

Br
Review №25

The best shop with the best employees. I love them so much. Hugs and kisses Rich and Tony!

Ch
Review №26

Rich and his team make buying a new boat easy. I’ll be back for all of my annual maintenance because of their friendly, trustworthy service.

Ji
Review №27

Josh, the Parts manager was very knowledgeable and helpful. Spending extra time to make sure I got all the right parts for a carburetor rebuild.

Ph
Review №28

Special thank you 🙏🏻 Josh in parts and Michael for great service work on my Honda boat abs motor . When I picked it up I honestly didn’t recognize my boat because Gulf marine washed it . I’m not kidding, these guys go above and beyond. Thank you 😊Phillip

Al
Review №29

Amazing service. Way above and beyond expectations. Rich was outstanding Thank you guys.

Ja
Review №30

Austin and Tyler helped me with my boat and took care of it fast. Will definitely be back.

Je
Review №31

I have been doing business with Gulf Marine for 12 years. Their professionalism and commitment to customer service is of the highest caliber. I would refer anyone needing a new boat or service to Rich and his crew.

So
Review №32

Rich Johnson, thank you and your crew for repowering my boat with a new Suzuki Outboard. When I bought the boat from you in 2004, you beat every price I was quoted from all the dealers I contacted in the southeast. I again did my shopping when I decided to repower, and you beat everyones quote on the new engine. If anyone in the Pensacola area is thinking about repowering their boat, or buying a new boat, you owe it to yourself to contact Gulf Marine in Panama City and talk to my friend, and the owner of Gulf Marine, Rich Johnson !!

Ca
Review №33

About to purchase my 4th boat from them must be doing something right

Da
Review №34

Bought my boat there and they have taken good care of me

Sh
Review №35

Earl was great! Love the experience every time! :)

Ti
Review №36

Great Service.Thank You Earl For your Great Service and Great Deal

Ra
Review №37

Nice folks, a little scatter brained.

Ga
Review №38

Guy in front rushed me out made me feel as if I was bothering him,the mechanic that was supposed to answer a question was short with me and asked me if I could see how busy he was, I offered him a fifty dollar bill to answer or even look at pictures, he rudely threw the 50 in a trash can and told me if I needed theboat looked at being it over,he said in 3 weeks he could look at it but would be more likely 3 months,I retrieved my 50 from the trash can and left before the redneck shown thru.Wouldnt recommend you find someone else to do boat/motor repairs!I will be contacting Honda America about their local rep. gulf marine🦀🦗😐😏

Ca
Review №39

Thank you for your outreach to the community after Hurricane Michael. You have such a heart for the community you live and serve in.

Ar
Review №40

Lead salesman, Earl, is easy to deal with--no gimicks--just straight up, fair and square. Master mechanic, Matthew, went out of his way to get some minor repairs completed and get us back on the water.However, Manager isnt very customer service oriented. When I brought new Honda 115 in for grinding noise, he told me to operate it till it failed and theyd have Honda replace it. Not a pleasant thought when youre 25 miles offshore.When I brought boat in for warranties repair to bimini top, parts guy took photos, wouldnt open a ticket, said hed get back to me--never did. Brought boat in to replace jump seat stop cables (broke after 1 yr) again no work order cut, was told theyd call Carolina Skiff and get parts (4 weeks later--no word)OK to buy boat here, but you WONT get service support.This place has great potential for boat sales and service--but no management/leadership.

Fl
Review №41

Thought I might have had starter problem after the ignition switch stuck without me realizing it....Josh politely told me it could be 3 weeks to get it back....1 week later he called back to say the boat was ready and they replaced the ignition switch and volt meter which was not working. All under warranty. When I picked up the boat I wasn’t there more than 5 min. before driving home with a boat that was fixed and cleaner than when I left it.

Ja
Review №42

Very knowledgeable with a wide range of marine products.

Co
Review №43

These folks treat ya right!

Ca
Review №44

Great costumer service

No
Review №45

Awesome service!

jo
Review №46

Close to the beach

Wa
Review №47

Open for business

Ge
Review №48

Excellent

Information
7 Photos
48 Comments
4.7 Rating
  • Address:1884 Martin Luther King Jr Blvd, Panama City, FL 32405, United States
  • Site:http://gulfmarineinc.com/
  • Phone:+1 850-215-7500
Categories
  • Boat dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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