They have lost my business after ripping me off after they ran out of gas and did not try to make it right. I always got my gas there and filled up every time if 30 cent per gallon means more to them than my loyal patronage they can choke on it. They need to have people who know what theyre doing. You are from here on out boycotted by me. This is what wiped out my points.
I hardly ever write reviews but this was so deserving of one. Its unfortunate that I had to select atleast 1 star for this review. Customer service is terrible. The male clerk was rude and suspicious activity was observed from shady individuals loitering in and around this location. I just left this location after attempting to get some gas. After I used my bank card and beginning to pump the gas in my tank, the gas pump immediately shut off before any gas came out. I went inside to advise the clerk what happened and his response was, I know. we are out of gas. Well sir if you are aware that you are out of gas, then put a sign on the pumps so that customers can be aware prior to them using their bank cards. So I immediately checked my bank account as a precaution just to make sure that I wasnt charged for any gas. I saw that Shell had charged $85.00 to my account. I went back into the store to inform the clerk and he advised that Shell placed a $85.00 hold on my bank account and that the money will go back on in a couple days and then he turned his back on me. Needless to say, I was very frustrated and disgusted because a $85.00 hold was placed on my bank account when I never received a drop of gas due to this Shell being out of gas. I never had a $85.00 hold from any gas station. The holds in the past were only $1 when you use debit. Customer beware because to be charged with a $85.00 hold on your bank account when you did not even receive any gas is absurd. I felt robbed.
Great prices and although its hard to get in and out of (Ive been in an accident after pumping once), its very conveniently located. Also, they dont have the switcharoo pricing with cash vs. credit. Pumps fill up quickly at peak times. Just keep your head on the swivel for shady characters from the bus stops nearby.
The VPower 3.25 on a regular so I went there today which is a Tuesday when it’s suppose to be a .20 discount and the price is 3.19. I ask the attendant why is it 3.19 instead of 3.05, he stated he could not answer that question. I know you just got your lot resurfaced but should that effect your prices. Is it under new management, the price at this station has always been less than other station. Well I will not be returning to this station.
Always great service! The guys are really nice and helpful to me.
I was visiting family in baltimore and on my way back home I went to fill up at this shell and after two blocks I heard a loud pop then my car started shaking then shut off. Turns out they had diesel fuel in regular pumps. Cost me hundreds in damages.
Stopped to get gas. Friendly employees clean parking lot accepts credit cards. Convenient location to traffic.
I just love shell gas and this has station always has low prices
Great place to fuel up and the price is the best around
Check your receipt, they charge you premium instead of regular gas..cheater !!!
Good prices and your standard gas station items.
They get pretty busy & fast
The customer service is great and equipment that you use on the outside like the vacuum in the air pump works wonderful and the prices are cheap
Good prices but safety could be better
A great place to get away from all the stress of life. Just sit and watch the craziness of life go by.
Been here ten minutes only 3 gallons of gas have trickled out. Second time this has happened
Gas prices are cheap but window washer stuff is non existent.. I asked the clerk once where the window wipers were and he said his boss sold them.... weird..
Friendly staff. Great gas prices.
They are nice and very attentive
Come here almost everyday. Good service.
Very shady area. Just get gas and go.
Great customer service
Good customer service
Good customer service
Nice customer service
Great prices!
Etra perfect
To expensive Ill only go there if everything else is closed!!
Nice guys
Great location
Great prices
Nice staff
Never a line
Really cheap
Cheap gas
❤️