I bought a dishwasher back in the beginning of October. I had a great experience at the P. C. Richards in North Patchogue. . There was a salesman who was very helpful when I was purchasing my dishwasher. His name was Jimmy. He was very nice and patient. All my questions were answered and the salesman was not aggressive at all trying to convince me to purchase the dishwasher. I would absolutely return to P. C. Richards and have the same salesman again.
Very nice gentlemen named Jimmy, helped us with all our purchase for computer printer, desk and chair. He was very helpful, informative and very professional. We have been long time customers and always have a great experience in the patchogue location! Thank you so much!
I was having a really bad experience with the services issued from P.C. Richard & Son to come and work on my washer. Due to no fault of P.C. Richard & Son, the service men that came to my home to fix my washing machine was rude, incompetent and very unprofessional. I dont like them. However, the manager and the sales rep Matt R at the P.C. Richard & Son in Patchogue was more than just helpful. They decided to replace my washing machine which eased so much emotions that I had with the service. My wife and I are so please with their considerations to us. Thank you so much.Andre
We just bought a washer/dryer from PC Richards and Jim and Ed were so helpful throughout the entire process. They made purchasing this quick and easy and we appreciate all their help. I highly recommend using these guys if you’re planning on purchasing anything from PC Richards! Such wonderful customer service!!!
James is always very helpful with my purchase for years. Highly recommended. Go there and ask for James.
Jim was extremely helpful as we looked for our new washing machine! I would highly recommend him and we will be back for our next appliance purchase.
I went into the PC Richards store in Patchogue and spoke with a Sales Rep named Jimmy. He went out of his way to help me find a dishwasher for my kitchen. He took his time and answered every question i had in a very patient manner. Very knowledgeable and friendly. I have bought a lot of products from this store in the past and Jimmy has always been consistently welcoming and pleasant.
Went to PC Richards in Patchogue and I cant say enough good things about the experience. We were able to purchase a washer & dryer for a great price and set up a quick delivery. Pete our salesman went above and beyond to make sure we got exactly what we were looking for and at a great price. Hes super professional, honest and friendly. So glad we stopped down. Definitely will be back. And it was clean and super organized. A+
I will definitely will be coming back to this location. Marty, the salesman was great! He was a tremendous help. This location will have a returning customer because of his help!
Craig, as always, was a pleasure to work with. He and his team are prompt, honest, and reliable. He helped guide me with the right replacement dishwasher for my needs and requirements. Fair pricing and quick delivery and installation scheduling. Highly recommend.
We had a very pleasant experience with PC Richards in Patchogue with our salesperson Joe Q. Joe was extremely knowledgeable on each product we purchased. Joe possesses excellent communication skills and professionalism. He was patient and attentive to all of our inquires and concerns. He ensured proper coordination of multiple deliveries with ease and always made sure each delivery went well and was accurate. Joe also communicated well with my cabinet maker always in a timely fashion. He kept us updated with sale prices on my products that we had to wait for. In conclusion I want to express our gratitude to Joe for his commitment to customer service. Going above and beyond at every step of this process.
Today I went into a PC Richards in Patchogue and needed to get a new appliance. I would highly recommend this store. I was greeted by a staff member and his name was Jimmy. He was an absolute pleasure to deal with the entire time. Very helpful and seemed very happy. Went out of his way to answer all my questions. I will definitely go back to the PC Richards in Patchogue.
We bought 2 LG appliances (refrigerator and dishwasher) from the PC Richard’s store in Patchogue, NY. Our sales counselor John in the appliance department was fantastic and accommodated all our requests. We could not be more pleased with the service we received, including the installation teams that installed our appliances. We highly recommend this store.
I went in here to get a bluetooth radio for my car. Both the salesman and the girl at customer service were very helpful. I was able to get the exact type of radio I was looking for easily and they even installed it for me.
Jim was very helpful when purchasing our new Samsung television!
I worked with Larry my salesman and Ed the manager. They were professional and offered top notch service. You can’t beat Pc Richard for price and service. Ive been dealing with Pc Richard for 35 years now and Larry and Ed were the best
I’ve dealt with Jimmy at the Patchogue store several times now. He has always been professional and courteous, answering all my questions and helps me find the product that best suits my needs and budget. It’s because of this service I continue to shop at P.C. Richards.
I came into the store looking for a washing machine I found online but that specific machine was on back order due to the pandemic. Larry came along and assisted me in finding a machine that was within my price range and in stock. He happily answered all my questions and helped arrange a delivery date that worked for my schedule. Joe also assisted in setting up the washing machine delivery. If youre looking for a great deal and salesmen who are personable and knowledgeable, I highly recommend coming to this store!
Went to PC Richard a month ago and was introduced to Geoff who helped me pick out an espresso machine. I love it! It is reliable and reminds me I need to go to PC Richard more often for things. Thanks Geoff and PC Richard & Son!
Had a great experience at this store specifically from working with Craig. He was helpful, knowledgeable not pushy and a pleasure to work with in general. He took the time (several days back and forth texting/calling) to help me piece together my first kitchen and Ill be coming back to him for all my home improvements moving forward. If anyone needs a great salesmen, go see Craig!
Tim was very helpful and knowledgeable regarding our new washer/dryer purchase. He also was very flexible with our delivery schedule! Thanks Tim!
Jim is the best salesman and have us a super deal!
Geoffrey was professional, courteous and extremely knowledgeable. He made our transaction financing a new washer and dryer efficient and smooth. We left with a new vacuum, too!
We went here to get a new tv stand. Normally I dont like PC Richards because their staff dont like helping customers but this time the staff was very helpful. Our sales guy from the minute we walked in assisted us and was very helpful. I was happy to see the change.
I went to PC Richard store in Patchogue and was very satisfied with one the best customer’s services I have ever received! Big thank you to Cengiz, he took a great a care and helped a lot. He is very professional, answered all my questions and gave excellent advice. I recommend him if you need ANYTHING you want in that store.
My experience was amazing!! Many thanks to Jimmy and Joe for helping me. I am definitely telling everyone to see them…
Bought an AC, open box and was defective. Matt (The Manager) was amazing in handling the situation. His and his staffs attitude towards my situation was impressive and I appreciate them. Definitely coming to this PC Richards again, love the experience and prices! Thanks Matt!
Larry was extremely helpful, got us a good price on our entire kitchen order. Knowledgeable on appliances.
Joe is the best ! I will recommend him to all my friends and family. I left totally satisfied.
PPC Richard staff, especially Larry, were very helpful with the purchase of our appliance. Very knowledgeable. Great prices!
We had a wonderful experience choosing our new washer/dryer with Geoff. He was knowledgable, friendly and overall enjoyable to work with. Our time at PC Richards was effortless thanks to him!
I met Cengiz 3 years ago when I was looking for kitchen appliances. He took his time and explained all the products. He was very attentive to all my needs and worked around my schedule to accommodate me for delivery. Since then he has gone above and beyond to help me with all my purchases, my latest was TVs and air conditioners a few weeks ago.
Just purchased a new tv from this location. Larry was a great help at finding the perfect one. Had a great experience.
Had a great shopping experience, Geoff was particularly helpful in providing insight on what met my needs
John 1308 was very professional and polite. He helped me as soon as I walked in. Very helpful.
We just bought an over the range microwave from the Patchogue showroom. Larry C was very helpful and informative. I would definately go back and ask for Larry to help us with our next purchase
We always shop at PC Richards. Jim is so helpful and attentive. He helped us find the best fit for our small space. Thank you so much Jim!!
Called and spoke with Elliot over the phone prior to coming into the store. He was very helpful with helping me pick out a new refrigerator and recommending ones that would fit in the space.
Pete the salesman was very helpful and pleasant. Made my purchase painless, fast and easy. I highly recommend.
My sales person, Larry was quite personalble, knowledgeable and considerate of my needs while selecting a washer and dryer. I am very happy with the purchase.
Met with Geoff to buy a tv a few weeks and he was really knowledgeable and super friendly. I came back to buy a fridge from him and AGAIN he was a great and gave me all the information I needed in a way I could easily understand. Will be coming back to buy more from him and this store. Highly recommend!
Larry was really helpful when I came in looking for a washing machine on Labor Day even though it was busy and didn’t rush me. Would recommend him as a salesman 👨💼
Larry was great! The purchasing experience was easy and we got exactly what we wanted. Don’t hesitate to buy from these guys!
Today, Sunday Aug 15 2010,Why are the salesmen so freakin rude at this location?Today around 4:30 I spoke to a man that identified as Joe, as just wanted some basic information about a product they have in stock. This guy was just nasty, rude and apparently didn’t want to be bothered.So I’ll just take my business elsewhere. And this is not the first time that a person from this store was rude. This time it was in the store, we just walked out.I definitely would not recommend this store.
While Joe D the salesman was great upon delivery the delivery people knocked and broke to pieces a large planter. They noted the receipt and told me to call. I called the number I was given and after being on hold I was told I would get a call back which never happened. The next day I tried again and the same thing I was on hold for a while and then I was told to get a call back and again nothing. Then I called again and Ive decided to just wait on hold someone finally came on and told me he put in a claim and I would be notified in 24 to 48 hours after the status now it has been a week and I have yet to hear anything so obviously being told something by people at PC Richards means nothing.
Jimmy at PC Richard in Patchogue is the best! He listens, he’s super helpful, and does right by the customer. Plus he made my husbands summer by finding a PS5! Can’t thank him enough!
Thanks Larry. You made shopping under a stressful situation much easier. Thanks for all your help today
Joe D was great honest guy. He helped me pick out a nice set for my new apartment. Great customer service would definitely purchase again. Thanks Joe D
I Just visited this PCR store, and received best customer experience I’ve ever had. Cengiz took good care of me and all the needs I requested. My family and I have been dealing with Cengiz past 15 years because of how professional and knowledgeable he is . I recommend anyone to ask him any assistance in the store. You will be very pleased.
How are you at the Patchogue PC riches was excellent gave us all his time and experience that made us happy and actually purchased another unit through his expertise
We just bought a new home and Joe D has been phenomenal in helping us purchase new appliances. He is a straight shooter and super knowledgeable. I highly recommend this location.
I walked in and not one Rep asked do we need help. When I had 3 items in my hand walking pass the entrance, eyeballs followed. Overall I received great help from John, Hope to have a better experience.thanks John
I was well pleased with our sales person GeoffAs would be expected he was very patient and knowledgeable and answered all questions given
If ever in the Patchogue location make an effort to speak with Larry. He was super helpful, patient and did the necessary background to make sure my AC unit work at make house. Thanks Larry and continue to be a customer first salesperson.
I can always count on PC Richard for their customer service. Joe D was very knowledgeable a took the time to explain all the differences in the products to help me pick out exactly what would work best for me. I appreciate his attention for detail. It’s nice to feel like all my questions were answered by someone who knows what they are talking about!
Wonderfull experience. Fast and easy. Jim S is the best. Knows everything.
Jim Schutte was incredibly knowledgeable and helpful. He made the process of purchasing our refrigerator seamless!
Thank you Larry for helping me with my refrigerator order today. Larry was very friendly and helpful!
Jim is the most friendly helpful salesperson. We continuously come to him for all our home appliance needs.
Jimmy was the best! So helpful, no pressure! Go see jimmy, he’ll help you with anything you need.
Jim was amazing to work with. He was very informative about all the products that we were looking at. Very professional and personable.
Had a negative experience at a competitor yesterday where I was misled into thinking I could schedule the installation of my device this week just so the salesperson could have me open a credit card and pay for a membership. Turns out the earliest installation is beginning of June. I cancelled the entire purchase and chose to purchase the device at PC Richards where I had a way better experience today. The salesperson, Tim, was attentive and friendly. He made the purchase easy and straight forward and I was able to schedule the installation of my device this week.
Tim was super helpful and attentive. Great experience
We have been dealing with Howie for many years for all of our purchases. He is always so knowledgeable and helpful. We are always happy with our purchase. Wouldn’t go to anyone else.
John the best they have to offer at pc Richards.
Went in to purchase an item and was met with Ed, who was very helpful and was able to get me what I needed super quick! A great quick experience.
Our family went to the Tent Sale to check out air conditioners, and we were pleasantly surprised. We found a quality unit made by Frigidaire that was priced fairly so we bought it. Joe D knew a lot about the a/c - we purchased a warranty to go with it. Joe was very helpful & friendly. We then spoke to another rep named Jim Schutte, and he helped us find a quality refrigerator along with a good warrantee which we purchased. Jim helped us by getting back with us about measurements and setting up a delivery date. We appreciated that P.C.Richard would take our old refrigerator and set up the copper water line. Great customer service, quality products and fair prices! (I also purchased a decent oscillating fan for my classroom which was on sale).
Jim was extremely helpful and patient taking his time explaining the features of each appliance as well as the pros and cons of each. We left knowing that our best interests were in mind and was never pressured into making a decision.
1308 John C is an amazing salesmen recommend him for any of your appliances :) 10/10 service
Would like to thank Geoff very helpful with all our questions and purchases at PC Richard in Patchogue
Joe Q is an asset to PC Richard.. He has great people skills, hes friendly and a complete professional.
I just purchased an AC wall unit and Brendon and Jack came to install it. They literally just left and I couldnt wait to get on here to rave about them. Professional, polite, fast, courteous and informative. The unit works fantastic and if I ever need anything installed again Im only asking them to do it!
PC Richards in Patchogue I would highly recommend shopping here. The office staff/manager & the sales people were extremely friendly & helpful.
Jim was great. Helped me with everything I needed for my new home.
Thank you, Howie is the best person to deal with at PC Richards. We are very happy for the past 15yrs with his professional and service.Rob & Kathie Kelly
Howie took great care of me, super professional, had me in and out in no time.
Geoff was amazing got me set up with and amazing new ge washer some ac’s that are a great fit for for my house best most pleasant experience
Larry was very good and informative.Great deal on my Weber Grill!Thank you!
Great experience with employee 8369! Over the years he has been extremely helpful with all the big purchases I have made there. I always recommend him to friends and family whenever they are looking for appliances. I always leave a very happy customer!!
John C was AMAZING!! Honestly the best service I ever had going to a store! He was so helpful and went out of his way to give me the best service! Only going to this PC Richards from now on!! Hope to do business through him again soon
Joe C was very helpful finding us a dryer and see what was in stock we were able to get the dryer we wanted and got us a delivery for this week. We buy a lot of things from PC Richards and they are always great.
PC Richards in Patchogue is a great store with great employees. Jimmy (sales assoc) and Matt (store manager) took care of my needs for kitchen appliances providing excellent customer service and even worked with me on the prices! Honest and great employees of the company who know how to take care of their customers and keep someone coming back for future purchases.
Larry was out sales representative and took great care of us. Extremely knowledgeable of the products we were looking for.
Matt & Jim are the best. We came in needing many new appliances and they knew exactly what we needed before we did. They kept price and durability in mind. They were knowledgeable, and so kind. They made a stressful experience easy and exciting. So glad we came into PC Richards.
Jimmy always takes care of my needs. Great guy
Awesome displays. Lots of unique electronic buys there.
Geoff is very good. Very helpful with my purchase & knowledge of network extenders. He offered me the financing but my purchase wasnt large enough to justify it. Will be back for a large purchase in the future!!!
Tim was very helpful with finding us a new dishwasher.
Larry was wonderful. He was patient and very knowledgeable with the items we were purchasing. We shopped around and we were very confident to purchase the items through Larry at pc in patchogue
Had a great experience with Larry was able to get all the items I needed and was very helpful
Came in here in search of a new washer dryer. Worked with Jimmy Schutte. He was friendly and very knowledgeable about the options. I had size constraints to work with and he was able to offer solutions easily. I did not feel pressured into a purchase at all, and the process went very smoothly. I will definitely come to him again for future purchases.
John was knowledgeable and helpful, knew exactly what we needed to do & was able to expedite delivery. Highly recommend him as a salesperson!
Larry C (Patchogue Store) helped my wife and I find the appliances which best fit our needs. He was extremely knowledgeable and best of all professional! 5 star experience. Will no doubt be back to shop again!
John (1058) was extremely helpful. Quick and painless service.
My husband and I purchased a washer dryer, and ac unit today from PC Richards. Jimmy helped us out and he was absolutely wonderful, he gave us a great discount and even gave us 2 pillows, would highly recommend.
Jim and Ed were very helpful and informative...Ill be back
Geoff was extremely helpful, knowledgeable, and friendly throughout the process of buying our oven.
Larry was a pleasure. Love my deal I got.