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Tier 1 Collision Center UNDER NEW OWNERS
470 Waverly Ave, Patchogue, NY 11772, United States
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Tier 1 Collision Center UNDER NEW OWNERS
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Ka
Review №1

Tier 1 Collision is the best! They have become my go to shop for body work after my experience with them! Got my driver side door dented in and scratched, emailed them for a quote and got a quick response, had my car repaired by the end of the week! Anthony and his crew is super friendly and makes sure youre informed every step of the way! They did an awesome job, you cant even tell there was ever any damage. Will definitely be back in the future for other work, need be!

Jo
Review №2

The reviews here are all true. This place deserves nothing less than 5 stars. Tier 1 is thorough and professional. They will tell you all your options and get into great detail about the entire process. The entire time I could tell they had a passion for what they do and they want to help every customer possible. Great response time before, during and after service. Thanks for your help.

To
Review №3

All I can say is that Tier1 is awesome! My SUV looked like someone had taken a can opener to the side of the vehicle after a large truck rammed into me. I decided to go with Tier1 after seeing Yelp reviews and lots of before and after pictures of other vehicles. I thought that no one could be that good! Well, he is! My SUV looks and drives like brand new vehicle.Curtis and his staff are very professional, kept me updated on the progress of repairs and paid attention to every tiny detail to make sure that my vehicle was safe to drive.Thank you guys for putting my mind at ease. You did an outstanding job!

Ra
Review №4

Top notch work, Anthony is awesome. Unexpectedly, I needed to find a local auto body shop. I came across Tier 1 Collision. They are extremely pleasant to deal with, non-pressuring and honest. They do great work and I would recommend them to everyone and anyone who needs auto body work done. They quoted me 2 weeks repair time and were able to get me in and out in only a week and a half. Thanks Guys Ray B.

Ra
Review №5

A big fear is spending time to go to an auto body shop and not getting an honest opinion, or getting outrageous quotes. The team here is courteous and honest. Fair pricing and good timely service. I brought my car in to repair some dents prior to turning my BMW lease in. Car looks like new. Highly recommend.

Ch
Review №6

I am very much impressed by the job Tier 1 Collision Center, did on my 2014 GL550. Secondly their customer service is second to none, I will highly recommend that shop to any one. Anthony is amazing, he kept me informed from start to finish. I will give them 100% A+++

Je
Review №7

Great place to take your car after a collision if you want to get it backfast. If you have previous experiences like me at bigger collision centers, you know it will take two to three weeks to get your car back. They took four business days to have my car ready (the front bumper and right front lights had to be replaced). One of my friends also took his car there to repair a big scratch on the right front door and they repaired it in one business day. On top of that Curtis is a very honest guy. I really recommend this place

Gu
Review №8

Really good shop! They fixed my car quick and did very awesome job! The lady at the front was very professional and explained me in details how they going to fix my car. They met all my expectations. Thank you so much! Highly recommend this shop!

Er
Review №9

The owner Ray is awesome, had him do 2 jobs for me and both were done right and on time. Very responsive and helpful with the insurance process. Will be back if I need anything done to my car again

Je
Review №10

Of all things I can say about this shop is the Professionalism they carry. I am beyond grateful to the staff and body men here at this shop. They kept me updated on the progress and were very thorough on the repairs to make sure my jeep ran properly after my accident. The only issue I had was with my insurance dragging on the approval of the shops findings and additional repairs.

Sa
Review №11

This place is awesome! Its always such a life disruption when your car needs repair. I visited several shops and chose Tier 1 because they were upfront and honest. I made the right decision. They were professional, friendly, quick to get the work done, and the car looks fantastic! Thank you

Ph
Review №12

I couldnt be more thrilled to post this review. My pristine 2017 BMW M6 was involved in a collision that caused significant front/rear damage. Being relatively new to Patchogue I had no idea of where to turn to get the damage repaired. I happened to cross a review that someone posted where Tier 1 had worked on their 911 turbo. I read the remaining reviews and it seemed like a no brainier.Well, it was. These guys are the real deal. I will specifically call out Henry and Anthony but the entire team is wonderful to deal with. In particular, Anthony has some of the best communication skills Ive encountered in 20+ years of business. I always knew exactly what was happening with my car.Moreover, Anthony is a relationship guy. In other words, he has excellent relationships with the insurance adjusters. Let me be clear, nothing about a car accident is good, but having your body shop have a good relationship with your insurance adjuster is priceless... It simply makes the entire process a lot easier and smoother than it might otherwise be.

du
Review №13

I took my vehicle here after getting hit on the side if my car. Im glad I did. The people here have amazing customer service and made me feel at ease. They walked me through everything and told me what to expect. It was such a relief since this was my first accident. They always kept me updated. My car looks amazing now, probably better than it did before. Id highly recommend these guys. They are honest people.

Le
Review №14

This was the most professional car experience I ever had. The tier one staff took care of all the arrangements including insurance calls and a rental car. My fathers car left there in better than showroom condition. These guys are the best in the business.

Ro
Review №15

I am impressed with the results. I am a very particular (usually dealership only) type of girl and after examining closely for 2 days I have not found any issues. I had minor scratches and a bent rear quarter panel it took 5 days to repair. When I picked my vehicle up upon completion everything was perfect..They even detailed it for me! So the work is a 5 stars and nothing less of an A+.

Mi
Review №16

I had my rear panel done over and it looked like a brand new truck when it was done. Paint job was perfect. When I was there and needed a rental they took care of it for me and I was on my way in minutes. They do an amazing job. I wouldnt go anywhere else again. Very professional. Highly recommend.

El
Review №17

Going there for auto body repair is absolutely worry free. They deal with everything, rental car and repair cost increases way above the insurance estimate and so on. We received the car back sparkling clean. Everybody there is friendly, communication is great and they exceed expectations in every respect.

Ro
Review №18

Been here for two different accidents and to be honest, Im never bringing my car anywhere else. They do an amazing job and the service is top notch. That being said, both accidents were paid for by insurance (because they were both the fault of someone else), so I dont know how their pricing is! But everything else is great and if I need a body shop again I know where to go :)

Em
Review №19

Ray, the new owner, is absolutely AMAZING. I will not be taking my car anywhere other then him ever again! Extremely professional, and he went above and beyond out of his way for me, BEFORE HE EVEN HAD MY CAR! And that courtesy continued even after I picked my car up!! If I could give 10 stars, I would!

Wi
Review №20

This place is the best of the best! What a great experience dealing with a not so pleasant accident. Everyone we came in contact with was extremely nice and helpful. We worked mostly with Anthony and he was the main reason for our great experience at Tier1. If everyone could be more like this team, then this world would be a greater place! If you have any car accidents, I highly recommend this place.He really made a stressful situation as stress free as possible! He was in constant contact with us and kept us in the loop with everything. Thank you Anthony and everyone at Tier1 for your amazing service and facility!

SN
Review №21

These guys put out the best auto body work in suffolk county. They definitely want to make sure that you are satisfied with the final product and will do what it takes to make you happy. Curtis and Anthony are easy to work with and are honest about whats going on with your vehicle. Highly recommended.

Mi
Review №22

Was hesitant on other places on Long Island, based off previous experience but after finding this shop I wouldn’t go any where else. The owner Ray is a great genuine guy and did an awesome job on my car. Highly recommend.

Ju
Review №23

5 stars. I broke off the passenger side rear view mirror on my car and needed to get it fixed ASAP. I took my car to this shop. Ray was a very nice guy and fixed the mirror within a day. He was even nice enough to give me a ride back home. Ray purchased this business recently and I know the shop did not have a great reputation prior to him taking ownership.

Vi
Review №24

I usually do not leave reviews for businesses but there are always exceptions when you find such a committed group of individuals. The best experience I have ever had with an auto body shop hands down. Curtis and Anthony from Tier 1 have been very communicative throughout the whole process involving my 2014 Porsche 911 Turbo getting sideswiped. They supplied updates regularly, along with pictures from the day the car was left at the shop until the day I picked it up. When I got to the shop the car was restored back to perfect factory condition. You could not even tell the vehicle was involved in an accident. These guys are the best and the real deal! Their work speaks for itself and theyre very professional with the way they conduct their business. I would 100% recommend them to anyone in need of a good, and honest auto body shop.

Ly
Review №25

As you can imagine, I was quite distressed and upset after being sideswiped in my new car, but Anthony and the team at Tier 1 Collision processed everything quickly and with great care. Anthony arranged a rental, walked me through the process from beginning to end, and made what was otherwise a difficult situation very manageable and convenient. Id highly recommend Tier 1 to anyone needing good quality work in a professional atmosphere.

Mi
Review №26

Great place clean! Car came out amazing! Up front and honest people. Highly recommended A+++++++

Ja
Review №27

This was the third time we brought our vehicle into Tier 1 Collision Center. This business, its employees and Curtis impressed us so much that I am writing a review (which I rarely do). They fixed the car which had a side impact on passenger side from a passing van to like new condition. Excellent workmanship!

Je
Review №28

Ive had the pleasure of working with the Tier 1 Collison Center for the last 3 years, including Anthony, Curtis and the rest of the bunch. Its easy to see why they have such a loyal following. They have goods; the pride, passion and integrity that shines through with every collision repair.

Ba
Review №29

I found Tier 1 Collision Center on Angeislist and let me tell you they were very professional and did a great job in repairing my vehicle after a rear end collision. They were prompt, were honest with estimates and kept in touch with me during the entire process. I would highly recommend and will definitely be coming back in the future for any repairs on my vehicle. Thank you A+++

r
Review №30

Found these guys from all the 5 star reviews on yelp, angieslist and here. The owner Curtis was really helpful and friendly. Guided me on how the whole process with insurance works, and informed me of things I should watch out for when talking to my insurance company. Excellent customer service, and of course the repairs were flawless as well. Im a customer for life.

Ch
Review №31

Excellent work, excellent service. As other people have said, you cant tell the car was in an accident--and this is after the front end was seriously damaged. They took care of getting us a rental car, as well. Extremely patient with us as we took some time deciding which shop we wanted to use for the repairs. But, after checking out the compeition this shop won us over hands down. Very rare that I can recommend anyone in the auto field this highly.

Ca
Review №32

Tier 1 did a great job, I am very enthusiastic about this repair center. I was sideswiped on the driver side, needing replacement of the rear-view mirror and also repainting because of scratches on the driver-side door and fender. Tier 1 made everything look better than new. Even more important -- I had previously called FIVE auto body shops to come in for an estimate, and all of them said I would have to wait days (one shop even said three weeks). I finally called Tier 1 -- and I was there the next morning for an estimate. This is definitely the place to go. The entire staff is great, friendly, efficient. When you walk in, you know this thing is going to be handled properly.

Ja
Review №33

I highly recommend this company. I did my homework and found this company to be reputable. My pristine 2013 Buick was beat up by my carport. Every panel had damage. Glass damage. Gouges and scrapes everywhere. These guys took my beat up car and gave me back my beautiful car. And ... nicest guys you’d ever want to do business with.Because of the busy time of the year, they were backed up big time. It took a few extra days, but I knew and was as patient as a woman can be (lol) and I was not disappointed.

ca
Review №34

Tier 1 did a great job, I am very enthusiastic about this repair center. I was sideswiped on the driver side, needing replacement of the rear-view mirror and also repainting because of scratches on the driver-side door and fender. Tier 1 made everything look better than new. Even more important -- I had previously called FIVE auto body shops to come in for an estimate, and all of them said I would have to wait days (one shop even said three weeks). I finally called Tier 1 -- and I was there the next morning for an estimate. This is definitely the place to go. The entire staff is great, friendly, efficient. When you walk in, you know this thing is going to be handled properly

Ch
Review №35

After getting into an accident, I searched for a collision center in my area. Conveniently located just north of Sunrise Highway, local to home, I found Tier 1 Collision Center. I called the office to set up an appointment for an estimate and to my surprise, I was told I could come down same day for an estimate. Tier 1 Collision worked with my insurance company and worked quickly and efficiently to get my car back to me in a timely manner. My car came out perfect, you cant tell it was ever in an accident. Curtis and his team were extremely helpful and accommodating. 5 stars for a stress free experience during a stressful time.

Ch
Review №36

Do not second guess yourself with bringing your car to Tier 1. if you are 5, 10, even 25 miles away this is the shop you need to go to if you need anything done to your car. They easily had 10 maybe 15 cars (maybe more they were always busy) and managed to get my car done with in 3 weeks (mainly due to my insurance) super fast, very inexpensive and their attention to detail is remarkable. You will have to be lying to yourself to give them anything other than a perfect score.

Ne
Review №37

100% professional representation for my clients vehicles in that trivial time after an accident, from the towing, to the insurance company communication this company is top notch. Very conveniently located just north of sunrise highway on Waverly Avenue, in Patchogue. Thanks For all The Help look forward to more business in the future.

Jo
Review №38

Tier 1 and Ray were an absolute pleasure to work with. Not only did I receive a great price, but the work I needed was done perfectly and in 2 days. Yes, 2 days! An accident is a headache and frustrating, but Ray at Tier 1 really helped alleviate the inevitable stress that goes along with the process.

li
Review №39

Couldnt thank the team enough for the quick, efficient, and excellent work that was done on my car. Would never hesitate to bring another car here! Great service!

Ch
Review №40

Recently went there to have a scratch fixed. Staff was so friendly and courteous. Highly recommend.

Da
Review №41

Took the car in for some estimates and damage repair - they were super fast, friendly, professional, called when it was done, walked me to my car - they even cleaned the carpets without my asking! Really satisfied, thank you guys! :)

Ro
Review №42

I brought my car here after it was badly rear ended. Two days later I picked it up and couldnt even tell it was ever damaged. Fast, quality service! Highly recommended company!

Lo
Review №43

It is my pleasure to write a review for Tier 1 Collision Center. I had a pretty bad dent on my Honda Civics front bumper due to an accident and needed my left headlight completely replaced as well as the fender. I found Tier 1 through the positive Google and Yelp reviews which were all very true to what I experienced. These guys did amazing work on my car in a timely manner: the fender looks new, the paint job was extremely well done, and the new light is great. They were also very helpful in keeping me in the loop with what they were going to do. The prices are also reasonable and they talk you through which parts they will order. In the end, the repaired area ended up looking better than its pre-accident condition! Very great work done by genuinely nice people! I would definitely recommend them to anyone around the Long Island area!

Ni
Review №44

Great guys!! Ive been in the business my whole life, and have never seen such great work! I highly recommend them!!

So
Review №45

This place is amazing and has excellent service. Loved how my car came out and the detail was a throw in cant get any better!!! Thank you Tier 1 you guys are amazing!!!!!

Ja
Review №46

Sneaky lying scum, all their reviews must be from friends and relatives. Missing badges and trim pieces after my repairs. Over-spray on door seals, no paint on parts that were prepped, still in primer. Removed expensive OEM pieces and put on cheap Chinese replacements. It was an insurance job so these scumbags wanted to make as much profit as possible and screw me on the deal. On top of that, it took them almost 2 months just to do the repair (which was only door damage) and stuck me with the additional costs on my rental car even though it was totally out of my control.

Bo
Review №47

When my car, had an unfortunate encounter with another car Costco parking lot a few weeks ago, I was understandably distraught.I was even more distraught when I learned after getting several quotes from auto body shops for the bumper that it could cost anywhere in the neighborhood of $600 - $900 to get fixed.Unsatisfied with paying almost $1,000 for a brand new bumper when mine was still perfectly functional and just needed some TLC, I yelped auto body shops and Tier 1 Collision Center appeared, along with glowing reviews.As soon as I pulled up to the little shop thats just across from 7-11 on the corner of Roxborough Ave, Anthony himself emerged from the garage, shook my hand and asked what was wrong with my baby. When he then took a look at her, popped the bumper back into alignment, wiped the paint scratches from the other car off and gave me a quote for $380, which he proceeded to knock down to $300 right on the spot, I was sold.I dropped it off for him during lunch one day, with the expectation hed be done in three days. He called me at the end of the second day saying it would be ready at noon the following day. I was out of town then, but he had no problem keeping my car until I returned the following week, and not only was she fixed as if shed never had her bumper crunched, she was clean and shiny inside and out.I cant sing Tier 1 and Anthonys praises high enough. He was far and away the most empathetic, friendly and all around nice guy I dealt with throughout the painful ordeal of fender bender to quotes to fixed and done.If you need any autobody work of any kind, please, please, PLEASE go to Tier 1 for a quote from Anthony. You wont be disappointed - trust me.

er
Review №48

If I could give this disgusting place a minus 5 stars I would. I just got my car back after 34 days these incompetent people had my car and they not only didnt fix my car properly, Im missing pieces that were there when I sent my car in. None of my lining in my trunk is fastened down with all nuts and bolts missing, my car Jack is missing. I had to call them to find out what was going on after Anthony telling me its the insurance company, I spoke to the insurance company and he was just trying to get more money out of them. These guys are nothing but scam artists. My trunk wont close unless I push down on it. Im disgusted and hope these people dont get any more good hard working and honest people for hard earned wages.. I will now be contacting my lawyer and dealing directly with insurance company so thank you so much Anthony for not fixing my car! Ill be writing to the Better Business Bureau and you will absolutely positively be hearing from our lawyer Dont go to this place its terrible. Its funny they have a slogan in their office that says meeting the nicest people one accident at a time that may be true but they forgot to tell you how they take advantage of these nice is people please I hope you can hear this and read what I say so therefore you or nobody else gets hurt the way my family and I did

Ma
Review №49

Excellent. They go above and beyond. 10/10 would recommend

Gl
Review №50

Great car service! also very good customer service....Highly Reccomend

Vi
Review №51

Very disappointed with car wash. Very sloppy. They spraied brand new $70K dashboard with shinny wax including steering wheel. The grip its not there same anymore. Now its not just shiny, it also smells. Never go there again.

Mi
Review №52

I Brought my car in to have my bumpers done and Curtis and Anthony went above and beyond !! I couldnt be more happy with there work and would recommend them to everyone I know from the custom tinted widows to the perfect detail job the paint matched perfect !!! Thank you so much !!!

Ke
Review №53

Curtis and the guys in the shop do excellent work.Very highly recommend

Ni
Review №54

I just picked up my car from Tier 1 after an unfortunate accident and I couldnt be happier with the results. Not only was the staff friendly and professional, but they also got my car back to me quickly with the repairs done the right way. I would definitely recommend Tier 1 Collision Center!

St
Review №55

Courteous service. Quick turn around time on my car repair.

An
Review №56

Its hard to know where to start with this review as there are so many great things to share about my experience with Curtis and the rest of the amazing team at Tier 1 Collision in Patchogue. I guess the best place to start would be the most important part - the quality of the work, which was absolutely perfect! I swear that the car looks better now than the day I bought it! The service was absolutely top drawer, from the moment I first called them to make an appointment for them to assess and give me a quote on the damage. They have a lovely and clean waiting area where you can watch TV, use their wifi connection, and have filtered water or a hot drink. The quote they gave me was very competitive and they dealt with the insurance company so that I didnt have to. They gave me a loaner car which was absolutely vital for me as Im a single guy with no one to run me around! They took care of the work in record time, which is impressive given how popular and busy they are. The combination of the quality of the work; the efficiency and friendliness of the service; and the competitive price, must make Tier 1 and his crew the go-to shop in Patchogue. If youre unlucky enough to need a body shop, your luck will turn when you go to Tier1!Andrew Persico

To
Review №57

Best Bodyshop on Long Island thanks for fixing my Toyota Tacoma guys!

An
Review №58

Great Paint, Body Work and an amazing office staff

lo
Review №59

Great people & Job & Price

Da
Review №60

Did a great job on my repair!!!

Ya
Review №61

Andy the Painter is awesome 😎

Information
13 Photos
61 Comments
4.8 Rating
  • Address:470 Waverly Ave, Patchogue, NY 11772, United States
  • Phone:+1 631-494-3620
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Car detailing service
  • Towing service
Working hours
  • Monday:8AM–3PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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