user
Riteway Automotive Center Inc
192 Waverly Ave, Patchogue, NY 11772, United States
Appearance
Riteway Automotive Center Inc
Comments
Ja
Review №1

I’ve been going to Riteway since my mechanic retired 7 years ago.Best choice ever! The owner Sandro and his crew are a very honest, hard working group who put your needs at the top of the list. They help me to remember my inspections each year which I really appreciate as I always forget.I highly recommend Riteway for your automotive needs. I think You will be very grateful for my recommendation.Your welcome in advance.Jane from Bayport.

Li
Review №2

After months of trying to fix our check engine light Riteway got it done overnight and was able to get a long overdue inspection passed. Very honest and very reasonable. I definitely recommend this business for all your car trouble needs.

kr
Review №3

They do a great job!! they work very hard, very caring bout their job.. if anyone needs there car done i would recommend going to rite away !

Br
Review №4

You can trust Riteway. Sandro and crew do not perform any work that is not needed. They will tell you if your repair is covered by your manufacturers warranty. I had a battery with a leak, only 16 months old, I was told it should be covered by warranty, they even offered to talk to the dealer. It was covered, no problems. It’s so nice to have a high level of trust with your mechanic. They do great work, my daughter travels from NJ to have any major car work done. It is a pleasure dealing with Riteway, easy to get appointments and fantastic people.

Ro
Review №5

My family has had our vehicles cared for by Sandro and now his family ever since Riteway opened. The professionalism and expertise afforded to us is only overshadowed by the extra effort shown above and beyond the services provided. As our children began driving, they also sought out Sandro and his family for their vehicles and even refer their friends to his excellent services! Highly Recommended for all Automotive needs!

Ca
Review №6

Trustworthy and Affordable ! So glad I found an auto repair shop I can count on !

Ro
Review №7

The quality of service at Riteway Auto is second to none. They are reasonably priced and extremely honest with their recommendations. Their mechanics are highly trained and can diagnose and troubleshoot even the most difficult engine situations. I have been using Riteway Auto Service for more than a decade and trust them with servicing my brand new cars/trucks more so than the dealerships. 5 stars in my book!!!

Me
Review №8

Sandro and his team are the best in the business.There are few that are as honest/straight forward, communicative, extremely knowledgeable, generous with their time, do solid work, use quality parts, and are as fairly priced as Riteway. 👍🏻

Al
Review №9

Great place! Every time I have an issue with my car, they are able to help me out in a timely fashion and for a good rate. Would highly recommend!

Ch
Review №10

I have been using Riteway Automotive for years and they are by far the best automotive repair shop I have ever used. They are professional, respectful, kind, knowledgeable and they care about your car and your safety. Whenever I bring any of my cars in whether it be for inspection or maintenance I can trust why they do and say and they always explain the details of any repair or service. I HIGHLY recommend!

Vi
Review №11

As a Riteway customer for a few years now, I have the utmost appreciation for the professionalism and honesty the Riteway staff exhibits each visit.From hunting for a squeak under my vehicles to routine maintenance, I always feel that I have gotten their honest opinions and advice as well as top notch and trustworthy work.Going to a mechanic can be a scary and expensive endeavor, at Riteway I trust that I am being taken care of as if they were dealing with their own family!Thank you, highly recommend!!!!

Jo
Review №12

Im a traveling salesman, I had a radiator hose brake on my vehicle. I was lucky to be few blocks from the guys At Riteway Auto. Owner went out of his way to expedite on getting parts and fixing issue immediately. Price was very reasonable Too..Highly Recommend !

Tc
Review №13

Sandro and the crew have always been honest and trustworthy. They have taken care of all our cars and have never steered us wrong. Highly recommend if looking for an honest and knowledgeable mechanic who will do the job right.

CP
Review №14

Had a check engine light on, Sandro and his team figured it out rapidly, fixed it all while doing my brakes and oil change. They were clear and consice regarding the issues, fixed them and sent me on my way. Great family owned business. Highly recommend

Vi
Review №15

Its so satisfying going to a mechanic that I dont feel pressured by and that I can trust. Its been about 2 years and 4 or 5 vehicles that has me confident that Joe and Joe over at Riteway have mine and my vehicles best interests in mind.From commuter cars to my offroad vehicles, Riteway has demonstrated their abilities to tackle my yearly inspections to uh oh what happened when I had my Jeep on the rocks last weekend.I always feel like they are honest with their estimates, they prioritize the work they recommend as, you need this now versus this can wait until a later date.I actually have an appointment for a week from tomorrow, I look forward to continuing our business relationship, thank you!

ka
Review №16

Experienced & helpful. Able to troubleshoot & diagnose when necessary. Have been using Riteway for many years.. Definitely would recommend.

Ma
Review №17

I have been taking my vehicle to Riteway Automotive for over 5 years now and have always received amazing professional service every time. I would not even consider taking my vehicle anywhere else for any type of repair. I have never received service of this quality anywhere else in all my years of driving. Sandro and his team are extremely knowledgeable and skilled and they have always taken care of my vehicles every need. There have even been a couple of occasions where a sudden unexpected repair need popped up and they were able to take care of me on extremely short notice and get the vehicle repaired and back in my possession in less than one day. They actually deserve more than 5 stars on the rating but 5 is the highest I can give!

G
Review №18

The number one most important thing you want from your mechanic shop is honesty. This is the one. Sandro and his team went out of their way to perform multiple overdue services to my two cars as fast and affordably as possible while giving me all the details and choices for how to do it. This is how you make customers for life. There is no reason to ever go anywhere else when these guys have your back. Respectful and straightforward, a flawless experience.

St
Review №19

Very honest and fair prices excellent work

T
Review №20

Sando and his guys at rite way automotive is the best around !!! they are fair with pricing. and and honest and very helpful ... when i had questions they were honest. and. answered them right away. ! they are upfront with everything they are no crooks. ! they are like family . very happy with the work they did on my car i was having problem with my car. they brought it right in the next day they. they figured out my issue and stood me in the right direction to get the car back on the road fast as possible and. they deff take pride in there work . i would deff come back here for all my car needs. and. send my friends and family there as well. they are awsome. they are my go too ! when ever i have issue. with any of my car. if ur having trouble with ur car. bring it to them trust me. u will not be dissapointed. thank you agin sando u rock sir :)

Si
Review №21

Very professional and extremely honest. Always on the ball at diagnostic and repair work. Would recommend highly.

Da
Review №22

Sandro and the team are very warm yet professional. Ive used them several times for both our CRV and Pilot. His advice is clear and recommendations are transparent. The work was completed on time with quality. Easy to schedule and great follow up. Im so glad I found a mechanic I can trust! Cant recommend more highly!

Wi
Review №23

I always bring my car to Riteway, they are super fast with oil changes and inspections. They also work great with warranties and even regular maintenance. I would recommend them over anyone one else in patchogue!!

Je
Review №24

My family and I have been coming to Riteway for years. Riteway is consistently reasonable and reliable with high quality work. I can always count on Riteway for all my automotive needs. They treat all their customers like family - highly recommend!

Ju
Review №25

I’ve been a happy loyal customer of Riteway for 4 years now, I’ll never go anywhere else. My friends and family are also very happy customers to Riteway as well. They’re great people there and they do great work. They’ll never try to rip you off or try to sell you something you don’t need like some other places. They’re not in it to make a dollar off of you, they just want to make sure your vehicle is safe and won’t leave you stranded on the side of the road. I would recommend Riteway automotive to anybody!

Pa
Review №26

Everything you want in a local neighborhood mechanic, honesty, professionism, and fair pricing. I would recommend to anyone and everyone.

ke
Review №27

Riteway Automotive is such a great place. They treat you like family. Each time I go, Sandro takes his time and really explains everything to me in a way that is easy to understand. I am so happy to have found a place where I can feel comfortable asking questions and learn more about the car Im driving. Thank you Sandro. Thank you to the Riteway Automotive Center team! You are the best!

Pa
Review №28

Sandro I used to work with him years ago at the ramp dealership. He’s a hood honest guy. They do great work and not in it to make the money. He cares and is helpful to his customers. Definitely trustworthy. Now my parents are bringing their vehicles and are happy. Great customer service and honest.

Pa
Review №29

They got my 96 Vette squared away after it sat garaged for years. Sando and the guys do excellent work!!

Br
Review №30

LOVE THESE GUYS! My mom and I have been coming here for years and I will never go anywhere else. I recently moved to Boston and after countless bad experiences with mechanics up there, the only time I’ll get work done on my car is when I’m back home on the island and it’s by these guys!!!!!

Ma
Review №31

One of LIs best! They are honest, never do unnecessary work and always explain the work they have to do. Owner Sandro is straightforward and trustworthy, and the mechanics all know their craft! Highly recommended!

Ki
Review №32

Sandro and Joe were amazing! They truly are there to satisfy all your car needs and not just try to rip you off. My car always comes out perfect and never has any issues!

Ev
Review №33

We’ve been having our cars repaired at Riteway Automotive since they opened.They do an excellent job in a timely manner. They will never tell you that something needs to be done unless it really needs to. Sandro the owner, is always honest & fair with his customers.We would never go anywhere else.

Ni
Review №34

Exceptional service, always go above and beyond. Very reliable mechanics and never steer you in the wrong direction. It’s great to have an honest mechanic nowadays and not some awful back yard mechanic.

fr
Review №35

Sandro & Joe are great mechanics. He’s always been honest about the work that he has done. I feel confident in returning with my vehicle concerning any problems. Theses guys are are truly professional.

Ro
Review №36

I was chasing a noise on my daughters car for months. I was unable to find the issue. I took the car to Riteway Auto Center where I had the engine mounts replaced (11 year old car). Unfortunately the noise persisted. I spoke to Sandro numerous time in regards to the noise, he was patient and wanted to get to the bottom of the noise as well. He even came to my house on a Sunday morning to meet with me to troubleshoot the problem. I never heard of a mechanic that makes house calls. Long story short, Sandro found the problem and made the repair and didn’t charge me a dime. I will not bring my cars to anyone but Riteway.

J
Review №37

I’ve been a customer for years. Riteway has been consistently reasonable, reliable, and I’ve been satisfied with the quality of their work. I rank them at the top of auto repair shops that I have used.

Do
Review №38

Sandro and his staff are accommodating, professional and trustworthy. They have NEVER attempted to perform unnecessary repairs or services on either of our two vehicles. Sandros word is his bond and we trust his diagnosis and recommendation.In the past he has refused to charge me for scanning my car for trouble codes and he has allowed his son to drive me home so that I could leave my vehicle at the shop. His son is also honest and professional! Customer service is paramount at Riteway!Highest recommendation for Riteway Automotive Center located on Waverly Avenue, Patchogue.

Mu
Review №39

Riteway was recommended to me by Mr Venero of Venero Automotive of Bayport which was an excellent mechanic-since retired. Sandro and his crew at Riteway are top notch mechanics and my whole family goes there with professional courteous on time clean family oriented service.

Di
Review №40

Joe and Sandro always provide quality and trustworthy work. I leave Riteway Automotive KNOWING CONFIDENTLY that my car is safe to be on the road because safety is their number one priority always.

Ro
Review №41

I have been going to Riteway for years now. I have to say the customer service is consistently great. When I call they are very accommodating . I usually get the day and time that is convenient for me and they have even given me rides back and forth when I leave my car. I am in a customer service industry and know how important good customer service is. I can say, they go above and beyond and Im never disappointed. I have and will continue to recommend people to use Riteway. They are trustworthy and dependable. You will Bevin good hands. Give them a call!!

KG
Review №42

This business charged a customer for a oil change and an inspection. They conducted the State Inspection then followed by saying the Tints needed to be removed before they issue a sticker. NOTE. Bill has already been Paid in Full. Then they attempt to sell their tint removal service after they already took the money. I am an independent operator and proceeded to remove the tints off my customers vehicle at no charge as he was already upset.I can understand that they can not issue an inspection unless the vehicle is in legal order. Understandable.The reason they will get 1 star from me is because they also attempted to sell the customer two new Air Intake Filters that were not necessary. We removed the filters and it is unnecessary for them to be changed at the current time. On top of filter service they informed the customer that they needed to change their Power Stearing Fluid and that it was black when it is supposed to be amber in color. True Fact. So I went ahead and checked the Fluids. Power Steering Fluid was clean as can be. No dark tint, no metal flakes. Stay away from additional services at this shop that you did not go for. And get an independent inspector to perform a quick check before paying HUNDREDS IN UNNECESSARY SERVICES. Services in which shops such as this will probably not perform but pass off as if it was done.

Ge
Review №43

The first encounter with Riteway was when my car wouldn’t start at Waldbaums. AAA towed me to his shop. He informed me that it was simply a loose battery cable, and didn’t charge me anything. He could have upsold me a new battery or told me I needed repairs that weren’t needed. Has taken care of mine and my sons trucks for years. Don’t go anywhere else!!!

Ro
Review №44

My family has been taking our cars here for years. Keri in the office is always very helpful with any questions and accommodating with making an appointment and Joe who is also very friendly and a great mechanic, you taught him well Sandro ! Sandro is reliable knowledgeable and very professional . I highly recommend RITEWAY AUTIMOTIVE.Rose Henriksen

Vi
Review №45

Been bringing my car here since I learned how to drive, these guys are honest and professional!

An
Review №46

Always honest and reliable. Fair price and friendly and they do a good job.

Bo
Review №47

Sandro is the best. Professional, reliable, and honest. I will never go anywhere else. Hes HIGHLY recommended.

Br
Review №48

I have been a licensed driver since 1969, and this is by far the best auto mechanic I have ever have the pleasure of doing business with.The level of mechanical expertise that I have experience at Riteway Automotive is really unparalleled in my experience, and in the past three years that I have been their customer I have truly come to feel but they are the most honest automotive shop I have ever had the pleasure of doing business with.The owner, a very personable gentleman named Sandro, is it total pro, and takes the time to fully explain what the situation is with your vehicle. If there are any options, decisions to be made about how to proceed, he informs and advises, rather been trying to push ajob on you, and maximize the amount of money he will charge.It did not take me long, to learn that this business is entirely trustworthy, wgich takes away anxiety I have felt when taking my cars elsewhere.As far as matters of professionalism, excellent mechanics, and integrity, I cannot speak highly enough of Riteway Automotive. I had no prior friendship or knowledge of this business before going there as would any other first-time customer, I do not represent the business, nor have any kind of stake in it, which some might assume when reading a review that speaks so highly of a business. I am being totally objective in my praise, because this is a business thats so richly deserves it.I absolutely recommend Riteway Automotive to one and all, you will not be disappointed.

T.
Review №49

Really respectful and understanding of your concerns ! Excellent customer service I highly recommend !

Ra
Review №50

Excellent work, excellent service can’t be beat !!!

To
Review №51

Honest as the day is long Sando cares about his customers!

DJ
Review №52

They know what they are doing they dont try and fix something and not know what the problem actually is smaller place but great services

Mi
Review №53

Sandros the best!

Ja
Review №54

Riteway is the way to go!

Information
21 Photos
54 Comments
4.8 Rating
  • Address:192 Waverly Ave, Patchogue, NY 11772, United States
  • Phone:+1 631-207-2146
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations