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Maaco Collision Repair & Auto Painting
501 Main St, Pawtucket, RI 02860, United States
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Maaco Collision Repair & Auto Painting
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Pr
Review №1

These guys did a great job on the Lincoln MKC. They went above and beyond in every way, from the quality of their work to their friendliness and timeliness. They clearly take pride in doing a great job. I highly, highly recommend!

Er
Review №2

It was off the wall fun I had a great time and there work. The quality is impressive but the paint jobs are impeccable.ps the crew of guys really care about the quality of the work there do no short cuts everything is done by the book great friendly staff who cares about you the customer

Av
Review №3

John and Bob really went above and beyond to resolve my problem in a timely manner with the damage to my Honda Del Sol targa top! After it was damaged they immediately had it restored back to it original condition with a show room touch of gloss! Matched it exactly to my vehicle rare black paint finish. You would never know it had been damaged. This is the only place I would ever get any collision or paint work done to my car. Theyre the best!

br
Review №4

I had an excellent experience getting body work done on my Jeep Wrangler. Service was completed in a timely fashion, and pricing was extremely reasonable. I believe the management here is relatively new, as there was a bit of turnover in staffing. My dealings with them were consistently terrific. I will return in the future to have more work done at this establishment.

Ri
Review №5

I brought my Honda Pilot due to the damage caused when I got rear ended. I was very impressed by the work done on my vehicle, it looked like brand new when I came to pick it up. Many thanks to John and his crew for a job well done and for their professionalism!

Ja
Review №6

After dealing with the dealership that I bought my car from and them not doing the correct work I brought my car to Maaco where everyone there is extremely professional courteous and down to earth. They did everything the right way and my car looks absolutely amazing like it just came off the showroom floor. I highly recommend them for any of your cars needs! The workers are extremely friendly and make you feel very comfortable the minute you walk in!

Sa
Review №7

Was able to get everything fixed on the car at a reasonable rate. And they even got it done a day earlier than anticipated! The guys there were really nice and even took the time to fix a little scratch they had missed during the initial repairs. I was really satisfied with the work they did and will definitely go back here if need be.

La
Review №8

Very professional! had body work done after an accident, perfect work, went above and beyond even cleaned and polished my entire car, obtained a rental car for me that was waiting when I pulled up. Looks better than when i had the accident. Staff is very friendly and courteous! Recommend highly

Ja
Review №9

A motorcycle hit my car with no insurance!John was able to work with me and help me through the whole process!! THANKS AGAIN JOHN AND BOBBY 😌Great customer service, AwesomeAll around staff. I came here and a week later my car was back to brand new. John the manger is a great guy he knows what he’s doing and won’t stir you wrong.. shoutout to Bobby as well for helping me and reassuring me my car was in a great hands. Highly recommend this shop for any body work..

Me
Review №10

I am so pleased! Its as if my car were brand new. The exterior is absolutely perfect, the dashboard is polished, the carpets are vibrant, and an even greater surprise is my headlights!! I could not believe the expanded area of vision that I now have. Night driving will no longer be dreaded. I feel as though I just drove my car off of the showroom floor. Super job, Maaco 😊 Thank you.

De
Review №11

I was hit head on causing a lot of damage to my front end. After a referral from a friend I brought my car here to be repaired. I am beyond grateful that I did so. A great experience from beginning to end, excellent communication. My car looks better than it ever has and I will definitely be back and sending all my friends here! Thanks again!

Mo
Review №12

The best people and very friendly highly recommend them. Came here twice and always treated me with nice manners! Made sure I left sastifed with my car

yo
Review №13

Truly this is an amazing place. Got into a accident my bmw left back was ugly and I gave them a call, they made it easy just got my insurance information and took care of everything including rental. Now my bmw looks and runs brand new. Thank you Rafael and your crew.I recommend this place. Y.S.

ma
Review №14

Four different body places said that they couldn’t fix the door to my 2020 Jeep and that I had to replace it Completely. I took one more shot and came to Maaco and within a day they had my door looking brand new for a mind blowing price. They are nothing less than miracle workers. Johnny and the team are incredible.

Em
Review №15

Just got my solara back...changed the color from black to a bright yellow. I must say they blessed me... I am completely satisfied and happy how it came out. Good job guys 👍🏾

Ka
Review №16

Dealing with the result of being side swiped and the person at faults insurance company was pretty painful. John and his team at MAACO really helped in dealing with the insurance company and their timeliness ofgetting the estimate. John called me a few times to give me updated about the repairs something that the insurance company was neglecting to do. When I picked up my car it looked as if I was driving it off the lot on day 1, shiny, sleek, clean. They definitely take pride in their work and I will be a repeat customer.

To
Review №17

John was super! We had our 2007 Yaris painted fully and rust repaired. They did an Amazing job, I feel like my car is brand new. I only have 90 k miles now and with the new paint job I can keep it at another 10 years! They also did an amazing job clearing up my yellowed headlights!

Ki
Review №18

I went in because my bumper had some chipped paint and I couldnt be happier with their service! They did a great job at a reasonable price, and it was all done by the end of the next day. I definitely recommend!

Jo
Review №19

On September 12th of this year my vehicle was vandalized with some racial slurs carved on the hood and sides of the vehicle. Like most individuals on a fixed budget I did not have adequate insurance to pay for the damage. So I looked around and found that the damage was going to be very pricey to fix . Someone suggested Maaco and from the moment I pulled into the parking lot I was greeted with great service not only did they do an amazing job on the vehicle but they also spoke to me on a human level and shared my pain in the way my car was vandalized. They have a great team would never go anywhere else going forward. I would recommended this location to anyone looking for great fast service.

Jo
Review №20

John the manger did an amazing job on my car. Excellent and professional service at this location. They do an amazing job and excellent work

La
Review №21

John, who serviced my car was very professional and fast and was able to get me in on short notice the next day. He painted my bumper with amazing quality and craftsmanship. I would highly recommend you go to this company and ask for John.

je
Review №22

I am absolutely happy with the service. My car was hit in the rear, and they completely fixed it and painted it. My car was cleaned and smelled great. I came to Maaco after my friend had an excellent experience! Thank you Maaco!

Ca
Review №23

Because in the first place I think you need help because they were very slow when I went there and your prices why are they higher than Narragansett

Pa
Review №24

Fast professional courteous service completed on- time as promised.Perfect job-couldn’t be happier- will recommend to everyone...

Jo
Review №25

This place was great! Pricing was more than reasonable and the Staff was friendly and honest. I got my car like it was brand new, inside and out.

Al
Review №26

I bought a used 2011 Murano with terrible paint job, so after a quick Google search for nearby paint shops I brought it here to get new paint job. Did not expect much, so when I came to pick it up, must admit...I was a little choked up seeing my car again. The thing glistened in the afternoon sun as it was driven out of the garage, like it was brand new! They even went to extra mile and detailed the inside! John and your team, thank you so much.

Le
Review №27

Superior quality here. Got into a minor fender bender coming from California last week. Stopped into Maaco and they patched up my car to look completely factory, and better than ever in just a couple days. Would reccomend!

lo
Review №28

My 2006 Buick looks brand new! John did a thorough review of each area needing attention and delivered a perfect result in a timely manner.5 stars for this location and its fantastic team!

Ro
Review №29

Very professional people and was very impressed with the quality and price, place is under new management and would recommend them to anyone looking to have there car repaired. Thanks again guys

Pa
Review №30

I brought my car to this Maaco with side damage from the front bumper all the way to the rear. When i picked it up i couldnt believe it was my car, you couldnt tell it ever had damage. The body work and the blending of paint is exceptional, i couldnt ask for anything better. My thanks to John and the Maaco team.

Ka
Review №31

Excellent job with my car, definitely recommend them! Good service and friendly and quick. Thank you so much for the great service that was done for my car:) very satisfied!!

Mi
Review №32

Was iffy about bringing my vehicle to them, but after going in and talking to the manager John he re assured me that I would be extremely happy with the work. After a few days they called me back and told me my car was done, I wasn’t expecting that fast of a turn around. When I showed up to pick up my car I couldn’t believe how amazing it looked. I will definitely be telling friends and family to bring there cars down for any body work and paint.

Bo
Review №33

Great service. Bob & John were excellent to deal with. Very happy with the job.

Ri
Review №34

Car was perfect, Clean. Looked like a new car. The people were extremely helpful.

Jo
Review №35

Was involved in a little fender bender, and insurance company referred me to this shop, I checked the reviews and saw great reviews so I brought my BMW and it was the best thing I did, John and Raphael made it so easy for me. They had a Rental car ready and handled everything, My car didn’t even look this good when I bought from dealer . Thanks guys you have a customer for life,

Ga
Review №36

Very happy with the painting job they did for my car.. the staff was friendly, helpful and professional.

Ne
Review №37

Got a quote for $850 to $1350 online and when i went to the shop they tried to charge me$4000. Come on maaco stop the false advertising!!

Da
Review №38

Awesome job and people. My Poor beat up F150 after it’s second accident in 6 months both times done by Macco collision Pawtucket came out like a brand new truck both times. I was very impressed to say the least. John, Rafael and Bob were awesome to deal with and very professional. Thank you Duane and Crew!!!

Ch
Review №39

This is the Ultimate Maaco location. A more than adequate staff to get your repair started. They make you feel welcomed and know the repair business. The repair and paint techs are behind the scenes but are highly skilled professions. The results are the proof. Im very pleased with my results.

Pa
Review №40

Very great job on my 2001 Ford Mustang Bullitt - and the crew isvery attentive to detail and the shop boss is an honest and experienced body shop guy from the old school who takes no short cuts.

RE
Review №41

Great service, car was painted and looks like new!!!Dwayne and company went above and beyond in caring for my vehicle, I will be sending my friends and family to them. If you have any doubts about MAACO put them aside. I am very very satisfied with their work and will do it again.

Gr
Review №42

Brought my Honda Fit into Maaco in Pawt. after it was rear ended. Not only did John and his crew do an amazing job fixing the dented areas, they repaired a couple of other areas free of charge and also cleaned and buffed the car so it looks brand spanking new. Definitely recommend!

Ma
Review №43

I saw customer service and efficiency at its best when I dropped off my damaged car at Maaco. Within 72 hours they had totally transformed it as promised. Their friendliness and professionalism is what every company should strive to emulate. They are simply The Best!

Al
Review №44

I had a minor repair. They gave me a fair quote and fixed it the next business day for less than the original estimate. I was impressed by their professionalism.

Ma
Review №45

I went today to get a dent that my car had in the trunk and john Birchall is a really nice guy and professional he fixed the problem right away and didn’t charge me at all. Im really satisfied to see how professional this man was.

Cr
Review №46

I am very happy with the job they did on my car I recommend anybody to go there for the car service thank you very much

Lu
Review №47

Brought in my Mercedes c300 for a full paint job, car came out spotless looking like a mirror, nice black shine to it, car looks amazingly beautiful thanks to jonh @maaaco Pawtucket, he was with me from start to finish, great price, great job!! If i could give more then 5 Stars I would, definitely recommend maaco Pawtucket and ask for john!!! Easy to talk and very professional!

Ma
Review №48

If youre hesitant about taking your business here I can understand. My father didnt have good things to say because he used to work there when he was my age. He spoke from his past experience and he was apprehensive at first about me bringing my car there for a full body paint. I had told him that Maacco in Pawtucket was actually recommend to me by another body shop, saying that Maacoo in Pawtucket has been under new management and their work is more quality than before as well as what was in my price range. I wish I had before and after pictures because the car looks better than when I first bought it! The Maacco team did a WONDERFUL job giving my car a FULL BODY PAINT, 3 YEAR WARRANTY ALL UNDER 2 GRAND. My father was even extremely impressed and that isnt something that is easily done. I am more in love with my car than I was before, I am very grateful to the Maacco team for taking great care of my car and I. 10/10

An
Review №49

John at macco best place great payment my car is so much better i recomend people to go they did a awaome job on my car and did extra on it for same pricing

Do
Review №50

Had a great experience at the Pawtucket MAACO with two repairs. Saved me a bundle and did impeccable work. Perfect. Staff was very professional and helpful and did the work in record time. Rachelle and Raphael were extremely attentive and cooperative. Highly recommended!

Pa
Review №51

I brought my 2006 Dodge Ram in to have the rust and rot removed from rear quarters and repainted. All new sheet metal and paint done. Came out like glass. Work was done in about 6 days and it came out very good. Im very happy with it and the price was very fair. They definitely will get my business in the future

r
Review №52

After buying a 20 year-old car that had been garaged and well cared for, I went to a highly regarded auto-body shop to repair the one spot of rust. They quoted $500, and when I winced, the guy said to try Maaco, as they have national buying power and could probably do it for less. Maaco in Pawtucket said $350. I said OK.There is no guarantee on rust repairs: “It could be fine for ten years, or the rust could come back in a month. Keep the undercarriage clean.” I will.But if it comes back in less than 3 years, my high opinion and this positive review might change.That said, Rachael and her staff were as professional and friendly as one could hope for. They matched the 20 year-old paint, and you can’t tell it had ever been rusted. Highly recommended.

Ma
Review №53

I brought my car in for a scratch, they fixed the scratch and painted everything else like the grill, then they forgot to fix the chip. I went back to fix the chip and now I’m missing the tow covers, the paint job looks looks a little messy, things are not placed as they should, If you want your car to look good I would try somewhere else, but if you don’t care about quality I guess this is the place for you.Pros: Great costumer service! Leu was great and made sure things were fixed.

Da
Review №54

My son took a rock to my door panel and drew two circles. John and his team took great care of me and cleared the circles and other scratches off my new car. These guys are the truth and will get it done. Thanks John

Sl
Review №55

Rachell and her body techs made my tired and worn out 84 mustang look like it just came of the showroom floor ....not like any other macco I have been to . Give them a shot you will be more then pleased with the work they do .big thanks to Rachel for her knowledge and know how to get my car looking great thanks !! She went above and beyond what I was expecting for quality and overall experience. THUMBS UP !!!

Na
Review №56

The moment I walked into Maaco I was greeted by the employees, they were extremely helpful and eager to help me. The general manager, Lou, was sure to let me know the work that needed to be done on my car and was quick to call a rental. Overall the service was quick and of the best kind. Will definitely refer this place to family and friends.

Ma
Review №57

This place was Awesome! They took less time than I expected and the results were great. Would highly recommend

an
Review №58

Maaco did a great job. My 08 looks great. Rachelle took care of everything for me. Highly recommend them.

Mo
Review №59

John did a a great job with my car, very nice

Ge
Review №60

Great job done in short amount of time and very affordable!Thanks to Rachel for the great customer experience.

Sc
Review №61

Great paint job and rust repair. No over spray, drips or runs. Obvious pride and skill in the prep stage and paint booth. Timely service and good communication. Got the basic paint package and Im very pleased. Highly recommend.

ti
Review №62

Customer service can be improved. They do not contact the customer with updates, your expected pick-up date is extended and you find this out by calling just before you are on your way to the shop. Overall, paint job came out good but, Honda emblem on trunk was reapplied upside down. Not cool.

Am
Review №63

I only went for a quote but I had such a great experience I was greeted promptly and felt very welcomed!!! The man I spoke with explained all my options for paint and body repair, prices and gave me a great quote!!! I look forward to getting my car done there and will update!!!

Ra
Review №64

Even though it took a little longer than expected my came out perfect and it had a lot of damage. Also came in 1000 dollars less than most of my estimates. No 1 stands behind their warranty better. Thanks guys for restoring my car to the way it was!

Da
Review №65

I recommend Maaco Collision Repair & Auto Paint in Pawtucket, RI. The staff was professional and knowledgeable about the process to paint our car. Convenient hours, on time service, and our car looks great!

Yo
Review №66

Excellent service. Quick and professional. Lou help me with the process with the insurance company and I even got a rental right there.

Mi
Review №67

Ive been coming here for the past 3 years excellent place and great customer service. I got my car painted twice and has always come out great, never disappointed. Ask for Lou when you come to Macco to get your car done .

Ke
Review №68

Had my Accord painted. Excellent job and quality. Cant beat the price! what a value. Rafael was great to work with!This is my second time using Maaco of Pawtucket and I have no complaints. Ill be back again!

Si
Review №69

Great prices and highly professional staff.

Al
Review №70

I would like to start by saying what an outstanding job that Maaco Collision Repair and Auto Painting has restored my (2 cars) back to the very first day I purchased them.The detail that went into this was extraordinary and not to mention the excellent customer service I received while both of my car were in the process of being repaired and paintedI Highly recommend that Maaco Collision Repair and Auto Painting.

Er
Review №71

First of all, let me start off by saying that the body shops office staff was very professional and their customer service was phenomenal. Lou Moya and Rafael Barrios took care of my insurance collision repair on my 2007 Lexus IS250. My car was Rear-ended and the bodywork came out so well, it looks brand new. I Highly Recommend this place to anyone!

Sh
Review №72

Dropped my car off on a Monday was told it would. Be done on Friday and it was. But when I received my car it was after hours horriable work the door that was suppose to be new had a dent in it the door interior Where the door was replace was left with all the silver paint from the door mind you my door was tinted not sure why they replaced the window it was fine. I would never go there again nor recommend anyone.

Ma
Review №73

Very pleased with the work. Angel, the manager was very thoughtful in explaining Maacos various products, warrantees and the painting process. My 2010 car looks brand new. I would use this Maaco again and have recommended it to my family and friends.

Ja
Review №74

Very good work...very helpful

El
Review №75

My car came out beautiful and i got a great deal! Thanks Lou!

Do
Review №76

They said my car would be fixed in 1 week and its been more than a month and I still havent got my car back. I wouldnt recommend this place to anyone. Youll most likely not get your car on time. And then they want to get mad at you when you start complaining. I got the right to complain when you tell me in one week the car will be ready and one week turns into a month... Find some where else yall.

Je
Review №77

I brought my 1974 Porshe 914 in for a repaint. When I brought it in, it had been painted poorly and needed to be redone. It came out showroom-new and I was incredibly happy with the product and services I received. I would like to thank Rafael and the rest of the crew at Maaco in Pawtucket. I highly recommend them to anyone needing a similar service.

Ch
Review №78

Left my car to get a door replaced and painted, I was told I would have a Thurs/Friday pickup didn’t end up being able to pick the car up till Saturday. When I phoned in Saturday morning they told me they JUST noticed around my window on the new door there was chrome trim. Mind you my car is metallic gray with a black trim around a tinted window. They told me I could still pick up the car and could drop it back off Monday to get the chrome painted on Tuesday. Extremely poor customer service and I cannot wait to see what I expect is a poor paint job as a whole.

As
Review №79

Nice people but quality is not great but good ! Better than the original but not great !

Ar
Review №80

They had my car for 2 weeks....i was told it would b done last thursday...then told monday...here it is Wednesday still no car...this is the worst experience I have had at this company....i will NVR go back to that shop n Pawtucket r.i.ever again

Ja
Review №81

Staff is super friendly, and helpful. Car was done a day earlier than expected!

el
Review №82

Superb workmanshp, on time delivery, Totally satisfied! Would definitely recommend to others!

Ja
Review №83

Work was fine, customer service was horrible!Took longer that quoted as well

Ra
Review №84

Good price and good service

Ry
Review №85

I went into Maaco of Pawtucket for the first time in order to have my front bumper cover painted. Rafael immediately made me feel very comfortable, and he listened to exactly what I wanted to have done. He then explained to me the exact work that would be done and the prices of everything. He even gave me different options and estimates and gave me time to choose the one that best fit my needs.Then, after dropping the car off, I was stuck for a ride home. I was prepared to call a cab, but Rafael immediately offered to have someone take me home. I was surprised but extremely grateful. Then, when I picked up the car a few days later, I found the work to be excellent. They even touched up the paint in a few areas outside of the bumber cover for free. I was once again surprised but very grateful.I will absolutely use Maaco in Pawtucket again if the need arises, and I highly recommend them to anyone.

Br
Review №86

Since their customer service submission form doesnt seem to work I will be sending this here for everyone to see. This was our first and very last experience with maaco. My boyfriend and I dropped our car off on May 11th in Pawtucket, RI, they told us a week ahead of time that it typically takes 3 days (Mon, Tues, Wed) to do what we needed done to our back bumper on our new car. Due to my boyfriends schedule they made an exception and promised us they could get it done in two days as long as we were able to drop the car off first thing in the morning on May 11, so we did. We planned on picking the car up Friday right before closing time. We heard nothing all day Friday, so we called and they said it should be finished around 3. We finally received a call around 330 saying someone was hurt and the car was unable to be finished and we couldnt pick it up until monday. So what was initially supposed to be a 3 day job went from being a 2 day job and ultimately ended up being a 5 day job.This chain of events lead to my boyfriend not being able to work his 6 hour shift at work on Friday, a loss of about 80 dollars. We then had to rent a car for two days so he could get to work Sunday and Monday. Maaco did cover the cost of our rental which is helpful but what happens next is why Im writing this message.When we finally got to pick the car up on Monday not only were we out 80 dollars from his missed shift but we had to pay a family member to drive all over the place to bring him to and from the rental place, his house, to maaco twice. We pick the car up Monday and the battery is dead, WHY? What we needed done was body work and we have a keyless ignition, how did this happen??? The Car was literally purchased a month ago. Never had a battery issue and is a CERTIFIED 2014 camry. If the battery was no good they would have replaced it when we purchased the car ONE MONTH AGO.Anyways, we take the car home finally and my 11 year old step daughter had left THREE dollars in her little cup holder area in the back and it was gone. Seriously? Someone had to steal 3 measly dollars out of the back of our car? I feel stupid even complaining about it but I feel like I need to because all of this has been such a bad experience but I cannot believe someone would take 3 dollars from someones vehicle. Totally ridiculous.I will forever forbid him from bringing our car there for anything ever again. So disappointed in all of this and just at a loss. It was the most frustrating and disappointing experience. And now I will have to find another place to do body work since we planned on having the hood of the car painted after the summer. But not here, no way.

Ch
Review №87

Was told the fish eye on my bumber was for my negligence.would not take responsibility .very rude service.

ki
Review №88

Yea i just had my 2000 civic painted here at Maaco and i love it thanks alot guys!!!

Lo
Review №89

I had a great experience and they did a great job, great people to work withWill definitely be back.

Ja
Review №90

Worst experience of my life. was quoted a price of 1350.00. dropped the car off july 3rd. got it back august 25. many many promises along the way. car will be done on such a day. this went on too many times. finally got the car back and the color didnt match but i waited so long i paid just to get the car back. they lie. they lie etc.employee george in sales is an antagonizer. if i had it to do over i would not pay for that whole experience. very unhappy.would never recommend that place to my worst enemy.james buco

Mi
Review №91

From the start to finish my experience with this macco was terrible I brought my 2012 Honda Civic in after an accident originally was told my car would be done in two weeks I just got it back today month later and it’s a joke the paint job is horrible they left chips and scratches on my car Upon return my hood didn’t line up correctly and to make matters worse the manager Lou couple weeks after my car was in the shop passed promise date promised me he would personally handle my car step by step and boy was that a joke too this place is by far the worst collision place to take your car to

Is
Review №92

Good

Ma
Review №93

The color all around was what I expected beside near the door panels and cover not to happy but it what I needed

De
Review №94

Huge ripoff dont waste your time.

Ke
Review №95

I WENT TO MAACO I PURCHASED GRADE A FOR THE PAINT, THEY DID A HORRIBLE JOB THEY PAINTED MY RADIATOR, SIDE MIRRORS THEY EVEN PAINTED MY HEADLIGHTS MY LICENSE PLATE/LIGHTS IT WAS HORRIBLE I DONT RECOMMEND ANYONE TO GO TO MAACO WORST PLACE IN RI

Th
Review №96

Totally satisfied!!!!!!!!definitely recommend to others,excelent costumer service

Se
Review №97

They are the best in town

Jo
Review №98

Great paint jobs

Jo
Review №99

Very good

Jo
Review №100

Great prices!!

Information
42 Photos
100 Comments
4.2 Rating
  • Address:501 Main St, Pawtucket, RI 02860, United States
  • Site:https://maaco.com/locations/ri/pawtucket-10833/
  • Phone:+1 401-312-4230
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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