Holden have been consistent in providing me with excellent service. Their deliveries are prompt and Ive found the technicians who help service and repair equipment to be knowledgeable. I recommend Holden to my clients (and use them personally )when they move to the North Shore knowing they will be well taken care of.
Holden Oil has been our service and oil supplier since we bought our house in Peabody. They are very friendly and service oriented. I would highly recommend them for all your oil, propane and service needs.
Weve used Holden Oil for years now. Very pleased with this company. They deliver oil to us and we have never run out.Recently, our heat wasnt coming on and the quickly sent out a technician and we were up and running very quickly.Cant say enough about them.
Holdens is the place where you know you will be treated a right. I have been a long time customer and they have always gone above and beyond to take care of me.This family run business is the Best!
Holden Oil is totally reliable, reasonably priced and very responsive. Courteous and friendly folk provide terrific service. Couldnt be happier with them!
By far the best, professional, and friendly, oil company in the area. Service and delivery is top notch. My only regret is not going with Holden from the start of my time in Peabody.
Ive been a Holden Oil propane customer for many years.They are reliable, someone answers the phone if you have a question, their drivers are personable, their prices are reasonable.
Holden Oil has always been very prompt on deliveries. All the personnel we have interacted with have been very helpful and pleasant. We are quite satisfied with the service.
Holdens has been delivering oil to my family for over 50 years. Im on their budget plan which helps with annual finances, and they have me on a plan that insures I always have oil. But beyond that, the staff are the most friendly, helpful prople around. Theyve helped me with things that arent directly related to their oil business. Customer service is top priority at Holdens. Anne, Peabody
I have been with Holden for several years and have received excellent service since day one. Much better than the local Ipswich folks. Thax Holden.
Holden Oil is a great company! They installed a new furnace in my mobile home this November,and a new Thermostat too. They are always very friendly and prompt when I call for a delivery. Thank you Sheryl B.
Always pleasant & polite. Very helpful when i call the office. Deliveries prompt. Drivers very professional.
Were a relatively new customer. Propane prices are fair and deliveries have been very punctual. We had an issue with our burner not working, called them and they came right out and fixed the burner for what we though was fair and reasonable. We had called a local plumbing and heating company before calling Holden Service a they told us we needed to replace the burner so were happy we gave Holden Service a try too! Our experience with Holden has been very positive and would recommend them.
Great place, friendly staff I buy my propane,gasAnd they have a store now with coffee.
Overall, Ive been pretty satisfied with Holden Oil for our propane service/delivery. The one area that needs work is the reliability of the autofill service. We have run out of propane three times in 8 years (while on the autofill program). While this is inconvenient in the summer months, it could have been very expensive in the winter had we not been at home to catch it. Holden was prompt in getting out to our house to refill the tanks after I called, but again, the reason for my being on autofill is to never have to call, or run out of propane...
Always courteous and helpful. Great prices and dependable delivery.
These guys are great! They are right there when you need them. They will fix actually what is broken. They get the job done.
Jay and his crew did a Fantastic Job installing a new furnace and came in $2500.00 less than other estimates. Also had an emergency where our oil line froze and Jay came right out and within minutes we had heat again. Hes Great and we Highly recommend Holden!
IM VERY HAPPY WITH ALL THE SERVICES YOU HAVE
I like that I can request to have my oil delivered online, which is one of several choices included auto-refill and calling. I have never had any issues with the delivery being on time or with getting a helpful response when I need one.
Great service, appreciate the stable monthly prices, always ready when service is needed
Holden oil has always been available to answer questions and service immediately. Their rates are competitive and I have never had any problems.
Very pleased w/service, polite delivery person.
I have been a customer for 15 plus years. They have always been delivering on a timely fashion, the office staff is very friendly and helpful.
Great place to get RV propane refill. The people here are very professional. Great attitude that you do not see at other places.
Incredible service, will remain a customer as long as they are in business
Always prompt and courteous delivery. We have, however, been waiting for a replacement tank
For three years, Holden has charged me a fee for low utilization of propane for a fireplace. They based the fee on an invoice they sent me in April 2015, which charged a fee for 2015 based on usage under 50 gallons. If I had a notice 30 days in advance that I would be charged for an equipment and tank rental, I would have paid for a refill and avoided the additional charge. Customer service said that they send out invoices every month with a notice. When I explained that I didnt get a single invoice, she said that they sent one last April 2015. They expect me to remember that I need a refill by Apr 15th in order to avoid the additional fee.
Do not get your propane from them!Inappropriate installation and settings. Cost us more than twice as much as should have on usage.Be careful about their settings for pressure and too much flow and waste!950 gallons depleted in 8 weeks despite only 65 degrees thermostat the entire time, only 2 people living in the house and 3,500 sqf heated since once zone was turned off.All 3 of our neighbors, with similar size houses, use 2,000 gallons total per year. Holden’s runrate with their installation on our property has used 950 gallons in 8 weeks.Improper installation of liquid propane tank, line connection and pressure regulator and overall settings by Holden. We called 7 times in past 7 weeks. Submitted a letter to Holden two weeks ago about issues and logged concerns and issues several times in February. Improper and irregular pressure device or setting. Burned 950 gallons of propane in 8 weeks. Technician was not going to show up to fix it despite our scheduled appointment February 16. Reneged on that then I begged after shoveling a snow path for one hour that morning.Then technician came out and told us to buy furniture to save heat! Then he spent 30 minutes outside likely re-adjusting the pressure regulator that was on too much flow and wasting propane. Technician on February 16 was rude and the worst customer service I have ever received from a provider.Fuel pressure and flow was wrong and our neighbors with same size house and even higher temperature heat setting and twice as many people used 33-50% as much as our tank. We averaged only 65 degrees thermostat usage set in 3,500 square feet zones total. Holden refilled 10 days ago and already 140 gallons used without any cooking usage and 37 degrees outside average. Holden refused to send a technician to evaluate after we requested today after seeing 65% on meter this morning, March 26. Was 80% at fill up of 1000 gallons tank just 10 days ago. $2,370 or 950 gallons depleted in 8 weeks. Despite a 96% efficiency heating system and only 2 people usage. We paid for the full tank on purchase of house at closing January 30 after Holden filled it up on January 26.Today, March 26, Holden person Mark would not send a technician out to re-adjust the pressure regulator or check the tank even though 140 gallons burned in 10 days since they filled it up and warm outside. Unbelievable about their unwillingness to correct it today March 26 and I had to twist their arm and complain a lot in mid-February to get them to come out.
Tank totally ran out on Presidents day. I had food to prepare for an event, so I called the day before to tell my tank was totally out and my stove wont light. The guy came and left without filling the tank. He said I was supposed to pay COD because it is a holiday...which nobody told me when I called to order it. Plus, they had my number wrong in their files so the driver tried to call and said my number was disconnected. OH MY GOD how many ways can you screw up a delivery. His final comment was that I wasnt an emergency cuz it was only my stove. I have always paid my bills on time and have never complained...and this is how I get treated. Horrific!
Best place for fuel and snacks. Premium Gas and lots of pumps.
They filled my propane tank... Quick and easy.
Good, reliable service, but prices a little higher than the competition.
Had some work done on furnace. Discovered they charged me triple the cost for parts compared to what I could buy. Rip off!!
The staff is what makes this place the best!
Garbage place.
Good gas
Always pleasant and on time
Place sucks poor service take forever to pump my gas pumps broken all the time it sucks
Awesome service