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AutoZone Auto Parts
1721 Main St, Peekskill, NY 10566, United States
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AutoZone Auto Parts
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Do
Review №1

The best AutoZone in the area! I was in a bind and the staff helped me even though they were short staff. The sales associate went above and beyond for me and ensured my car was working before I left their location. Best staff in Westchester County.

Ca
Review №2

Mi experience on autozone today was greatExelent customer serviceFriendly environmentNice people I recommend this store 100%

Mu
Review №3

The best place to fix the cars

se
Review №4

The staff is very good

Br
Review №5

Been using this location for few months .The employee Edwin is always very helpful .He should get some recognition for his 100,% he Gives.

ja
Review №6

Store was clean but not well stocked. Employees seamed more concerned with putting inventory away than helping customers.

Er
Review №7

DO NOT SHOP HERE!!. They refused to honor the warranty on a premium battery I purchased there about a month ago. The battery did not hold a charge even after my mechanic replaced all parts that would otherwise cure the problem. AutoZone said if the battery takes a charge, that is all that is necessary for it to be considered a good battery and to not have to replace it, no matter how many times I return with it dead. They will put it on a charge at the store, and if it takes it, it is a good battery even though it will only hold it for 12 to 24 hours. VERY FRUSTRATING!! Lost a regular customer with this kind of customer service. Many other choices in the area.

Sa
Review №8

Very handy place for automotive stuff

Ka
Review №9

Had a great experience the sales person was helpful and friendly

jj
Review №10

Great people that work there very friendly and full of knowledge do all my auto parts shopping there

Jo
Review №11

Very good customer service experience. Comparing it to the bad experience in same company in Kingston NY

na
Review №12

Great prices

Ke
Review №13

Service is good and quick checkout 🙂

Bi
Review №14

I ordered a part via the AutoZone website as it said that it was in stock and immediately after placing and paying for my order I received an email saying that it was ready for pick up. When I arrived at the store I was greeted by Cyan who just hung up the phone with another customer who was apparently waiting for an order and she said that she’d reach out to the driver as the part was still at “the hub.” I told her that I was there to pick up an order that I placed online. She asked how it was placed, I told her by me on my phone and I showed her the confirmation email. Needless to say she still asks me my vehicle information which I gave her and types it in as if I were just walking in to the store, completely ignoring my confirmation number from the online transaction. Then, low and behold, “we’re out of stock. We have them at the hub and they can be here in a couple of hours.” As I told her I wanted to cancel the transaction she asked another employee how to cancel a transaction. Before he did he asked what my part and order number were. Going the extra step of actually looking on the shelves right behind where Cyan was standing he located the part I ordered already pulled waiting for me to pick up. It seems as though deny, deny, deflect is something that is practiced quite well at this store. Maybe retrain, retrain, actually look for the part should be practiced. First and last time in this location.

Ke
Review №15

Great service and fast checkout

Ma
Review №16

Needed a battery. They installed it free of charge and very nice young lady.

Ke
Review №17

Had hard to find item. Very satisfied

Lo
Review №18

Great auto parts store..has everything you need at s reasonable price

Se
Review №19

Terrible associates. Dont know if they are all like that though. Went there to buy muffler tail and there were two ladies and a young guy who seems not to know their stuffs but were rude. The only AutoZone I visited with such kind of behavior. The one in Greenburg, Tarrytown road in New York is the best. If you want some real help and good customer service, please go there.

Jo
Review №20

They seem to have more things than other auto parts store on the shelves are always stocked. I changed my first post and it and really good auto parts store. I think there going to be around for a long time.

Ni
Review №21

Very friendly people and great service!

Ha
Review №22

Great help

Pe
Review №23

Customers service Zero!!! When I went into the store the workers did not acknowledgd I was there for over 5 min the guy on the computer did not care that there were customers in the store! If I could I would give this store ZERO STARS...

Ma
Review №24

Much better than Advance Auto Parts which is just up the road.

Ma
Review №25

They always have what I need. And always at a decent price what else can I say

Ta
Review №26

Horrible experience. I was approached by a salesperson who answered the phone while I was in mid sentence and stayed on for 15minutes! Beside higher prices, terrible service and little inventory, there are better choices less than five minutes up the same road. Definitely skip this place for auto supplies!!!!

Ke
Review №27

They have what your ride needs. Nice, well stocked store. Competent staff.

Je
Review №28

Cyan cashier was very helpful and knowledgeable of products, she help me and i will most definitely be shopping and coming back again at this establishment. Thank you auto zone

Mi
Review №29

Great pla e with a friendly, helpful staff and good products!

Ro
Review №30

Excellent. Employee committed to help me,

ke
Review №31

I was told my part was gonna be there at a specific time, so I set my appointment with my mechanic n here I am still waiting for my part which has s three hours late.. for ur money n peace of mind, just continue to to to bridge auto n advance auto at the beach.. wasted a day waiting with no answers just excuses

Mi
Review №32

Great service

Kr
Review №33

So helpful and easy to find things. And the people that work are knowledgeable and wonderful to deal with

Jo
Review №34

Peekskill, NY Autozone is a great store with dedicated professional staff. This last customer that said he waited 15 min was not the next customer and the employee was already on phone when the customer started talking out of turn..unfortunately people love to complain, in their favor, hoping to get free stuff off company. Their is always two sides to every story and the customer is not always right.. it’s better to tell truth before posting lies on social media.

Va
Review №35

Good!

Gr
Review №36

Fantastic service. Got exactly what I needed quickly.

Fr
Review №37

Processed refund just beyond 90 day limit without a problem. Hats off to Autozone for service I received today in Peekskill, NY.

Je
Review №38

Excellent friendly staff. Nice store. Exceptional selection.

Pe
Review №39

Good service and most part haveLife of car warranty

Al
Review №40

Great service.

Em
Review №41

Have just about anything needed for your car, helpful staff, and if they dont have something in stock they csn usually get it by the next day.

jo
Review №42

YOU GUYS SUCK!I was just there. I patiently waited for assistance. One person was waiting on the woman ahead of me. the other person was doing something on another computer and totally ignored me. The owner came in and he proceeded to help ith the woman in front of me. I waited patiently. That woman left. I stepped up to the counter and proceeded to tell the sales person what I needed. She started to look it up on the computer. The owner asked a question and she stopped to respond to him then another employee came to the counter an started talking to her and have her sign something!It is obvious to me that at Auto Zone the customer does not come first. I drove up to Advanced Auto and got what I needed.I am done with Auto Zone!Joe Agosta

Dm
Review №43

Well kept AutoZone. Staff is helpful and friendly

Ri
Review №44

Great customer service

Ef
Review №45

My family and I stayed at Dunecape Villas not to far from here. My sister in law and her family were staying at this location. It far from the beach!! Everything else looked ok.

Th
Review №46

I bought a part there and Im waiting on a rebate that I was supposed to get for the part and I never received it yet hopefully I will be buying a Bosch part

Jo
Review №47

Very friendly and knowledgeable staff, no waiting in and out with ease

Ha
Review №48

Seem to be Clerks And part number chasers not auto mechanics...

ad
Review №49

I just want to say again what a professional approach and customer service I receive from Robert Ferretti at the Autozone in peekskill, ny. I’m always in the store for something and it’s always pleasurable experience from him. This is my favorite store because of him.I was in the Peekskill Autozone today and witnessed the best customer service by the entire staff to the rudest customer I’ve ever seen in a long time. The young man was demanding he receive free brakes when he could not provide any history that he bought them from Autozone...the employee “Robert” was very polite and helpful throughout, but this guy was extremely rude and angry for no reason. Once all the employees felt threatened, Robert said he was going to call the police and the man backed off and apologized... good job to Autozone for protecting myself ( as a customer, who was also scared). In the world we live in today we must feel save at all times. THANK YOU ROBERT FOR STANDING UP AND KEEP ME SAFE.Great experience in Peekskill Autozone. helpful and professional staff. Robert helped me find exact part I needed and was on my way. Thank you !

Pa
Review №50

Very friendly helpful staff with fast service

fr
Review №51

Good service they are good.

Jo
Review №52

Good staff good prices

Je
Review №53

Friendly and helpful staff. They even assist with minor instalations.

En
Review №54

Car battery died the female employee was very knowledgeable and helpful.

An
Review №55

Always helpful and courteous.

ma
Review №56

Great customer service

Ch
Review №57

Helpful

ah
Review №58

Great customer service 👍

Ta
Review №59

Quick service and great staff

Da
Review №60

Amazing service

le
Review №61

Before the service was good since danny left that is getting worse and worse they do not attend commercial accounts as is my case bad bad

Be
Review №62

Top quality staff!

Jo
Review №63

Very good service

Ji
Review №64

Very good store

An
Review №65

They are very helpful

Wi
Review №66

Great service

by
Review №67

The store to get it all

Eu
Review №68

Tons of spare parts

Ho
Review №69

Great service

De
Review №70

Decent service

je
Review №71

Everything you need !!

Al
Review №72

Staff isnt knowledgeable

Lo
Review №73

Over priced

Ma
Review №74

Nice

Ja
Review №75

Friendly staff

pr
Review №76

Bad

Gy
Review №77

May all beings be well and happy, take care.

Ad
Review №78

El personal no está técnicamente preparado para vender partes para autos...

Ma
Review №79

Very good service

Ka
Review №80

We were attended by a very attentive and helpful man ... excellent worker ...

Ju
Review №81

Excellent

Jo
Review №82

Excellent service provided in this place are very good

ad
Review №83

Very good treatment the employee treated me with all respect and very grateful because he told me everything I wanted to know

Wa
Review №84

Good attention

An
Review №85

Great service

Ho
Review №86

See and good

Er
Review №87

Very good

Be
Review №88

They have many varied things

Ni
Review №89

Excellent place !!!

Ma
Review №90

Highly effective

Information
16 Photos
90 Comments
4.3 Rating
  • Address:1721 Main St, Peekskill, NY 10566, United States
  • Site:https://autozone.com/locations/ny/peekskill/1721-main-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4730&y_source=1_NTU1NTQyMS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 845-402-3400
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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