First off I paid first class shipping price for it to be three or four days late, and the shipping was more than the damn product. The belt buckle chrome was coming off of one side showing copper underneath and the face of the belt buckle was improperly chromed showing bad imperfections and the belt end tab was larger than the belt was. And the company says will gladly refund your money but you have to pay to have it shipped back so I’ve lost close to $14 for a product that only cost me $14. All in all the product just looked cheaply made I’ve seen web belts like this that were sold at Walmart that look better than this.

Went to pick up a few Army stickers for my vehicles, my wife and I stopped before work at 9:30-10:00 a.m.. Sign on door said OPEN, doors locked but theres one car there with lights on, says sign on door, preorder for pick up, now, I Always support Pekins small businesses but could get anyone to open doors or even acknowledge them being there.Ordered off Military.com, spent $35.00 for 6 stickers, dont waste your time.

I just ordered an dress up uniform for my son. I emailed the day after ordering it asking if they knew when it would be shipped. My son is special needs and was so excited, he wouldn’t stop asking me when it was coming. I got an immediate response, and his uniform arrived today, not even a week later. Thank you so much! I wish I could post a picture, because he looks so cute and won’t take it off.

You said youve been closed since covid started last year, although on this website, it clearly states that you are open at 8:00 a.m.!Menards has 1400 people in it everyday they wear masks and are doing business, why dont you mandate masks?!Any company or restaurant that will not open their doors, including fast food, clothing, etc.will Not get my business anymore.

I had a issue with and item a ordered and the customer service to assist me was excellent! Thank you Scott for your help.

I ordered a military uniform on Oct 10 which appeared in stock on their web site. I confirmed the order and the availability of the uniform by email the same day. Four days later their employee informed me rather matter-of-factly that the size Id ordered was not available, and that I could either go two sizes up or cancel the order.I canceled the order. Now, a week later, it turns out that the refund has never been issued. Luckily, I did it with PayPal.Classic bait-and-switch.

Very happy with everything I picked up.. really nice people and very helpful

Arrived 3 days early. My uncle Bob loved it. We are trying to figure out the company and numbers. Thanks

Ordered something that was on stock only to have an email a few days later asking me to order something else. Dont waste your time here. Where is my refund?

Nice people. A lot of variety to pick. I bought boots and they are super comfortable so far.

We were searching for a shirt for my son for Halloween. The gentleman who assisted us was very helpful and informative. We ended up buying an entire outfit, which is very well made. We will definitely be returning.

I was checking to see the store hours and noticed only two bad reviews. I have been doing business with this store since they opened. They have always went above and beyond my expectations on delivering honest customer support of the products they sell. I buy all of mine and my sons duty gear there. If they dont have it in stock they actually find it for me and order it for me. My only complaint or negative thought about them is sometimes when I go into the store they are so helpful I get confused on what I want to buy. However; they are truly helpful, unlike most stores. I have never had to wait for service. Some of the items they sell are seconds and surplus. They are cheap and fill a gap when you dont have the money or need for the best gear. You cant expect the best quality, thats why they are garage sale price in the first place. As for the regular uniforms and gear they are reasonably price and of the same quality as you would get else where. Just with better service and price. I have spent thousands with them and have saved just as much. Pulse my son and I are never with out proper attire for duty or drill. That in its self keeps me loyal to this store and very grateful for there service.

Excellent customer service!

Very fast service on my quite small order! Exactly what I wanted.Thanks!

After ordering a forage cap online, I was told it would be a 6-10 day wait for my product. I forgot about it, thinking it would come much later. As I returned home from work today, 2 days after ordering my hat, I saw a box on my door. It was my product. Good job MUS, inc

DO NOT DO BUSINESS WITH THEM. I ordered two items on 4/10/15 and chose 8-14 day shipping. I called on 4/27/15 and was told they would look into why it wasnt shipped yet and they said theyd call me back. I called again on 5/2/15 after they blew me off the first time and never got back to me. It was then that they informed me they actually ordered it through 5.11 and they didnt do any of the handling of the merchandise. Well thats wonderful, glad I was told that to begin with. She then emailed me later that day and said that the items were on backorder and wouldnt be at 5.11 for another week at least. I asked the vice president about expedited shipping since it was already a month after I ordered. He acted like it was a huge inconvenience for him and asked when I needed them by. Uh, maybe 8-14 days like it was supposed to be when I placed my order?! Needless to say, I WOULD NEVER BUY FROM THIS COMPANY EVER AGAIN and advise you not to either. Total scam.

The staff is always friendly and helpful! They never try to oversell items! Perfect for parents of scouts who need camping supplies!

Would have been nice to know that theyre not even open BEFORE I made the 30 minute drive to get here! Even though online shows their business hours and says OPEN, theyre not. Dont waste your time, gas or energy looking into this place!

I bought 24 antimicrobial olive drab socks, same name brand as I have purchased in the past. What I received where a bunch of rejects. These socks had no stamping and are missing the silver thread which is what makes them antimicrobial.

Great place to find military items and if they dont have it, theyll help you find it

Great prices, huge selection (mostly in warehouse ), intresting artifacts

They have the cutest full uniforms for kids from a sailor to a marine

Great people to work with, all products we order were excellent condition.

Walk-in shopping with great deals on gear from all over the world.

Friendly staff and always eager to help.

Ordered rank that was delayed, and completely wrong color.

Great store friendly customer service

Ripped me off on ocp nametapes

If something happens within their system, they will not own up to it and you have to pay return shipping.

Very helpful staff.

Knowledgeable, helpful, friendly staff.

$ great place

Loved it

Wonderful

Friendly staff