Professional and friendly service on the multiple occasions that Ive had work done on my car. Gabriela kept me up to date on the the status of my car, and they cleaned it inside and out before I picked it up. I highly recommend this location!
I went into caliber collision to get a paint job on my front bumper. The service was great and Gabby was extremely helpful. I can tell she is very experienced as she displayed abundance professionalism. I would recommend going here to my friends and family.
Overall my experience with Caliber was outstanding. Car repair exceeded my expectations-Gabby was fantastic she kept me up to date as things moved along with My vehicle. I find her professional and enthusiastic about her job which is rare. I Would recommend this location to friends and family.
Great service, professionalism and affordable. They took care of me very quickly and my tires arrived really fast. Im very pleased and Would definitely recommend it to all my friends. Thanks
I had my car repaired at the shop for my back bumper and was giving status on timely matter. The service was great and the customer service was over the top! I really recommend this shop as a first option.
Thank you so much for the great service. Affordable, quick and professional. I would recommend to anyone!
Took my car for oil change and tire rotation and the services was great. Excellent customer service by Gabriela, she was very friendly!
Came in stressed out, but the moment I walked in they wasted no time in helping me out. My car came back as if it had no issues. The best experience had to be the customer service, Gabriela was a huge help!
Great Service! very professional will definitely recommend! Got my car back as if the accident never happened!
Amazing place! Very professional and helpful. Definitely recommend this place.
Great service and very helpful staff. Will definitely continue going to them.thank you!
Very good quality.good services all the tech good work.also II never see my car too clean .They change my car .Im very happy .Thank too all persons in this store.
Great customer service. Did a great job and car was fixed relatively quick.
We have had work done twice by this repair shop. They do excellent work and there customer service was outstanding. I highly recommend them to my family and friends.
Gabriela was great. Professional and on time. Highly recommend.
15 days ago I was in a hit and run accident that cause over $5,000 in damage to my truck. It was the first accident that I have been in, so I was at a loss as far as what to do. The staff at Caliber were very friendly and helpful. They took the time to explain everything to me and made me feel at ease. Over the next 2 weeks, I got multiple text messages letting me know what was going on with my truck. Today, exactly 2 weeks from when I dropped my truck off, we got the call that it was ready for pickup. When I saw it I literally did a happy dance! The repairs look AMAZING and my truck looks better than ever!! Thank you, Calibur! I will be recommending you to everyone I know!
I went to the office located at Pembroke Pines to get an estimate to fix some minor scratches on my truck, then they told me that they will contact me, but never did. I did call them back, and I they told me the same thing that they will contact me, and never did, I guess their looking for big paying repairs, I would go to another place, and please dont waste your time with them.
I was told the car was complete and ready to go. I drove 20 minutes only to find out the door was not properly aligned, the window was rubbing against something when coming down making noise and the interior was not cleaned. I only saw this after the GM assured me everything was good to go. I was given excuses for a job that should’ve been actually completed to standard. I had to come the following day out of my busy schedule to get the car. Other than that the person at the front desk was absolutely wonderful and very kind.
The shop was recommended by my insurance company after my car was in an accident. The repair is excellent including matching the paint which was white but with sparkle looking aspect that I thought would be difficult to match. My car looks great. Highly recommended.
Thank you for your help today! Diego and everyone else were incredibly nice and fixed my mom bumper super quick and it came out amazing!
What accident was what my wife said when she saw the car! very happy with the work that was done on the car!
Caliber Collision made my auto body repair practically painless. Their customer service was exceptional, the car looks like new, and it was even ready a day early. In addition to fixing the damage, they buffed out some scratches and touched up some paint chips at no extra charge. I strongly recommend them!
Great communication, excellent services in general. Will always come back here
The job was done quickly and properly the first time. If you’re used to the typical bodyshop, they will blow you mind from their clean facility to the excellent customer service. Rental car service is right on premises, making things even easier. Expect calls and texts to remind you of your appointment, as well as follow up calls keeping you abreast of the status of your repair.Overall, the 5 star hotel style service at a bodyshop was a bit of a shock, but certainly something I can get used to.I’ll definitely use their services again and will confidently recommend Caliber Collision to all my friends and family!!!
Caliber Collision in Pembroke Pines has the best customer service for car repairs and fast delivery of your repaired vehicle, Jenny is an expert solving everything, at the appointment time she has the rental car representative waiting for you to give you a similar vehicle to drive, I am very satisfied that I choose Caliber Collision for my repairs.Im expressing all this because before Ive had a very bad experience with the Collision place at Rick Case in Weston, they have a bad customer service people and when they deliver your car there is a cuban guy that bully and laughed at you when I reported a problem with a horn that did not sound the same as before, a damaged passenger side seat, and one of the bars of the car Jack was missing.Because of an excellent experience with Caliber Collision at Pembroke Pines I am very satisfied with their performance and I do recommend them for your repairs, they have my trust 100%.
I had a great experience with taking my car here after an accident and they were helpful and understanding they went above and beyond the call of service.
Took my sons car for repair and came out like new. Great service and very profesional.
Did a great job on our repair
Excellent customer service by Adam and all persons at this shop. My vehicle was delivered early and fully detailed.
My experience was through an insurance claim, so once i was in contact with Caliber they were extremely helpful, professional, and timely with the repairs and with getting me a rental car while mine was out of commision.
Great service my car looks like it should be on show room floor they kept me informed and dud a spectacular job!!! Highly recommend them for your needs
Professional staff. Excellent work. Texted daily status of car.
It was very pleasant, before that I expect, my car was ready, excellent costumer service, including the rent a car department, they are above my expectation, Highly recommend.
My husband and I stopped in to get a quote for a small repair. Jeff G., the Service Advisor, promptly assessed the damage and surprised us by buffing out the marred areas right then and there at no charge! We will definitely return whenever we need body repair in the future.
Only interested in insurance claims.
My car was repaired on time, Jenny was great she kept me inform on how my repairs were going.Great Job on my car.
After being involved in an accident I took my car to Caliber Collision per the insurance recommendation and the great Google reviews. The whole process was very smooth, the customer service was superb as well as the great communication thought out the whole process. Id like to especially mention Yeni who was very helpful and accommodating. Being in an accident is disruptive but Caliber Collision made every effort to turn it into a nice experience, they went the extra mile to please me and Im thankful for that. Highly recommend them!
They were very professional. I had my car painted there because USAA use them as a recommended body shop. I went to Calibre because I saw their location in Miami just to get an estimate. From that time I said if I ever have to get my car painted, I’m bringing it here. That time came years later when someone hit my car. I took it to them at the newer location in Broward, which is much closer to my house. The place is new so it does look clean and nice. The staff helped me out and even called for my rental car. With COVID, there were no drinks or popcorn in there popcorn machine. That may be a thing if the past in this new norm. My expectations are high, because this was our first new car that got hit. I asked a lot of questions and the answer the to my satisfaction. My father owned a mechanic and body shop for 40 years. So I know what to look for in quality work. I just can’t paint, but I can criticize. They told me that they will be removing some body parts to have a clean body panel to paint. Sounds like how the body parts are painted from factory. They complete job came out great. It’s hard to match a white pearl paint job, but they did it well. Now I need to buff the older part of the body because the clear is slightly yellow on the older paint. Not their fault. But end result is the car came back just like it was before the accident.
1000% on top of their game from customer service to the repair shop.
Had my car repaired did a great job employees very professional my car looks like new there was a lot of damage if you need your car repaired this is the place to go,my wife is happy,happy wife happy life
Very professional and courteous service, car looks new again, excellent communication.
I called last week and spoke to Jenny. She was awesome! She really went above and beyond. Ty again
The service, the quality and quick to complete the job was amazing, 100% satisfied
Its one of the best place to leave your car for body shop you can trust on this guys that they will give the car like brand new.
Great service! Excellent quality!
Professional, great service
I would like to say that Caliber Collision Pines is where you want to go if your looking for honest, professional and quality work and staff. They were extremely helpful and took their time in explaining the process when I took my car in to get fixed after an accident. The ladies at the front desk friendly and professional as well as the gentlemen that work there. Mathew and staff, Thank you for making my experience a wonderful one.
Second time that I had to use this body shop. Yeniley and Gabriela were great, they took great care of me and my car. Had my car looking better than ever.Thanks!
Great Service. Professional and Friendly. Their team walked me through the process smoothly.
Great customer service, very prompt and excellent workmanship
I went after an accident to get my car fix, Yeniley Curbelo help me . she was really professional, guide me every step of the way. we had good communication, my card came out really good. i would definitely go back to them . my service advisor explain the whole process of the repair. Mathew and Gaby were extremely helpful as well, they all did a great job.
Great professionalism specially in the times we are living. Taking all precautions and measures to keep customers and employees safe. They managed to complete my work on time and satisfactorily. Thanks.
Service as promised and quality workmanship
Great service, had my car back to me in no time.
UPDATE: January 15, 2019I got my car back and the repairs look amazing! Im so happy! I would definitely recommend Caliber Collision to anyone looking for a great and professional experience!Thanks CaliberI gave five stars for first impression.As we all know that is very important.Professional, polite, and fast service up front..Well see in a week or so after the repairs to my car meet my standard of quality.Fingers crossed,Paul
Great customer service. I was kept informed every step of the way. Also, greatly appreciate the safety measures they have taken during this time. Everyone had mask and gloves on.
My wife rear ended someone and caused some damage to the hood of her car. So I took her vehicle in and from the technicians experience on a minor repair was needed. So to remedy the issue I bought the needed part and returned the vehicle to them. It was in and out the door in 20 minutes! The professionalism of the staff, and knowledge, skills and abilities of the technician, made this possible. Since it was such a quick job, I wasnt charged. Most places would have charged me probably around $100 just to look at the vehicle. We definitely will use them again if we need any collision type repairs in the future.
Great customer service and a very friendly staff. The young lady at the counter was personal and remember my name i would use this place again.
New to area. Stopped in this facility over a month ago. Was given an appointment for warranty work from another shop. Called on day of appointment to confirm. They were not ready for me. Called twice that week. I all heard that I will get a call back. Will not even return phone calls. Very unprofessional in my opinion.
Matthew helped me in the best way, i am so thankful for him . i highly recommend coming to caliber collision they’re the best .
I had an excellent experience at this location on Taft St, my rep Brandon very professional, courteous and knows what hes talking about, he pointed out things needed to fix my situation! That another shop did not mentioned to me when I was trying to get a quote ! Robert at the reception a gentleman, polite and also experience at his position ! I was there for a few hours waiting for my car ! They treated everyone that called or walked in, very kind !
Terrible service. It has taken a month to fix a bumper and two side panels. Do not take your car there. Even if your insurance will pay for it. They cant fix any stuff in time. Management is terrible and cant get their act together. They just told me that they cant get the car ready because the painters car broke. Lol. What a joke!!! You are better off taking your car to a shop in Hialeah. On top of that this location is next to the Everglades. Worst location ever. The response that I get from Caliber Collision below is pathetic. You want me to get in contact with you when I have been calling every other day for the last month... Come on.... You can do better than that.
Very professional and customer oriented!. Helped me with my request and they totally exceeded my expectations.
Came in for an estimate and I was taken care of quickly. Staff was friendly. Office space looked very clean and they also had hand sanitizer, which is so important during this time!
Outstanding customer service; they kept me informed; the quality of the work was exceptional and they completed the repairs way ahead of schedule--they exceeded my expectations. This has been the best experience I have ever had with a Collision Center--much appreciated!!!!
Very good body shop. They do excellent work
If you have any type of sports car I dont recommend taking it here.On two separate occasions they used at least a quarter tank a gas and had completely horrible gas mileage. I usually get 19-21 mpg. Both times when I got the car back it was at 10-11.Staff is nice and all but that doesnt mean the mechanics in the back are trustworthy. They lied to me about some things on the second visit. I know because I had a friend who was a mechanic check my car out.
There service and communication was outstanding. My truck was completed ahead of schedule and I highly recommend Caliber Collision.
I took my son car there because Geico choose this place and everyone were nice and great attention but they call me and they told me that they cannot paint and fix the car because they dont want to be responsible for the car paint and the parts that they need to be fix.I was disappointed the appraiser Felipe give the talk around. I would recommend no to choose that place. Run for you life . Not even the manager call me to explained better. Not good place to fix your car.
Mathew the manager gave me a great customer service!!
Terrible service at this location. Mathew the manager is extremely rude to women and take advantage of his position. I have felt disrespected and ignored every time I have spoken with him. I have called him at least twice a week for the past month to find out when my car is going to be ready. He always has a ridiculous excuse and treats bad his customer and employees. I can tell you this because the girl in the reception (Gabriela) has his same attitude. Make your self a favor and take your car some where else.
Great place for quick car repairsMy car had a collision and Caliber was a recommendation from AllstateVery glad I made this my placeLocated on Okeechobee Rd (Rt. 27) between Pines and Sheridan
Got my car back and running! Great customer service!
Great customer service, very attentive & updates are frequent and easy.
Brought my car here, I was a little skeptical when they told me that my bumper would be fixed rather than replaced. Was told by Zinaldo that we have some that specializes in bumpers, and not to worry. Within 3 day I got my car back, and I couldn’t be more impressed with the repairs. I am very picky with my car. So like up and down my car and could find it thanks Caliber Collision.
Great place. Knowledgeable staff and great customer service.
The service and craftsmanship is the best.
Its brand new its nice and clean its in a nice area!
Excellent service!
Very professional
Like when you need help and 2 little angels appear to you and not only do they fix your car but on the day 🌞. A thousand thanks to everyone and especially to Diego for whom I am eternally grateful
Everything was an excellent experience excellent thanks