My car buying experience with Pines Lincoln was wonderful. The car buying process is usually a daunting experience. But at Pines Lincoln, I was in and out of there with my new car in record time! From start to finish, it only took 2 hours (and that was including having a vehicle to trade-in). I will definitely be recommending this dealership (and my salesman Pedro Martinez) to my friends.

Wasted 7 hours driving there to look at a vehicle. I spoke to Carlos before traveling there and when I told him I wanted/expected the Kelly Blue Book figure for my trade-in vehicle. He assured me that shouldnt be a problem, that he knows we all have access to those figures so I took him at is word. When I arrived at the dealership I was offered thousands less by one of his employees, even though my vehicle is like new with very low mileage, never been in an accident, and not a mark on it. I made the mistake of taking Carlos at his word. I should have known - just another car salesman!

Walked in the showroom, and took about 15 minutes before anyone approached us. Seems they are low staffed. Others already waiting to be taken care of. Made apt to visit at a later date, hope to see if the service improves then...

Terrific experience from beginning to end. Highly recommend.

Terrific service department. They pick up my car, leave me a loaner, update me on progress and them bring the car back to me. Peter is excellent. The follow through on service makes owning this car even more of a pleasure.

AMAZING! I was really nice to work with Pedro Martinez . He explained us in detail the car . The whole process was smooth and transparent. We recommend 100% to work with Pedro and his Manager.We are Super Happy and the Lincoln Aviator a dream come true!THANK YOU! Cristina Doldan & Luis Carmona

Staff is friendly. Waiting room is clean and comfortable. Vehicle was promised an hour and a half but it took 2.5 hrs thats my only gripe.

Steer clear of Pines Lincoln. Place is managed by Mr. Jeffery Stadler. The guy was condescending and “knows the car industry” more than its own customers. He’s rude and doesn’t allow you to speak during a negotiation. Snobby superior attitude, with zero customer service skills. I’m sure the employees at Midway are not missing him. Should be demoted.

Very professional service combined with excellent customer service... they care about solving your problem, wouldnt take my car anywhere else!

Best experience a client can have on a service dealership. You will find the most courteous and professionally experienced advisors that will make you feel at home.

I have always been a lincoln owner since 2000 when I purchased in 2017 I decided to purchase from pines lincoln I understand you guys are a busy dealer and I drive 30 miles out of my way to use the service here when there is 1 3 miles from my house in coconut creek I called at the end of September to get a routine maintenance and felt like a slip in my transmission I was told I have to wait 3 week before I can even bring it in before it sits there for 2 weeks to be looked at before bringing it there I was told I might have to pay for transmission repairs I completely understand you need to get it out there but without even looking at it 1st when you have currently worked on my transmission in the past it rubbed me the wrong way anyways trying to get a return phone call from pines Lincoln its like waiting waiting to hit the lottery its a hit or miss Ive been waiting 2 weeks for a turn phone call I am now canceling my appointment with pines Lincoln and I will never return to purchase another vehicle pines lincoln heads up make sure you take care of returning customers we will try a different dealer or maybe purchase from Ford or Dodge in the future

I made an appointment to get an oil change I had to wait 2 weeks for an availability. I requested a loaner when I made an appointment. Appointment day came along and much to my disappointment they didn’t have loaners available. I had to reschedule another 2 weeks to get it for a simple oil change. Poor customer service.

Purchased a used car from this dealership. The staff was very helpful in giving you all information you ask upfront. They are very transparent about pricing and have the lowest additional dealership fees in the neighborhood from what I have seen. The salesman Douglas was very polite, and put no pressure/pull any sales tactic of any kind either. The buying process was smooth and stress-free.

I use to give Pines Lincoln service rave reviews but the service department need to be completely revamped. When you make a simple oil change appointment there should be no need to have to wait 3 hours, that is why you make an appointment. They have broken my wheel lock and I was not informed. They have lost a wheel lock and I was not informed. l found this out once I actually had a flat and had to call roadside and they could not get the wheel off. And I always gave the advisor my wheel lock when I had service. As a service advisor I expect them to make sure all of the services were rendered efficiently and if there is an issue to let the customer know. Unfortunately when I needed service it was on a Saturday and Anthony Alicea was my service advisor and all he wanted to mention to me was I should get tires when I actually did not. Now I have to get new wheel locks when the dealership should be replacing them. If you continue to go to this dealership for service make sure you inspect your car completely before leaving. And put a mark on one of your tires to make sure your tires have been rotated. And I am only naming a few issues I have had within the last year.

Great service, nice peoples.

Had a terrible experience at Pines Lincoln. Suffered a classic bait and switch. Had an agreed on price and a down payment given ($1000) on an Aviator early March. After several weeks saying car was arriving, finally April 3 they said car was available. We have written proof that we were told that same morning same car, same price. When we get to the dealership the manager Dave Britton and salesperson Marti Munnings tell us they cant honor the deal because after April 1 the programs changed. Completely unethical and immoral. Even if the programs did change, they should be bound by the agreement. It sure seemed that they did this purposefully to back out of a deal on a car they wanted to flip for more money. I would recommend you stay away from Pines Lincoln and take your business elsewhere.

HORRIBLE service. Leased an aviator, when we got home we noticed the panels were scratched. No big deal. While waiting for the panels to come in (2 months) we realized the car had speaker issues and the reverse cameras went blue and didn’t show image. The car was in the shop for 3 weeks before they even started doing any work on it. Finally, when the car was ready to be picked up they tried charging us for a part that was under warrantee AND NOT EVEN FIXED. we decided to take the car to a different Lincoln to complete the job, come to find out they never even fixed the speaker or camera issue. The guy we dealt with was clueless, no one is in the same page. Not the quality experience we expected from Lincoln. I don’t recommend this location at all. The Delray Beach location was much more professional and reliable!

Great and easy experience. Smooth from beginning to end. Carlos and Mesha are great.

Not your typical Dealership! This dealership makes you feel completely welcome and at home. I leased my MKC a year ago and everyone I met, including the General Manager who came to thank me was very genuine and professional. I have been to service 3 times so far for my free oil changes, and they are great as well. I would recommend making an appointment for a loaner when visiting service because they are usually pretty busy.

I was interested in a new Lincoln so I decided to contact Pines Lincoln. Originally spoke with Marthlene who answered all my questions and set me up with Meshi in sales. Within one hour they gave me a great deal and I had a brand new 2020 Corsair. Marthlene and Meshi were both amazing and made the whole experience A+++. Would definitely recommend doing business with Pines Lincoln.

100% unsatisfied with the service received with my Lincoln Nautilus at Pines Lincoln. They kept my vehicle for about 5 days only to say part was not available. 2 months later still no word, not even a follow up from this dealer. My Mercedes dealership could get parts from Germany in a week, Lincoln cant get a Fog light fixture from Michigan in 2 months, guess Lincoln hasnt heard of FedEx, or maybe they just dont care. Either way not a true luxury brand like Cadillac or Mercedes-Benz, Very Sad! Would NOT recommend this dealership.

Great Service, very good and professional attention. Thanks Marc from Service Department.

Horrible manager. Sales team is nice but sales manager is rude and will waste your time. Dont go there.

Pines Lincoln is the BEST! Everyone there is extremely knowledgeable and professional. It was truly a luxury 5 star experience!! Ask for Gail or Jeffrey and you are sure to leave with a giant smile on your face! I ABSOLUTELY LOVE my new 2019 Lincoln Hybrid!! Its beautiful and drives like a dream!!

Thanks to the Used Cars sales team for a great buying experience. It was a very relaxed and smooth experience to get me my dream car. You guys were awesome in making it a stress free day.I highly recommend anyone to buy from Pines Ford. What you see is what you get.

I have to say that my first experience at Pines Lincoln was phenomenal! I came in to purchase a 2020 Corsair Reserve with the jaded anticipation of the back and forth typical haggling with the salesperson & sales manager, which I ABSOLUTELY DISLIKE! To my pleasant surprise there was NONE of that! My salesman, Cesar Aquino, was super easy to deal with. He immediately understood what I wanted to accomplish and got it done quite quickly. No runaround, no haggling. The same can be said of the sales manager, David Britton, who was very customer oriented and equally pleasant and straightforward to deal with. In fact, David told me about a promotion before I had a chance to bring it to his attention!!! That combination was the reason I went ahead and custom ordered my vehicle. If this is an indication of what to anticipate going forward, I look forward to repeat business with Pines Lincoln.

I believe that Pines Ford Lincoln is one of the best auto dealerships in South Florida. They are very professional, client oriented, and friendly auto dealers in South Florida.You are made to feel as if you are their own special customer and that they are there to listen and understand your concerns. They will then do the best that they can to fix the problem.I am very satisfied with Pines Ford Lincoln.

A year ago, i was deeply concerned with the service i received and gave them 1 star. I swore i wouldnt go back. I decided to give Anthony another shot and he made sure my service was delivered according to the Lincoln service standard expectations. Thank you Anthony and looking forward to future visits.

Pines Lincoln gives you the best option on service for your Lincoln, Ford, or any other vehicle you drive. Their Appointment system is easy to navigate, and they constantly send you reminders of your upcoming appt. While your car is being service, they constantly update you on the status and throw in a car wash to boot. You can also choose the super easy pick up/drop off my car option which is great if you dont have time to wait. Hands down, one of the best car service options in South Florida!

I had a great experience at this dealership. Everyone is straightforward, and they had me in and out of there incredibly quickly. I have never bought a car so fast! Terray Rollins was a wonderful salesperson to deal with.

I have long history with Lincoln and service. Joel Gonzales, Pet and now Robert Guzman came through again. I still see Joe G and knuckles all around. This last visit was prime time from start to finish. Thanks everyone

Anthony service admin was great. Multi Check service fell short. After receiving car after some scheduled service work, when I hot home realized rear windshield wiper blade was torn and wish this would have been replaced at same time as oil change, cabin filer and air filter. Technicians need a better attention to detail.

Pines Lincoln is amazing. Anthony is the best service adviser that I have ever dealt with. It was extremely convenient that they brought a loaner to our home, then they took our vehicle in for service. Anthony and the Pines Lincoln / Ford dealer go way above and beyond for making the customer happy and satisfied. I was advised of the status of my vehicle the entire time. I would not go to any other dealer to get my vehicle serviced.

Anthony Alicea was extremely helpful as always! He knows exactly what to do when I need it and completes my service in a timely manner. I always enjoy going to Pines Lincoln because it takes something that mostly everyone hates doing and turns it into something I enjoy!

Wish I could give 6 or 7 stars! Can’t say enough good things about the Pines Lincoln service department. Had an appointment for Thursday for regular oils change however on Tuesday I found my battery to be dead. Service department was most accommodating and got my vehicle in. Gave me a loaner and completed the jobs by Wednesday morning. My service advisor Anthony is awesome!

Pedro Martinez at Pines Lincoln was so easy to work with when changing my lease to a purchase for my Lincoln MKX. The process went so smoothly and easily. The vehicle was delivered to me in tip top shape and as clean as brand new. Every one in each department I worked with, from sales, to finance to the shop, was professional and courteous. The physical facility is well lighted, modern and clean with a nice waiting room if you are waiting for vehicle service. I can highly recommend Pines Lincoln.

The total experience of using my Certified Pre Owned warranty went impeccably. I called the service center and made an appointment. I brought the car in and was given a free rental through Hertz. (Use your own insurance, don’t get their insurance if you want to save $70, unlike me) They called me to keep me in the loop about the necessary repairs and that I was in capable hands. Rory was excellent and undeniably professional throughout the entire process. In short, I will only go to Pines Lincoln for repairs. They uphold their promises.

Anthony was very pleasant and professional in handling our service. In fact, when it became clear the wait would be excessive, he sent me home in a Lyft and we picked up the completed car the next day. Of special note, the car was immaculate!! Like new.

Great customer service from Gail. Very knowledgeable about features of the car but after failing to agree on pricing we purchased our car elsewhere. Its a shame,we wanted to buy here.

Awesome experience, call my service advisor Anthony Alicea to have my vehicle picked up to be service. He scheduled the pick up of my vehicle and ensured that it was serviced. He continued to communicate with me regarding how long it will take, the charges, and what time the vehicle will be returned to me. Thank you Anthony for your great customer service.

Best Service, extremely fast responses and update on the condition of your serviced vehicle, great follow up very professional. Driving 1 hour away to get our cars serviced here. Service advisor Peter is amazing!!!

I usually take the company car over when it needs to be serviced and Peter there is always extremely helpful. He’s the man, most reliable fella at Lincoln. Also the guy whos in charge of picking/ dropping people is awesome too.

I have been to many different dealerships looking for a new car to lease and my salesman Terray Rollins has been the most accommodating, professional and ethical one I have ever come across.He was so helpful and a very pleasant personality and follows through.I think he is an asset to your company. Your dealership overall was veryaccommodating as well and organized.

This is the sister dealership oh Pines Ford and just like next door offers an amazing buying experience! Have not personally purchased from here, but around the time I purchased my Mustang next door I was present for a few friends deals and everyone left happy! Ford and in turn Lincoln have some truly great fleets of vehicles! #ford #lincoln #browardcountry #cars #suv #travelwell

Anthony, my service advisor, is always attentive and pleasant to work with. He listens to what my concerns are and offers to check anything of concern to me. The staff on checkoutis pleasant and everyone makes an effort to give me a loaner like the vehicle I bring in. Very good experience overall. JanetK

What can I say about my sales rep Terray Rollins besides what a great sales person! Absolutely incredible transaction he did. After my original sales rep and dealership from my previous lease failed to even acknowledge me, Terray within 1 hr was attending to my every concern and needs. Definitely will be coming back when lease is up and recommending Lincoln of pines and Terray Rollins to all my friends and family.

They did it to me again, they simply said they would address my issue, but NEVER returned my call! The management responded to my last complaint, saying it wouldnt happen, but they did it again. I wonder if theyre just straight- out discriminating against me.!! If they want to keep me out of there location, they succeeded, I will NEVER go there again! I just wish there were more Lincoln dealerships in my area. This pines Lincoln gives Lincoln a bad name!!

My experience with Pines Lincoln is the best experience I’ve had with a car dealer ... when we leaned the car .. when we take it for service and even when it broke and went in for repairs .Before my Lincoln I drove a Range Rover and an Infinity ... the service was good but the Lincoln service has been exceptional .I give them 10 out of 5 👍👍👍👍👍Peter is the the service advisor I’ve had contact with ... he stayed on top of things and made our end easy .

The BEST ! Just bought my second vehicle from Pines Lincoln. Peggy in sales is super and Peter in service is a true professional. If you’re looking for total customer satisfaction then Pines Lincoln is the place.

Excellent service.Immediate response for any question.very professional and knowledgeable people.Attention to detail.

Pines Lincoln treated very nice without exception. they serviced my car properly even though i arrived an hour earlier than my appointment, they took me in right away.im happy.Isaac Levy

Great service! Anthony was really helpful during my car service. He kept me informed of what happened to the car

Have had a great relationship for the past 3 years with Pembroke Pines Lincoln. I purchased my Lincoln MKC from Gale in 2015. She was very nice and knowledgeable. I have my car serviced there for routine maintenance and Joel Gonzalez, in the service department, is professional and always takes great care of me. My appointments are on time and my car is serviced quickly.

Excellent service adviser and service. Adviser got me a better deal than I expected. Anthony Alicea recalled the tire company and got me a better prorated deal.

I switched from a BMW to a Lincoln. I love my Lincoln!!! and the service department is outstanding. Thank you Anthony. I know you were short of staff that morning, but you treated me like I was your only customer. So long BMW. Iam a Lincoln girl now!!

Amazing experience! I was helped extremely well by Terry Rollins: amazing salesman, very attentive to my needs and went above and beyond to make sure I was comfortable throughout the entire process. Thanks Terray!

Beware of this dealer. I went here to get a black label aviator was quoted an okay price but when it came time to finance they did a typical scummy dealer tactic by saying financing wasn’t good enough and tried to Change the lease terms and price at the end of the deal. I was continuously professional but when my husband and myself came back to get my wallet which I accidentally forgot and Informed them we were not going to purchase with them the manager said “I’m so happy we didn’t sell you the car.” We ended up with Al Packer Lincoln zero down and better pricing. Terrible dealer take your business to Al Packer in West Palm you will get a better price and won’t have tired Bad sales tactics used on you.

My second lease from Pines Lincoln and I can say I’ll be back again Meshi was very professional and very well versed with regards to all of my navigator questions. She was eager to make a deal, but not overly pushy which I appreciated. Since I was registering the vehicle out of state, she was excellent in response time whenever I reached out to her with questions regarding the process I will be back .

VERY DISAPPOINTED WITH SERVICE DEPARTMENT TODAY! AND ANTHONY IN SERVICE VERY BAD EXPERIENCE!!!

Excellent Service. Very Professional. I appreciate everything being taken care and providing me with convenience that helped in not having to miss work.

Pines Lincoln is a whole experience and it is an amazing one! From the moment we walked in the door Gail Muzik was absolutely wonderful! She was my queen for the day and I was her princess! She was so personable, attentive, knowledgeable and patient! Her positive attitude and care and concern for me were astonishing. Never have I ever experienced that from a car salesperson before. Usually they start out super nice but if they feel like you arent going to buy they turn and get real pushy. Gail remained consistent and though I ended up purchasing she stayed with me until the very end and even when it looked like it wasnt going to happen she was still positive and wanted to see me win! The warranty on their certified pre-owned inventory is like none other, the luxury of the Lincoln is 5 star, the service that comes with a Lincoln is stellar. I dont know how else to articulate that Pines Lincoln is the place to go for your next vehicle! See Gail, she will get you what YOU need!

Lincoln Pines Service shop provide excellent service. They will even take you to get food if you wait while you vehicle service is being done. My service advisor is Peter, Anthony, and all of the service advisors give you the upmost respect and service. The ladies behind the cashier service counter at the Lincoln dealer are awesome and always willing to help you.Keep up the good work and quality service. Peter Galvin my service advisor is an excellent advisor, he always see if you are eligible for discounts. Offer you ways of completing the job. Patient and very helpful. Peter always follow up with a phone call with updates on your service. He deserves a raise. (more money)

I appreciate the ease I have when scheduling maintenance on my Lincoln MKX at Pines Lincoln.Anthony makes it easy for me to keep my car in top running condition.

Awesome people, and they always take care of my car and my dads car.we have never had any problems with them, good hard working people.

Very polite and informative of all items he noted that my vehicleneeded to care for

I have being a client for several years and always, always will use their service dept. because i get excellent Customer service from them, especially from the service manager - Joel Gonzalez, who is always striving to give you world class customer service

Every encounter Ive had with Peter Galvez of Pines Lincoln service department has been pleasant. My Car was being serviced for more than a month and Peter would call me every week and give me an update on my vehicle. At one point I had to go out of town and I needed a bigger vehicle. Peter made sure to reserve a car that would be suitable for my family and called me right a way to let me know that it was available. He gave me a call to let me know that my car was ready while I was still out of town. When I returned, he had my car waiting right in the breeze way of the service department. He told me to see the cashier and I was all set. In less than ten minutes I was on the road. No stress during this transaction at all. Thanks Peter!!

Took my Mercury Mariner to Pines Ford on Saturday. Kenny came out to greet us. Kenny has been my service rep at Pines Ford for many years, I trust him implicitly for the service and repair for all my three Ford vehicles. He is fantastic at getting me in and out quickly. He has great customer service skills and most likely is the primary reason why I continue to go to Pines Ford even though Sawgrass Ford is actually closer to my work. Its alway a pleasure to deal with him, he is a true professional,

Concierge service picked up my MKZ, provided me with a loaner for two days and gave me back a perfectly serviced car. What more could a Lincoln owner want?Great job folks. Thank you!

Amazing service. Amazing dealer. It definitely exceeded my expectations. Thank you again!

I go there all the time for my oil change. Joel is the man. Hes really a great down-to-earth guy. The last time I had Rory who was there at 7 a.m. exactly. Not late friendly smile took me in right away and got the job done. The older gentleman came out and was very friendly then jumped in the truck and took off for an oil change. I am used to waiting but I enjoy walking around the lot talking to the guy with the 80s haircut on the golf cart. I forgot his name LOL the cashier was very nice but I didnt catch her name. Keep up the good work everyone and thank you again Tony

I am very happy and very satisfied with service was preformed by Mr. Rory Larken. He was very knowledgeable and caring about my concern. I will definitely ask for his service again. I will rate him as five stars!! Thank you Mr Larken for servicing me and resolving the issues I had.

I was skeptical of buying a car here but the salesman I worked with (I believe his name is Terray) made it smooth and joyful. I definitely plan to purchase vehicles here in the future!

Ive been going to Pines Lincoln to service my last two Lincolns and I have been Very Happy with the work and with my Service Advisor Peter Galvez and the staff at Pines Lincoln. Peter is a Professional Service Advisor and is the reason why I keep going back to Pines Lincoln.

Thank you Rori in service for your professionalism for helping out my girlfriend with her Lincoln, The detail job done on her car was perfect.. Thank you again, see you soon.:)

Welcoming, warm, encouraging--I came in to view a Lincoln Corsair and was inspired and charmed to buy one.

Great service experience. Anthony is very committed, hardworking, and runs an efficient service department at Pines.

I give 1 star not because of the customer service nor the work performance, but for the price $$$$$. To the point where I feel Im ripped off every vist.

My service manager, Anthony Alicea is always professional, helpful and courteous. I look forward to having my car serviced here because I know the job will be done correctly and at a fair price.

Tremendous experience as is usually the case with your car care service great job scheduling and following through. Gio Salazar was right on top of things

Nice and fast service. Communicates very well, you know exactly what they are doing and when.

Our service rep. Peter is always outstanding!He is very accommodating, thorough and informative in making sure we get the most out of service visit.

As usual, my experience at Pines Lincoln Service was outstanding. Quick, effient, and curious. Anthony Alecia is the best.

Great service.Anthony was great and very help full.

I WENT TO LEASE A NEW VEHICLE UPON DELIVERY I MENTIONED ISSUES THAT WERE CONCERNING ME. I TOLD THE SALESMAN AND THE GM THEY TOLD ME THEY WOULD PICK UP CAR ON LATER DATE TO MAKE REPAIRS. I TOLD THEM TO FIX ISSUES AND WOULD PICK WHEN COMPLETE . THEY INSISTED I TAKE THE VEHICLE AND COME BACK .SO I FOLLOWED THERE INSTRUCTIONS AND SCHEDULED A DROP OFF AND PICK UP WITH SERVICE ADVISOR . ONE WEEK LATER I RECEIVED LOANER THAT WAS LIGHT BLUE COMPLETELY DIRTY IN THE INTERIOR .THEN I HAD TO REQUEST FOR NEW LOANER WHICH I RECEIVED LATER THAT DAY. THE DEALERSHIP RECEIVED CAR AFTER SEVERAL WEEKS I WAS ASSURED BY ALESHIA AT LINCOLN CARE I WOULD HAVE ISSUES RESOLVED SHE HAD BEEN IN CONTACT WITH GENERAL MANGER.WHEN I RECEIVED CAR BACK THE MIDDLE CONSOLE WAS STILL DIRTY, MIRROR STILL SHAKING,CRACK IN LEATHER SEAT, AND CHIPPED PAINT LOOKS BAD.AFTER I THIS I CALLED ALESHIA AT LINCOLN CARE AND I TOLD HER ABOUT MY CONCERNS. SHE REPLIED GENERAL MANGER SAID THE CAR WAS FIXED I EMAILED ALESHIA PICTURES AND SHE AGREED IT WAS NOT FIXED . SHE ALSO ASKED IF I BOUGT A USED CAR HAVING ALL THESE ISSUES I REPLIED NO . AFTER CONTACTING GENERAL MANGER HE TRIED TO BLAME ME THE CUSTOMER FOR DEFECTIVE ISSUES. THIS IS SIMPLY UNACCEPTABLE TREATMENT AND BEHAVIOR.SEEING THAT I RECENTLY LEASED CAR AND HAD IT FOR 5 DAYS.NOW WHEN MY LEASE EXPIRES THERE IS DAMAGE TO CAR FROM DEALERSHIP THAT I WILL HAVE TO ANSWER FOR. I AM A SALESMAN AND AN OWNER OF MANY BUSINESS .I WOULD NEVER TREAT ANYONE LIKE THIS . AND I WILL NOT RECOMMEND ANYONE TO LINCOLN PINES.THERE SO MUCH MORE I CAN SAY . BUYING A NEW CAR IS SUPPOSE TO BE A HAPPY THING BUT THIS IS NOT MAKING ME HAPPY SPENDING MY MONTH WORKING TO RESOLVE ISSUES. TO MANAGEMENT PLEASE TREAT YOUR CLIENTS WITH RESPECT AND DONT PLACE BLAME ON OTHERS ESPICIALLY THE CLIENT.

The whole service team at Pines Lincoln is superb! Five stars again!!

Pines Lincoln is by far the best luxury experience I’ve encountered. From their knowledge sales staff, service advisors and their state of the art facility, this dealership is a true gem in South Florida for anyone looking for a geniune luxury experience. HIGHLY RECOMMEND!

Our purchase of the Lincoln Navigator was easy and pleasurable. Our salesperson, Cesar, was not just knowledgeable, but warm and caring, and most importantly, he was not pushy at all! He made us feel like we were party of the Pines Lincoln family. Gracias, César!

Every time I carry my car for maintenance, the attention and service is excellent.

I was very satisfied with the service I received on 8/ 31/2019.

Have bought three cars there in the last 6 years. excellent sales man service dept stays on the vehicle no problems at all

Anthony was excellent! Still have the problem, but as always they will provide a resolution.

My name is yves lauzon i was at your dealer ship with my lincoln navigator 2018 my advisor is peter galvez i am satisfied 100 percent andigive peter 10 on10 my vehicule came out of the garage 100percent . i am a canadian and i am sorry that ican not buy my next navigator from your dealership

Super friendly, professional, I had a bad experience with Doral Lincoln and when I contacted Dale at Pines Lincoln she made everything so easy and fast, and they gave me the deal I wanted. Great experience.

Peter service manager always takes care of us exceptional service great customer care.

Got my new Lincoln from Meshi, she was very knowledgeable about the brand and made the buying process smooth and easy! Will definitely be going back to see her for my next one!

Best customer service ever! Purchased my Lincoln from Terray and he made sure I was taken care of. He was very knowledgeable when it came to choosing the right vehicle and made me feel very comfortable. I totally recommend Pines Lincoln and ask for Terray.

I’m very happy with the service

I highly recommend this Location over the one in Miami. If you go to the Pines Lincoln I highly recommend seeing Meshi she was great and definitely A+ in service

A few months ago I went in to get a bigger vehicle because we’ve added a new addition to our family. Terray was helped me out greatly. He understood exactly what I wanted, he gave me a look at a few options, and was very knowledgeable, before he showed me the new love of my life (I hope my wife doesn’t see this) the MKC....Black label. My wife loves the membership but I love my Vehicle.