First of all I want to think tire Kingdom and Jesse my service writer for helping me again my windshield wipers changed after I went to three different places on my enterprise rental car they were the only ones that could get it done without me laying out any money out of my pocket thanks again for the extra service this is the place to go if you need wipers orange anything on your enterprise vehicles as long as you have approval from enterprise but Jesse want the extra mile and got the approval doneWhen I get my regular car back I’ll be back the service was excellent
Experience here was exactly what you should expect from a professional car repair shop. The staff was up front about the wait and very informative to the problem at hand with my car. Very professional along with great customer service couldnt have asked for better experience got me in and out in half the time! Thanks again!
Eddie was very friendly and took good care of my car needs. I will definitely come see him again. Great place .
So I came into Tire Kingdom today looking to get my tires rotated and my car aligned and I can say they did much more for me than that. I googled and called every single place you can think of for tires and car service and by far this location was the best. Not only did they take care of my tires but they also helped me out by giving me a discount for being a first responder. The gentleman at the front desk was extremely helpful and welcoming and told me not to worry that my car would be the next one in line. Service was fast and very detailed. I will definitely be coming back to this Tire Kingdom in Pines again. Thank you again Tire Kingdom family.
The workers here were very helpful and informative. Come get your oil change here you won’t regret it.
Great service: On time with appointment, car taken right away, Pro Jessie was attentive and prompt to inquiries and service updates.Very satisfied.
I just recently arrived here about 2 and a half hours to closing time and was assisted almost instantly. Great customer service and even better vehicle servicing. If you ever decide to get your vehicle serviced here, ask for Eddy. Awesome guy. Nothing but love for this place!
I am taking my cars and my family cars without hesitation. Their service is always guaranteed and their prices very reasonable. They are very reliable and trustworthy. The manager Kevin Hughes and everyone will make sure you are fully satisfied. Great job guys, and thank you very much.
The service was amazing. Has a welcoming staff and will get you at the right price. Waaaaay better than good year down the street.
This place has very fast and helpful service which is surprising because they’re the most popular tire kingdom in south Florida! Loved my experience here, Jessie was especially helpful patching up my flat tire! Definitely coming back!!
This Tire Kingdom is the best. They where wonderful with my tires. Jack was very helpful and made me happy that I chose Tire Kingdom as my shop to go to for anything I need fix for my vehicle.
Awesome service. I had a last minute flat and needed to get service asap. Tire place down the street couldnt help but Tire Kingdom saved the day. Jesse and Dylan were fabulous, and took care of me in a crucial moment. Will be coming back !
They are the best and only tire kingdom I will go to.
Came in with 3 popped tires. Travis helped me out a lot, called me with his cell with updates. Got everything fixed well and fast for a good price and got my rim fixed with someone he recommended fast, good, and good price. 10/10
ALWAYS Great customer service by Travis and good car services
I had such a great experience here. My tire popped as I was on my lunch break from work and luckily I was close enough to drive it to the nearest tire shop. Kevin helped me and offered me a selection of tires for good prices. My day could’ve been so much worse but thankfully it wasn’t. Great service!
Jack and Eddie were extremely professional. They got to me quick, addressed customers in an orderly fashion, and made my experience as easy as possible. They went the extra mile looking for any services I needed and being genuinely attentive to what I wanted done for my car. Easily the best experience i’ve had in a tire kingdom what so ever.
Had a laceration on one of my tires and it was leaking air. I couldn’t go to a Nissan dealership at the time so I figured I’d try Tire Kingdom. They found the issue, patched it up and was on my way. For $23 it was practically a steal. Highly recommend for quick tire issues.
I had a good experience with this place. Eddie and Jack were kind, and professional. Needed my AC checked out. Glad to have taken my car here. I will recommend Tire Kingdom in the future 👍
Amazing service ! Giacomo always takes great care of me and is very kind and knowledgeable and has great customer service! Best place to go to for your car needs.
This Tire Kingdom store is very well managed. The place is always clean and orderly. The staff is always friendly, professional, and helpful. In particular, the service manager, Kevin is superbly courteous and efficient and delivers fast service. Ive been coming here for at least ten years and they deliver quality service every time.
Jack did an amazing job helping me while I was there. I was a first time customer and I was very pleased with my service and I will definitely be back again!
Great shop to go too. Did a fantastic job of taking care of me. Very nice and clean waiting room
Eddie the service manager was great I came in looking to get my tires changed and found out that the breaking pads were in bad condition thank to Eddie and his team. I recommend this place 100%.
Joey and Eddie amazing guys man really helpful got me in and out & didn’t even have an appointment
Jesse is the man great customer service great pricing great all-round he needs a raise. This is the place to come get taken care of.
Very good Service! All employees very nice! Clean shop Highly recommend
Fast and friendly. Staff was knowledgeable and answered any questions I had.
Excellent staff and work as well, totally recommend it.. talk to Travis, he will take care of you!
Michael helped me a lot today in the store. He was extremely friendly and helpful. Took great care of me and my civic!!!
Came in for an alignment. Quick and fast service. Customer service was great!
Was able to make an online appointment for the next morning for an oil change and also had a coupon available. Staff was friendly and made some additional recommendations but was not pushy. Service was done in less than an hour.
Great service! Eddie always has great energy!
Kevin was a great help came out and helped me great service
I had a great experience to change my oil and tire rotation, nice service guys and amazing time, for sure I will be back next time, Joe Wilson
Wow!!! What enjoyable experience with jack made the experience easy and simple
Eddie was so helpful! Such a great experience at this autozone!!
Do you ever get your car back wondering if they even did anything? I’ve asked twice to see the leak in my tire and both times, they said they fixed the issue. Unfortunately, it is still leaking. Ever since I started my oil service with them, my car has also been slightly leaking oil. And when brought to their attention, they wanted to charge for the service to fix it. Hmm. Typical shop I guess.
Great Customer Service with Jack and Eddie Experiences. Thank you guys.
6 hours to get my tires from Miami (Mia 10 miles from store) told 1 1/2 hours to put 2 tires on.. 2 hours 10 min to put on 2 tires. They scratched my rims and had the nerve to say it was already on them. They have gone down so bad. Will NEVER use them again!!
5-22-21After discovering that the noise that Ive been hearing for the last 3 days was a nail. I stopped by my jeep dealership after the nail discovery and was told its almost closing time and the mechanics cant start that type of work now they also did not have the tire to replace it in their inventory. I stopped by GoodYear they also did not have the tire in stock. Today is Saturday and I cannot drive around with a nail in my tireI called Tire Kingdom at 17203 Pines Blvd Pembroke Pines and was greeted by Kevin on the phone he was very helpful and told me to come in they will assist me.Travis and Kevin greeted me and were very professional, informative and helpful. Nick C ( I call him Tall Nick ) changed my tire and he was very nice also.I highly recommend this Tire Kingdom for your automotive needs, they are friendly, professional, informative, and provide fast serviceIm very grateful for the team at Tire Kingdom you saved my weekend.TkuG. Lord
Bad sale tactics to overcharge clients. be more honest.
Always a great experience, quick and accurate work, good prices, explain everything and always upfront
Eddie is awesome helpful and great attitude! Flat repairs free for first responders that made my day!!!!
Fast and efficient. Resonable pricing and friendly staff!!
Outstanding. Excellent staff and service. And the waiting area was clean and comfortable. I was treated like a king in the kingdom.
Very poor customer service. this afternoon I came to ask if they could repair my flat tire and the lady who attended me made fun of me laughing and insinuating that I was stupid for wanting to repair that tire. If you have an emergency, never go to this place. Surely I treat myself that way for being Hispanic. 0% recommended
Took car for for tire valve sensor replacement. I had no appointment but Kevin Hughes (Mgr.) accommodated me without hesitation. He also explained to me everything about the sensors and that maybe instead of buying the brand new sensor I could possibly just change the stem which would save me alot of money. He could not guarantee this until they took off the tire and checked. I personally witnessed Kevin oversee and he personally took off the stem and showed me that it could be replaced. Yes!They balanced my tires and valve sensors connected with my car without a hitch. My cost at Mercedes would have been over $300 for two valve stems sensors. I walked out with a $50 cost! He was there to serve the customer and being honest and thinking outside the box is what makes Kevin Hughes a professional. I have been going to this location because of Kevin and his team. Do not relocate him unless you give him a big raise or promote him to a higher position. You to stop by and ask for Kevin as he will listen and solve your car challenges to the best of his ability.Thanks and good job Kevin!Alex
Gotta give credit when it’s due the service manager at this location has the solution for your vehicle pay Ed a visit if you got a flat
Terrible customer service. I came in for a simple questions, told to wait while helping other customer. The phone rings AFTER and yet the attendant decides to help that client while I wait with no acknowledgement for what I was there. Very disrespectful
This Tire Kingdom rescued me from the Tire Kingdom in Davie on State Rd. 84. Never again will I go to the State Rd 84 location. I specifically asked for the full coverage warrant and when my tire blew not more than a month after doing 4 new tires and brake job I found out I was given the wrong one even though I expressed the one I wanted and was told I had it. The location in Pembroke Pines on 172 sold me a new tire and updated the warranty. I also did brakes at the state Rd 84 location and also needed new rotors but was only sold brake pads, now I have to do rotors and warrant the new pads. I will never go back to state Rd 84 location. I will only visit Tire Kingdom in Pines on 172. The staff there is great and explain in detail what my vehicle issues are and what needs to be done. They do not push or try to sell anything.
Super slow I know they were busy but over 2 hrs for a patch to my tire. A lot of congregation with the front office and technician in the lobby area while people are waiting for there cars. Talking about food ordering food in front of customers at the desk while working with customers.
Great service fast service .
Great service!
The staff was courteous, but I was disappointed in service by mechanic. Bought 4 tires and had rear brake job. Tech broke off TMPS tire sensor. Didnt have replacement at store. I bought sensor and was told to return Wed.at 9:00am. Once there, told to come back at 1:00.l Then told sensor wasnt programming. Told to come back Friday. Went to Lexus where I had to pay $300.00 to buy and install tire sensor. So disappointed in this facility, but must admit agents were professional. Mechanic cost me more $$$$. Never again!
10/10 experience from eddie !!
Great customer service!
The perfect place to go, professionals and warm people, they will solve the problem quickly in the best possible way and at a very reasonable price.PS: ask for big guy.
Began my day horribly, finding my tire completely flat. Called ahead to Tire Kingdom to see if they could fit me in. They told me to come right over, but advised that it might be an hour or so. I filled up my tire and drove over. They were very nice and took my truck in right away, but stated there was one car ahead of me. True to their word, it was an hour and my truck was ready to go. Really appreciated their honesty and attitude. If they treated me well for a small job, I would definitely recommend them for other, more expensive, services.
Great service and customer service reasonable prices
Brought my car in to fix a flat. I didnt have an appointment so they told me two hours, theyll call when its ready, no problem. 4 hours later I call and get put on hold 23 minutes. I call again and get told my car has been ready for a while. They have 1 employee answering phones, looking up prices, checking customers in and out. Service is horrible.
Arrived with my son to fix a flat tire. There was a costumer waiting. There was no one working at the front desk and after 25 minutes waiting for someone to show up I left to a different tire shop down Pines Blvd. By the way, it wasn’t only me waiting and leaving, other two people also waited and left with me.
Good service
1.5 hrs for an oil change w appt
Good service, clean place and convenient location. No cheap!.
Great service
Quick, amazing customer service. The reflective piece of the passenger-side mirror popped off. The service manger Raul Gonzalez quickly put it back on free of charge. My dealership would’ve taken forever to get this done - I appreciate the service Raul!
Great service
I went to Tire Kingdom # 149 yesterday afternoon. Eduardo Galan greeted me and was very professional. His team was able to change my front brake pads in less than an hour. He also explained to me that the brake pads have a lifetime warranty and the next time I need brake pads, I would only pay for labor. This is the first time I use Tire Kingdom, but it will not be the last. Thank you Eduardo and your team at Tire Kingdom #149!
This shop is attentive, helpful and honest. I had all my tires replaced and had to have one repaired. They completed the repair in a timely fashion. I love this shop. I will trust them with all of my repairs.
They are courteous and helpful all the time. Have been taking my cars there for about 20 years
Made an appointment for tire rotation. All went well. I especially liked thay they offered complimentary tire rotation. Was expecting to pay for it. Will be back.
Wonderful service! I was heading out when I realized the tire pressure in my car was dropping fast. We stopped by another company first that turned us away. When we got to Tire Kingdom, Mr. Eduardo Galan, was extremely friendly and welcoming. He stayed longer than the store was open to change our tire & windshield wipers. Would highly recommend!
At age 50, this is my first ever review.Tonight, I arrived at Tire Kingdom on 172nd and Pines blvd 10 minutes before closing time with a tire low on air worried that they would turn me away. Raul G. greeted me with a smile and told me that I looked stressed out. I ask if they would look at the tire and he simply replied, “don’t worry, we’ll take care of it. We’re here for our customers.” At that moment Kevin H walked in and took over the job. Kevin, not only fixed the tire, but also rotated my tires! Best of all, there was no charge because I had road hazard protection. Guys, you are a great team and I appreciate you not worrying about closing and doing the best for your customers. I will be a loyal customer as long as you both are working at Tire Kingdom!!! Thank you and great job.
I am hard to impress. This shop and their management never disappoints. I manage a fleet of vehicles for a local company. Tire kingdom earned our corporate account because of Good pricing and quality service. Judy is the Woman in charge and i love the quality of care she provides every client. Fixed my moms car and saved us over $900
I would like to personally thank Mr. Kevin for a job well done and installing a new tire on my wifes 2015 Ford Fusion. Instead of saying sorry, we are closed! Your consideration and service was excellent. Positive appreciation is never ignored in this lifetime. Thank you!!!!
Brought my car in yesterday with a nail in the tire and a dead tail light. I made an appointment over the phone with Kevin but ended up coming in much earlier. Kevin is a real customer service asset to tire kingdom - he remembered me from the phone and greeted me with a smile. When I came back after work my car was ready to go right on time and Kevin said the tail light was would be free! I am very happy with the customer service and the work quality and I will definitely drive out of my way to come to this location in the future.& thanks to Kevin for saving the day!
Amazing customer service by Andre. Highly recommended. Great service and very professional!
I went to tire kingdom to have my new tires installed with a wheel alignment. Tires were installed fine but the wheel alignment was never done. My steering wheel still had to be turned towards the left for the car to go straight. This is exactly how I dropped it off. I went back the next day and they rushed my car to address the issue which is good. But when I got the car back the second time my steering wheel is aligned to the right side now. Not worth the $85 dollar poorly done alignment and time wasted.
They had my car ready in under the time they told me, what felt like 15mins. Very nice and moved with a sense of urgency. I had gotten a flat on my way to school and had a presentation that day. They knew the importance that day and took it into consideration. Appreciated their service.
Judie Ann at the service desk made feel immediately welcome and that I would be well taken care of. I was a little hesitant to bring my car in in the first place, but she was very knowledgeable about what my car needed, so that made feel at ease. Great service at this location!
Excellent service and Great Staff!Have been a customer for 26 years!
I have had some of the best customer service from any business that I have ever gone to. Eduardo went above and beyond to help me make the best financial decisions for my car. I pass dozens of other tire kingdoms and drive 40 min just to come to this location. I trust their opinion and im so happy with the work that was done to my car.
Quality work at reasonable prices. The team at this location is a breath of fresh air when it comes to customer service. I recommend this store to those in need of an honest and reliable mechanics to let you know just what you need! 👍😉
Been going to this place since I got my first car 10 years ago and have always been helped quickly, kindly and professionally. I can pull my car up at any time and they will take a look at a problem for me with no questions asked!
Had to wait a little longer than I would have liked but overall it was a smooth experience. The manager is very empathetic to their customers as well as comforting.Had to get two tires changed on short notice without making an appointment. Would go back again.
I’ll make this short and to the point. If you want your car/truck worked on by professionals that care about your wife and kids riding in the vehicles you drop off with them. DO NOT come to this place. JUST DON’T!They will put items on the work order and NOT DO THE JOB. Unless, of course, you call them out on it.My long time mechanic relocated down to Cutler Bay in Dade County. Only reason I’ve come here is because it’s literally down the street from me.WON’T BE COMING BACK, EVER!
Needed a plug on a tire they told me it was too close to the side of the tire but definitely could sell me a new tire. Went to another tire shop they fixed the flat no problem the nail was not too close to the side it was on the tire the tire contacts the road just off center. I dont know why I keep trying to give this Tire Kingdom my business
Great location and service! They have coffee and a lounge for you to wait in. Ill definitely be back!
Nice service, and They did a good price match with Midas groupon coupon. Raul the service manager was very courteous and helpful.Thank you
Good service, the employees go that extra mile to resolve the problem with your vehicle. Recommend the shop. I will go back without hesitation.
Im a repeat customer. Today I was very pleased. Tire Kingdom fixed the slow leak on my truck tire at no charge! I did buy the tire there last year, and it a was a minor repair, but free service is still a pleasant surprise.
Ive been here for several years on and off. Staff always pleasant and gets the job done at a reasonable price.
I had purchased my tires while visiting relatives in Ocala. SInce then, some lights had popped up on my car and the tire pressure light hadnt gone away. Now that Im home, I went into the closest Tire Kingdom to me where they were awesome! Sylvia and Kevin helped me out the most, but everyone there was great! They checked out the car and fixed what needed to be done. The whole time, they were pleasant and talking to me as if I were a friend or family. I am so glad that I got my tires through them because I feel like I found a shop to handle most of my car problems! (Even though they are part of a chain!)Note: While the inspection of the lights was free, I did have to pay for the fix as they were not related to the initial purchase of the tires. Also, they do have a charge for diagnostics, which is typical in any shop you go to. If you do services with them, they reduce the diagnostic charge. (Again...typical of any auto shop!)
Great place service is always a plus Kevin is great thank you
Excellent experience. Kevin and the team at this location understand automobiles and they understand people. The service at this Tire Kingdom was exemplary. I wish that were the same at all TK locations.
Wont patch a tire and wont install a lightly used tire on the rim. But happy to sell you over priced tires. This place is a joke.
The team here is always very helpful and knowledgeable. In and Out with no problem. And they even help with coupons so you arent paying overboard.