I had never been to a Shoe Carnival until last week. The Pines store was huge in size, organized and clean.. plus a wide selection of styles. I was really happy with the pricing as well as the excellent customer service I received from 2 of their employees Alicia & Raymond, they were super nice, helpful & knowledgeable!! Ill definitely be back, especially to use the coupons that were texted to me 😄

Had a great shopper experience yesterday (07/31/21). 5 stars are for the well organized & clean store. We had a very helpful associate by the name of Justin. He went above and beyond & was professional, knowledgeable, & friendly. He even helped by putting our shoes at the front. The cashier (a young lady) was courteous and advised me how to “spin the wheel” which led me to getting $5 dollars off of my purchase. I will definitely be going back!

I love shopping online lately, but today I visited the new store. Loved that there is so much to choose from and so many sales each week. I especially love having the store nice and new. Staff was helpful and friendly. Can’t wait to go back and buy more shoes. The bogo sale was nice

Not only did they have a great sale! The store associates were awesome, super friendly and helpful. 10/10 definitely recommend!

Place was a pleasant accidental discovery. The staff were exceedingly hospitable especially our checkout clerk DAndria, she was a gem. Would definitely drive back 25 miles and would highly recommend.

The register associate was on her phone having a loud, and, profane converstation. when we approached her to pay for our shoes, she yelled across the room to have another associate walk over to cash us out. she then ended her call and tries to tell him about her phone call while hes trying to speak with us. Very unprofessional!

Very clean and presentable store with lots of affordable options and sizes. They had Air Monarch size 13 wide available in the two colors Ive been looking for

I never shopped here, let me just tell u, -a 💍in the rough. You never know what ur going to find but you will be surprised.

Overpriced...no good back to school sales. You have to buy a lot of stuff to be able to use the coupon. Didnt have my daughters shoe size in anything.

Great deals! Staff is always helpful and polite.

Walked into the store which was empty and the ladies In the front didn’t even bother to acknowledge me . Poor customer service they Jst continued to talk amongst each other

Great value & lots of selections. Highly recommend.

Its so annoying to encounter a restroom closed sign when you are shopping and need to use the bathroom. Some stores have started doing this since this Covid nonsense and its really irritating... Where are we supposed to go, on the floor? Is the bathroom an unsafe place but spending our money on overpriced shoes okay? Ugh the ridiculousness of things since this began is unreal.

I feel compelled to write this review to make sure this store gets its act together before its too late.I went to buy shoes and found a pair in the clearance section, where all boxes had a red label, except for the one I got. I asked the manager if the shoes were in the right section and he said yes but said that was the final price. He also started saying that was the ONLY pair left in the store and that I should feel lucky. I then walked around some more and found a bunch of boxes with the same shoe and pointed out to the manager, who proceeded to lie through his teeth about how that was a new batch, instead of simply saying the shoes were misplaced.He was so sarcastic and condescending; I honestly dont know how that person can be a manager. His name is Daniel, and he deserves to be called out.Other than that, the shoe selection was decent, but the shopping experience was really terrible.

Love it online. Always good service in store. Sign up for real deal discounts.

Good place to buy women,men and kids shoes here

Clean place, selection....friendly staff. Going back tomorrow!!!

Didnt have my size, they ordered it for me with free shipping.

Excellent

Expensive to be honest

Friendly staff

Veryyyy good !!Great variety of shoes and the best, I have a very small foot and I get .....

Encontré lo qué buscaba, hay zapatos bellísimos..

Store with a variety of items and very neat ...

I thought that since the name of the store is Carnival there were a variety of products. But it was not like that .. I did not find it exclusive

Good prices and the staff is very friendly

Great variety and good prices

Very good prices on brand name shoes

A personalized and special attention, a very nice and orderly store, congratulations

I like it

Good gifts for dad