Great customer service With great selzeman get with Patrick

Great place and Gary was very helpful, just got a new mower.

Good experience so far. Putting them to the test once again.

Very knowledgeable. Super friendly staff that will go the extra mile.

We really appreciate the special service they give you, when shopping for our new equipment on our farm. We will continue to buy from this place!

We purchased a zero turn lawnmower in 2016 from coastal machinery excellent sales department! We have use this lawnmower solely for our property. Every belt and every blade has been purchased from coastal machinery for the lawnmower. It has been garage kept. It started acting up my husband was in the middle of working on our roof when it stopped working. Your list is way too long. So we made the decision to take it in to coastal machinery Richard already knew two wires had come undone. But he wasn’t sure from where. They were two weeks Backed up . After two weeks we received a phone call stating that they had fix the two wires but that the clutch was still not getting power they believe the clutch need to be replaced. So we say go ahead and do it the whole bill was $570! Wow! But once I got the bill and start looking over it this is when I became extremely irritated you would think after purchasing your lawn more from a company that is a mom and pop type shop. Locally owned and operated. That you would be treated fairly. But once we got the bill. They charge $177 to use a properly 4 inches of electrical tape to tape up two hours. They charge more for the labor for that then they did to take the clutch out and put a new one in the labor on it was only 118. They charge $14.16 for cleaning supplies. Yet we saw nowhere where they had clean the lawnmower. And they charge $14.75 for cleaning. Unless you have deep pockets and like to piss money away I will do not suggest you taking your lawnmower to coastal machinery. I feel sorry for any elderly people that are forced to have to take their lawnmower in if they are done the way we were done. This is highway robbery. And you certainly don’t feel the customer service at the service department! Highly do not recommend!

I went to Coastal Machinery to find 2 new hub assemblys for a Kubota cutting deck. All that was left of the old assembly was a messed up hub & races & I forgot to take a picture of the model & serial number. The guys were able to figure out which hub assembly it was & had me fixed up and ready to go in less than 15min. Great bunch of people working there theyll take good care of you.

Worst experience ever. The demand for tractors is high and supply is low. So they dont care about you. They are above MSRP take it are leave it. I left it and want be back.

Gary Quinn and Chris Dixon saved my day........Great help and proved they believe in customer satisfaction!!!

Great service, right parts the first time. Speedy checkout, even let me talk to a tech about my zero turn. Got some great advice and a print out!

IF, you need repairs, I suggest that you use the Kubota dealer in Robertsdale, the Pensacola dealership will rob you blind!!! ROBERTSDALE Kubota has always done me right and I will never use the Pensacola store again once I have my machine back.

Place is wonderful

Good service.

ABSOLUTELY THE WORST CUSTOMER SERVICE I HAVE EVER SEEN!! I bought a brand new svl65-2 track loader from this place and had it 2 weeks before they had to come and pick it up for hydraulic leaks and seals that where bad. I was choosing between the kubota and the CAT but I have never used anything other then kubota so I went with them bad super bad mistake. So with only 5 hrs on unit I had to send it off with them mind you i have 2 big jobs going on at this time and desperately needed the skid steer that was the reason in me buying another one in the first place. I called numerous times to get a time line and could not even get anyone to call me back until I called kubotas corporate office and filled a complaint. They at that point started calling me with a different story every time I talked to someone. So after 3 weeks I called yesterday 8/17/20 and the lady told me it was on the trailer and on the way to me so I waited and waited and nothing. I had already called my customers to let them know I would be out first thing in the morning to get started back on there jobs. Still this morning 8/18/20 no track loader and I just spent another $1300.00 to rent a skid steer for a week to get these jobs done because i didnt want them to think I was lieing. So I spent $58,000 dollars with these people and then another $1,300.00 on top of that and cant even get a phone call back and was lied to straight to my face. This place is no good i dont recommend getting any heavy equipment from them because i promise you this is what you will be running into. If I could return it I would at the drop of a hat and move all my business to CAT. Absolutely horrible customer service and they didnt the first time offer to help with the $1,300.00 I just spent to rent a skid steer after just buying a brand new one from them that dont even operate. Horrible experience! I guess you live and learn but I can assure you never again!

Mr. Kevin was very helpful in getting the parts I needed. Thanks...

A great selection of tractors!

Helped locate the right parts..

Gary Quinn cares about his customers needs. Really an awesome experience.

Have had a great experience working with Chris and the rest of the staff!

We bought our L2501 and RTV X-900 here and are loving both of them.

Always friendly staff, if you are buying a machine or getting one worked on I recommend Coastal Machinery.

Proffesional service efficient and the equipment is affordable and the best.Hands down.called in 2 treads to the Kubota left job traveled to Pensacola ans back within 3 hours was in out ready to finish a Big job the same day.Time is money and WE take pride in getting it done right

We bought our kubota track loader here and everyone is very nice. So far so good!

Patrick was great to work with and is just an example of the integrity instilled in there everyday ethics. Kubota BX2380 is just a great machine

Bought a l2501. Great experience and the l2501 is an awesome machine.

Salesman were rude and no very helpful

Did a quality job of service on our tractor and came back clean.

Best Kubota tractor dealership in Pensacola, Florida

Great customer service from parts and service department.

Like doing business with these folks, its like fsmily

Great bunch of folks ! Everyone really nice.

Good people to do business with.

Great service helpful people

Awesome gr oup

Best tractor place in town

Great service

Helpful reliable staff

Great place for tractors

Excellant

Awesome people

Great service

It is the place that I am employed at

Fair all around

Great staff