Had a couple major job changes at the last minute needed a machine to do the job so I called saylor Davis at Thompson cat. Not only did he get the machine for me but between him and Steve McCrory they had it delivered within 18 hours. We look forward to doing business with you in the future.

Thompson Tractor in Pensacola was a wonderful place to take my machine to have it serviced. From going and dealing with the parts department, to talking to the service manager, to dealing with paying for it work done with the wonderful lady in the front counter, it was a great experience. I would definitely recommend Thompson Tractor to anyone!!

Professional and courteous delivery service and delivered on time.

Excellent job 👍👍👍

Unbelievable service and customer support. Wife and I broke down while passing through, and these guys refused to take no for an answer when challenged with sourcing parts, or navigating the challenges typical to a Class A Diesel Pusher. A CLASS. start to finish. Cant thank them enough.

Thompson cat is always great

Griff was fantastic and really helped us through the entire process. Laid back and easy going he never pressured us into anything. He answered all of our questions and definitely knew his products.

This facility and crew is amazing! Most courteous and efficient folks I have met in a very long time.

Awesome place! Fast, friendly. In and out quicker than writing this review. 😏 Had a coolant diverter valve solenoid wire that broke. We pulled in and they came out to the parking lot and got it fixed in about 10 minutes!

I would rate a 0, but the customer service and repair service is the absolute worse. And there is no communication between anyone here. This D3 has had issues since Day 1. I have 463 hours on it and its been to the shop a few times, and still has issues. It has an open ticket, but there is no communication so I dont know what their doing or whats wrong. If they even know whats wrong with it.

Evan was knowledgeable and friendly. He got us moving again in the RV quickly and without a charge for his services...Thank you, Evan!!!

Best mechanic shop in Pensacola area. Friendly environment and the most important . Extremely honest people.

Jason in parts and Payton on the counter are the best people. Ask for them.

Great experience as always.

Reputable business with knowledgeable employees

Great service an people