I think I worked with a guy named Corey. He was great. Super friendly and easy to talk to. New his products well and was able to make great recommendations based on the qualities I was looking for. I didnt feel any pressure like you can with some sales people. Overall great and I cant wait to sleep on my new mattress!
I found them informative and knowledgeable. Good to work with and very helpful. Over and above to make you happy with your purchase.
All I can say is buyer beware. All those great features the salesman pointed out didnt actually come with what I was buying and the price he quoted me. But I found that out only after the product was paid for and delivered. All those extras I thought I was getting would have been another $2200 but somehow the salesman never mentioned that.Edit: The day after, the manager called me and he is trying to resolve the issue.
Salesman Matt was very knowledgeable and helped me decide which mattress I would most likely sustain a REM sleep level, I so much desired.
We tried just about all the mattresses. Cody did a great job describing the advantages and features. No hard selling just very helpful
Great time at store no pressure got a lot of choices laid on a bunch of beds back and forth many times found the one I liked and bought went to JC Pennys first but they couldnt get the bed I wanted with in a week that Firm Mattress could JCPennys took 5 weeks. Got my mattress delivered yesterday came when they said delivery guys were great bed felt good slept great
Just purchased a new mattress for my son. It was an amazing experience! Michael answered all of our questions, he was extremely patient as we checked sizing type. Then helped me load it up. A great one man show! We will be back for our next mattress need.
Great place to try and buy a new mattress! Always quick and easy to get in and out.
Michael was great throughout the whole process. He helped us find the perfect mattress for my boyfriend and I. He found us two options that were budget friendly, with deals for both. He wasnt pushy when we were making our decision. We are very excited for our new bed!
The gentleman we talked to was very friendly and helpful.
This is the best mattress shopping experience youll ever have. Matthew H. Was impeccably professional and knowledgeable about his store. And I saved a chunk of change more than any other store would have offered for quality.
This was our first time buying a matress from Mattress Firm, and we will definitely be back. There was a great selection with excellent prices. All thats great, but the customer service we experienced was out of this world. Matthew went above and beyond helping our teen pick put his perfect mattress! He was extremely helpful and we ended up finding exactly what we needed! I would highly recommend this place! Keep up the great work!
I would highly recommend MattressFirm to anyone looking for a new mattress. I would also suggest they ask for sales associate “MVP” aka (Mike) to help them make this purchase simple and reasonable.
Matt Hatcher was great. Very knowledgeable. He showed me a wide variety of mattresses and helped me find the best mattress in my price range.
Great experience. Well worth the money
Salesman very knowledgeable and courteous. Had a good experience. Thanks
Mike Vanpatter at Mattress Firm Supercenter in Peoria is “The Best”! I purchased an entire bed set in Chicago with a delivery date that was not ideal for our situation. When I called Supercenter Peoria he took the time to locate the merchandise on site and was able to deliver in time for our arrival to Peoria. I can’t thank him enough for his patience and willingness to go the extra mile to help a Mattress Firm customer from another location. He is certainly a value to Mattress Firm and is deserving of recognition and dedication to his customers. I will be sleeping in comfort this Christmas thanks to Mike Vanpatter!!
Michael V was amazing!! He provided excellent customer service. Ask for him and you will not be let down.
Spoke on the phone with my sales person so we already knew what i was hoping for and we had a good rapport. The sale went quick and smooth. The truth will be in my first week sleep. Then Ill get back to you.
We came in a few weeks ago and wanted to purchase two mattresses. Our salesman was very helpful and knowledgeable and told us wed be able to receive free shipping. After we were getting ready to pay, we were told that we were not able to get shipping because we were out of the range. We went ahead and completed the purchase and arranged for us to pick up the order the following week. We were supposed to get the order the following Monday but when I called that day, the truck still hadnt arrived. I had to call back again later that day because the salesman had called the wrong number and it turns out the truck never came in with our products and it would be another few days until it arrived. A few days later, we get another call saying one of our mattresses wouldnt be in and they would have to ship that to us, which would take at least another 7-10 days to receive. When my husband was finally able to pick up the order, we did get everything besides the one mattress and are satisfied with the products weve received so far. I asked the sales associate if we could get some type of discount for the inconveniences and after calling him back a few days later to inquire again, he did give us a refund for the cost of what shipping would have cost.Overall, Id say Mattress Firm has some of the best prices around but unfortunately we had a pretty poor experience that caused us more trouble than it should have for the amount of money we spent at the store. In the future, I probably wont return.
Love my bed good guys they will work with you
Mike was absolutely phenomenal when recommending a new beds for the family. Weve bought from him before and will continue to do so.
Very helpful, went in with one mattress in mind and they found me a better deal on a higher quality mattress. Would go back!
The salesman was very helpful and made sure i was well satisfied with my choice of bedding
Me and my wife were out shopping for a mattress for our daughter. Sean McGuire was very polite and provided a level of service that was unheard of in todays world. Not only did he take care of our need but he went above and beyond and delivered the mattress in his personal vehicle. Shawn did service right because went above and beyond when noone else would. Ive never shopped here before. That will change because of Sean. Thanks again!
Very happy, good price on set, they found exactly what i was looking for.
Matthew, thank you so much! I came in there with a tight budget and left completely satisfied. He made sure I understood everything and was very patient with me. He didnt push me to the more expensive sets, I appreciate that. Thank you so much!
Went in to pick out a twin mattress for my daughter. Super helpful staff and was able to leave with what we wanted same day!
Matthew & Michael were super helpful. Friendly and not “salesy” Very knowledgeable. Helped us get exact delivery dates. They put up well with our kids trying out EVERY mattress and some more than once. They made the process enjoyable. Thanks!
Sketchy sales tactics. Had a discount mattress priced higher than what it would cost for a brand new one. Sales person even said he “called” his manager who was right in back of store to get a lower price that was STILL higher than the new price. Only after I pointed it out did they give a actual discounted price. Felt like we were buying a car. Do your research before you go.
I called Mike the day before I went over, he was willing to walk me thru their process over the phone so I knew what to aspect when I arrived. I stopped in the next say and Mike greeted me and I explained what I was use to in a bed. He took me to several options to try and different firmness mattresses. I looked at the overstock and new with out ever feeling pressured to buy any of them. Mike wanted me yo make my best decision which I appreciated. I had a 10 star experience here and I will recommend anyone in the future. Thanks Lance.
Mattress firm is a great place to purchase a new mattress. Many styles and brands to try and choose from! So much nicer than sleep number.
Awesome place good people and reasonable price work hard to get you what you want
Eli ..the saleperson..was very polite from the moment we walked in, very professional as well. We appreciate the patience of Eli and how he went the extra mile to assist my wife and I
The best experience ever! Mattress Firm really take care of their customers!
Matthew did a great job and completing sale. I told Matthew want I wanted and he made it happen. I would recommend Mattress Firm to anyone and this location
The price was real good and the mattres is very comfy
Excellent service that guy Mike it’s 2 thumbs up for him he helped us and wanted to make sure that the items bought fit our needs. Thank you
Great service and product
Eli was very helpful and set me up with everything I wanted!
Matt was very nice and listened to what we needed
Very nice people in the store
Excellent customer service and very insightful!
The mattress I got is the beauty rest. It is super comfy and was at a great price. I would definitely suggest coming here. The man helping us helped me out a lot.
Outstanding service and thorough overview by our sales rep Mike VP. This was my wife and I first purchase with mattress firm. We left feeling pretty confident with our purchase.
We got excellent customer service from Betsy at Mattress Firm. She listened to what we were looking for and helped us find the best mattress for our needs. We ended up with a comfortable, quality mattress at the best possible price. Thank you to Betsy!
I shopped 6 stores in the Peoria area for a mattress and the Mattress Firm Superstore had the Best selection for price and brands to choose from. Zach Ryan took the time to educate and explain all the options and how to make a good decision to choose which mattress is best for each individual person. Zach answered all my questions and accommodated my individual needs. After trying out multiple choices I purchased a Simmons Beauty Rest Black Hybrid mattress. I highly recommend Zach and the Mattress Firm Superstore for your mattress needs!
Great service! Lots of information and options. Very low pressure which I appreciated! Thanks, Matt!
Zach was my salesman when I came here to get a new mattress. He was so kind and informative. He made me feel at ease and got me a great deal! Much better experience than Ive had elsewhere.
Great service, very knowledgeable sales staff.
Matt was exceptional! Very informative and a great experience!
Clean and very professional. Mike is over of the best salesmen I have ever had the pleasure of making a major purchase with.
MATTRESS FIRM IS AMAZING! I got such a great mattress, excellent service and an unbeatable price compared to the competitors! They are even shipping it all the way to San Francisco for me! I am so satisfied with my purchase. I will only be shopping shopping at Mattress Firm from now on! Check out their great products and even better service!
Great service. Did great job pointing out sales currently available. Checked stock items for us . Very pleasant sales associate Betsy.
Great staff!! Good prices!!
First time we had ever been bed shopping and our salesman Mike was so helpful and walked us through everything we needed to know. We both had separate likes and features we wanted and Mike helped us to find a bed that suited both of our needs. I have told all my friends and family to go here in the future. We will long time customers of this store. Lets not forget about the super handy nice men that came to deliver our bed, they were on time and had our old bed removed and new bed assembled in 15 minutes.
Our sales person, Zack was incredibly knowledgeable and patient with us. My fiance and I had never bought a mattress together. The Mattress Firm system makes decision making so much easier. Thank you very much guys!!
Zach was super helpful when it came to purchasing our first mattress! We ended up going with the Purple Mattress that I thought it was only available online! Staff is very knowledgeable and super friendly. Would recommend to a friend :)
Worked with us on our budget, did not force us to purchase a mattress on the high end of our budget either. No awkward communication or pressure into buying from them. Gave us a chance to look at all our options for the mattress and add one and also showed us all financing options. Light hearted jokes and great customer service from Mike.Would suggest your next purchase to be from here.
Great Experience. We spent nearly 2 hours at the store trying on several beds. The salesman was informative but not pushy. We learned a lot, and he quickly narrowed down the style of beds best for us. Once we figured out what we wanted, he helped with some great deals on floor model versions of the adjustable base and mattresses - not just trying to sell us the highest priced items. We feel confident we got a great mattress and adjustable base at a very reasonable price.Individuals who delivered the mattress/bases were courteous and fast!During the setup, we noticed there was a problem with one of the motors on the base (2 bases over 1 king bed). To make it easier for us, they let us keep the broken one for a week (it was the massage motor, so not a huge issue) while a replacement base was ordered. We got it the following Friday, good as new.Bottom line, we got a good deal, and had a great experience, even when things didnt go perfectly. Will definitely go back when we need future beds.
Betsy was awesome and gave us time and space to try out everything we wanted. She was very friendly and gave me a nice deal on a great mattress and adjustable base. I highly recommend Mattress Firm in Peoria!
My boyfriend and I came in to mattress shop. Betsy was our sale lady. She was very helpful, nice, and patient. She helped us make the best decision for us, got us approved for the financing, and worked with our schedule for drop off. Great holiday sale! Come in and ask for Betsy.
I was Very impressed w Matt’s knowledge of mattresses. I have been reading & investigating mattresses for a few weeks. He answered all of my questions !
Well we just stopped by Mattress Firm and we got the BEST DEAL EVER!!!! Zach and Mike helped getting us the most comfortable mattress EVER!! I appreciate how kind and helpful they have been!!!! I highly recommend them, if one you want a good deal for the best price and second awesome, honest employees ☺️
The assistant manager on duty was fantastic. No pressure and just the facts. Price matched the manufacturer website and then discounted the bed cover 25% and gave us the manufacturers platform at the same price as theirs. If you are looking at Purple beds make this your first stop .If there were 6 stars they would get all 6 .
Zach made the buying of a new mattress with set up pain free. We were completely clueless of how to chose a mattress. The process was explained well and we now have the best mattress for our sleep patterns.
We came here after our 2 other mattress stores and we bought a clearance model. We couldn’t beat the price and we got a deal we couldn’t pass up. MVP was a great help and an excellent salesman. We will definitely come back in the future.
I came here looking to get new mattresses for my boys. On a budget Michael went above and beyond to find something I could afford and was in my price range.
Great place to buy a mattress. Assistant mgr & store mgr was very helpful. I was able to stay within my budget and got a great deal.
Needed a full sized mattress set ASAP...found just what I needed in the outlet center! Saved a bunch of money and was able to purchase a better set! Customer service is top notch!
Zach was awesome in helping us choose the perfect guest room bed. Quick and easy. Great experience.
Helped make a difficult decision easy. Thank you.
Very good experience! People care about you and your comfort and not just a sale! Thank you so much Mike for all your help!
Easy peasy. I called first, they found what I needed, stopped at the store and picked it up.
Although my purchase during the no customer in store very helpful very mindful and considerate. Gave me several options, very awesome!
Very clean and professional business! Mike was passionate and helpful in finding us a bed to suit our immediate and future needs! He was informative and a pleasure to work with. His humor and knowledge of all the products offered was refreshing. Would gladly do business here again!
Found the prefect mattress today at mattress firm! So excited to get it delivered on Sunday! Reasonably priced and the staff were very informative. Thank you mattress firm!!
This was the first time I have ever purchased a new bed. Mike, at mattress firm was Amazing he helped walk me through the whole process. He let me try all the mattresses til I found the one I was most comfortable with. I will only come back to this store...Thank you.
Allen was amazing! Walked my brother through and helped him find exactly what he wanted. Didnt try to get us to buy anything super expensive, even took us to the clearance and we found a great bed! First time buying a mattress this nice and I WILL be back for my own!
The salesman at Mattress Firm in Peoria was the nicest salesman (Zachary). Got it on sale at a real good price and delivery is fee to us!! He know all about the mattress in the store. Our mattress is coming Friday . Can not wait.
Had a great experience. I ended up buying the Tulo matteess. The guy was very helpful his name was Zach and he really explained things well otherwise I wouldnt have known which mattress to buy. I recommend Mattress Firm to anyone whose looking for a mattress.
Absolutely no pressure
Allen was great! An excellent salesperson. Was very knowledgeable as well as friendly. While we were only looking to purchase one mattress set, we ended up buying two based on Allens very thorough knowledge of the products. Thanks, Allen.
This is the mattress store for you. Its the mattress store for everyone. Allen is super nice. Didnt pressure us to get a more expensive mattress. He actually took the time to help us find a mattress that is perfect for my girlfriend. When you go, ask for Allen.
Just bought a comfy new Beautyrest. Very knowledgeable and friendly staff! Looking forward to a great nights sleep!
Mike is the man we dealt with and he was great! Very informative but not at all pushy. This was my step sons first time buying a bed and Mike was so patient and helpful. We will definitely be back when we get another bed!!!
I had talked to Zach on the phone before going to the store. I enjoyed the conversation so much I decided to check the place out. I had never bought a mattress before and I liked his philosophy on purchasing one. I didnt know if I should get a hard one, soft one, memory foam, springs, etc. So many choices! He made it easy and fun and I left with a purchase I feel I will be pleased with for years to come! Thanks, Zach! (And Mike, too, for a deal I couldnt refuse!!)
Allan was an amazing sales person! He was patient and never pushy. He wanted to make sure that we left with the mattress that was going to best for us. Our next mattress purchase will definitely be from this store.
I am not a fan of shopping, especially for goods that are shrouded in asymmetrical knowledge and surreptitious salesman. This experience was pleasantly surprising. Wearing a friendly smile, Zach left no stone un-turned when educating us on the mattresses. He answered all our questions honestly and in the end sold us exactly what we needed at a price below all the competition.
Mike the mattress expert was very friendly and he listened to my concerns. And as of today I am totally happy with my purchase.
The manager Mike Van Patter is awesome I felt very welcome and he explained to me in bed for dummy language all the different beds because I knew nothing to begin with and I feel I was given a great deal!
I visited Jeff Hayles at the Peoria Mattress Firm. Hes friendly, helpful and takes great care of his customers. Go to Mattress Firm and visit Jeff specifically!
Zack was extremely knowledgable and helpful. Would highly recommend him to buy your next mattress.
Looked all over Peoria for a mattress at a reasonable price for our son. Finally found one here. Prices were so great we bought ourselves a new mattress too.
Zach was great to work with and really worked the numbers to help us get want we both thought was a great deal. Mike and Zach worked with us to get the most comfortable bed for both of us.
Allen was our salesman and he was a wonderful guy that was very knowledgeable and was very personable. He wasn’t pushy and was very helpful with our selection. We will definitely be recommending his service at mattress firm!
Have been dragging my feet on purchasing a new mattress. Zack answered my call and got me in here. A big thanks to Allen for all of his patience and help in getting us set up! Can’t wait for the delivery
Excellent customer service, worked with us on delivery options, guided us to the right mattress based on our wants and desires. Would totally recommend them for any mattress purchase. Zach and Mike worked with us and made the experience very easy!
We needed a mattress immediately and Mattress Firm was able to supply as needed. Service from Zach was fantastic and we left happy.
Came in and got a great deal on an outlet mattress at a way lower price than what a new one would cost.