user
Sports & Fitness Exchange
9700 N 91st Ave Suite 114, Peoria, AZ 85345, United States
Appearance
Sports & Fitness Exchange
Comments
Pa
Review №1

SUPER all-around! GREAT price and professional and courteous. Very knowledgeable and what I liked best was the no-nonsense, honest exchange and ease of the transaction. My Nordictrack looks BRAND new! I would recommend these guys without any hesitation. I am beyond pleased.

Ph
Review №2

Bought a treadmill for almost 1000.00 dollars back in May used it a few times because was really too busy. Went to use it the other day just to find out the screen stopped working. Without the screen its worthless. So when my wife called they basically asked did we get the extended warranty she said no. And then was told there is nothing they can do. So now Im stuck paying monthly on something I cant use. I would have got the warranty but thats a extra 30 dollars on top of the 95 o already pay a month. I will never buy through this company again. Lesson learned

th
Review №3

This place has a great selection of fitness equipment, I was looking for cable attachments and they have a large selection to choose from. The prices are very reasonable and I found that it was better than Amazon, which is rare to find these days. The employees were helpful and answered any questions I had.

Tr
Review №4

I bought a treadmill from SFE and and had problems with first one Very disappointed because of being a nurse my health and mental well-being was at a low so I read the great reviews and made a purchase after a little back and forth they replaced my treadmill with another that’s beautiful and working great they took the time to listen and correct the situation and I’m sincerely grateful I have recommended them to all my family friends and co workers without realizing it they really helped me on my fitness journey Thank you and I will always use your company for all my fitness needs and your prices are great!!

An
Review №5

This is a great store with fantastic customer service! They helped us choose the right treadmill, and the men who delivered it and set it up were professional and knowledgeable about the unit. Their prices cant be beat! I highly recommend them to anyone looking for fitness equipment.

Ed
Review №6

Alot of the weights / equipments are cheaper here compared to private sellers from offer up and facebook market place, staff is always ready to help. Brought many bumper plates from here and some adjustable dumbells

An
Review №7

Amazing prices, I was shocked to see so many options within my budget! Refurbished with a 90 day warranty and option for extended warranty makes me feel comfortable with my purchase. Found a great treadmill, thanks to Jeremiah and Mike! Thank you for your quick and knowledgeable advice. I love being able to test it out before I buy. Great price, affordable delivery and great customer service. Thank you for making this such a smooth and easy experience.

Dj
Review №8

Had a warranty claim after purchasing a nordictrack S22i from SFE. Im so impressed with the customer service I received, I can hardly believe it.First they asked me to send them a quick video of the noise the bike was making. I did and a couple of days later, a new bike was brought to my house and swapped out.They didnt argue, drag it out, question the claim... none of that. Simply replaced the bike.Wow! Wow. Wow!That is how you get customers for life! Well done to the entire team at SFE

Ep
Review №9

Ive been going back and forth about ordering from SFE for months and I finally took the plunge. Placed an order for the Proform H7 on OCT 1st and it was delivered to me on the 7th here in TX for a fraction of what I would have paid at a local store! Took me a minute to set it up but it look and works as it should. THANKS AGAIN!

Ma
Review №10

These guys are great, always super helpful and the prices are good as well. Over the last year I have bought multiple dumbbells, weight plates, a curl bar and a stand for our weights. Each time we visit the store, the team is helpful and quick to get our purchases loaded.

Ch
Review №11

Amazing inventory - you want it they got it! Great friendly customer service. Great prices! Highly recommended you go here for your equipment needs.

Da
Review №12

This site is not safe, they say my order from outside the US is a high risk fraud transaction (I live in Ecuador and I have to send my order through Miami). The problem is that the order is paid and this site do not want to give muy money back. Look at the picture: It is paid but unfulfilled. Do not keep my money for free!!!!

Ja
Review №13

Very dissatisfied with the service. Ordered online & called in couple of days prior to ask not to ship instead will pick it up at the store but they still shipped it. Also when I went to pick up at the store I was not given the same product as mentioned on their website for which I paid for. I guess the management should address this. Wanted to buy more products in the future but now i doubt with this experience I had today.

Li
Review №14

This store is amazing and has great inventory. The employees are so helpful and friendly. I highly recommend you check out this store for all your gym equipment

St
Review №15

Leonard and the owners of this business are wonderful to work with. They have some of the best new and gently used work out equipment in the valley.

Br
Review №16

Good friendly helpful place and good prices

Wh
Review №17

Came across these guys through a facebook ad, and got confused when it wouldnt let me order some weights (at a great price!!). When I messaged them, they were very responsive, and helped me get an order placed quickly and conveniently!

Ja
Review №18

Zach was an amazing person and very knowledgeable with the products. Prices are great. If anyone needs any home workout equipment come see my guy Zach at Sports and Fitness Exchange!

Mi
Review №19

Bought a treadmill & we were debating if it was the right one for us… sales guys said point blank that we had 90 days to return if we didn’t love it or had any issues. Ok perfect right? No, we called to return it because of console issues and told oh yeah you can return it for an exchange in house. Listen to me a RETURN and an EXCHANGE are two drastically different things. Your sales guys need to re word the verbiage as it’s ethically questionable and I would not recommend anyone to this place for this reason.

Le
Review №20

I bought my elliptical here about 4 years ago and have been very happy with it. Now that my mom was looking for one, I took her here. She got a 2018 elliptical for $350. They gave a 3 month warranty and $5 off for liking their FB Page. I will continue to recommend this place. They have a good selection on exercise equipment and are very friendly.

Os
Review №21

I got recommended by a friend and he did not let me down 5 stars all the way this place is a gem will be getting all my equipment from here I was gonna buy a $400 treadmill lucky I waited and got one here! So worth it great staff over all wonderful experience!!!

ma
Review №22

Very helpful group of guys here. Products are holding up just fine, so don’t worry about non name brands.

Ge
Review №23

Jeremiah Reinoso was such a great help. The staff overall was very professional and helpful. This place is addicting for buying gum equipment!

Ju
Review №24

I have purchased so much from this place. Quality equipment every time. Purchasing a treadmill as we speak.

Da
Review №25

Great selection and a great associate Jeremiah helping my daughter get started on weight training. I would highly recommend SFE

Du
Review №26

Sports and Fitness Exchange easy to work with. Justin one of the two owners extremely knowledgeable. Fast delivery commercial grade equipment for a fraction of the price new. Would buy from them again.

Di
Review №27

Awesome and knowledgable group of guys. My treadmill is getting delivered Thursday and set up where ever I decide. I am so excited to start my new goal of being fit. Thank you SFEAZ--Sports and fitness exchange.!!!!

Al
Review №28

They have lost my business for good.I purchased the $300 dual pulley system. I called beforehand and asked if it came with the adapters for Olympic plates and the gentleman on the phone told me yes. Now, I can buy the SAME EXACT pulley system for $189 online, free shipping but with no adapters. And a 6 week back order. Adapters are about $70. So for $40 more, not having to wait 6 weeks and support local business I decided to buy from SFE.I drove 1 hour to pick it up, drove an hour home. No adapters. I called to see if the box was missing the adapters, they said they would call me back. Never got a call back. Called again, was told that it doesnt come with adapters! Which was the whole reason I paid extra for this one. I told them I would be returning it, but they told me I could only get an in store credit, even though THEY gave me bad information. I finally talked with the owner and we came to terms that they did mess up and they would send me adapters. Awesome! 5 star review for correcting the problem.The adapters come and they dont fit over the 1 pegs. So I email back asking if we can get new ones since these dont fit. Or just return them, give me the $70 for new ones and Ill deal with the hassle myself. They didnt email back. So I email again a week or two later and finally get a response we ordered the ones you approved of. If you want to bring them back we will return them. I already drove 2 hours, they want me to drive 2 more!? Amazon does free UPS returns, I asked if I could do that. Again, no response...Sorry you had to go out of your way to fix your mistake SFE! Thats what you have to do when you own a business. Fix your mistakes. Or if you just let me return the system you could still have had my business and I would have purchased other items.I would have given a better review but the fact that they continuously dont respond, even after over a week, thats unacceptable. And honestly, they werent too professional to start with but I gave them the benefit of the doubt. Maybe it was a bad day or they were busy. But after repeated issues, Im done. No more business.I just purchased a $415+ SS bar from Rogue and

Se
Review №29

The staff and customer service is excellent. With that being said do not expect the highest quality of equipment. You get what you pay for, the gold standard rowers is the concept2 and runs $1100, SFEAZ has their knock off for between $550-700 depending on sales. The durability is so far up to par but the monitor....... sub par performance. If you are expecting to do a a 2k row expect to double your time compared to a concept2. Which really matter if you try to compare your workout times with other people which I like doing so the monitor sucks for me. But I throw on my polar HR monitor and do HR zone training and the rower does exactly what I need since I dont need the monitor for that. Ive had other equipment issues and the staff handled it immediately and fairly. With that said if you are building your garage gym on a budget this is your place.

Br
Review №30

With the recent pandemic, change of career and just tried of paying fees, we made a conscious decision to build a home gym. After a little research, I found this these guys on Facebook and asked my husband to check them out. Wow!! What a place! Pretty much anything you are looking for they have and reasonably priced. Leonard (aka Leo), the manager, and his staff were awesome!! No pressure just helpful service. Answered any questions we had and even loaded it up in our vehicle. I highly recommend Sports and Fitness Exchange!

Ma
Review №31

Sports and Fitness Exchange is by far the best place to make your home gym come together! Highly recommend!

Bo
Review №32

We are now happy. Purchased a NordicTrack upright exercise bike and it was delivered on time. It works great. Wife and adjust the seat for herself and I can adjust the seat for me. Delivery guys were very helpful. The only issue we had was fixed immediately by the two men who delivered the bike.All is good.

Te
Review №33

Always do our fitness supply shopping here. Jeremiah was very helpful and knowledgeable. Thx SFEAZ.

Gl
Review №34

The customer service is good but the products are hit and miss after two returns I asked for a return ultimately had to do a charge back and returned the product. I get called by the owner questioning me for doing a chargeback I explain I have no other recourse. CC company was appalled the guy called they said he should only be calling to offer a money return not to call and question

Br
Review №35

Jeremiah was very helpful and great to work with! Excellent prices for quality products!

Ro
Review №36

Great service and prices. Second piece of equipment I have bought here. Ask for Zack.

Gl
Review №37

Jeremiah was very knowledgeable and helpful. He was able to answer all questions and gave some great recommendations.

Ca
Review №38

Great Customer service from Jeremiah. Quick and easy trip!

Do
Review №39

Great prices, Jeremiah helped find all the workout gear I needed.

He
Review №40

Great place to purchase fitness equipment!👍🏼👍🏼

Ce
Review №41

Love the store....Exactly what I needed in my life. Thanks guys!!!

Ro
Review №42

The owner or manger was friendly and very helpful prices are good. will go back again.

Er
Review №43

Excellent prices and had everything in stock that we needed to establish our home gym. Staff was extremely helpful and answered all questions regarding equipment. Best fitness store in Phoenix!

Tr
Review №44

Very professional and courteous sales staff. Great prices!!!

Xs
Review №45

Great service, great company! Ask for Jeremiah as he was extremely helpful. Go to place for fitness equipment!!

Ia
Review №46

Obviously, during the pandemic, equipment sales have sky-rocketed. SFE has been able to procure a variety of products and continue to keep items in stock - surprisingly. Each time I have shopped here, whether online or at their warehouse, they have what Im looking for and often at a more reasonable price than I can find elsewhere. When the topic of strength training or general fitness comes up in conversation, I tend to recommend SFE due them being local (avoiding shipping fees to a certain extent) and the brick and mortar mentality that is all the rage these days as more businesses move to online sales.

ja
Review №47

Best store in town they have everything in stock for great prices!!

Vi
Review №48

Excellent customer service. Thanks Zach Bingham…

St
Review №49

In the midst of Covid finding equipment is tough, was looking for a number of things (step, weights, rower) and SFE made it easy. Best prices, good service and THEY HAD stock or getting shortly. The ProForm 750R rower was as advertised and a killer price, now Im enjoying using it instead of still waiting (and paying more).

Ja
Review №50

Quick and easy. Awesome experience

Br
Review №51

Helpful staff and not pushy sales. Picked my items and drove around back and they loaded my truck.

Za
Review №52

Best place to buy wholesale quality equipment.

Um
Review №53

Excellent Customer service and amazing response time. I had the opportunity to buy a treadmill from their website and ran into problems assembling it, my fault really. However, they went out of their way to send me an instruction manual and walk me through it all until I had a running machine.They even gave me athwir currently running halloween discount code that I was unaware of and I was able to get 10% off because of it. These people are great!

aa
Review №54

The initial facility and product purchase went well. I owned the rower less than 6 months before foot pedals crumbled away from extensive use on my part. BUT!!! Pandemic has slammed the support teams, so be patient if you has issues or need replacement parts. They will respond and handle if you keep in communication with them.

As
Review №55

Love this store, they have great equipment and friendly people. Fantastic new modern location!

Do
Review №56

Got a Proform Treadmill from Sports and Fitness Exchange. It was brand new, came in the original box, unopened. They are based in Arizona and they shipped to California. Their service is great. I would highly recommend them

Me
Review №57

We had been looking all over for exercise equipment that we could use at home because of our work schedule. We found Sports and Fitness Exchange through a friend. We couldn’t be happier with what we found. We got two different pieces of equipment for under what we would have paid for one somewhere else. The employees were knowledge, friendly, and helpful. The prices were beyond fair and the equipment is in really good condition. We live in Mesa but will be frequently there often! Thanks guys!

Th
Review №58

Good prices and good selection and warehouse environment

Ru
Review №59

Bought a treadmill here and everyone I dealt with on their staff was very helpful and knowledgeable. They took the time to make sure I could cast ifit to a tv from the model I was looking at. The price was amazing and the machines are in great shape with a lot of selection. I bought a 2020 model at much less than retail cost that looked new and I was able to test the exact machine before purchasing. Delivery was fast. We will definately be back for more equipment and recommend them to friends.

Aa
Review №60

Great price!! Great Place!

Co
Review №61

I wanted to get a treadmill for my wife. I browsed several department store options before finding sports and fitness exchange. They are over 2 hours away from me but had a deal I could not pass up. Justin, I believe is who helped us. He was incredible. What a savior to helping us load this treadmill in the u-haul we had to rent to get a commercial unit loaded. I was so pleased with the purchase & customer service. I highly recommend doing business here.

Sp
Review №62

I purchased a spin bike and a treadmill from them and have had a few small issues, but they have been on top of everything and made it right. None of the problems were their fault, but their skilled techs have fixed everything and they are very responsive. Have recommended them to friends.

On
Review №63

Purchased a X22i Model, took forever to come, and when delivered there were missing screws for the assembly.

H
Review №64

Purchased my Nordic Track S15i from the Sports & Fitness location in Peoria. Zachery was very helpful over the phone. When I arrived to check out the S15i, the staff provided excellent customer service. I had been looking for a few months. Glad I waited and made my purchase from here!

Ro
Review №65

I researched my item online, and made my purchase via their website. I immediately received a call with a date to schedule delivery. Delivery was excellent and on time! Great experience overall.

Ry
Review №66

We went to three different places shopping for treadmills and sports and fitness was by for the best deal! My wife wanted the really nice model they had in stock and the manager John worked with our budget and made us an awesome deal! He was very helpful and knew a lot about these machines! I will definitely be returning for an elliptical in the near future! Great pricing, even better service!

Vi
Review №67

We bought a spin bike a few weeks ago, and we went back today for a treadmill. We got them at half the price than buying from big box stores! Staff here are very friendly and helpful. Ive asked a few questions via FB messenger and they responded promptly. I highly recommend!

E
Review №68

I spoke to the manager. I drive 30 minutes to buy a sfe rower and I was missing 4 screws. I was disappointed and they didnt care instead he was getting mad. So now the monitor is not working properly. I will return it now get my money back very disappointed with the customer service and equipment.

Bo
Review №69

Went in just to look at the nordictrack i22, as I’ve been researching it and was considering buying one, and met with the owner. Such an amazingly nice guy I decided to buy one right then and there. Excellent customer service! He hooked us up and gained a customer for life. I live in Tucson but will gladly make the drive to Phoenix for all my sports and fitness needs to bring them my business. Top notch for sure!

Ka
Review №70

Great service with great prices !!Jeremiah was such a great help. We were here in AZ on vacation stopped in since we been have a hard tome finding Olympic size weights in CA.

Ce
Review №71

Great facilities, love the number of options available. Overall great quality products at great prices.

Ly
Review №72

Amazing deals and fantastic customer service. Couldn’t be happier.

lu
Review №73

Worth coming here!!! They had everything i need it

Da
Review №74

The customer service of John was outstanding. He was very knowledgeable and very helpful with all questions. We drove 3 hours for this reason!! We went home with a very nice Nordictrac machine!! All of our future purchases will be made at this location. Hands down the best place to get what youre looking for!!!!

jo
Review №75

They are amazing and super helpfully highly recommend

Je
Review №76

I have now purchased two machines from Sports & Fitness Exchange and they have been excellent with customer service and ease of purchasing. My only fitness store I shop at. Justin was a huge help with a machine that had some squeaking and he had it replaced within a week without question.

Ti
Review №77

Had some issues with my running deck on my treadmill cracking, but they were able to handle even thought I was just out of warranty. Much appreciated.

Mi
Review №78

What a place! I got my both of my boys set up for their season and wife with a treadmill I never imagine I’d be able to afford. Get this.. ALL IN ONE TRIP! This place is killer. If you need anything for your sporting, body building, or cardio needs, START HERE. They have it all! Stop over spending. Make the trip to Sports and Fitness Exchange first. Amazon, Big 5, Sports Chalet, and Dicks are old news. This is the new hotness.

Ju
Review №79

This place is great!! Owners Justin and Mike really care about the customer and give great deals. Bought a treadmill, had small issue, and all was resolved with NO ISSUES! Justin kept in contact with me and let me know when other treadmills came in so I could look for a replacement/exchange. Found an awesome one and they came out and exchanged it. Very very happy. Will do more business with them in the future. Great staff, great owners, and GREAT customer service. Thanks!!

En
Review №80

Great prices and great customer service!!!!

Jo
Review №81

This place is amazing had a bad experience the first time I went. Called in and talked to Mike about it and he had me come in and talk to john and they gave me a great deal on a tredmill. Made the experience way better.

Ru
Review №82

As the gyms closed again for Covid the demand for home equipment has increased, Im one of those people needing my home gym back.A friend on facebook marketplace recommended this outlet. We live in Flagsraff. On their facebook profile they posted the arrival of truckloads of gym equipment.We ordered online as updates were posted, drove down from Flagstaff, and in the middle of a very bustling July 3rd afternoon all of the orders we placed on the drive down were ready to go!people coming through the doors to buy equipment, dollies being loaded by buyers, the phone ringing off the hook, and in the center of it all is a very friendly, kind, patient crew making sure everyone gets serviced as quick as possible. The staff here are incredible.Plus we found more great deals and equipment fresh off the forklift to buy for our second round of checkout.Some things I think went right:Follow their Facebook posts.Order online and check for updates.Be patient and kind.Be ready to pay and load.Check out the warehouse for other items you need and grab them before they are gone.Come mentally prepared and in a good state of mind like you would visiting Nordstroms Last Chance.lastly, use the damn equipment you buy, its not home decor, somebody probably wanted that last kettlebell you just bought.

Fa
Review №83

After looking at ellipticals for days, I finally saw this company’s listings on OfferUp. Mike was a pleasure to work with and made sure that I got all the help I needed when ordering my elliptical. Shipping was very affordable and fast (I got it delivered in 3 days). I ended up ordering it from their website and they matched the delivery fee from OfferUp. I got a better elliptical than the one I initially wanted for less than half the original price! The elliptical itself is in great condition and I haven’t noticed any cosmetic issues.

Sa
Review №84

Zach was a good Man

fi
Review №85

Spoke with Michael.. He was great.. Nice equipment in the store to select from. Very knowledgeable, and easy to work with.. Everything they promised was delivered!!!.. They were perfectly on-time with the delivery too..

Be
Review №86

I liked dealing with this place but the extended warranty company they use is worthless. Save your money and don’t buy it. My first treadmill didn’t work properly so the store replaced it. My second is now broken. I never received any information from the warranty company concerning my warranty. They are horrible to deal with. Nothing against SFE but the fact that they sell a subpar warranty service makes me not want to shop there again.

Sa
Review №87

Gave this company a second chance, and this time dealt with Lennard and Justin. Way better customer service and got a great cyber sale price on a treadmill.

Da
Review №88

Awesome store, Manager,Delivery,Selection and Service. Manager treats customers the way they should be treated also answers questions and is honest. Good experience and recommend Sports and Fitness highly. Thank you John and will be back.

Ka
Review №89

I am experiencing an issue with my brand new nordic track 1750 and they will not respond to me.

Br
Review №90

Prices are advertised on craigslist cheaper, so I paid double the price. When I was on my way to pick up my x bike from the warehouse I was told it was assembled. When I get there they had me wait 30 minutes outside in the heat to find out the bike wasnt working properly. Then they gave me same bike different color that I have to assemble myself. Not happy

Li
Review №91

Great alternative to Play It Again Sports. Clean, organized and willing to wheel and deal. Thank you for the great deal on the set of Ping Eye 3 irons, woods and putter.

Ca
Review №92

I love this place, you couldnt go to a better place than here. Their customer service is top of the line and they are very respectful. They are fast and the shirts I ordered look amazing. Super happy with my purchase. I will definitely use them in the future.

jo
Review №93

This place was exactly what I needed! John was great he sold me a treadmill with a 90 day warranty. He also explained to me that they can service the item for a cost if I ever have any problems later. Im thankful for his handling of my purchase.

Sp
Review №94

Horrible and very frustrating Customer Service.

Me
Review №95

Great equipment, Great prices, Great Service!!!

ca
Review №96

Great store

Ta
Review №97

I just purchased a Nordick Track Commercial 2450 from Sports & Fitness Exchange. John was incredibly helpful and very knowledgeable about the product itself, the IFit Coach membership and the factory warranty. The treadmills all look new, and John was kind enough to allow me to test out the machine, as well as test out the beginning of a workout on the iFit Coach membership, - both very helpful! In addition, scheduling a at home delivery/set up within 4 days was seamless. My husband and I were very impressed, and cannot thank John enough. Given our experience thus far we highly recommend Sports & Fitness.

Pa
Review №98

I was looking for a total gym and saw an ad that they had placed on Craigslist for an item in their store.I didnt want to miss out on it because I really wanted it but I didnt have time to get in before they closed. They let me pay with a credit card over the phone but gave me the option to say no thank you in case I got into the store and it wasnt what I expected. Talk about above and beyond!I got into the store and was thrilled to discover that the item was an even better condition than I expected.Im not a slender person so I dont always feel comfortable trying out workout equipment, answered all my questions, and they made me feel so comfortable.Even delivered!This was an absolutely wonderful experience and I would totally buy from them again. Plus the equipment has a 30 day warranty for store credit in case something happens to it.Im not worried, but its great to know that they stand behind the things that they sell.Thanks guys!

wa
Review №99

This is the 1st place I go for all of my families sports goods needs. The owners are OUTSTANDING. Extremely knowledgeable. Great prices. Would recommend to everyone!

Ca
Review №100

I bought a Precor AMT Elliptical Machine. The price was great and came with a 90 day warranty plus they delivered it for me. It was such a smooth process and and everyone followed up and was very professional. I highly recommend and would definitely purchase again.

Information
31 Photos
100 Comments
4.4 Rating
  • Address:9700 N 91st Ave Suite 114, Peoria, AZ 85345, United States
  • Site:http://sportsandfitnessexchange.com/
  • Phone:+1 602-942-9224
Categories
  • Consignment shop
  • Sporting goods store
  • Fitness equipment wholesaler
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations