It’s was great I expected worse like other auto parts stores. employee #130 really consider me as the customer in front of him.You know how when your at the counter being helped and their phone rings and they pick up the phone and start helping the phone customer while tour right there in front of them we’ll this guy didn’t do that to me. The phone rang he answered and put the caller on hold right away and continues assisting me. Wow thank you. Got my stuff at a great price and was on my way I’ll be going back all the time thanks Napa Auto Parts.

People were helpful and knowledgeable in their assistance.New front brakes and rotors? CHECK ✔️

I have bought from Napa Auto parts for many many years. I went in to get oil oil filter and air filter to do my regular oil change. I got the oil and they had the oil filter but have to order the air filter. My car is a 2010 Chevy and I have never had problems getting these items. I like to make it a One stop shop. There is no reason for me to go in there if they are not going to have the simple things and I cannot get everything I need. It was a simple waste of my time to even go in this place! Already had to stand in line and wait and then not to have all the items for this simple oil change was a true let down! The lady that helped me was nice enough but she really didnt seem to care one way or the other if I came back.

I love Veronica cause shes very helpful and polite and we both throw jokes at each other every time I see her I think she needs a promotion and a raise thank you napa look forward to continue getting parts from you guys in the future

Good store. I like the old franchise better. But this is still nice for a corporate store.

Quick and efficient. but as with all Napa auto parts, they are about 10 percent more than their competitors

Well they knew the part I was looking for and they were able to order it for me at least they knew what it was

Super friendly and helpful. Quality parts!

Doug was super nice about fixing an issue brought in from another Napa store. Although this store is a bit farther from me I will definitely make the it my store from now on.

Excellent customer service. Clean business.

Love the service and prices

Dude easy Fast, and on point. They know there stuff. Thanks Sal. 😉 Thats how its done Son. 💪.

Ive been to the Hemet location a few times and everytime I go there, I get great service from their knowledgeable staff!

Had a hard to find additive. Store always clran and organized. Always teady to help you find what you need. Quick !

This place is a joke. They have 4 employees working and it took over 10 minutes to get help. They didnt have any Transition Fluid and no employee knew what they were talking about. No employee was wearing a mask. And the only employee who did. Had it below their nose and mouth. Horrible Service. Will never return.

Started going to Napa,,, after all the rest,all the rest . Napa by far is the best auto store,, quality tools,, and auto parts Im a Napa customer 👍🏽👍🏽⚡✊🏽⚡👷🏽‍♂️🇺🇸

The guys here at napa always do their best to help me. Today when i went in for some new rubber hoses the employee surprised me by giving some spare ones for free. Seriously cant say thank you enough.

Great. They had the exact hose that I need.

Great parts pros

Went here looking for a fuel hose the guy asked me what size it was I told him I didnt know I said my trucks outside can you come look he said no were not allowed to go look.

The staff is much more knowledgeable than those of AutoZone or Oreillys but the service is usually quite slow. And the prices are a bit higher as well. Its a trade-off.

Horrible, none of the employees wear mask. 1 guy even had a running nose, smh

Walked into Napa Nampa automatically help me out with my parts thanks Napa

Good customer service. Clean knowledgeable fast service.

The young lady that helped us was very polite and knowledgeable of our problem. Felt good being treated this way. Thank you.

Extremely friendly and helpful. Great customer service.

Called before going in about a part and was told it was in stock. Got there and they didn’t have the standard part had to get a different one which was more expensive. I don’t like making a big deal about it because I know things happens sometimes and I’m not going to blame the employee for something that wasn’t located where it said which I’m sure is not her fault. I appreciate the fact that they are open and working and I can fix my truck!

Very slow service.

Definitely will be going back,theyve got all your foreign car needs and then some

Very friendly staff, courteous and professional. I was greeted at the door, and although I had to wait, I was assured that I would be helped soon.They helped me find the best option for my vehicle in comparison to the rude and unprofessional competitors. Store was very clean.

Very happy helped me out instantly!

Excellent service. Did not have what I needed but was helpful trying to locate it for me.

Good store

Gave me wrong part, couldnt get me right part.

A very nice young lady help me she knew more about cars than any guy I know

FANTASTIC

Unlike most auto parts stores, the folks that work here are helpful and knowledgeable. The fact that the right parts are given to me the first time is...refreshing....haIts a great parts store.

The Auto Zone kids have more knowledge than these Old Men at Napa

Has whatever the other 2 places are missing

Their very helpfull especially mr gill

Helpful, always seem to have what we need for my old truck

Napa auto parts in Perris, the employees will help you with any trouble your car is giving you if for any reason no parts r available cause you needs it yesterday they will guide you the right way for you to have a driving car TODAY!! These people are awesome they know what it takes to repair from heavy to farming and small vehicles

Better prices and service than other national brands

I was in and out quickly. The gentleman behind the parts counter was very knowledgeable about the oil filters that they stopped. Also he offered the full synthetic oil that was on sale, saving me quite a bit of money.

Usually service is good but this time two people standing around while one girl takes care of two people to different customers not very enjoyable!

Love my napa store, they always seem to have all the hard to find stuff, 5 stars

What can I say quality parts!

Parts are very expensive

Had the part i needed after looking at 3 different auto stores!

I had to wait 10 minutes before I could pay because there was only one cashier. What brought me in was the reward on my rewards account; I dont know if I would return.

Great customer service

Had an emergency situation and everybody went out of their way to help me, great inventory and nice counter people!

In Experience Employees Dont have any Mechanical knowledge about vehicles, They need experienced people 😐

Disappointed today ordered 2 batteries online for pickup in store said they were in stock. Get there and they only have 1 . I have been shopping at this store for over 20 years mainly because they seem to know parts pretty well.

Helpful friendly staff always have what Im looking for

Great service. The store manager is really attentive and cares for his customers.

Very professional and patient!Thanks for help Ade? Hope ispelled it ok, lol

Very busy, not much time for customer service.

Was just in here looking for wiper blades, not organized at all. Many wiper blades were positioned in the wrong locations. Poor floor management from this team.

Pretty SAD when OReilly and AutoZone are ahead of Napa in customer service and availability of parts.Napa change your ways or you and your employees are going to join the ranks of the unemployed.Mark my words.

I talk to alissa was very very helpful I called for a piston file... She explain to me everything in detail she is very very nice satisfied customer

Always helpful

Worst auto parts store ever, they thought I was stealing but checked the camera and I was good, no apology or nothing so unprofessional especially the lady that attended me.

I do not like this place. Every time I go into the store (three times already), their are a ton of employees standing around or trying to look business not even willing to greet me as I enter the door. Plus, I can never get anyone to help me. Last time I went in and asked the lady at the counter if they had a battery for my car see rudely replied NO. She didnt even offer to see if they had a substitute. I was upset and told my wife I will never go back their again. The manager came out to see why I was upset (that was good), but he never really asked why I was mad rather he just said O you better call around are your going to waste a lot of gas and walked awayTheir customer service is clearly lacking. The fact that I have been in three separate times but yet have had a bad experience each time is reason enough to write a bad review of this place and never to go in their again. The days of good customer service seem to be long gone, but I refuse to spend money in place where I am ignored. Dont go this place try Oriely down the street I had a much better experience their.

Good parts and service

Not like another part stores, these guysare mechanics. If you want to truly findabout auto parts and what they do,they pointed out to your satisfaction.

Great auto parts store really good service and friendly people

Very nice

Parts came in the next day. Customer service is great.

Kind of slow counter, i stood there for about 8 mins before anyone asked if i needed help. but they do have the best quality parts

Very helpful and no issues with returns

Knowledgeable and helpful, needed an industrial metric nut, counter person searched thru everything he had to find a fit.

Awesome customer service, theyll get you whatever you need

Always have what I need to do the job.

Good advice and military discount.

Always like going to Napa. They know what there talking about . Just dont like that they dont have adds.

Very friendly and helpful staff!

Great staff motivated to help customers!

Clean, super organized, and quick with customer service.

Soooo helpful and the one stop parts store

90% less Mexicans than AutoZone and generally somebody knows what theyre talking about there

They dont have the part i needed. Dealer item only.

Good service.

Helpful guys

Very knowledgeable people

Its open. And it has a lot of what you need.

Extremely slow service

Awesome good quality parts!!!

Great customer service

Good servis

Friendly, helpful

Great parts store

Great place

Good guys

Very helpful and courteous

Good prices

Good, helpful

Really bad service

Very pleasant and h,

Usually have everything i need