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Express Gadget Repair / EGR Online Sales
185 Ramona Expy #2, Perris, CA 92571, United States
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Express Gadget Repair / EGR Online Sales
Comments
Ke
Review №1

Dont shop here. This guy is horrible to customers. He sold me an incomplete XBOX controller. When I got home I saw that he didnt include the break away. I called and asked him if he could ship it since I lived all the way in Redlands. He told me no. I had to drive all the way to Perris to pick up the break away. When I told him about what had happened he acted like a complete a-hole before giving me the break away saying the XBOX controller didnt come with it. I got fed up with him and told him I wanted to return the XBOX controller as he sold it to me without the break away. Upon hearing this he got mad AND GOT UP IN MY FACE AND SNATCHED THE BAG OUT OF MY HAND with the break away in it, basically robbing me of a product he gifted me. If youre gonna shop here, beware of his attitude. He does not play nice with customers.

Ma
Review №2

I took my Xbox 360 down there for a good cleaning, guy told me it would be about 2 hours. I came back to pick it up and when I got home I looked at the fans that STILL had dust caked up all over it. I’m convinced this guy just said he “cleaned” it and didn’t do anything. Another red flag I noticed waste consoles old warranty sticker wasn’t even tampered with proving to me that he didn’t even open my console.I would not recommend taking your console to be cleaned here. $60 for no reason.

Er
Review №3

BEWARE!!Other reviews are right. They do say their parts are original (OEM) but, in reality, they are far from it.However, their pricing for repairs does reflect this. They are the cheapest in Perris, hence the reason most people pay them a visit.If you’re paying for a phone to be repaired professionally, DO NOT come here. Your device will be practiced on by one of the owners daughters.Now don’t get me wrong, the older one has some experience but combine her mid-level experience with cheap parts and that is a recipe for disaster. A disaster that will cost you more money down the road.For an extra $20-$30, just take the device to a professional repair company (uBreakiFix, CPR) and have that piece of mind that your device will have original replacements parts or very close to it and repaired by certified technicians.Now, they do have an insane selection of Funko Pops and Retro video games. Thumbs up for that.

Tw
Review №4

These guys did an excellent job on fixing my iPhone and my tablet. They actually did it very fast in under an hour and a half. And the price was better than I found anywhere else. The store is cool they have a lot of other stuff just besides fixing stuff video games consoles games I’m posting some pictures so you could see. I need some work done this is a family owned store and I’ll take great care of you.

Ja
Review №5

Bad experience we took an iPhone 12 Pro Max to get fixed from front screen and back glass it was a Thursday when we dropped off they said should be ready by Friday didn’t get it back until Sunday only for the iPhone screen to stop working and back cracked again after placing on desk wirelsss charger but according to them it’s impossible. Took it to another shop none of the parts were original Apple the screen is from some place called magnator it’s an lcd screen not even a refurbished high quality one so spent 536$ for no reason now gotta spend another 500$ to repair again but at least they will give us proof of what was put on phone and where parts came from. I wouldn’t recommend this place.

Ke
Review №6

I love this place the owner is awesome he always stops what hes doing to come and check things out personally my daughters MacBook space bar broken. Took a look at it showed me the problem and recommended fixing it through the warranty. Always great service take the time and attention to make you feel good about getting things fixed. Been there at least 10 times will continue to go back in the future highly recommended.

Sa
Review №7

Brought in a ps4 for a cleanup couple weeks ago, fast and easy they did it for a extremely good price and very kind and understanding staff! Would Recommend!

Le
Review №8

This is my daughters favorite place to shop. I love the variety of things they have available. Prices are great and theres something for everyone.

Na
Review №9

Cleaned my ps4 really well the reason for the 2 stars is I dropped my ps4 off with my read dead redemption 2 in the disc tray and when I picked it up. They didnt know where it was at..........

Pa
Review №10

Needed my daughters phone fixed and went here for the first time. When we called they quoted $98 and we honestly thought it was a low price just to get us in the store. But no it was real and the screen was pretty bad. Thank you guys very much. We are happy customers as both the gentlemen there were very professional, kind, and really cared about customer service (which is hard to find these days). I will be back to do some Christmas shopping here as they have many things that my grandsons and granddaughters like.

Ca
Review №11

Went in to fix my phone for broken screen and they fixed it but the home button was left broken and i was told that it was like that when ik my home button was working fine i have seen other review saying the same thing and ohh the button works but i have to press it really hard like if its not its not installed correct. Was going to brimg a few more things but they lost a customer👍

Fe
Review №12

Very fast service and great pricing! They fixed my phone in under 30 mins Thanks so much!!

Ji
Review №13

So I recently went to the store to get my ps4 fixed due to an issue that the ps4 wont display its screen on any TV but will turn on same with audio. He looked at it and said that the hdmi port was damaged. But said that theres an alternative by pugging a digital output optical cable. At the time I should have done research but he said that will display to a screen but wont relay sound. The only way to get sound is by plugging a headset to the controller to hear sound. And I was ok with that. Went home and tested out and didnt work. So I did some research and found out that the cable is only used to plug in a sound system to the ps4 not display the screen. 20 dollars down the drain. Honestly my fault for not researching but still you shouldnt lie to customer or customers.

Ma
Review №14

Great service and fast! Got the back of my phone replaced and I was in and out in 20 min

Li
Review №15

Express Gadget is the best store I have bought several iphones and a Apple computer there. Great service and very friendly.

ba
Review №16

Be careful when paying in cash, they steal your money in your face !!!

Je
Review №17

Best place around they could of charged me mire to fix my phone but the showed be a trick with the home button. Very pleased would absolutely recommend them.

Al
Review №18

Guys were a great help. Even stayed after because my phone was non responsive. They offered to help a great price and a solution and even commit it to a convenient time frame to get it done for me as quickly as possible. They were concerned with my time and worked were conscious with my budget. Awesome service you owe it to yourself to give them a call if your phone or laptop, game console, smart watch etc etc is broken and need good service at a good price. I used to fix my phones now Ill be using them

Pr
Review №19

My name is Priscilla. The owner is amazing. He fixed a phone I was told could not be fixed. He is so nice and helpful! Thank you so much! He is a genius! I will be coming back and his shop will be first choice amongst these other amateur stores.

Jo
Review №20

Took A Shattered iPhone 7 Plus - Repaired within 30 Min!! - FlawlessApple Store wanted $180 For Replacement Screen.I Made The Right Choice And Came Here- $75 For New Screen.There Is No Difference Between Apple And “Express Gadget Repair” Products!Grade “A” Customer Service!!

Ma
Review №21

Took my phone to get it Fix because the screen was Frozen, And this guy returns it with a broken screen,when the screen was not broken at all from the front, he stated that when the diagnostics is done the screen will break, Well what he did was removed my good screen replaced it with a broken one and keep my $400 good screen . SUCH THIEVES . There was nothing Wrong with the SCREEN !! You STOLED MY GOOD SCREEN. 0 STARS FOR YOU! And Yelp also.BAD BUSINESS!!

Ed
Review №22

Good job

Ha
Review №23

Great family run business, great prices, and great service. Purchased a used Wii U from here and three months later, the tablet stopped working. The owner is ordering a brand new one and having it mailed to us since were almost an hour away. My sister has had her phone serviced here. She told me that experience was great. Im surprised by some of the reviews on here that state customer service skills need work. I received the best customer service. Would recommend Express Gadget Repair to others.

Da
Review №24

I just went to get my iPhone fixed and its starting to come out of place. The home button is also moving a lot now. It was fine with the cracked screen so it should have been fine with the new screen. Only good thing I have to say is that the screen works now regardless of it sticking out.I will be going back to see if they can fix the issue.

Le
Review №25

Great place to get your phone fixed good customer service I have no complaints with this place theyve fixed my wifes phone several times

So
Review №26

Went in to fix my sons IPod, they were very polite and had it done same day as promised and at a great rate. Also purchased a new phone at asking price but had issues so they honored an exchange. Unfortunately none of them met my business needs so they refunded my purchase.Kind and honest people

Le
Review №27

Fixed my phone... Very professional, Friendly, Fast and cheapest prices I could find great place and people Highly recommended can’t wait to go back for stuff I saw that I liked @ this store location

Vi
Review №28

They understand you and work with what they have and if your a little bit low on money they can lower it to a certain price

Ka
Review №29

75$ to fix my VERY BROKEN phone screen . Everything took less the 2O min. Nice & professional business in Perris . Will definitely come back.

Ca
Review №30

This place is amazing and the owner is super amazing and sweet and he and his employee so amazing work and will do wtv it takes for your gadget aka device a/or phone to work like when you first bought it..prices are extremely reasonable as well, I highly recommend you go straight to this place. Thank you for fixing my phone- carol

En
Review №31

Go somewhere else, this place is not worth the overpriced faulty tech savvy fixes. I recommend the place in the mall. Thank me later :)

Cr
Review №32

Went in yesterday to buy a game for my psp called before I came I was running a little late and they waited for me even after closing time! I was not rushed at all to make a purchase left the store happy. Unfortunately the game did not work so I went back to return it for a new one and I know the game works it was just the case on the game so I went back told them about it n they gladly switch the case from the game for me and after that worked awesome! Family ran businesses are the places you want to make business with they always understand and are always willing to help thnk you Jeff and your father for helping me out for sure will come back for some pop figures!

Ia
Review №33

Although the employees are courteous and helpful, I have noticed a complete lack of professionalism. First off, the store doesnt open at nine like it says on Google, it opens at 9:30 (theres a sign outside of the door that says so). Also, even though it opens at 9:30 as opposed to nine, the store never opens until about ten or so anyways. Yesterday I went up there to return a phone, and the employees didnt even show up to the store about ten, then I got what I believe was a BS deal of $20 for a broken phone. There was me and another person waiting outside the door and when the employees showed up, no apologies, nothing.

Ch
Review №34

This repair shop is very unique. Repair shop sells gaming plush toys, gaming accessories for consoles, collectibles, anime, video game discs, and etc. When I first moved in Moval, I thought this shop was a ordinary repair phone shop. This shop is cool!

Jo
Review №35

Great work ethic...great customer service and very friendly to customers!! Would recommend this place to anyone!!🤗🤗

Cl
Review №36

After I got my screen repaired, my phone is extra sensitive towards any touches I make. & my screen light is yellowish instead of white. Would not recommend fixing your phone here.

Ma
Review №37

Guy was really cool and had lots of respect also had good things there check it out Im sure anyone would like it but I came here to fix my screen on phone so its a good repair place

Be
Review №38

Great customer service and speedy repairs. Choose from OEM parts or generic, the owner is always honest and provides different options.

Se
Review №39

Do not go here. They will try to finesse you. Went in to unlock my phone so I can change the service. They tried to charge me $85 and gave me a bs reason why it costs that much. My friend brought the same phone I asked them to unlock to them again the next day and charged him $50, didn’t say anything was wrong w it smh

An
Review №40

**Dont Waste Your Money At This Place. These people dont know what theyre doing when it comes to fixing phone screens. Each time there is something new wrong with it. Either hire a real professional or just close down your business.

Ro
Review №41

Ordered an item from them through Ebay. Was nervous at first because I have not bought anything from there and there were no reviews but went ahead anyway because I could not find the item anywhere (on my sons christmas list) and at a reasonable price. This place had it and at fair price. Great shipping, did not expect it as quickly as it did. Not hesitant to buy from them, they were great. Item was exactly like described and authentic. I literally could kiss these people for saving the day!

Ta
Review №42

The service is amazing. They fix my iPhone really quick.

br
Review №43

FIRST RED FLAG IS HE WONT GIVE OUT HIS REAL NAME. -My name is right above. Ask yourself a question; what would you do if someone took 95.00$ from you and refused to give out his real name? Wish they had something lower than 1-star. Been here a few times now, thought I could trust the guy named guido I think hes the owner (but wont give out his real name) anyways we had gotten my screen replaced may 31st (it was an emergency) he charged 95.00$ so i didnt have a choice at the time and payed, 2 days later the screen stopped working and started getting little cracks, I had kept in in a life proof case from the day we replaced the screen, I took it back to him and explained what happened and he just said the warranty is voided because of the small cracks, (I swear I didnt drop it or anything, MOST LIKELY A CHEAP KNOCKOFF SCREEN AFTER I LOOKED IT UP)(95.00$) I thought since I have been there 3-4 times he would take care of a customer but he said I was a liar (about the cracks and myself not dropping the phone) and said he could fixed it at cost or hed replace it with a cracked screen after I just spent 95.00... I had a spare screen I had ordered on amazon for 35$ but but didnt want to waste 95$ because the owner was being a weasel. He also got frustrated and set my phone Down with force and held his index finger on the screen in an threatening manner. I could have handled the situation a lot better but he knew he was stealing 95.00$. You would think he can a small hit, Im sure he gets the screens for a lot cheaper than 35$ buying in bulk, he told me it was an apple screen and once I had taken it apart it was some knockoff brand (I have the screen and looked it up) dont believe me, call me. Order a case on amazon for 35$ and DIY! It only took 2 days to get to me and 15-25 minutes to replace. LONG STORY SHORT, HE HAS NO LOYALTY TO HIS CUSTOMERS, AND WILL PUSH THE ISSUE ON THE PAYING CUSTOMER. YOU CAN TRUST ME OR YOU CAN LOOSE YOUR HARD EARNED $$$$$. I wouldnt waste my time writing this stupid review if it wasnt true.

Uw
Review №44

This place rocks straight up honest family business. Nothing short of Mcgyver here this cat knows his stuff! Took smartphone in with water damage, no signal, no charge, NO PROBLEM. Def recommend you take phones here. Cool selection of used console games too! Thanks guys! Ill be back.

Ci
Review №45

Just got my glass repaired on my iphone. Jeff helped me out and he did an awesome job. I also got a phone case while I was there which turned out to be cheaper because I got the glass repaired. Took about 20 minutes. He was super friendly and very knowledgeable. I got to see the other guy (i’m assuming owner/manager) interact with another customer and he was also very friendly and knew what he was talking about. Definetely recommend this place if you’re looking for good customer service while getting your phone/tablet repaired. :)

Ja
Review №46

They dont do good service. They like to con people out of their money. I went to them about 4 times and every time there is something new wrong or the thing i wanted fixed is broke. They also give out refurbished batteries that mess up in about a month. Really bad service :(

Ha
Review №47

I have used the services of this family-owned shop 4 times already, and each time, I have experienced great customer service. Actually, stellar customer service and results!The first 2 times, I took my iPhone in for a screen repair. I broke the screen and they had the phone ready within 30 minutes to an hour both times. The 3rd time, I took in my step-daughters Dell laptop. They replaced the keyboard and repaired the laptop very quickly. The laptop didnt work great, but after reading reviews about the laptop, it turns out that I just picked out a shi**y laptop. The laptop had awful reviews all around. My point about brining this up is that sometimes the products we have are the trouble, not the actual service received!Anyhow, this 4th time, I took in my Mac laptop. Ive had it since 2010. The laptop suddenly overheated and ran incredibly slowly. Express Gadget Repair more than fixed it, they left it running like new!! Not to mention that they stood open until 8pm to give me my laptop the day they promised it. They have incredible customer service and deliver great results. Thank you so much!!!

Ru
Review №48

Always great service and reasonable prices...thanks Guido!

De
Review №49

They do a pretty good job ..i would come back again

As
Review №50

Look Ive been that girl who breaks her iPhone constantly and constantly and every time I went they fixed it like brand new and the service is always nice and I leave with knowledge I didnt know before arriving . Also Im going today to get my laptop fixed ! These guys know what they are doing . These ppl do not just try To take your money either . I actually was recommended a really good case that is better than otter box at a great price . So far everything has been easy peasy

GN
Review №51

Great and friendly service. The whole experience in all was just simple and quick, will definitely be coming back and will definitely recommend anyone else to do so.

An
Review №52

Good quality. Same as my original. Highly recommend.

je
Review №53

This place is awesome, fix my broken screen and my iPhone touch button under 30 mins fast good price all worth the 75 dollars btw its was an iPhone 6 s plus,definitely a 5 star! Cheaper than all the other mofos

le
Review №54

Very good and honest business will be doing a lot more

Rh
Review №55

Its affordable, they fixed my phone quick and the people there are super friendly! Not to mention theres a lot of cool stuff there to look at while your waiting

Ja
Review №56

This was my second time coming here the first time was to replace my broken LCD screen and they did a fantastic job the second time my charger wasnt working properly so I thought I needed a new charger port but it turned out it was just full of dust and he cleaned it out for me anytime I need anything repaired on my phone Express gadget repair is my place

Re
Review №57

Great prices. In inland empire

An
Review №58

My buddy went here with his tablet for a screen replacement. The guy gave him back his tablet with a different size screen thats longer than the tablet (LMAO) and it not working order. He blamed him for breaking it by doing a factory reset. Bahaha. Dont go here.. these guys suck! I laughed for about an hour.

Sy
Review №59

Very personable, quick service, clean waiting area

Yo
Review №60

Great place fast, affordable, and very friendly love they didnt take 3hours to fix my iphone only took 25 mins to fix charging port and screen awesome. Place will be back for sure

Ru
Review №61

Im the only person in perris to have a gold and black galaxy s6 great service

ru
Review №62

The best customer service and quality jobs

Ra
Review №63

Everything I have phone problems I come her. Good prices and honest people.

Ka
Review №64

Dont GO THEYLL FIX SOMETHING AN MESS UP SOMETHING AN WONT BELIVE THEY MESSED UP AN THEYLL MAKE YOU PAY TO GET IT FIXED !!! HORRIBLE NOT GOOD WITH IPHONES !!! IF YOU HAVE A PROBLEM WITH SOME THEY DID YOULL HAVE TO PAY AGAIN FOR THEM TO FIX WHAT YOU WONT AN WHAT THEY DID

St
Review №65

Owners customer service skills need a little work.

Ja
Review №66

I had such great service they were fast honest and most of all they fixed my phone that was ran over the price was more than fair I would defiantly recommend they to a friend they now have a customer for life.

Iv
Review №67

Good service, great price, friends staff

Du
Review №68

They charge me and didnt fix my phone i went in and i brang my part so he can replace them told me the part i had didnt work i ask him if he has the part to my phone he said they order it and it would be $89 i said OK that i will want one on order for me he ended up charging me for the labor today and he said he going to charge me for the part which come with labor he said so now i am getting charge 89 plus a he charge me today for 39.99 he rip me off when i was going to go back to him i would not recommend going to him and he is over pricing on his part found the part for cheap and the guy check my phone the same day for free and all i am paying for part and labor it 59

p
Review №69

To all people looking At this place of business for a repair or anything, dont go!! I went for a crack screen to be fixed and left with a broke camera and damaged and scratched all over the outside of phone . I was told I would be able to get another phone because they took responsibility for it . I waited and waited and was told lies . and when I ask for a refund I was told I have to get my broke screen back in . bad bad place of businesses not professional at all!! Think twice before getting anything fixed!

Br
Review №70

Place sucks. Take it to the Perris indoor swap meet, they treat their customers with respect and if any issues pop-up they will listen, not like gadget repair, they act like thugs when trying to explain what the issue is.

Ka
Review №71

Always efficient And stand by their work

Br
Review №72

Screen Wont Be Put On All The Way Flash Stopped Working When They Fixed My Screen .

Sc
Review №73

The only guy who i trust. Thought i needed a new charging port...he cleaned it works as good as new and no charge

Lu
Review №74

Quick service, ipad screen was fixed

Be
Review №75

Speedy and does quality work.

Ch
Review №76

These guys are obsessed with FNAF. But thats okay, I am too!

Sh
Review №77

It took them 2 weeks just to tell me that my motherboard is the problem and the 3ds didnt turn on or the buttons like I brought it in

Da
Review №78

Ill tell you all of the members in my family have had there phones fixed here and are still working not to mention my phone was fixed in twenty minutes and was very pleased

De
Review №79

My iPhone flash does not work it worked before I took it in for them to fix my cracked screen ! I will never go again

Jo
Review №80

Looking to repair your phone this is the #1Spot that wont bust your wallet

Ro
Review №81

Great service

Ra
Review №82

Very nice and helpful,

An
Review №83

Over priced!

Jo
Review №84

Superb work!

Ch
Review №85

Happy Customer

Sh
Review №86

Y’all the best

AD
Review №87

Great services

Re
Review №88

Good

Ra
Review №89

Okay

Information
48 Photos
89 Comments
4.2 Rating
  • Address:185 Ramona Expy #2, Perris, CA 92571, United States
  • Site:https://1expressgadgetrepair.com/
  • Phone:+1 951-943-8877
Categories
  • Cell phone store
  • Collectibles store
  • Video game store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–6:30PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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