Great service and good quality of the furniture, but the prices are not low.

Beautiful store. The place looks amazing! Friendly staff.

Furniture promised in 4 weeks and has now been 7 months and just told still 1 month out. First table is in stock and chairs are not then chairs are in and table is not. Sales associate has not returned one call. Corporate says they can not do anything. Paid in full at purchase last October so my money has been tied up for 7 months.

Gorgeous brand and store full of quality furniture, art, lighting, and accessories. Beautiful visual displays. Great staff.

The store is dangerous.Had to drag the wife out.Best selection and great service.Beautiful displays.Gorgeous artwork.Remarkable craftsmanship.

Heather gave us the BEST experience. We have never shopped at Arhaus before, but can say without a doubt we will be repeat customers. Heathers service from start to finish, to follow up minutes after the delivery really tied together the order experience, and the product quality is fantastic. Exactly what we were looking for. Look forward to doing more business together!

I am compelled to write a review because my experience with this store has been amazing. My girlfriend and I walked in late on a Friday night. A gentleman named Jim greeted us and assured us that we had plenty of time to look around. We were not really looking for anything but then fell in love with a sectional. All the options were laid out for us and we purchased the next day. We were called a few times about the progress and was delivered in a very short period of time. The delivery men were fantastic. Jim also called us within a few minutes to check on us. We will definitely be back.

This is an excellent place to purchase very nice, high end furniture from!Many of our customers choose Arhaus for their high end furniture needs.Our company has picked up and delivered many pieces of furniture for many clients over the last couple years. =) I highly recommend Arhaus.~Kevin Rantanen

I enjoy shopping here, get ideas for future purchases. People are always friendly

Was ok selection

Purchased 4 chairs as part of a dining set at a very high price point from this so-called high end furniture store.  They advertised the upholstery on the chairs to be leather with a adjective vita which we uncovered to suggest that it is really NOT natural leather but some man-made end product using a combination of materials including low quality leather pieces (?) and other fabrics.  The seating surfaces of all chairs got damaged and finally tore apart after normal residential use in a time frame of several years.  Contacted the Arhaus and requested repair which would cost nearly $300 per chair.  They reluctantly offered $100 per chair which I declined.  This all happened through the Better Business Bureau which I believe really serves the interests of businesses and not the consumers.They appear to sell a product at a price point that implies furniture that would last a lifetime!  Yet, in our case, it lasted 5% of a lifetime.  I guess we were fooled!  Good job Arhaus!

I have shopped at Arhaus for many years always with a good experience, however I recently had an unbelievably amazing customer service experience and I felt the need to publicly review. I was shopping on line with Arhaus during a sale and there was a particular art print i wanted to purchase but had trouble placing it in my cart. I chatted with Anita in web sales support who also wasn’t able to order but she suggested I call. I called and spoke with Anita in web sales who was kind enough to tell me which stores carried the print in my state, and she was also kind enough to extend the sale offer even though it had expired. Anita also provided excellent customer service. Unfortunately the store that did carry it was in Perrysburg, Ohio, quite a driving distance from me. I did contact the Perrysburg store and spoke with Ashley who did have the art piece i wanted and she agreed to also honor the sale and ship the item to me. However, since they don’t normally ship items directly from their store and since this was a clearance item, it couldn’t be ordered. Therefore, they did not have boxes appropriate for shipping this large item. Ashley, however, took it upon herself to personally shop around for a box, and during her non-working hours! I’m happy to say my print is being shipped today! Ashley definitely went above and beyond and provided extra-ordinary customer service, and always very pleasant when I spoke with her. Ashley is quite an asset to Arhaus and is the perfect example of exemplary customer service. I will be certain to place all my future Arhaus purchases through Ashley and the Perrysburg store. I have absolutely no affiliation with Arhaus aside from being a long-term customer!

Beautiful merchandise IF you are a wealthy person.

I have had great experiences with the Perrysburg location! In response to the timeline complains that some have, I would ask how long do you think it takes to make completely custom American made pieces of furniture? If I needed something next day I would have went to Artvan and later been disappointed when the quality doesnt hold up. If you want disposable furniture with a crappy warranty than perhaps you should look elsewhere. I also think it is great that the Toledo market has such a great furniture option and I do not have to drive to a larger city! Spend local!

What an exceptional experience! If youre looking for personalized decor, friendly, and knowledgeable staff this where you need to be.

It has taken 5 months to get our order fulfilled. Horrible customer service. We were lied to repeatedly. Some of the pieces arrived damaged initially.

I have never written a review before but I feel it is necessary. I ordered furniture Jan. 16th from the Perrysburg store. We were told since the pieces werent in stock it would take 4-6 weeks for it to arrive. When we paid for the furniture, we were then told it could take 6-8 weeks. We still went ahead and made the purchase and signed all the disclosures. We thought another two weeks would be ok. Eight weeks passed. No phone call. No furniture. So, I called the sales manager and she told me that the fabric we chose was out of stock and there was a delay. So, in the eight weeks since we paid for the furniture in full, nothing has been done for our pieces of furniture. We have been living in our house for over two months and have no living room furniture. When my husband called the corporate office, they told him that we signed a bunch of disclosures and it says there could be delays due to fabric or deliveries. They have had our $5500 for over two months now and arent willing to refund so we can get furniture in our house. They arent willing to do anything to make it right. They have said too bad. You signed disclosures. I have bought a lot of things and signed paperwork so I understand companies protecting themselves. This company does NOT value the customer though. In fact, now they are telling me the earliest our furniture could be delivered is April 2nd. They also said that date is unlikely. So at the earliest, if we are lucky, we will have furniture after 11 weeks. We have three small kids and are home a great deal. Please be aware of this company. They do not honor their verbal word. Be cautious of paperwork. We will not be buying here ever again.

We have been shopping Arhaus since they opened in Perrysburg. The quality of the furniture is exceptional and the customer service is excellent.

Most eclectic collection in Toledo so far. Very expensive though

Very nice!

Salespeople friendly

Expensive but without good design

Great