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Kaylah Diamonds & Jewelry (Kaylah Designs)
1312 Reisterstown Rd, Pikesville, MD 21208, United States
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Kaylah Diamonds & Jewelry (Kaylah Designs)
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Ma
Review №1

Mr. Sanders took a heirloom piece I was gifted (that was close to 100 years old) and with clever planning, turned it into a necklace I love wearing daily. His attention to detail and customer care was exemplary and I look forward to future sales with Kaylah.

Ma
Review №2

I heard about Kaylah Diamonds from a friend of mine and will be recommending from hear on out.I was looking for an engagement ring for my now fiancé, and I had no idea what I was looking at until I met with Ian. He took the time to teach me about each cut, color, clarity, and carat. I will be using him from now on for any of my jewelry/diamond needs.

Sa
Review №3

I worked with Ian at Kaylah, within a month, he had made a beautiful heart shaped diamond necklace for me. I showed him a photo and then it was made. They stayed in budget, were quick and easy to work with and my necklace is the MOST beautiful thing!

Jo
Review №4

I highly recommend Kaylah Diamonds & Jewelry. They are always honest, helpful, easy to work with and have beautiful jewelry at great prices in all different prices ranges. Ive been going there for years, and they never disappoint me.

As
Review №5

I highly recommend Kaylah Diamonds & Jewelry. I’ve worked with the team on several custom pieces. Ian is knowledgeable, creative, skilled, and professional - and he can literally work miracles to turn your vision into reality! Rivkis attention to detail and emphasis on exceptional customer service have added to my experiences at Kaylah.

Ad
Review №6

Kaylah Diamonds is the best!! Highly recommend!! The staff is super patient, friendly, and knowledgeable. It took me some time to decide which earrings I wanted to buy for my wife and Sheva patiently helped me through the process providing her expert advice. I ended up with the perfect earrings. My wife loves them!!Thanks!!!!Reuven Russek

Da
Review №7

The buying experience with Ian was very pleasant. I am not a fan of buying jewelry at a Mall. Very good quality jewelry at a very good value & price. Flexible financing, too. I am very happy with Kaylah Diamonds & Jewelry and will go back.

Iz
Review №8

Sheva V. worked together with my husband to find me the perfect earrings for a wonderful surprise anniversary present! We don’t even live in Baltimore and she helped him find something absolutely perfect from a distance! We would highly recommend!!!

Tz
Review №9

Thank you Sheva for a 5 star experience! You gave me honest advice and helped me choose a necklace I wear every day! Kaylah Designs does quick repairs too!

Co
Review №10

I think this is a wonderful place. The store is beautiful with such a huge selection. All the people working there were helpful but Mr. Saunders stood out. He personally helped my daughter and her fiance with the engagement ring. She had something in mind and he created it for her with her input every step of the way. It didnt matter the size of their budget he was patient and made an exquisite ring for her. I cant say enough about him! I recommend this store highly! 5+ stars!

Be
Review №11

GREAT service, the brothers were very knowledgeable, friendly, professional and honest! We felt we had a good and fair outcome! THANK YOU, Yossi Muller it was a joy doing business with you! We will be back and will highly recommend KD Gold & Coin Exchange to others!

Ma
Review №12

We had the best experience a few weeks ago. My husband and I went it to reset my engagement diamond. Ian was so helpful, professional, knowledgeable and patient. We spent a great deal of time discussing and looking at possible settings and I ended up with the ring of my dreams. Ian sent me pictures as the work progressed. I received it in the mail yesterday and I am even more excited to see it in person. The whole experience was incredible and we recommend Kaylay Jewelry Designs to everyone.

Aa
Review №13

We had a wonderful experience at Kayla Designs last week. Its been years since me and my wife shopped for real jewelry. Sheva the saleswoman did a great job patiently assisting us without being overbearing. We usually have a very hard time working with sales people which made our experience all the more wonderful. We left really happy with the experience and the jewelery we picked out!

Yo
Review №14

I am super satisfied with the service and products at kaylas! I went to pick out earrings for my mother and was helped by Sheva Vartinov who was extremely helpful and patient. She helped me pick out the perfect pair of earrings which my mother is extremely satisfied with! Highly recommended!

Ma
Review №15

Rivki helped us choose the perfect necklace. She was patient and courteous. We will definitely be back!

sh
Review №16

This store offers an inviting ambience, an abundant, lovely selection, and accommodating salespeople always ready to meet your needs. A 5- Star experience.

Br
Review №17

I was looking for an engagement ring for my girlfriend and I showed the staff a picture of the ring that I was looking for. Ian looked at the picture of the ring and said, we can custom make this ring for you. The ring turned out perfect. My fiance can not stop talking about how beautiful it is. Thank you Ian for all your help.

El
Review №18

They were so nice! The whole process was smooth and they were very patient with us. They ended up making us a custom ring and it came out absolutely beautiful and was reasonably priced as well!

Ar
Review №19

I have been a customer at Kaylah’s in the past. They have always treated me very well and gave me great value for my money. I have referred them to my friends and colleagues and they have always come away with a positive feeling and many times a beautiful piece of jewelry. I give them five stars and a thumbs up. Keep up the great customer service and value based service. You guys are the best.

Dw
Review №20

During the drawn down from Operations Desert Shield/Desert Storm. Before we left I drawn to have a forever tattoo. In 2019 I thought its time to make a charm. I had to go four times to a lower Jeweler and still not satisfied. I walked in Kaylah and they treated with accommodation. We sat and talked designed together. Finally from 1991 to 2019 and I am finally satisfied. I will use Kaylan from now on.

Er
Review №21

Ive had the privilege of owning a few Kaylah pieces but this was my first time ordering a custom piece. I asked them to recreate a necklace I had as a child and they totally nailed it...in fact making it even more beautiful than the original. Thank you Ian and Brian and the rest of the Kaylah team for making my necklace come to life! I love it!!!

Br
Review №22

Run dont walk to this fine upscale Jewelery store here in Pikesville. I hardly know where to start. Gorgeous jewelry both original and otherwise for all price points . Helpful staff always there to assist and never any pressure. Whether its Yisroal, Rivky or if youre lucky enough to see Menashe - each person a diamond in an of themselves. So knowledgeable about diamonds, prices and what to look for that will make your purchase a great experience. Jewelery is expensive but in this store they deliver every time. Weve shopped here for several weddings already and everything was wonderful . Thank you Kayla, a pleasure to part of your family. Shout out to Yisroel for putting up with me on all my visits. Youre a class act.

Be
Review №23

This is the ONLY stop you will need to make to make wife the HAPPIEST. The service is friendly without being pushy the prices are also very fair. Kayla Diamonds is the best!! Cant wait to visit them again.

Ph
Review №24

I recently had my engagement ring reset at Kaylas jewelry and was very happy with the experience. Ian was very helpful in helping me define exactly what I wanted and custom made the ring for me in a timely fashion. He was very knowledgeable and I felt no sales pressure during the process. He seems genuinely excited about his work and works hard to make sure the customer is completely satified. Although I did not have much contact with other people in the store, everybody seemed friendly and pleasant when I walked in. I hope to return for future purchases.

me
Review №25

It was a pleasure working with Kaylah to design my wifes engagement ring. Mr. Saunders patience and expertise was incredible. Thank you so much to the whole team!!

li
Review №26

We were so pleased with our experience at Kayla! The costumer service was amazing!! They were kind, honest and friendly! And in no way were they pushy... we were so happy and pleased that I have been recommending all my friends! Thank you for everything Kayla!

Sh
Review №27

I came in with a concept to design a ring and Kaylah Designs helped make it a reality. They worked with me into creating something amazing and it came out exactly how I wanted. Couldn’t be happier with my ring!

Be
Review №28

I have had only wonderful experiences at Kaylah Designs! I picked out my engagement ring and wedding necklace there (both designed by Yisroel/Ian), and I love them - I get so many compliments! Excellent service, easy to work with, and quick turnaround times for orders.

Ye
Review №29

Excellent service! A real pleasure to work with

Sh
Review №30

Beautiful showroom. Large selection. We have bought several pieces from them and even had them make something custom and were very pleased! Keep up the good work! Come and see their gorgeous jewelry, you will not be disappointed!!

Ru
Review №31

The staff is very customer focused and honest. They are always very helpful and aim to please - they really work with you to meet your needs.

Da
Review №32

Ian and Brian were a pleasure to work with. They designed a gorgeous new ring for me. Also they sell beautiful jewelry. I am definitely going back!!

Ju
Review №33

Ive purchased Many pieces from these gentlemen. If they dont have it, they can make it. If you can imagine it, their designer can bring it to reality. I have many custom pieces that have all turned out amazing and are all priced below what you would pay anywhere else. Give them a try, you will be blown away.

so
Review №34

Got a gorgeous custom designed engagement ring that my wife loves!!!! Yisrael did an awesome job helping me through the custom design process and am very pleased with the whole experience!! A+

Ev
Review №35

Thank you for having the beautiful custom earrings ready in time for my birthday. They make the necklace we bought from you on our 30th anniversary into a lovely set! My husband very much appreciated Mr. Saunders valuable services and assistance during COVID-19 .

De
Review №36

This is the best jewelry store around. My family has patronized this store for a long time. All the engagement rings for my daughters in law were bought here as well as anniversary gifts, birthday gifts etc. I recently reset my eternity band. I want to give a special shout out to Mr. Saunders on his exceptional craftsmanship . He made a custom setting for me. The ring is BEYOND my expectations. Truly a stunner. I didn’t think it was my ring when I picked it up! The entire Kayla staff is awesome- shop here and you won’t regret it😊

Sh
Review №37

Fantastic, I had an old necklace and they transformed it to a magnificent piece. Beautiful necklace bought for my daughter on another occasion. Wonderful people to work with. What more could you ask for.

Le
Review №38

Kaylah Diamonds offers the absolute best in customer service and integrity and they have high quality merchandise. Highly recommended to anyone looking to make a jewelry purchase!!

Ja
Review №39

My girlfriend and I came in to the store to customize an engagement ring (because I know nothing about that stuff). And from the moment we stepped foot in the store, we felt welcome and appreciated. Ian was very helpful and knowledgeable in giving us options and ideas. He gave us renderings and a ring via 3D printout. I will highly recommend Kaylah Jewelers to anyone I know looking for jewelry.

LY
Review №40

I am a woman who just never has enough jewelry! A friend recommended Kaylah to my husband & he purchased a Christmas gift for me. . I was delighted with my gift & we returned together to discuss a custom design ring with Ian. A very talented & creative designer. My new ring is to die for! We are now in the process of another custom ring. Customer service, competitive prices & an abundance of aiming to please have made Kaylah our one & only jewelry store!

Na
Review №41

I recently had a few beautiful pieces custom made for my girls and for me at Kaylah. They were so pleasant to work with, had great ideas, worked with me to create the perfect design and followed through with unbelievably stunning pieces. We are all thrilled!

Mi
Review №42

The sales lady was very knowledgeable and helpful. She spent as much time with me as I needed, and there was absolutely no pressure to buy, or to spend more than I wanted to

Yo
Review №43

A piece of my wifes wedding ring broke. It was my grandmothers ring so it has lots of sentimental value on top of monetary value. Even though I live out of state, I sent the ring to Kaylahs because they do excellent work and have been working with my family for years. I had no concern that they would not do an excellent job on the repair. Sure enough, the ring looks better than ever and is now secure so we dont have to be worried about losing my wifes diamond. Highly recommend.

No
Review №44

My first visit and experience at KAYLAH Diamonds & Jewelry was above and beyond customer expectations.I was greeted with benevolence and pleasant hospitality. This was from all staff members that I met including management. Great vibe!The artist/designer was impeccable in providing a custom work of art for me. The consultation with him was impressive, as he discerned my ideas and helped me formulate the final product design. His vision on gaging what I wanted was in direct alignment with my imagination. Now that is what I was looking for in a custom jeweler and it is hard to find. Almost forgot to mention, which was the icing on the cake. They worked it in my budget perfectly.Thanks KAYLAH!

At
Review №45

Kayla Designs offers professional, prompt and friendly service. I’m happy to recommend highly for purchase and repairs. We will frequent this wonderful local resource for our jewelry needs.

Lo
Review №46

Kaylah Diamonds & Jewelry designed for me the most beautiful eternity band as well a pair of diamond earrings. I could not be happier with the outcome! Their sincerity and expertise they provided made the entire process seem less. They are true professionals and incredibly talented. Their ability to turn your vision into reality is uncanny. I would highly recommend them without hesitation.

Mi
Review №47

From start to finish I was included and everything was more than fair. I live in SC and felt like I was there for the whole thing. Such a beautiful piece of custom jewelry. He made my vision become real!

To
Review №48

They went out of their way to make sure I was happy with our purchase. I ended up with a beautiful pair of earrings that are valued a lot higher than the great price I purchased them for. It’s also really impressive how patient they are, dedicated to each person and never ever pushy about selling jewelry.

Pe
Review №49

She LOVES it! And so do I. Ian was both informative and patient. Trust these guys. They know what theyre doing and know what is right.

To
Review №50

We have had two custom designed and made rings by Ian. . As he designed them his criteria was Do you love it? . He said he will work with us until we love it and he did.... When he delivered the final product he asked again Do you love it!!!! We did and do love the art that we created together...

El
Review №51

By far the most accommodating staffVery knowledgeable and pleasant to deal with

Sh
Review №52

This is a wonderful family run business. I recently had a ring reset that I was very nervous about setting because it was a family heirloom. They were patient and worked with me to find the perfect setting. I recommend this place to all my friends!

Ya
Review №53

My fiance and I have been absolutely thrilled with the experiences of shopping at Kaylah Diamonds for my engagement ring and our wedding bands. From the moment we walked in, we were treated with courteousness and respect and Yisroel truly took the time to make sure we found the most perfect ring. We did not feel pressured in any way - except by the perfect rings calling us :) Thank you!

Se
Review №54

I keep on coming to Kayla Design for every occasion. I feel they have the best prices, best merchandise and best customer service. Ask for Ian, he is awesome! Love it!

Ab
Review №55

Great selection and pricing. They are easy to work with! Highly recommended!

Fa
Review №56

I love using Kayla Diamonds! Mr. Saunders is professional, flexible and knows his merchandise. He also recommends pieces in my budget which I appreciate. He first force anything in the custome . I definitely will us them for all my jewelry.

Ma
Review №57

Everyone was very helpful, patient and professional. They worked with me in my odd situation and made exactly what I wanted happen. I highly recommend Kaylah Diamonds to anyone in the market for jewelry. Beautiful selection and nice atmosphere 10/10!

Ze
Review №58

Friendly knowledgeable staff. Lots of High-tech equipment for making custom-designed jewelry.

Us
Review №59

Great jewelry/diamond dealers! Amazing prices, great quality, very informative, transparent, and honest! Qualities that most jewelers seldom have. A must for anyone looking for quality jewelry/diamonds at very competitive prices! 5 star service, 5 star products!

Mo
Review №60

The Kayla Design team are a real pleasure to deal with. They worked with me until we got exactly what my wife wanted. The were not too pushy to make a sale. They had lots of patience and really made the whole experience very enjoyable. I would definitely come back here.

Mi
Review №61

This is a heartfelt thank you for the extroadinary kindness that was shown to me by the owners of Kaylah. They made us a gorgeous engagement ring for my daughter.It was an extraordinary ring that had my mothers diamond as the center stone for such a reasonable price. Sadly, the engagement was called off only days before the wedding. My daughter could not face the ring. Not only did they remove my mothers diamond and take the ring back, but they also gave me a gift certificate containing the amount of the down payment. Of course we will be back when, BH, my daughter finds her soul mate. Kaylah is not only incredibly talented jewlers but they are incredible, caring people.

Pe
Review №62

Ian took my dream and made it into reality! He had to create a piece to fit into the one I already had and it came out better than I expected. The relief he showed when it slipped perfectly on my finger told me how much he genuinely cares about his work. Thanks Ian and Kaylah staff!

El
Review №63

I had an excellent experience with Kaylah. The selection was superb, and the customer service was truly unique. The manager gave me all the time in the world and helped me to find a gorgeous diamond at a very reasonable price. I was so pleased with the honesty and integrity that I observed. I would highly recommend Kaylah to anyone looking to buy jewelry that is both beautiful and affordable. Thank you very much!

Pa
Review №64

The whole team at Kaylah Diamonds and Jewelry was amazing to work with. We had two custom rings designed and the team was patient and exacting in the design phase and the end product was PHENOMENAL! I couldnt have hoped for a better experience and product. 100% recommend A++++

Ja
Review №65

Though Kaylah is a long drive from my home I make the trip because I know I will get quality work from an absolutely trustworthy organization! The work they’ve done on my wedding bands and engagement ring are extraordinary the design and workmanship, really excellent. They provide “true value for money”!

Yi
Review №66

Great selection. Great service. Great prices. Cant ask for better than that.

Mi
Review №67

Highly-professional; truly exceptional service with integrity. Went above and beyond to ensure that I was satisfied, even after the sale was complete. Highly recommend!

Pa
Review №68

Excellent service - Top quality in every way. Thank you

No
Review №69

It was such a pleasure to deal with Kaylah Designs! They helped me find the perfect gift for my wife right away, and were so quick and efficient getting it to me as soon as possible. I would highly recommend this wonderful store, theyve helped me and my family on numerous occasions and weve always walked away super happy!

ra
Review №70

Went there with my favorite watches and they couldn’t have been any more attentive. Very welcoming and very knowledgeable about service and they are all about their customers .

Ra
Review №71

The service and the selection of the Jewelry was great. Myra was very patience and helpful with the selection of our purchase. My wife was very happy. Thank you again

Ma
Review №72

Mr. Saunders, Brian and Rivki helped my fiancé and I find a brilliant diamond and create a gorgeous custom engagement ring within our budget. They listened to my ideas, executed them beautifully and I was part of the entire process from start to finish. I am overjoyed with the result and will be returning to Kaylah for future jewelry needs. Highly recommend Kaylah Designs to all!

Sh
Review №73

Great costumer service! Great pricing!

Al
Review №74

Overall we had a great experience at Kayla Designs. Mr. Saunders was so patient and helpful and really gave us so much of his time. The sales representatives were so friendly and helpful, especially Arielle Strum who ensured that we were helped quickly and let us know when our order was ready for pickup. The chocolates are great too!! 😊 thank you for the great service!

Jo
Review №75

My wife and I are thrilled with the time and care the staff provide, namely Mr. Saunders and Mr. Minkin. Customer satisfaction is their number one goal and they wont stop til your happy. We are happy returning customers.

D
Review №76

The best customer service I have ever experienced! Gorgeous pieces and unique custom made designs. I got my stunning engagement ring from here and have been coming back ever since. My husband buys from here to surprise me and says the staff is so helpful. I always love what he comes home with. Very honest and fair pricing. Brian is very knowledgeable and stands behind every piece sold. All of my jewelry from there has held up beautifully and I get lots of compliments.

Br
Review №77

Brian and Ian are absolutely wonderful to work with! Their customer service is top-notch and they are so passionate about the work they do and making sure Im happy with my ring! Thank you again guys! Ill be returning soon!

La
Review №78

Very friendly, great selection. Very professional.

Te
Review №79

I have been going here for years and I wouldnt go anywhere else. Granted I have been to a few other places in the past few years and have done a very small amount of business with them, but only due to the sense of urgency on my part. I have also walked into some places, got price quotes etc. and walked right back out. I can only say that is what most of us normally do....shop around for the best place to do business. Im done with that. I already know what I know. I fully trust these guys...and ladies! I have fond memories of the young lady I first dealt with at their McHenry Road location. I was unhappy to see her leave when she went to the New Jersey location to work. But nevertheless, I knew I would remain in good hands. And believe what they say on their website about developing a relationship with you...Id say its more like a bonding and it begins with the first visit. Please go....youll see for yourself!

Mo
Review №80

I custom made a ring and was thrilled with the outcome. The staff and service were great and my ring was ready earlier than expected. I highly recommend Kaylah for all your jewelry needs and wants.

El
Review №81

We came in to Kayla Diamonds and Jewelry. We had the nicest time. The service was personal and professional. Rivky worked with us to help us find just the right pieces that we were looking for. We had an appointment and they were prepared and ready for us. They were very patient and worked within our price range. We bought a bracelet, diamond, setting and wedding band. They worked with us on the price. They were also very flexible and accommodated us in many ways. We very highly recommend them. Once while we were waiting Rivky offered and gave us a great tour showing us how they make new jewelry designs, castings, and how they actually create a new piece of jewelry. When we first came in and described what we were looking for, when we came back for our next appointment, they had actually cast and showed us a piece that they made specially for us. We were so pleased working with Mr. Saunders. Once you visit for your jewelry needs, youll write the next positive review.Eli R.

Tr
Review №82

The whole staff was extremely professional. I dealt mostly with Rivky, who was patient and helpful. The jewelry we bought is gorgeous and Rivky helped me stay within my budget. Everyone there is extremely professional. I couldn’t have hoped for a better experience.

To
Review №83

Live in DC area haven’t been to store but have heard all positives re: this business and its employees

Na
Review №84

Phenomenal staff and costumer service. They made the entire purchasing experience easy and were extremely helpful.

Je
Review №85

Beautiful selection, friendly and helpful staff, amazing customer service!

Ak
Review №86

Everybody was very helpfull, especially Ian. Huge pleasure to do business with. Would definitely recommend!!!

Ch
Review №87

My fiancé and I chose to work with Kaylah designs for our engagement and wedding rings. Our experience could not have been more enjoyable. We had specific ideas for the ring and we worked with Yisroel extensively over a month as he strove to get every detail correct and perfect. We ended up with a most beautiful piece and one of a kind design!! Thank you so much! We’ll be back! Chana and Shmuel.

Ir
Review №88

Outstanding customer service! I had a wonderful experience shopping at KD! They are respectful of your budget and have a beautiful selection.

Ma
Review №89

Kaylah helped bring my dream of a ring into life! They were very patient, knowledgable, and gave great feedback to help create the ring i knew she couldnt say no to.

Ha
Review №90

Exquisite jewelry,Excellent customer service!

Ni
Review №91

Best jewelry purchase experience ever. They really listened and guided me to a purchase that will be in my family forever. Oh, and the prices are unbeatable! Thank you Weinreb & Friedman you made my wife happy which makes me happy!

Co
Review №92

Kaylah has beautiful merchandise and superb service. I would recommend this store to anyone who is looking for beautiful jewelry at fair prices with excellent customer service.

Ha
Review №93

I cant thank you enough for designing that beautiful bracelet for me!! I get compliments all the time on it. I really appreciate your expertise and service!

El
Review №94

Amazing selections!! Great prices!! My experience with the staff: extremely helpful, and very much in the know of the current styles!

La
Review №95

Brian and Eli are now my go to guys for my wifes jewelry obsession! When showed what her ring would look like she wept. The diamond that was selected by Brian was a VS and trust me, Brian made me an offer I couldnt refuse for a stone of such clarity and size! I would have paid thousands more anywhere else. We are very very pleased with the service we received and will continue to get our pieces from Kaylah as long as they stay in business!Thanks guys!Lawrence Lightner

Ch
Review №96

Got a great ring and honor of my moms from Ian was referred by my cousin and I absolutely believe they will try to make whatever you and vision come to life on a great price and authentically

Sh
Review №97

I received great customer service, and left with exactly what I wanted.

Is
Review №98

Ive been shopping here for years, and I cant recommend it highly enough! They have beautiful merchandise and excellent customer service. Go check it out, you wont be disappointed!

Po
Review №99

Highly recommended, good, honest, reliable people. Ive dealt with them many times and everytime is a pleasure. Honestly, I wouldnt go anywhere else for quality jewelry at a reasonable price!

Ch
Review №100

Amazing fabulous service! The owner is a huge Mentch! The jeweler is an artist who gives attention and service that far exceeds expectations.

Information
44 Photos
100 Comments
4.9 Rating
  • Address:1312 Reisterstown Rd, Pikesville, MD 21208, United States
  • Site:http://shop.kaylahdiamonds.com/
  • Phone:+1 410-580-1149
Categories
  • Gold dealer
  • Jewelry store
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry repair service
Working hours
  • Monday:10AM–6:30PM
  • Tuesday:10AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:10AM–6:30PM
  • Friday:10AM–2PM
  • Saturday:Closed
  • Sunday:11AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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