Have been in several times to pickup orders. Can be time consuming since you have to wait in the checkout line to have someone go to the back to get your order. Liked it much better when you just went to customer service but Im sure they have trouble getting people to work like everyone else in the area.

Since we dont have hardly any places to shop in pittsburg pennys is a decent place to shop unless youre looking for shoes. They have a very poor selection for women and even worse for men!

Not the best selection of mens casual pants but at least theyre still open!

Didnt have what I needed to finish my window project, couldnt find at another of their stores, COULDNT GET INTO THE SYSTEM SHE NEEDED & couldnt order what I needed to finish my project. After having a jc Pennys card for more than 45 years, this was REALLY A ( LOW ) feeling about going back there, INCLUDING THE ATTITUDE OF THE FEMALE EMPLOYEE at JCPenneys in Joplin mo. In the curtain/ mens clothing department. I would have FIRED her in 1 second if she was working under my authorization..wanted a paycheck but DIDNT ! WANT TO EARN IT.

Enjoy the self service they dont want to help you out but you can sure look around yourself but if you ask they will help

Great little store in the mall.

They have no shoes for men and very little for ladies. Also it looks like old inventory.

Only issue was finding an associate to help reach clothing up high

Masks required for in store shopping. Must use front entrance. Check sale prices are accurately applied to bill.

Their fashions were out of date, and it wasnt the best organized.

Not enough shoes for men many shelf are bare. Very few sizes to select. Really diappointed. No pajamas or robes for older women or large sizes.

They helped me with getting number so I can call and replace my card that has been misplaced.

It was just fine. Everyone was friendly and helpful.The store was in decent shape too.

This place is one of my best places to shop., not only great quality, but they have unbelievable prices.

A down-to-earth store that I love to shop at. Please dont go away. This is one store that always comes through!!!

Good friendly staff. Be sure to check on the website for coupons as there always is something for at just 10 to 15 percent off. This particular store seems to actually be kept clean and organized which is a welcome change from some department stores. The clothing is at least of decent quality and a step above what you can get at other big chains in town. Main complaint is the lack of selection when it comes to juniors fashions.

My mom and I were in the store looking at dresses for her and there were no signs saying where to put the clothes that had been tried on. When we went to put the dress back on the rack the supervisor quickly asked if we had tried it on. We said yes. She replied (in a frantic tone) with we cant put that back on the racks. She proceeded by grabbing it off the rack and huffing off without saying anything else. She didnt wait for us to move out of the way but instead decided to brush past us. We explained that there wasnt a sign telling us NOT to put it back. But she ignored us and went back to the register. We have been following each businesses COVID requests and have been respectful. We went back to the store and my mom explained how rude she had been to us and how we would have followed the rules if they would have all their rules posted. We informed that same supervisor (who had been rude with us) we will not be coming back to this location.

I enjoyed my visit there found what I was looking for.

Wonderful selections!! However, will they EVER get the air conditioning fixed? Its making for a borderline miserable shopping experience, having to wear masks in a high temperature store. Working an 8 hour shift there HAS to be miserable!!

Usually have what were looking for and close to home

I went to purchase a deep muscle massager however I didnt know I needed a coupon for the advertised price. So I was dissappointed as I had to leave with out the purchase.

Friendly staff great prices

Good products reasonable price great service

Lots of great deals

Its a nice store but there selection is rather limited. With that said, the people are nice and friendly

One person and a long line. 😠

This might be a smaller Department store but it has a great variety! I am always able to find what I need. Helpful people

Friendly Atmosphere an ladies that work were very helpful!!

Certain areas of the store are light on merchandise.Its kept clean and clerks are helpful.

Best mattress pad for the money!

Wish it was more organized.

I like shopping here. Just not today. Didnt stay long cause it was too hot in the store. Hopefully they fix their cool air asap cause the staffs were hot too

Friendly service and nice selection.

It is literally impossible to talk to a person when you call this place. I had a question about my application but no one will answer the phone and the automated system just hangs up on you. I guess you guys don’t actually want employees.

Great service from the Pittsburg, Ks store!

One of my very favorite places in the world to shop. This store was just nominated as one of the 90 out of the full chain in the United States as a I believe anger store it was beautifully done well-managed company and seems to be a lot of American made products beautiful presentation its just like

Dont order anything online, ordered a ring to be delivered to the nearest store and they sent to a store two and a half hours away. When we have a store here. Told me to go get it or cancel it.

Nice place to shop. The Cashier that waited on me was very polite and helpful. Will always go back.

Very nice store and a convenient place to shop for our whole family. I feel we are fortunate to still have Penneys store anchoring our local mall. Great alternative to driving out of town.

Love their clearance clothes if you look through them and pay attention to tags you can find super cute and cheap clothes very fashionable plus with coupon you can really walk out with alot

Nice place to shop. The Girl that waited on me was very polite and helpful. Will always go back.

Decent selection. Constant chatter congratulating associates made me feel like prey

Nice store with a lot of merchandise to choose from. They have very good sales but always look for a coupon just n case

We went in for one thing and when we checked d out the we were talking to the cashier, she was telling us where we could find something else we were looking for, took time out to show my husband where they were and apologized because they were out. Awesome customer service.

The sales ladies at the jewelry dept, were awesome!!! Great service!!

Very good service always very friendly and ready to help you while your there

Good price on new shirt for work. Fit good also

Love Penneys. Always have what I need.

Love there sales, clearance. I recommend you become a rewards member. Its free and you get exclusive coupons

Just saved 224 and spent 96. Super nice and helpful employees! Clean store.

Lots of sales and online coupons not much staff but when you find one they are helpful the lady behind the counter helped me find an online coupon that saved me an additional twenty dollarsOnly problem... They give discount for using jcpenny credit card so if you dont have one you get no discount

Got what we needed for last minute shopping

The had the big and tall clothing I needed at a reduced price.

Friendly and helpful staff, good quality clothes.

I found everything I was shopping for but one a Saint Johns hoodie other than that the store staff was kind and courteous

Too expensive. But their sales are pretty good.

Great clothing selection at a good price! Love the selection of kitchenware and home decor.

Limited section on holiday items and gifts

This store is very nice. Lots of good prices, friendly help.

The staff is very helpful and I can almost always find what I want.

Just got some sups cute tings

A great place to shop with great deals on clothing. Usually has coupons to use to help you get your money worth.

Customer service was great.

Best stocked store within 100 miles of home! I hope corporate JC Penney remembers it was the downtown mainstreet department store that made the iconic brand. Cyber shopping is not for everyone!

Nice to shop at JCPenneys it was a wonderful experience everyone was nice and courteous its always nice to shopping at the mall in Pittsburg and goodies

Charged my card for an amount I didnt sign for.

Very impressive customer service and prices at this store !

Staff is super friendly and helpful! Plus they have awesome sales!

My 5yr old daughter snipped on her hair and really messed it up JCPenney styling salon fixed us up! They do great with kids!

Its always my last destination when looking for a clothing item that cant be found anywhere else in town but they always seem to have what Im looking for. Sales for days.

Love their sale on sketches.

They always seem to be under staffed. Long lines, 1-2 registers open, and they never have coupons, depending on whos helping. Its so frustrating. Ive been told at this Penneys that there is a lot of inconsistency with their mailings and to just ask, there are usually some coupons. If Im using my Penneys care almost everywhere will give you and extra 20% off. Not this store. Customer Service seems to be lacking at out location.

Best clothing selection in town, IMO. Organized and tidy more often than not. Friendly associates.

Always friendly and great selection!!

Always has plenty of options and good sales.

Prices are good, selection was OK, but the store was under staffed. They have plenty of cash registers, but only 2 of the 4 were open. The staff was fairly cranky, probably because they were overworked. Had to wait in line to check out of the store.

Very helpful staff but it was way to hot inside to shop very long.

Good sales and nice cashier

Good deals, especially on clearance areas

Not much of a selection of clothing.Other than that it is a nice atmosphere

JC Pennys in Pittsburgis located inside Meadow Brook Mall .The Store is always clean and well organized it has a Pennys Salon.The only complaint I have is since its a smaller one story it doesnt have a lot of choices in merchandise .

I like shopping here. They have some good deals.

Do not buy from J C Penny if you actually want any thing delivered, They put you off for 6 months or more and than tell you it no longer available. This is the worst store I have ever shopped at. Help me spread the word! There customer service department is even worse. A man in that department gave me his word, he would take care of things, and know will not even take my calls or return any calls.

Customer service is terrible. JCP has lost a lot of my business. Not only do you get card status removed if you dont continually buy, but returns are limited to 60 days, you get charged for slow shipping, and their deals are a joke.

Good staff. Very friendly.

Get the mailer coupons and sales to get some nice clothes

Really good sales.

Clean. Helpful associates. Big sale.

Had wonderful service*****

Love is saying open

Cant beleive they still exist. What a waste of time.

Shop here a lot. They have some great deals.

Great clothing & household items.

Decent selection for a smaller store.

The people dont know what their doing they messed up my hair!!!!

Nice place to shop

Nice jewelry selection

I Love JCPENNEY

Found exactly what I was looking for

Good place to shop