I bought a couch from this store 6 months ago. The couch ended up being broken in the long run, and then when a spring finally snapped the middle of the couch is when I finally realized. YOU CAN’T EVEN SIT ON IT ANYMORE. I contacted the store, then corporate customer service, NEITHER of which will assume responsibility for their mishap, and will not give me my money back. I’m pretty sure it’s illegal to do that in this situation… but hey! Why not screw over the locals and keep money?! I spent over $1,000 on this piece of furniture. For the love of goodness, do NOT make the same mistake as I did by shopping here. They’re rude, steal your money, and give you the middle finger as you walk out the door. Congratulations, Big Lots. You lost a faithful customer. Hopefully you’ll lose more as this review makes its way around on the internet.

Bought a recliner. Employees were nice and helpful. Store has been remodeled and looked really nice. Fast checkout. The young man helped us load it into our truck

Great selection of furniture with style and goid prices. Store is very attractive and is well stocked.

Nice store with a nice variety. Good deals and friendly staff.

Had to get the new name brand waters . But they always have great deals .

The lots aren’t very big. Kinda misleading name tbh. Nice beds tho.

Was told they didnt have an item in ID have to order it..... (it was on the floor in the store) went and asked another associate to purchase this same item and got the same response! There was about 10 of the items on the sales floor plain as day... felt as though a manager would know what is sold in store and what is not but clearly not the case!Drove to another town to complete my purchase for the exact same item I was wanting, should have been willing to provide customer service when I was in, we will not be back as for my husband is firm on poor customer service.

I rent their carpet machines. Nice supervisor Everytime Im in need of one when I go in.

I like Big Lots because I can get some of the same items that walmart has but cheaper! plus they have the friendliest help in town!!

Put money down on a couch waited 8wk for it to come in no couch lost my 20 percent on first couch looked at another couch picked it got run around trying to get another acc open so I could get 15 percent off the couch nite mare dont get me wrong we like the furniture but pain in keister

It had the worst public bathroom that I have ever used. Worse than a bar. The people and the selection of product was good.

Always have just the right gifts.

Great selection & prices! Friendly staff! Very clean store!

Friendly staff, sometimes I find awesome clearance deals in here. Bought a nice office chair.

We were looking for a mattress, and we checked out several places but ended up coming back to Big Lots, because the mattress was more comfortable than any of the others. The service was quik, easy and polite

A lot of spring decorating items and really cute garden decorations. A nice selection of furniture at reasonable prices. Something for everyone. Cashier was very friendly.

Good deal prices to shopping out there

Overall good, but the olive oil i came to get wasnt there and I had to get a more expensive brand.

Awesome employees in good management. Fair prices and quality products.

Very run down. Only a third of the store it used to be. Sad.

Clean store, friendly check out staff,

The place was nice but they moved to Joplin Missouri

You just never know what your going to find at Big Lots...

Nice store to find artificial plants

Fair prices

Two cashiers keeping the wait down, picked up BOTTLE CAPS candy $1, try the rootbeer and cola ones.

Never know what you will find here always find it at a good price for a quality product

The store was clean and workers service was out standing.

Great variety

I always love going to Big Lots. Its always a stress-free experience.

Very clean store and nice help!

Great products and friendly staff and a lot of great deals daily

Already have Christmas out

And well stocked

This store has a broad range of items, furniture to some food stuff. It has a lot of home decor and usually a good selection of outdoor patio furniture. Ive found the food items to be different from what youd see in most stores.The store is clean and not too crowded. They have shopping carts and carry baskets. There is plenty of free parking and wheelchair access.

Great place to shop, very reasonable prices and selection

Dawson was a great help with my wife and I being indecisive and not knowing what we wanted. After trying all the couches and weighing all options we got it figured out!

The worst customer service that I have seen since Covid started. Had my reward card and the bar code had worn off, you would think that they would offer and give me a new one, NO!

Great place for stuff... Food to furniture.

Service is fair to great. Practices better virus safety than Walmart. Prices often equal to Walmart. Stock has variety in novelty, but lack of consistency and necessities. Free rewards card uses phone number, but doesnt send annoying texts.

I will go back. January not a good month to shop.

Always find something you would not expect and must have in here

Kinda sad. Nothing like it used to be pre-covid...

Store was in the middle of being restocked from Halloween to Christmas merchandise so it was hard to get a feel for what they had

Nice store with a large selection of items

First time to Big Lots...I shouldnt be allowed in there...WAY. TOO. MUCH. COOL. STUFF.

Great place to shop good stuff here too

Very nice friendly store with what ever you need at a good price....

I love big lots! I have bought furniture and a new mattress and at good prices!

Not the place for any kind of office or school supplies, but have some neat stuff.

A little disappointed, seems like store was pretty empty compared to normal.

Love big lots and the people that work there are nice and very fun to talk to, cant blame them for corporate not giving them the supplys to full the selves.

A good place to buy your furniture if you are on a budget

The people on the sales floor were busy with other customers. But the cashier was not very friendly he seemed like he wasnt happy being there

Decent prices .love the cheap spices. Affordable coffee K Cups.

Expensive and cheap looking stuff.

Lots of great items and different holiday stuff. The furniture selection is great. Everytime a person needs. I havent been to a big lots in a year because it is so far away. I will go back.

Awesome items to choose from

Good

Lots of pretty decorations and housewares but I needed lamps and they had none!

We love Big Lots. This particular store has a decent selection of everything including food. They also have a great selection of nice furniture.

Lots of big deals

Lots of new items

Very helpful and a pleasantly nice attitude.

Wonderful service and easy to navigate. And they will order stuff for you if they are out of stock.

Big lots has very good furniture employees very informative.

The manager helped me out to my vehicle to help me put my large items in my vehicle.

Lot of great items

Very helpful. Bought a couch, took it home and it wouldnt fit in my front door. So thankful I was able to return it. Only reason was because I kept the plastic on the couch. So dont remove plastic till after your furniture is in your home.

They didnt honor 4there 20%

Good selection and great service

Better prices then Wal-Mart.

The employees are kind and helpful to find things. The shelves are bare. The clearance items should be in one area instead of all over the place.

Debbie Deal has worked here forever and the best to help with all your furniture needs!

I enjoy this store. There is always a good and ever changing selection. Nice clean store.

My favorite store!

Love the place, except the prices have gotten higher than Walmart and Dollar Generals. They have a great variety of cool items though!

My old place great service

This store has great deals but dont expect to find everything you need.

Friendly staff great prices good location.

Great place to shop for good deals at low prices on a wide variety of things.

Good prices and an excellent selection of products. Service is great and returns are painless

Great products, discount prices. Furniture dept. Is a great low cost option for outfitting your home. Always something new at Big Lots!

Just no.A bad place. Stuff all out in the isles blocking the way. Rude employees that are not helpful at all.The isles are cramped and narrow.Will not visit this store again. Or recommend.They are so inattentive that we watched a man shoplifting things right in front of them.He would shove things in his pants right there by staff. His shirt was bulged with his treasures and they didnt even do a thing about it.

The salesperson was very helpful and the people load ing it was very careful in doing itThe atmosphere was very clean and orderly

Love this store! All the staff are nice and quick to help.

Easy to find what you need however the lanes for the shopping carts are really narrow

A good alternative to Walmart when looking for items the brick and mortar doesnt carry. Picked up a couple of good items worth the $$$ paid.

Really nice people working there!

My go to store for things cant find anywhere else in town. Today was birthday gifts for granddaughter. Im not fan of walmart so love having big lots in town.

Extremely pleasant.

Great place to shop for home decor. Friendly service.

Big selection of everything, great prices!

Love big lots mostly during the holidays, you can always find something you didnt know you wanted.

Good place to shop friendly staff

Good service and good prices on most things they have a little bit of everything

Very friendly service, very helpful when I could not fine a pri

I enjoy shopping for close outs, clearance. Bargains and merange cookies.

Watch your tickets stuff didnt ring up correctly for Christmas markdowns, lady had an issue in fixing it said it might be a winter item and not a Christmas one even though it had Christmas tags on it and there was an entire shelf of them with all the Christmas stuff. Very rude

Always spend too much there. Too big of a selection