Setup an appointment i was flexible and had Sam set the time. I confirm the time the day before going, i get there and the shop is closed, waited around for 30mins and no one showed up. What a waste, drove 1 hour each way for nothing!Customer service? ha!Communication skills? zeroi would not waste my time at this shop.

I set up an appointment for today at 12 I drove 6 hrs fron the bay area and no one is here sign says open but doors are locked and no one answers my messages or phone callz.

Really good place, fast work and good work on your car. I recommend taking your car here, they do a excellent job! Sam Hagan made sure my parts only took less then a week and when they came in they installed it really fast best customer service and good performance shop I have ever been two.

My close friend/old employee has been waiting on control arms for so long that I’ve been married and divorced in this stretch of time (no joke). Owning a performance shop myself I understand that custom & one-off things from Japan can take some serious time, and that’s not the problem. The problem is communication. Is this even an operating business? No one answers the phone, no updates are given, extremely unprofessional all around, and appears to be a trend. Get yourself in check, Central Pine.

Great cars and parts, yet bad customer service. Waited over 6 months for a part and told to wait an additional 3 months or pay extra to get it in another month. I constantly had to check on the shop for updates on the order. I would only purchase if the product is in stock or prepare to wait up to a year for parts

Ordered a part and was told 3-4 weeks delivery. After 21 weeks theyve stopped responding and I now have to file a claim through my bank. Avoid if you can, horrible experience.

Sam Hagen at Central Pine asked me for a deposit for LED tail lights for my Lexus but never gave me what I paid for. He also ignored my emails and calls for five months. When I managed to get ahold of him, he gave me false status updates about the availability of stock and incoming deliveries from Japan that supposedly contained my tail lights. I ended up having to file a dispute with PayPal to get my money back.

LOW QUALITY WORK AND SHADY dont trust these guys this shop has been reported to the california BAR

All the 5star reviews are fake - this shop needs to be exposed for what it really is

1 stop shop for the car enthusiasts

Purchased some sway bars for my GS 300 from Sam Hagan from Central Pine USA told me it was going to take a few weeks to be made in Japan. Been waiting year and a half. Each time I talk to Sam he tell me the order is on its way or the order has been held up due to weather. Don’t buy anything from this person or his shop.

Excellent service!!! 👍👍👍