I have never found better customer service anywhere. The sales people are attentive and knowledgeable. The prices are on par with their competitors. They make you feel like an actual HUMAN instead of just an order number like online retailers. Cant go wrong with these guys.

The customer service is great there!! They know their stuff, they appreciate every customer that comes in there. Im from Cedar Hill and theres several camera shops around, but I only go to one. I only buy there and rent there. Even the mgr comes out to greet and assist their customers. Love this place!!

The team at Camera Stop are extremely savvy and professional. Their print and reproduction teams have provided me with both large and standard prints for multiple projects within the same day! Each with amazing quality. I appreciate the team and think of them as one of my secret weapons in the photography business.

Love this store. One of the best in the area. Staffed by friendly, knowledgeable adults who know what theyre talking about rather than flippant teens drawing a paycheck. Great place to get prints made correctly. Not the cheapest prices (especially when compared to online) but int his case you get what you pay for.

The staff is extremely knowledgeable and willing to help. They seem truly interested in finding the right product for me, not just selling me something. Theyre very patient in explaining how things work and why certain products might be better for me than others. They have a fantastic selection of accessories and I find something new every time Im in the store. Thank you, Camera Stop, for giving us a true, indpendent camera store in Plano

When I walked in to the Camera Stop I was totally lost in my Hobby of Photography. The folks listened to what I thought I wanted to do and then carefully helped me accomplish far more than I ever thought I was capable of doing.Camera Stop is far more than a place to buy camera stuff. It is a very valuable resourcethat I trust.

Great experience today. Im a beginner with hand-me-down gear. Thomas M. answered all my questions on the camera and lens I brought in. I needed a UV and PL filter and he helped me find the perfect kit within my budget. Later, I looked it up on Amazon and it was the same price. I asked him about carrying cases and he showed me a few and explained the pros and con for each one. I will definitely go back.

Prints are nice quality and I like that you are local...but my last 2-3 ship orders were never shipped. I was charged for shipping and after waiting and waiting (over a month in one case) I either had to call or go pick up my prints. I was forgiving the first couple of times but this last time I asked if you could please refund the $5.50 I paid for shipping and was told no. You offered some kind of discount on my next order, but I dont think Ill be ordering from here again. Im a photographer and always recommend The Camera Stop to my clients for their prints. Wont be doing that anymore either. If you cant even spare $5 to compensate for your mistakes to keep a customer then you dont deserve my (or my clients) business

This place was recommended by the photographer we used for our family portraits and glad we went. The staff was very courteous and super helpful. The lab technicians helped me figure out the size of the prints I needed for a custom frame and even printed the photos on the spot. Ill definitely be making the drive to get my prints here.

Im a professional photographer... or at least in the sense that this is what I do full time, I get paid for what Im doing, and Im making a living doing it. Every time I walk in there, they know what it is I need to accomplish what Im trying to do. If they dont have it, they point me in the right direction. Several times they have made a recommendation that I ignored or I sought out an alternative (read cheaper solution).I was wrong each time.... and they were right. :-)

I was in the store looking for a tripod so naturally I was pulling the ones I found attractive down and trying them out. By the time I got to look at two tripods I hear this man yelling from behind the counter. It took me a minute to realize he was yelling at me to stop. He was worried I was going to dismantle the tripod. (it obviously happened often) I can understand his concern but not his demeanor. There is no reason to yell at customers. Horrible first impression. My family and I will never return.

Great staff that teaches about cameras and photography options. Super service. Good selection. Ive gotten several GREAT recommendations on gear.

Staff was super friendly and helpful. Only place in town that had a tripod attachment for a cell phone in stock. Also found out that they rent lenses for DSLR cameras by the day or week. No need to spend thousands of dollars for lenses that I would only use once in a while.

When I go to Camera Stop I am generally looking for something special or hard to find. There is always someone there that is able to help me out. Feels like a local business. Love to shop there.

I had rented several lenses from these people and overlooked the slightly un-professional sales staff. Recently I came in to make a very large purchase, when I noticed that the price they gave me was 25% higher than the other retailers I was looking at. I asked if they could match the price of the other seller and they snidely told me no, then said I could sign a Tax-usage form. When I told them that me signing that would be lying, they replied with Were not the tax man. I dont know if I would count this as ethical business, not to mention the downright rude attitude of the staff and manager. I will NEVER go to this store again.

These guys are very helpful and patient! They give me as much time as I needed when selecting equipment and everything was explained and demonstrated. Thank you guys!

Overpriced and rude is a good way to describe this play. The elderly gentlemen (manager / owner?) is obviously a failed photographer whose jaded attitude comes across on his customers. The younger guy is much better but I will not be going back. Theyve lost (according to other reviews) another customer.

Thank you so much for helping me recover photos from a wedding that I shot! My customer would have been devastated to know that their wedding memories were lost! I appreciate the help from Camera Stop!

The staff was very friendly. Thomas was very knowledgeable and helped me find the lens that met my needs. I was impressed with the inventory in the store and will definitely return.

I received excellent customer service from Michael. I believe he went above and beyond to help me. I will recommend this place to my photography friends. Thank You.

Everyone is very friendly and knowledgable. We have been customers since... mid-2000, I think, and we have always enjoyed the service and good humor.

I buy camera equipment here often. It is worth every penny to get capable help. I might save a little on the internet sometimes but it is worth it to have a local place that can help me buy smart. The staff is very friendly and knowledgeable. I have learned a lot that I needed to know from the staff at Camera Stop. They have a great printing service also.

Its always nice to get an education from people who are knowledgeable and excited about their subject. I appreciate it.

Camera Stop is a very service oriented family owned local shop--- dedicated to high quality products and services. Ive been a customer for several years and love the store and staff!!

I rented equipment from them and the equipment is fine, didnt have any issues with that. What I do have an issue with is the fact that they will not work with you under any conditions or make any sort of exceptions without just charging you an extra day if you need to bring equipment back a little later. You cant bring it in earlier or later the same day. Even if you work. And they dont open on Sundays, so if you rent Saturday before 5pm and you work full-time, youre screwed, unless you work in Plano and get off before 5pm.Now, I understand thats what contracts are for and that renting equipment you agree to certain terms and conditions, but it would be in their best interest to learn to be a bit more flexible on a case by case basis. It deters me from renting from them again - it was a pain in the ass of a process.

LIARS AND THIEFS!! Camera Stop would not refund my money after purchasing equipment only hours earlier. They refused to honor their own policy and what the receipt said. I purchased some camera equipment that I was told by employees would be what I needed for a project. An employee opened the packaging to show me how to use the product and when he did this he threw away the plastic wrap of the product. He said it was just trash and I didt really need it as it was just a plastic covering for the product. When I realized after getting home that the product the employee guaranteed me would work would not work after all I contacted the store and said I would be returning the items. When I came in only hours later with the product still in the same bag the employee put it in and never used the employee said it could not be refunded without the plastic cover that HE threw in the trash. He said it would cost me an $80 re-stock fee. I asked him to show me where it was written down anywhere that I needed that plastic covering and he could not tell me. He started to take my receipt so I asked my son to take a photo of it first. That is when the Manager began hollering at my son for taking a picture and tried to grab his cell phone. The manager shoved me when I stepped between him and my son. The manager called the police and said he would not refund any of my money. I have filed assault charges. I have since discovered that this has happened to other people in this same store many times. I have hired an attorney and will be taking this matter to court.

Usually has what Im looking for in the way of accessories. Helpful employees. Convient location for North Dallas.

I wanted a specific type of camera and Thomas was very, very helpful. Great service!

This is the place to go. The employees are friendly and helpful. This is the go-to camera store in Plano.

This place has lost my business for good. The sales team is unprofessional, and just out right rude. I gave this place 3 chances, and each time they failed to meet proper customer service expectations. I will take my money and business elsewhere.

Sales were very helpful in advising me as to the proper product to clean the sensor of my camera.

Its the place I go when I need personalized recommendations I cant get from web research.

I buy from them often, found them to be a reliable source of camera knowledge, general product info and reasonable prices

Great store! Super helpful and knowledgable! Will be a repeat customer for sure!!

The crew was helpful and full of smiles. Thanks!

They are life savers, easiest rental process in the DFW area!!!

Friendly and knowledgeable. I will be returning!

Great Camera store...super knowledgeable staff..

Very small, but staff was very helpful.

Knowledge of the staff.Choice of products and services.

Great store, has everything I need..

I went to the store. It is completely empty. Someone needs to update this google location.

The customer service was friendly, helpful, and patient.

Wonderful sales and rental experience!

Always very kind and knowledgeable.

The associates are knowledgable.

Fast accurate service!

Perfect photo shop

Great resource!