I came last Wednesday morning. I bought 4 each. cherry and apple fruit kolache and 4 ham and cheese. The fruit Kolaches were outstanding. The ham and cheese good. The filling beaten in flavor by the pastry surrounding it. A very satisfying replacement for donuts. I highly recommend this restaurant.
Delicious kolache. Chocolate muffin is heavenly 😅
Never had a kolache before today. Hit right before closing, so selection not great, but we were hungry, so delish! Highly recommend the brisket!
We went in and bought a dozen! Just to sample a little bit of everything, And let me to tell you ..It did not disappoint! The country gravy is HEAVEN!!! Its peppery and savory and I could eat them as my last meal this place is not afraid of flavor ! Many places make their breakfast bland .....But not here ! Cannot wait to come back and get more!
Ive never had kolache factory before in my life until now. But now I feel like Ive missed out on a long lost lover that I can never be without, though this is outside of my drive to work I would easily make this stop every morning because my taste buds have never been so happy.
This place was really good the service was fast and i loved the jalapeno creme cheese kolache and the barbeque kolache the mocha frapp was great too!
Went to kolache factory and the heifer handed me the coffee and didnt have the top on all the way. Didnt even say sorry. Was worried about getting me another coffee. Like at this point, I dont even want the coffee. Coffee went everywhere, all down my wrist, all in my car literally everywhere. Then she hands me another coffee, the top is on but its filled to the rim to where now the coffee if coming out out of the top. Wish I could post the pictures of my wrist.
The kolaches were excellent. My order was correct.
It is better to go through drive through. The online order will always tell you to pick up an hour later.
I LOVE THIS PLACE! I NEVER ATE A KOLACHE BEFORE BUT NOW THEY ARE ALL I WANT!!! THE SPINACH 🥵🤤🤤 THE CHEESE THE BBQ THE FRUIT ONES THEYRE ALL SOOOOO GOOD!!!
The folks working here are so very nice and so very professional the coffee is better than any of the surrounding restaurants and I stop by for that if nothing else and all of the product is always prepared correctly its always nice and hot and I really enjoy the basic kolaches like the sausage egg and cheese
The customer service was good and so were the kolaches! They were out of a few of them and the wait time was around 20 minutes. The bacon cheese is okay, but the bacon isn’t crispy. The Philly cheesesteak and sausage and gravy so far are my favorites and I will definitely be back!!!
1st visit: Kolaches taste good... BUT, My order was incorrect and I got shorted 1 kolache...Accidents happen... but when I called to explain what has happened, the employee, refused to acknowledge the mistake... THEY GAVE ME SAUSAGE and I cant eat PORK... so for sure I didnt ask for it! What happened to the customer satisfaction idea?P.s. employee was not rude... just not helpful...
Great quality food. Great service. Would definitely recommend coming here.
Great kolache based restaurant.
Cheeseburger Kolache of the month is trash! Burnt burger meat wrapped in a Kolache. Manager never called me back to address the issues hence the 1 star review.
First time was a charm. Will definitely go back when I am in the area. Wish Waco had one.
Yum! If theres not a kolache or pastry here that I enjoy, your taste buds have fail.
Food good, service.. nah
Great breakfast better than that great coffee too. Recommend try the coconut pecan coffee top shelf
Excellent and always consistent
I went to the Kolache place for the first time this morning, and planned on getting my whole office breakfast. I heard great things about the food, and wanted to try it out. Not only was the food fresh and delicious, but the customer service was AMAZING! A gentleman at the counter by the name of Ismael at the Plano location helped me out, and he was the sweetest young man! I looked him in the eyes and told him thank you! Thanked him for being nice, and to continue to be that way with people. I will definitely be going back, and I would definitely recommend this place! And dont forget to ask for Ismael! Tell him Amanda sent you! :)If his manager happens to come across this review, I would only hope that someone takes the time to recognize him for this!-Amanda
Fast friendly service with a wide selection to choose from.I highly recommend them
I go to the Richardson location almost every morning for jalapeno poppers, but they were out this morning, so I decided to try the Plano location.They tasted a little off. They werent bad, but they were not even close to the quality at the Richardson location.Plano may do really well with some of the other flavors, but the jalapeno poppers are WAY better in Richardson.
Yummy, first time here and their suggestion was a huge hit at work!
Simply delicious breakfast kolaches with friendliest staff! Absolutely love this place!!!
What a disappointment. Obviously this establishment enjoys providing their customers with old kolaches. I made an online order for 6 Cream Spinach. I was informed after placing my online order that my order would be ready in 45 minutes. So I go through the drive thru to pick up my order and I noticed that my kolaches were COLD. And obviously not made fresh. What was the point of me waiting 45 minutes for my online order if I was just going to get kolaches that were just sitting out? Smh. This should be common sense.
Good kolache, good price. The interior is dark and doesnt look very clean however. Id hesitate to bring a friend here due to this alone.
Just stick with the classics, hot dog bun. The other stuff is interesting but not necessarily good.
Very friendly staff, great prices & good food.
8:30 am already out of my favorites and very few others left. But oh, so tasty. Service was super friendly full of smiles and helpful. Would be 5 stars if I couldve had what I wanted.
Sausage gravy👍👍👍
The breakfast kolache were a great surprise, n yummy
Never have a bad experience and the food is always top quality. Been a loyal customer for about 5 years, tend to come about monthly, if not more often
Quick and tasty. Check menu online, many more things than on menu board.
Always stop here when I am on the area. Everything I have tried is good. The sausage and gravy is my favorite.
Love this place! The same 2 people working both times Ive went. So friendly and patient! Good food!!!
Pretty tasty
The drive through is very quick. The food is always fresh and Ive always received great service. The espresso is better than Wholefoods and the inside is somewhat updated.
If you only knew how bad they treat their employees, 8 hour shift no breaks, micro manage like they are all thieves or bad people. Such a disappointment.
This is a franchise chain that gets it right! Consistent quality kolaches. Great variety. Great coffee. And this particular location does a great job hiring and training employees. Service is polite and efficient every visit. I cant stay away!
Always good. Many different kinds (more than just for breakfast) I wish they would have raspberry!
Delicious food and fresh
Great selection of all your favorite kolaches from breakfast to lunch and dinner. A lot of variations are made in a different way and the flavors are unique, for example the typical sausage and cheese or ham and cheese, uses chopped Meats, making it easier to eat... and the bread is always soft.
Really good. My coworkers introduced me to this. I love their bbq brisket kolache.
If youre looking for an amazing breakfast option at a great price, this is the spot. Also the best cold brew coffee Ive had without the added cost of most higher end coffee places. My wife and I go almost every weekend, and we are BIG breakfast people.
Great buns
“Kolache Factory” is the hidden gem of Plano for Kolaches. I was recommended by a relative to try them and ever since then, I’ve been a regular and loyal customer for about 4-5 years now!! Absolutely love it here!The owner is fantastic and the employees are beyond stellar! In particular, I’d like to recognize Ismael and Marely as two of my favorite employees! Absolutely fantastic customer service, cohesive explanations on every Kolache, and very attentive with customers, even going above and beyond for me many times. There are moments where I have been left in astonishment based on how far they’ll go to have a happy customer. Employees like Ismael and Marely deserve recognition and I expect by my next visit, they have been recognized for this because I WILL inquire about it on my next visit. And my next visit will be very soon since I’m there three up to five times a week!! Thank you Ismael and Marely!!Lastly, the location is clean, serene, and comfy for those wanting a quick bite, college students looking to put in a quick study session, or for the general public looking to grab a coffee and pastry on the go. If you’re a newbie to the place, I strongly recommend the Sausage Egg and Cheese as well as the Pizza Kolaches. No cons here, only pros and nothing but great things to say about the location. Keep up the stellar service!
It was a little busy but worth the wait. Food was fresh and tasty. Would have given the fifth star but they really need to do a better job in cleaning and keeping the area stocked with utensils.
Terrible service. Waited 20 minutes in the front with no other customer in the store. Employees did not acknowledge us while we were waiting at all.
My was quick and nice staff food was great
Lots of choices that were very popular with my co-workers.
Excellent service. I sat down to wait for my coffee and the lovely lady who made it brought it over. I appreciated the quick service. As always, the kolaches are good.
This is a great breakfast, brunch, and lunch place. The atmosphere of the place is just like a fast food chain restaurant, but the food they serve is very unique and delicious. Also, the service is very quick which makes it a great “on the go” option that is healthier than burgers.
Kolaches are a new love for me. My first experience was with the Kolache Factory and since Ive tried many sources of these delicious morsels. The Kolache Factory is consistently at or above par for the kolache course... Each month I look forward their choice for their kolache of the month... not always their best, but always interesting.
Love this place! The sausage gravy and jalapeno popper are my favorite! Convenient location, clean dining area, mostly friendly staff and always fresh kolaches!
This place has great food at great prices. I love their kolaches and wish it was nearer to my house so I could pick up some for breakfast in the mornings! I would definitely recommend this establishment for a quick bite to eat.
Amazing! I was so happy they had vegetarian options and everything tasted great. Definitely recommend the Creamed Spinach one. Yum yum!
The best way I can describe it is as a donut shop except instead of fluffy fried donut batter, its replaced with dinner rolls. The coffee is ok. Didnt love it but it is unique and I think its worth trying at least once.
The kolaches at kolache factory were delicious. I picked up a dozen sausage and cheese kolaches. I was on a trip to Texas from Louisiana, and my wife just had to have some Texas kolaches. I can admit that I got carried away with their tastiness, and ate more than my share on the trip back to Louisiana. If youre ever in the mood for kolaches, you cant go wrong with kolache factory!
Friendly staff. Great foos
The food was good, but the prices were a little high for breakfast.The seating feels cramped and I think the store couldnt been cleaner. Still, its hard to find good kolaches, so I guess its good enough.
Great customer service and great food!
OMG yum! Everything is tasty. Better if heated up.
They have great variety and are open past noon. I particularly like the spinach one and the pepperoni/mushrooms one. They also have a rotating flavor of the month.
1st time here a couple of weeks ago & it was amazing. So good
Never disappoints. My sons fav place to grab a bite. Literally!
Grabbed some kolache for the ride to the doctor appointment in Plano
Forgot to add, after looking back,Peter was a great boss, way cool.His Kolache hide nothing, they are the best home made.I would go back anytime!
The kolache were super fresh!
Kolaches taste very fresh with good ingredients. Staff friendly too. Reasonable price.
Been going to this Kolache Factory for years and the food is generally good with a lot of selection for pastry and coffee. The staff turns over a lot, but are mostly friendly. Drive thru is handy if youre in a hurry.
Used to be great now they run out 3 hours after opening and the staff just doesnt care
Staff is pretty nice. Hands down my favorite kolache place in the DFW area. Highly recommend the jalapeno poppers.
Awesome, these kolaches are just the best theyre so fresh every morning
Umm yum!!!!
In A Nutshell:-If you are looking for the perfect kolache, then Kolache Factory is the place to go.-The reason why is that their kolaches are always soft & completely filled w/ whatever filling you choose.-I really love their egg/sausage kolaches, although Ive tried many other variations throughout the years.Overall, you can find this chain in many places around the USA, just look them up online or on Yelp.
Amazing kolaches! Ive never seen a place with so many different flavors. Ive tried several, and theyre all very good and very filling. However, I always come back to my favorite -- the sausage and gravy kolache... Its the best!!!
Good food, quick. The location is clean and well lit.
I am so glad that I dont visit this location anymore. Every since that so-called manager tried me & suggested that I was lying about my soggy spinach kolaches I havent been back here. I emailed the owner, explaining my situation (because Ive spent over $100) here clearly he doesnt care about.
If youve not tried Kolache Factory stop what youre doing and go. Get some for breakfast and order a few extras for lunch. The sausage and gravy is my favorite. The cream cheese kolache is pretty great too. These are not pigs in a blanket like what most donut shops sell as kolaches, they are spheres of delicious.
Love this place for breakfast. Always fast and fresh.
I love this place, expect some hefty kolaches in a lot of varieties. The spinach flourtine one is the best. It does smell really weird in there though, like its too clean.
Delicious!!
Kolache Factory has been the highlight of my college experience, though the closing at 2 pm is certainly annoying sometimes. The staff is always very friendly and I’ve never been disappointed by my order. The brisket kolache is the best, I usually get one plus one or two extras. It’s a bit pricey for breakfast but I prefer to view it as a light lunch. Definitely would recommend, especially their specialty kolaches.
Always have plenty available. Friendly service.
Went in...was out of flavor that it wanted...cool. young lady said give us 10mins it will be ready. Cool. I told her ill wait and make a delivery at 1221 coit rd and come back. Came back up in 13mins...give us 10 mins. I said you told me that 13mins ago...she shook her head & suggested i buy something not even close to what i wanted.never again
First time trying this today for lunch, I really enjoyed it! i had the philly cheesesteak and the jalepeno popper.. Delicious! I will be ordering from them again. Such a great idea, everything looks good
Have loved everything I have gotten from here.
Had a small issue this morning. And the owner made it right.Exactly how I handle my business as well. Nothing but respect.
Supper great Kolaches. I totally recommend everybody to come here.Always great service! Plus they stuff the whole kolaches not just half!
Came in two hours before the store closes, and almost all kaloches were sold out. Apparently their bakers leave before noon every day. Staff was rude when asking questions. My wife and I have been going to this location for six years, but will have to choose somewhere else.