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Merle Norman Cosmetic Studio
2955 W 15th St, Plano, TX 75075, United States
Appearance
Merle Norman Cosmetic Studio

Comments
Ka
Review №1

Having been a customer at this Merle Norman for many years and having spent hundreds of dollars over that time, I am extremely upset that I have not been refunded my $200 in a timely fashion. I returned merchandise; I got the receipt that $200 was owed to me, and have waited patiently for over 30 days. The last time I called, I was told that the owner was on a trip. That made it perfectly clear that the owner was not taking care of business in a professional manner. Today, I called again and was told items bought in the boutique could not be refunded in dollars, but had to be refunded in merchandise only. Well, I will certainly go select merchandise for the $200+ that I am owed, but I will no longer be a customer at this location. Maybe its time I tried Mary Kay.

In
Review №2

Excellent customer service & products. I bought a few gifts for my wife and Marla made us feel like special. Highly recommended!

ma
Review №3

Great product and a very nice and comfortable store....however all my future Mearle Norman purchases will be at another location....I purchased several items as an early Xmas gift for a friend here....spent several hundred dollars...my friend went in to exchange ONE item on the forth day after Xmas and was told that she was 2 days past the 30 day time period that the store was obligated to allow an exchange for a different product....words were exchanged and it all went downhill...very snotty and rude attitude for any retail establishment, especially when directed at a repeat customer, but honestly, not the first time I have noticed such an attitude at this store....plenty of other Mearle Norman stores where customers are appreciated and customer service is valued.....

Ma
Review №4

Excellent products, service and selection.Good prices keep this place a bargain too.

Ju
Review №5

This is a cozy place, atmosphere of her store is just adorable clothing shoes makeup foundation of all kinds at a very reasonable price

Ly
Review №6

Great cosmetics. Caring friendly helpful management.

Information
3 Photos
6 Comments
4.1 Rating
  • Address:2955 W 15th St, Plano, TX 75075, United States
  • Site:http://merlenormanstudio.com/tx/plano/mn-10360/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 972-596-6405
Categories
  • Cosmetics store
  • Beauty salon
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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