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Fossil Creek Liquor
1100 Preston Rd, Plano, TX 75093, United States
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Fossil Creek Liquor
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Ch
Review №1

Matt is an awesome store host. Hes pretty knowledgeable about whiskey. Heck, hell even let you sample whats new! Convenient location on Preston at Plano pkwy; with plenty of parking. Prices are competitive with other liquor store outlets of that size. Good collection of import beers & wines. Well worth the stop.

St
Review №2

Disrespectful employees. There’s a new owner apparently. He really needs to get his people in line and remind them the customers are the people to impress.

Ja
Review №3

Really nice selection...Stopped in after work..Friendly staff.

Br
Review №4

The store was clean, the selection was middle of the road, but all we needed was some tequila, so that wasnt an issue. The promotions girl was more helpful than the counter staff, who were doing shots behind the counter while customers were waiting in line. Then they were talking among themselves instead of doing their job, creating unnecessary delays. Apparently, their credit card terminals werent up to snuff because they only had one functioning, and it was VERY SLOW, as in 1990s AOL dial-up slow.

To
Review №5

Convenient, has everything I need, friendly staff.

Sp
Review №6

Great place to pickup some bottles to enjoy over the weekend or to just stop by and grab some items for a group get together.

Ke
Review №7

We had a great experience the 2 employees working were helpful friendly and got us taken care of quickly, and courteously!! Good times were had Yall rock

J
Review №8

If I could give this place a negative 5 I would! They are embarrassing and extremely rude. I went into this establishment and was embarrassed in front of someone very special to me, as they refused service to me even though I am of legal age to buy alcohol. Do not waste your time at this establishment, give your money to the Spec’s down the road, not this local business.

Je
Review №9

Friendly staffs, helpful also. Great job teams!

Ch
Review №10

Decent selection and prices arent too bad. The staff is always very helpful and personable.

J
Review №11

What does one expect when coming to a liquor store?Yes, lots of liquor, beer, and wine; You got it! Prices are reasonable, but a tad higher than other major locations.GET YOUR DRINK ON😁 CHEERS!

Tr
Review №12

Clean, well organized, friendly staff and even public restrooms. Prices were good as well as the selection. Perfect for a liquor store.

Je
Review №13

These are really fun. And cool

Mi
Review №14

Helpful staff good variety.

Sh
Review №15

I will never come back to this store again after the way I was treated today because I had someone with me who was 18 without an ID a lady walked in with a minor with no ID in the state of TX minors can have IDs he didn’t not ask how you old the girl was or did she had an ID but when I came up he didn’t acknowledge if she was a minor or not I was particularly buying the liquor for me only so in request my ID should be the only one he should have asked for

Da
Review №16

Great selection of spirits 👌

Bo
Review №17

Best place to get ya drinks from my opinion

ru
Review №18

I like alcohol, this place has many kinds and has good deals sometimes.

Fr
Review №19

Went in on Christmas Eve, and the lady on the floor could tell I needed help and she offered to help before I even had the chance to look for someone to help me!After showing me to the two items I was looking for, she asked if there was anything else she could help me find. I didnt feel rushed, and then the guy at the register was extremely friendly during the check out process. He even fist bumped me at the end.10/10 customer service, what a fantastic liquor store.

Kr
Review №20

First and last time going. Clean place but unorganized. You buy something with a price drop on it and that wont fulfill that price they will just apologize and act like it didnt happen. Also the prices are crazy high. Sticking to total wines.

J'
Review №21

Very good selection and great customer service! Check them out😉

Ab
Review №22

Good deals fast service 👌

Ma
Review №23

Helpful workers, good prices.

Ms
Review №24

TK is a breath of fresh air on site! I actually look for more to buy so I can enjoy brief conversations with him and I have noticed others have this same feeling. Glad you guys are close to my house.

Un
Review №25

My favorite store. Great customer service

Pa
Review №26

The prices are MUCH better than other locations in the area. I got out for half of what my usual suspects generally costs me. Store isnt as organized as some but its a friendly open layout that has more than you would expect.

Ka
Review №27

Nice and friendly employees

La
Review №28

TK is the absolute best! Ask him for suggestions you won’t be disappointed!

Ke
Review №29

A little over priced on some items.

Is
Review №30

A bit pricey. Love that they have sweetwater 420 mango kush!

Do
Review №31

Sweet guy at the front was very helpful. Came over and gave me details on what I was looking for. Made pleasant chat. And was knowledgeable.

S1
Review №32

I was immediately greeted by a really nice lady when I walked in. She was a vendor. I forgot what product I bought from her, but her great attitude sold me immediately. I will come here again!

Ka
Review №33

Guy who checked me out was nice..

Jo
Review №34

Staff is lame.

Pa
Review №35

Great customer service. Very nice people . Love how clean and organized the store is. Also great selection.

Am
Review №36

Great prices! 20% off wine is a great deal. Wonderfully managed. Very helpful and knowledgeable staff!

EX
Review №37

Small but good selection of spirits, wine and beers. Great location at border of Dallas and Plano, no other competition for miles. Prices are decent, good specials and promotions. Staff is courteous, professional and helpful.

Be
Review №38

What I like the most about this place is the customer service. Clean and organized store. Easy to circulate through the store...

Ke
Review №39

Prices are a bit high and selection is limited. I feel like they could make better use of space. Customer service is great!

de
Review №40

They have nice collections and you may fulfill most of your expectations.

BL
Review №41

Always a great experience here! They usually have liquor or wine reps in there on Saturdays. I always experience super friendly service and accommodating staff.

La
Review №42

They always have what I need when I need it and the staff there is so nice. I will continue to go there. Also, there prices are well priced.

ty
Review №43

Great store

H
Review №44

Hey hey hey this is my favorite plac especially cuzz my guy from detroit works there and he always looks out for me...henny time

Ma
Review №45

12 pack of corona is 17.99 while at Any other liquor store is 12.99. Why is it that everything here for the same exact thing the price is higher. Last time I come here no wonder this place is always lonely and has different management frequently

Er
Review №46

Awesome selection of alcohols and mixers. Wine, beer, locally made vodkas (pictured!), ect. Workers are friendly and always happy to give mixer pairing recommendations!

Er
Review №47

Has a good selection of a variety of liquors.

Le
Review №48

Never been here prior. Nice set up and the cashiers were nice. Great selection.

Ne
Review №49

Employees are very helpful and know a lot. this is the go to place for any alcohol needs.

Al
Review №50

The employees are nice and informative. Nice variety of drinks

Ke
Review №51

I have to agree with another reviewer on here. They could definitely make better use of space. Selection is subpar but they do have wide aisles. What they lack in selection they make up for in friendly customer service.

Mi
Review №52

The people are great it feels like cheers when I walk in the door other stores do not have the charm of this place great prices and great people

Ma
Review №53

Quick place to get beer, liquor, mixers, and wine. They have something for everyone.

Pa
Review №54

This was my Neighborhood store, The customer service is Top Notch, The store is very well stocked and the Prices very reasonable. They have frequent Wine and Liquor Tastings for New Products and current . This is Family Owned and they are Awesome.

Ma
Review №55

Decent selection. Great neighborhood shop

Je
Review №56

Decent selection but overpriced compared to some competitors.

Sh
Review №57

I was looking for a seasonal specialty beer that I had been trying to get for the last two years. When I asked the manager he immediately got on the phone with his other store and the distributor to help me locate some. He really went above and beyond to help me in my quest to find some Pumpkinator.

Ji
Review №58

Great store. Very helpful. Clerk went above and beyond to help out.

M'
Review №59

Prices are reasonable. I did not expect for the prices to be so cheap. I will come back again.

Jo
Review №60

Enjoy the selection! I cook with everything!! Great staff and wine tastings!!! New owners!!

Ad
Review №61

We stopped going here because theres a cashier thats constantly calling girls lil mama. Its so gross and uncomfortable

He
Review №62

This place has a modern feel to it but a goodselection of items. Staff is friendly and welcoming. Strongly recommend them

Ra
Review №63

Ive been coming here for years - staff is always friendly and helpful.

Co
Review №64

Good selection and friendly staff.

Cl
Review №65

Well stocked.

La
Review №66

Large inventory. Great location. Knowledgeable staff

Pa
Review №67

Get my Vetran discount everytime I go in ! Great service!

sa
Review №68

Knowledgable team, lots of selection, very comfortable and nice setup.

Zi
Review №69

Large nice liquor store. Service is great too. A lot of liquor on sale too.

Na
Review №70

Pretty good selections. A little more pricey than what youd pay at Goody-Goody or Total Wines and More. Often out of my favorite vodka (in the larger size bottle).

Pi
Review №71

Knowledgeable staff - good assortment.

J
Review №72

Great prices on good booze 🥃

j.
Review №73

The employee . girl . was not very friendly and the alcohol is more priced than other places

M
Review №74

Good selection but 3 people didnt greet me and the store was empty

Ed
Review №75

Not a great selection. Not a well organized store...kinda dead and too pricey.I MUCH prefer Total Wine & More.

Co
Review №76

Great selection, kind staff, convenient location

Ro
Review №77

Great place and very nice employees.

M
Review №78

Friendly staff who immediately helped me find what I was looking for.

Ja
Review №79

Convenient and quick to stop in for the basics but variety is limited

Ja
Review №80

Nice place.Friendly staff

Sc
Review №81

Very quaint and friendly place. Good inventory.

Da
Review №82

Very nice stafd need more selection

Je
Review №83

Prices are OK, selection is OK, location is a bit difficult to get to and store lighting needs much improvement.

Br
Review №84

Good selection of spirits and good service.

Ch
Review №85

Nice friendly folks

Mi
Review №86

Good selection and prices.

Pa
Review №87

Nice selection. Great staff

Ms
Review №88

Theyre always out of items! The customer service is great, but the lack of stock will send you elsewhere!

To
Review №89

Good prices and a super convenient location.

Th
Review №90

Great location. easy to get in and out quickly.

To
Review №91

Its amazing liquor store has great liquor selection a great wine selection easy in easy out.

Ke
Review №92

Mombo Taxis are all you need...took my girlfriend there after we picked out her engagement ring

Jo
Review №93

Customer service is great but selection is abysmal and items are extremely overpriced.

Jo
Review №94

Its booze

Mi
Review №95

Friendy, clean, an order to things &,was easy to find what we were looking for

Ke
Review №96

They aint hAVE NOOOOOOOOOOO KIND OF HENNY

Pa
Review №97

Good selection of spirits.

Ka
Review №98

Staff is good. They will not have CORONA beer 70% of the time.

Mi
Review №99

Their cashier Layne is awesome! Will return!

El
Review №100

How Fossil Creek ruined my 21st birthday:This happened a few years ago back in September of 2014, I havent had the courage to post this until now because its been eating me. The employee in question looked kind of like a grown-up version of the kid from Bad Santa or Jimmy De Santa from Grand Theft Auto 5 the video game. White, chubby, male with short blonde curly hair.It was my 21st birthday, and I was planning a big party so I went to Fossil Creek to stock up on liquor because at the time I didnt know of any other places close by (I know now there is a Specs in Plano off of Coit and Plano). When I walked into the store I had lots of ideas of things to get, I was elated to finally be shopping and raced around like a kid in a candy store, manhandling 3 or 4 bottles as I hurried to get my order together. This is where the first thing goes wrong.The employee in question at the register says very loudly and rudely We have carts, you know. As if me carrying 3-4 bottles is a problem. Im about to spend hundreds of dollars on my birthday party, and you are going to hassle me over how I choose to handle the products I am going to pay for? I am more than capable of carrying a few bottles without dropping them, I am not a child. And if I did drop them, I would gladly pay for my mistake, because like I said, it was my 21st birthday and I was planning on going all out, but now my roll was getting slowed down by this negative, vibe-killing employee. (Most bottles are pretty tough anyways.)I pay for the first round and stock the car with my purchases, then come back to get more wine and a few extra items. This is when he decides to top it all off with another astounding display of rudeness, when paying for the second round of drinks, he says in a serious tone Okay... at this point I am going to have to ask you if you have anybody with you. Are you buying alcohol for anybody else? I say no, because I wasnt. Who asks that anyways?In my future years of going to Specs and being a happy customer there, I was never ever punished with rudeness for buying too much alcohol. Is my business really that much of a burden for you? Do you not like the way I handle bottles? If I drop it Im going to pay for it, Im not a scumbag. But instead he had an attitude, for whatever reason, and insisted on doing everything he could to make my trip the most unpleasurable and troublesome as possible, and to ruin my trip to Fossil Creek and keep me away from the brand for life.Needless to say, I spent the rest of my birthday in a solemn state, thinking about the way I was treated at the store earlier. People kept asking me Whats wrong? and I couldnt enjoy the party even though I had spent hundreds on liquor, wine, and beer. Because every time I saw the bottles I thought about the store experience earlier. With his poor attitude and poor service, and nasty demeanor, he took away the one joy of a great 21st birthday party that I will never be able to get back, because you can only do it once.From now on, I do all my shopping at Specs, and make sure to tell my family and friends and other 20-something year-olds about my experience and to shop at Specs instead (especially the main one off 75 which has a great selection), or the one off Coit and Plano if you want a smaller, friendly environment where people are actually happy to see you and grateful for your business, which I now patronize and they have been getting all my business in the last recent years since this incident for birthdays, holidays, weekends, and special occasions.My final thoughts would be simply this: if you have a brand, protect it. Grow it, evolve it, make sure it has positive impacts on people and puts the customer first by putting the best employees on the front lines.Im not sure if I would give a second chance due to the impact of the incident, but I hope that in the future they retrain their employees to be more polite, welcoming, friendly, and helpful, like people who care about the customers would do.

Information
40 Photos
100 Comments
4.2 Rating
  • Address:1100 Preston Rd, Plano, TX 75093, United States
  • Site:http://fossilcreekliquor.com/
  • Phone:+1 972-867-9720
Categories
  • Liquor store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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